Instant messaging and texting can save time and simplify communication with coworkers and customers. Before using either on the job, however, be

sure you have permission. If your organization does allow instant messaging or texting, you should follow best practice guidelines.

Which option is the best practice to avoid security issues?

Do not send confidential or sensitive information via instant messaging or text

Make yourself unavailable when you need to complete a project or meet a deadline

Respect receivers by using good grammar and proper spelling