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Complete Business Statistics 7th Edition Amir Aczel, Jayavel Sounderpandian - Solutions
The errors in the inventory records of a company were analyzed for their causes. The findings were 164 cases of omissions, 103 cases of wrong quantity entered, 45 cases of wrong part numbers entered, 24 cases of wrong dates entered, and 8 cases of withdrawal versus deposit mixup. Draw a Pareto
In 1979, Nashua Corporation, with an increasing awareness of the importance of always maintaining and improving quality, invited Dr. W. Edwards Deming for a visit and a consultation. Dr. Deming, then almost 80 years old, was the most sought-after quality guru in the United States.Following many
Discuss what is meant by quality control and quality improvement.
Out of 1,000 automobile engines tested for quality, 62 had cracked blocks, 17 had leaky radiators, 106 had oil leaks, 29 had faulty cylinders, and 10 had ignition problems. Draw a Pareto diagram for these data, and identify the key problems in this particular production process.
In an effort to improve quality, AT&T has been trying to control pollution problems. Problem causes and their relative seriousness, as a percentage of the total, are as follows: chlorofluorocarbons, 61%; air toxins, 30%; manufacturing wastes, 8%; other, 1%. Draw a Pareto diagram of these causes.
The journal People Management reports on new ways to use directive training to improve the performance of managers. The percentages of managers who benefited from the training from 2003 to 2007 are: 34%, 36%, 38%, 39%, and 41% for 2007. Comment on these results from a quality-management viewpoint.
What is the logic behind the control chart for the sample mean, and how is the chart constructed?
Boston-based Legal Seafoods prides itself on having instituted an advanced quality control system that includes the control of both food quality and service quality. The following are successive service times at one of the chain’s restaurants on a Saturday night in May 2007 (time is stated in
Rolls Royce makes the Trent 900 jet engines used in the new Airbus A380 planes, and needs to control the maximum thrust delivered by the engines. The following are readings related to power for successive engines produced:121, 122, 121, 125, 123, 121, 129, 123, 122, 122, 120, 121, 119, 118, 121,
The following data are tensile strengths, in pounds, for a sample of string for industrial use made at a plant. Construct a control chart for the mean, using groups of 5 observations each. Test for statistical control of the process mean.5, 6, 4, 6, 5, 7, 7, 7, 6, 5, 3, 5, 5, 5, 6, 5, 5, 6, 7, 7,
Create R and s charts. Is the process in control?5, 6, 5, 5.5, 7, 4, 12, 4.5, 2, 5, 5.5, 6, 6, 13, 2, 5, 4, 4.5, 6.5, 4, 1, 2, 3, 5.5, 4, 4, 8, 12, 3, 4.5, 6.5, 6, 7, 10, 6, 6.5, 5, 3, 6.5, 7
Create R and s charts. Is the process in control?121, 122, 121, 125, 123, 121, 129, 123, 122, 122, 120, 121, 119, 118, 121, 125, 139, 150, 121, 122, 120, 123, 127, 123, 128, 129, 122, 120, 128, 120
Create R and s charts. Is the process in control?5, 6, 4, 6, 5, 7, 7, 7, 6, 5, 3, 5, 5, 5, 6, 5, 5, 6, 7, 7, 7, 7, 6, 7, 5, 5, 5, 6, 7, 7, 7, 7, 7, 5, 5, 6, 4, 6, 6, 6, 7, 6, 6, 6, 6, 6, 7, 5, 7, 6
Create X-bar, R, and s charts for the following data on the diameter of pins produced by an automatic lathe. The data summarize 12 samples of size 5 each, obtained at random on 12 different days. Is the process in control? If it is not, remove the sample that is out of control and redraw the charts.
An article in Bloomberg Markets compares returns for the Hermitage Fund with those of the Russian Trading System Index. Paired data of rates of return for the two funds during 12 randomly chosen years are as follows:Conduct the sign test for determining whether returns on the Hermitage Fund and the
Bids for a government contract are supposed to be opened in a random order. For a given contract, there were 42 bids, 30 of them from domestic firms and 12 from foreign firms. The order in which the sealed bids were opened was as follows (D denotes a domestic firm and F a foreign one):D D D D D D D
The May 1, 2007, College Retirement Equity Fund (CREF) prospectus lists the following sample returns on $1 invested in two of the fund's accounts, per yearEquity Index Account ($): 1.636, 1.441, 0.973, 1.055, 1.400Money Market Account ($): 1.169, 1.273, 0.976, 0.998, 0.953Assuming these data are
Explain when you would use the Mann-Whitney test, when you would use the two-sample t test, and when you would use the Wald-Wolfowitz test. Discuss your reasons for choosing each test in the appropriate situation.
An article in Money compares investment in an income annuity, offered by insurance companies, and a mix of low-cost mutual funds.6 Suppose the following data are annualized returns (in percent) randomly sampled from these two kinds of investments.Income Annuity: 9, 7.5, 8.3, 6.2, 9.1, 6.8, 7.9,
Shearson Lehman Brothers, Inc., now encourages its investors to consider real estate limited partnerships. The company offers two limited partnerships-one in a condominium project in Chicago and one in Dallas. Annualized rates of return for the two investments during separate eight-month periods
An article in BusinessWeek discusses the salvage value of bankrupt hedge funds compared with the salvage value of bankrupt consumer lenders. Suppose the following data are the value a shareholder can salvage, in cents per invested dollar, for random samples of the two kinds of institutions.Hedge
Breakstone Company makes whipped butter and whipped margarine. A company market analyst wanted to test whether people prefer the taste of one of these products over the other. A random sample of consumers was selected, and each one was asked to taste both the butter and the margarine and then to
According to an article in the New York Times, a new trend has been introduced by some of America's finest restaurants: refusing to offer diners bottled water, and pushing instead the restaurant's filtered tap water. A restaurant owner is considering following this new trend but wants to research
According to Money, a water filter (which costs about $26) will save a consumer more than $1 per gallon of water over one year compared with buying bottled water. Suppose that a random sample of 15 consumers agrees to participate in a study aimed at proving this claim, and that their results,
Fidelity Investments' February 2007 prospectus compares the value of $10,000 invested in the S&P 500 versus its value invested in Fidelity's Select Natural Resources Portfolio over the life of this fund. The paired data below are the values, in dollars, of the $10,000 invested in the S&P
The median amount of accounts payable to a CVS retail outlet in May 2007 is believed to be $78.50. Conduct a test to assess whether this assumption is still true after several changes in company operations have taken place. A random sample of 30 accounts is collected. The data follow (in
The following data are the one-year return to investors in world stock investment funds, as published in Pensions & Investments. The data are in percent return (%): 35.9, 34.5, 33.7, 31.7, 27.5, 27.3, 27.3, 27.2, 27.1 25.5. Assume these data constitute a random sample of such funds, and use
With the continuing surge in the number of mergers and acquisitions in 2007, research effort has been devoted to determining whether the size of an acquisition has an effect on stockholders' abnormal returns (in percent) following the announcement of an impending acquisition. Given the data below
An analyst in the publishing industry wants to find out whether the cost of a newspaper advertisement of a given size is about the same in four large newspaper groups. Random samples of seven newspapers from each group are selected, and the cost of an ad is recorded. The data follow (in dollars).
Lawyers representing the Beatles filed a $15 million suit in New York against Nike, Inc., over Nike's Air Max shoe commercial set to the Beatles' 1968 hit song "Revolution." As part of all such lawsuits, the plaintiff must prove a financial damage in this case, that Nike improperly gained from the
According to Mediaweek, there are three methods of advertising on the Web.Method 1 is to serve ads to users who clicked on an icon for the ad; Method 2 serves ads through visits to the company's Web site. And Method 3 uses highly targeted content sites. Which method, if any, is most effective?
According to an article in Real Estate Finance, developers and hotel operators have three ways of controlling shared facilities: the square footage allocation (SF) method, the revenue-generating (RG) allocation method, and the purchase price value (PPV) method.14 An industry analyst wants to know
According to an article in Risk, three Danish financial institutions recently offered new structured investment programs. Suppose that data, in percent return, for a random sample of investments offered by these banks, are as follows.Bank 1: 8.5, 7.9, 8.3, 8.2, 8.2, 7.7, 8.1, 7.9Bank 2: 6.8, 7.1,
What assumptions did you use when solving problems 14-31 through 14-36? What assumptions did you not make about the populations in question? Explain.
A random sample of 12 consumers are asked to rank their preferences of four new fragrances that Calvin Klein wants to introduce to the market in the fall of 2008. The data are as follows (best liked denoted by 1 and least liked denoted by 4). Do you believe that all four fragrances are equally
While considering three managers for a possible promotion, the company president decided to solicit information from employees about the managers' relative effectiveness. Each person in a random sample of 10 employees who had worked with all three managers was asked to rank the managers, where best
Biometrics is a technology that helps identify people by facial and body features and is used by banks to reduce fraud. If in 15 trials the machine correctly identified 10 people, test the hypothesis that the machine's identification rate is 50%.
In testing to find a cure for congenital heart disease, the condition of a patient after he or she has been treated with a drug cannot be directly quantified, but the patient's condition can be compared with those of other patients with the same illness severity who were treated with other drugs. A
Four different processes for baking Oreo cookies are considered for the 2008 season. The cookies produced by each process are evaluated in terms of their overall quality. Since the cookies sometimes may not bake correctly, the distribution of quality ratings is different from a normal distribution.
The director of a management training program wants to test whether there is a positive association between an applicant's score on a test prior to her or his being admitted to the program and the same person's success in the program. The director ranks 15 participants according to their
An article in Money looks at the relationship between people’s investments in large-cap stocks and international stocks. Suppose that the following data are available for a random sample of families, the percentage of the portfolio invested in large-cap stocks, and the percentage invested in
An advertising research analyst wanted to test whether there is any relationship between a magazine advertisement's color intensity using a new digital photography technique introduced in 2007 and the ad's appeal. Ten ads of varying degrees of color intensity, but identical in other ways, were
A company is considering five possible names for its new product. Before choosing a name, the firm decides to test whether all five names are equally appealing. A random sample of 100 people is chosen, and each person is asked to state her or his choice of the best name among the five
A study reports an analysis of 35 key product categories. At the time of the study, 72.9% of the products sold were of a national brand, 23% were private label, and 4.1% were generic. Suppose that you want to test whether these percentages are still valid for the market today. You collect a random
Overbooking of airline seats has now become a major problem for everyone who flies, because in order to stay profitable despite rising fuel costs, airlines now fly at unprecedented average seat occupancy of 85%. The following are the results, occupancy rates and counts, for some flights. Assume
Returns on an investment have been known to be normally distributed with mean 11% (annualized rate) and standard deviation 2%. A brokerage firm wants to test the null hypothesis that this statement is true and collects the following returns data in percent (assume a random sample): 8, 9, 9.5, 9.5,
The median age of a tourist to Aruba in the summer of 2007 was believed to be 41 years. A random sample of 18 tourists gives the following ages:25, 19, 38, 52, 57, 39, 46, 46, 30, 49, 40, 27, 39, 44, 63, 31, 67, 42 Test the hypothesis against a two-tailed alternative using α = 0.05.
Using the data provided in problem 14-49, test the null hypothesis that returns on the investment are normally distributed, but with unknown mean and standard deviation. That is, test only for the validity of the normal-distribution assumption. How is this test different from the one in problem
An article reports that smaller firms seem to be hiring more than large ones as the economy picks up its pace. The table below gives numbers of employees hired and those laid off, out of a random sample of 1,032, broken down by firm size. Is there evidence that hiring practices are dependent on
An article in the Journal of Business reports the results of an analysis of takeovers of U.S. firms by foreign corporations. The article looked at the reaction to the attempted takeover by the management of the target firm: friendly, hostile, or white knight. Suppose the data are as follows.Does
A study was conducted to determine whether a relationship existed between certain shareholder characteristics and the level of risk associated with the shareholders' investment portfolios. As part of the analysis, portfolio risk (measured by the portfolio beta) was divided into three categories:
When new paperback novels are promoted at bookstores, a display is often arranged with copies of the same book with differently colored covers. A publishing house wanted to find out whether there is dependence between the place where the book is sold and the color of its cover. For one of its
An advertiser runs a commercial on national television and wants to determine whether the proportion of people exposed to the commercial is equal throughout the country. A random sample of 100 people is selected at each of five locations, and the number of people in each location who have seen the
An article in Business Week describes how three online news services now supply Web surfers quick information on developing stories. Suppose that a random sample of users is available from various parts of the country. Data are shown in the table below. Is there evidence that the three Web news
A computer is used for generating random numbers. It is necessary to test whether the numbers produced are indeed random. A common method of doing this is to look at runs of odd versus even digits. Conduct the test using the following sequence of numbers produced by the
Data mining for use in marketing products to consumers has recently undergone much growth. HP, NCR, and IBM have been involved in this business, and suppose the following data are available about successful marketing efforts by these three firms within three industry groups. Based on these data,
New production methods stressing teamwork have recently been instituted at car manufacturing plants in Detroit. Three teamwork production methods are to be compared to see if they are equally effective. Since large deviations often occur in the numbers produced daily, it is desired to test for
The Hyatt Gold Passport is a card designed to allow frequent guests at Hyatt hotels to enjoy privileges similar to the ones enjoyed by frequent air travelers. When the program was initiated, a random sample of 15 Hyatt Gold Passport members were asked to rate the program on a scale of 0 to 100 and
Two telecommunication systems are to be compared. A random sample of 14 users of one system independently rate the system on a scale of 0 to 100. An independent random sample of 12 users of the other system rate their system on the same scale. The data are as follows.System A: 65, 67, 83, 39, 45,
The following data are the net wealth, in billions of dollars, of a random sample of U.S. billionaires in the Forbes 2007 list: 1.0, 1.0, 1.2, 1.3, 2.5, 2.3, 4.1, 4.8, 2.5, 2.5, 2.7, 5.2, 2.3, 5.5, 2.0, 2.1, 3.5, 4.0, 52.0, 21.5, 5.5, 2.1, 6.0, 1.8, 16.7, 1.8, 18.0, 2.1, 1.9, 3.1, 3.5, 1.4, 1.2,
In a chi-square analysis, the expected count in one of the cells is 2.1. Can you conduct the analysis? If not, what can be done?
An article in The Economist compares divorce procedures in New York to those in England, France, and Germany. Suppose the following data are available for these places on numbers of divorces, broken down by whether a prenuptial agreement had been signed.In light of these data, are the percentages
In a regression analysis, 12 out of 30 residuals are greater than 1.00 in value, and the rest are not. With A denoting a residual greater than 1 and B a residual less than 1, the residuals are as follows:B B B B B B B B B A A A A A A A A A A B B B B B B B B B A ADo you believe that the regression
A messenger service employs eight men and nine women. Every day, the assignments of errands are supposed to be done at random. On a certain day, all the best jobs, in order of desirability, were given to the eight men. Is there evidence of sex discrimination? Discuss this also in the context of a
A fascinating article in the Journal of Marketing (April 1986), "The Nine Nations of North America and the Value Basis of Geographic Segmentation," Professor Lynn Kahle explores the possible marketing implications of Joel Garreau's idea of the nine nations.Garreau traveled extensively throughout
Bank of America recently launched a special credit card designed to reward people who pay their bills on time by allowing them to pay a lower-than-usual interest rate. Some research went into designing the new program. The director of the bank's regular credit card systems was consulted and she
An article in the Harvard Business Review discusses new products and services offered by the famous British department store Marks & Spencer.3 Suppose that Marks & Spencer plans to offer a new line of women's shoes and estimates the proportion of its customers who will be interested in the
The partner-manager of a franchise of Au Bon Pain, Inc., the French bakery restaurant chain, believes that the average daily revenue of her business may be viewed as a random variable (she adheres to the Bayesian philosophy) with mean $8,500 and standard deviation $1,000. Her prior probability
Money surveyed mutual funds as a good investment instrument. Suppose that the annual average percentage return from mutual funds is a normally distributed random variablewith mean 8.7% and standard deviation 5%, and suppose that a random sample of 50 such funds gave a mean return of 10.1% and
Claude Vrinat, owner of Taillevent-one of Europe's most highly acclaimed restaurants-is reported to regularly sample the tastes of his patrons. From experience, Vrinat believes that the average rating (on a scale of 0 to 100) that his clients give his foie gras de canard may be viewed as normally
In the context of problem 15-13, a second random sample of 15 diners is asked to rate the foie gras, giving a mean rating of 95 and standard deviation of 1. Incorporate the new information to give a posterior distribution that accounts for both samplings and the prior distribution. Give a 95% HPD
An article in Forbes discusses the problem of oil and gas reserves around the world. Forecasting the amount of oil available is difficult. If the average number of barrels that can be pumped daily from an oil field is a normal random variable with mean 7,200 barrels and standard deviation 505
Continuing problem 15-15, suppose that a second random sample of 20 days reveals an average of 5,020 barrels and standard deviation of 650. Create a new 95% HPD credible set.
In the situation of problem 15-1, suppose that a second random sample of cardholders was selected, and 7 out of the 17 people in the sample were found to pay their bills on time. Construct the new posterior distribution containing information from the prior distribution and both samplings. Again,
List the elements of a decision problem, and explain how they interrelate.
What is the role of probabilities in a decision problem, and how do these probabilities arise?
During the Super Bowl, a 30-second commercial costs $2.5 million. The maker of Doritos corn chips was considering purchasing such an ad. The marketing director felt that there was a 0.35 probability that the commercial would boost sales volume to $20 million over the next month; there was a 0.60
An article in the Asia Pacific Journal of Management discusses the importance for firms to invest in social ties. A company is considering paying $150,000 for social activities over one year, hoping that productivity for the year will rise. Estimates are that there is a 50% chance that productivity
Drug manufacturing is a risky business requiring much research and development. Recently, several drug manufacturers had to make important decisions. Developing a new drug for Alzheimer's can cost $250 million. An analyst believes that such a drug would be approved by the FDA with probability 0.70.
Predicting the styles that will prevail in a coming year is one of the most important and difficult problems in the fashion industry. A fashion designer must work on designs for the coming fall long before he or she can find out for certain what styles are going to be "in." A well-known designer
For Example 15-1 suppose that a third sample is obtained. Three out of 10 people in the sample are product users. Update the probabilities of market share after the third sampling, and produce the new posterior distribution.
Explain why Bayes' theorem is necessary for handling additional information in a decision problem.
For problem 15-23, suppose that before deciding whether to advertise on television, the company can test the commercial. The test costs $300,000 and has the following reliability. If sales volume would go up by $20 million, the test would indicate this with probability 0.96. It would wrongly
One of the most powerful people in Hollywood is not an actor, director, or producer. It is Richard Soames, an insurance director for the London-based Film Finances Ltd. Soames is a leading provider of movie completion bond guarantees.The guarantees are like insurance policies that pay the extra
Many airlines flying overseas have recently considered changing the kinds of goods they sell at their in-flight duty-free services. Swiss, for example, is considering selling watches instead of the usual liquor and cigarettes. A Swiss executive believes that there is a 0.60 chance that passengers
The magazine Inc. recently surveyed managers to determine the proportion of managers who participate in planning meetings. Consider the following prior probability distribution for this proportion.Proportion .........Probability0.80............ 0.40.85............ 0.50.90............
Explain how we compute the expected value of perfect information and why it is computed that way.
Compute the expected value of perfect information for the situation in problem 15-26.
For the situation in problem 15-26, suppose the designer is offered expert opinion about the new fall styles for a price of $300,000. Should she buy the advice? Explain why or why not.
A quality control engineer believes that the proportion of defective items in a production process is a random variable with a probability distribution that is approximated as follows:x .........P(x)0.1 ........0.10.2 ........0.30.3 ........0.20.4 ........0.20.5 ........0.10.6 ........0.1The
Recent years have seen a sharp decline in the Alaska king crab fishery. One problem identified as a potential cause of the decline has been the prevalence of a deadly parasite believed to infect a large proportion of the adult king crab population.A fisheries management agency monitoring crab
For problem 15-49, suppose that the engineer collects a second sample of 20 items and finds that 5 items are defective. Update the probability distribution of the population proportion you computed in problem 15-49 to incorporate the new information.
GM is designing a new car, the Chevrolet Volt, which is expected to get 100 mpg on the highway. In trying to estimate how much people would be willing to pay for the new car, the company assesses a normal distribution for the average maximum price with mean $29,000 and standard deviation $6,000. A
For problem 15-54, a second sample of 60 people gives a sample mean of $27,050. Update the distribution of the population mean, and give a new HPD credible set of probability 0.95 for µ.
Discuss the advantages and the limitations of the assessment of personal probabilities.
To continue problem 15-5, a second random sample of 12 adult crabs was collected, and it revealed that 4 individual crabs had been infected. Revise your probability distribution, and plot it. Give a credible set of highest posterior probability close to 95%.
For problem 15-63, suppose that the chief executive officer may hire a consulting firm for a fee of $725,000. The consulting firm will advise the CEO about the possibility of success of the merger. This consulting firm is known to have correctly predicted the outcomes of 89% of all successful
Money suggests an interesting decision problem for family investments. Start with $50,000 to invest over 20 years. There are two possibilities: a low-cost index fund and a fixed-interest investment paying 6.5% per year. The index fund has two possibilities: If equities rise by 6% a year, the
For problem 15-5, suppose the biologists believed the proportion of infected crabs in the population was equally likely to be anywhere from 10% to 90%. Using the discrete points 0.1, 0.2, etc., construct a uniform prior distribution for the proportion of infected crabs, and compute the posterior
American Airlines is interested in the proportion of flights that are full during the 2008 summer season. The airline uses data from past experience and constructs the following prior distribution of the proportion of flights that are full to capacity:S .....P(S)0.70 ....0.10.75 .....0.20.80
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