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Questions and Answers of
Management Leadership
Describe the personality profile of an authentic leader.
What is the difference between diversity compliance and diversity institutionalization?
In your opinion, what culture type is CEO Barra bringing to GM? Support your answer with evidence from the case.
Do you think that PepsiCo's encouragement of employee networks actually works against diversity and the formation of multicultural teams? Why or why not?
In what ways has GM's governing board shown that it embraces and supports diversity?
What is the evidence in the case to support the assertion that CEO Barra exemplifies the principles of authentic leadership?
What are some the factors in Mary Barra's life that have influenced her values?
Based on what you know so far of Mary Barra, describe the quality of the exchange relationship (Chapter 7) she would most likely have with her followers. Explain your answer
In chapter 8, we discussed how organizational climate can influence team creativity and the role of top leaders in creating such a climate. Is Mary Barra the kind of CEO that can make this happen at
Transformational versus transactional leadership describes two leadership styles commonly associated with senior leaders of corporations (Chapter 9). Which of these leadership types is more
What is it important for upper-level managers at PepsiCo to receive diversity and inclusion training?
Discuss the role of strategic leadership in the strategic management process.
Identify the five major decision categories in the strategic management process.
Explain the relationship between objectives and strategies.
Describe the relevance of analyzing an organization's internal and external environment as part of strategy formulation.
Explain the importance of strategy evaluation in the strategic management process.
Describe the change management process using Kurt Lewin's force-field model of change.
Identify the major reasons for resisting change.
Discuss some of the recommendations for minimizing resistance to change.
Explain why crisis leadership competency is an important consideration when hiring new leaders.
What are the benefits of having a crisis management plan in advance of a crisis?
Briefly describe the three stages of a crisis management plan.
When there is a crisis, employees will look to the CEO or other top management personnel on
Describe the five-step process for crisis risk assessment.
Describe the importance of effective communication during a crisis.
Describe the role of leadership in creating a learning organization culture.
In planning for a crisis, the leader has to focus on five integrated tasks. Identify these tasks.
How has social media affected the way crises are managed in our society today?
Describe the significance of having a diversified crisis response team.
Pre-crisis planning is about asking and answering three critical questions. What are they?
Briefly explain what a crisis management plan of action entails.
One of the characteristics of a learning organization's culture is that learning is a multilevel organization-wide process. What exactly do we mean by this statement?
Explain or illustrate how a leader can foster a learning organizational culture by creating a climate where risk taking and failure are tolerated.
Why is it important for leaders to demonstrate ethical conduct?
What impact can a leader's position on ethics have on the culture of an organization?
Describe the dimensions of building a reputation for ethical behavior.
What is meant by the terms "hypocritical leadership" and "ethically neutral leadership"?
How does the Rights Theory compare with the Fairness Theory?
How does the Common Good Theory compare with the Utilitarianism Theory?
MULTIPLE CHOICES 1. Which of the following is included in the subset of broader organizational culture that makes up an ethical culture? a. Formal rules and decision processes b. Daily behavior and
Why is multicultural leadership even more critical today than it was 10 years ago? What conditions do you think will perpetuate the need for effective multicultural leadership?
What is cultural responsiveness? Identify an example of cultural responsiveness that you have observed in your personal or employment experiences.
Name the five cultural dimensions described by Hofstede, and identify how they may be exercised differently in one country versus another.
How do leaders establish social capital? Why is this important in global and multicultural leadership?
MULTIPLE CHOICES 1. The innermost circle of the diversity wheel focuses on one's: a. Physical ability b. Personality c. Appearance d. Religion 2. According to Sue and Torrino (2005), what are
What are some of the historical assumptions behind the characteristics of "great leaders"?
In what situations do you feel a directive leadership style would be most appropriate? A supportive style? Participative style? Achievement-oriented style?
MULTIPLE CHOICES 1. Which theory of leadership suggests that the leader's personality characteristics are the most important factor in his or her success? a. Trait Theory b. Behavioral Theory c.
What are some of the assumptions about intelligence that are characteristic of the psychometric model?
Name two people you know who possess each of the eight intelligences outlined by Gardner.
For each of Gardner's eight intelligences, describe a situation where possessing this intelligence would be a strength and where possessing a strength only in this intelligence would be a weakness.
What characterizes an "emotionally intelligent" leader? How about a "socially intelligent" leader?
What is the "nature/nurture" debate? What evidence supports each side? Where do most psychologists fall on the nature/nurture continuum?
Describe a situation in which your initial perception of a situation turned out to be inaccurate. What are the implications of personal attitudes and perceptions on leadership?
What is selective perception? How does it differ from stereotyping and perceptual defense?
MULTIPLE CHOICES 1. The common finding that identical twins raised separately share many but not all personality traits is evidence in support of: a. The belief that personality traits are entirely
What distinguishes Alderfer's ERG theory from Maslow's Hierarchy of Needs?
Describe three situations where interference has impeded communication.
Describe three situations where nonverbal signals can alter the meaning of a verbal communication.
What is the primary distinction between upward, downward, and lateral communication?
How is active listening different from hearing?
What are some of the main factors which can lead to a breakdown in communication?
What are some of the characteristics of a supportive communicative climate?
What is charismatic leadership? Is it always desirable?
What do Alderfer consider to be the primary human needs?
What are some of the distinctions between Theory X and Theory Y leaders? Do you know anyone who meets the criteria for either of these styles?
What is the primary difference between personalized and socialized power drives?
Is equity theory based on objective data or perceptions?
According to Vroom's expectancy theory, what three components influence motivation?
Compare and contrast Bandura's social learning theory with Skinner's operant conditioning theory and Pavlov's classical conditioning theory.
Describe how communication is a transactional process. What are the steps within this process?
What are some examples of communication sets?
MULTIPLE CHOICES 1. Which of the following is not a primary need, according to Maslow? a. Food b. Shelter c. Sex d. Education 2. Joe Smith, having been embarrassed at the office, goes home and
MULTIPLE CHOICES 1. The typical American citizen prefers to stand approximately 18-36 inches away from a person with whom he/she is having a conversation. This is an example of: a. Selective
What skills are needed to be a successful manager? A successful leader?
In what ways can leaders and managers share expertise to help their company grow and adapt to the changing demands of society?
Have you ever filled a position that required you to be a mixture of a leader and a manager? What were your responsibilities?
MULTIPLE CHOICES 1. Which of these tasks is NOT one the traditional competencies of managers? a. Staffing b. Planning c. Brainstorming d. Controlling 2. According to Drucker (1974), the emergence of
What are some of the ways leaders seek to influence followers?
What are different sources of power and which types are more associated with effective leadership?
What is the difference between constitutional and extraconstitutional powers?
What is the cornerstone of presidential leadership, according to Neustadt?
MULTIPLE CHOICES 1. The difference between power and influence is that: a. Only really powerful people have influence b. Power is potential influence over others' actions, whereas influence is
1. According to Robbins, what is not a factor determining which influence tactics a manager selects? a. How long the manager has been with the organization b. The manager's relative power c. The
What are the four stages of team development as described by Tuckman?
Describe some of the benefits of developing a team.
Explain some of the differences between the role of a project team leader, a high performing team leader and a multicultural team leader.
What are some of the barriers that hinder effective project team leadership?
MULTIPLE CHOICES 1. Which of the following is not a stage of group development? a. Storming b. Performing c. Conforming d. Forming 2. Which one is not a type of team presented in this
What are some of the core characteristics of an effective Leadership 2.0 leader?
What are some of the implications of the technology gap that exists between different members of society? Is it important that all individuals have access to the latest technology and be provided
MULTIPLE CHOICES 1. Which of these tasks is NOT one of the skills of effective virtual leadership? a. Building and fostering relationships to help individuals work together. b. Having a central
What are some of Plato's views on the nature of human beings and the characteristics of the ideal leader?
How does Socrates' conceptualization of a leader differ from that of Plato?
How did Thomas Aquinas's work contribute to our understanding of leadership? What characteristics did he attribute to the "ideal leader"?
What are the "Laws of Nature" and how are they beneficial, according to Hobbes?
How do Hobbes and Locke differ in terms of their views on the amount of control people have over their lives?
How are the views of each of the individuals presented in this chapter reflective of the culture and historical time period in which they lived?
MULTIPLE CHOICES 1. Which of the following is not a characteristic ascribed to the ideal warrior (Achilles), as represented by Homer in The Iliad? a. Cunning b. Morality c. Decisive action d.
Describe the elements and purpose of the OODA Loop developed by Air Force Colonel John Boyd. How can this model be utilized in a business leadership
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