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Communicating In Small Groups Principles And Practices 11th Edition Steven A. Beebe, John T. Masterson - Solutions
■ Apply the ideal-solution and single-question problemsolving methods to a group discussion.
■ Determine which problem-solving approach is most suitable for a given group discussion.
■ Identify reasons for studying creativity.
8. Democracy has no place in a military organization such as an air task force or an infantry squad, when it is engaged in battle.
9. When everybody in the group has to be considered before making a decision, much time is wasted talking.
10. Almost any job that can be done by a committee can be done better by giving one individual responsibility for the job.
11. By the time most people reach maturity, it is almost impossible for them to increase their skills in group participation.
1. Someone with your eye color
2. Someone born in the same state you were
3. Someone whose astrological sign is the same as yours
4. Someone who likes the same sport you do
7. One should not openly criticize or find fault with leaders who are doing their best.
6. It is sometimes necessary to ignore the feelings of others in order to reach a group decision.
5. Sometimes it is necessary to push people in the direction you think is right, even if they object.
■ List and describe three myths about group and team creativity.
■ Identify barriers to group and team creativity.
■ Identify principles that enhance group and team creativity.
■ Describe and effectively use brainstorming, the nominal-group technique, the Delphi technique, electronic brainstorming, and the affinity technique.
1. A primary concern of all group members should be to establish an atmosphere in which all feel free to express their opinions.
2. In a group with a strong leader, an individual is able to feel more personal security than in a leaderless group.
3. Individuals who are part of working groups should do what they think is right, regardless of what the groups decide to do.
4. It is sometimes necessary to use autocratic methods to obtain democratic objectives.
5. Someone who likes your favorite food
■ Define conflict, explain why it occurs, and describe three misconceptions about conflict.
■ Define small group communication.
■ Discuss two classification systems of interpersonal needs and describe how they relate to group formation.
■ Discuss individual and group goals and the potential conflict between the two.
■ Suggest ways of establishing mutuality of concern in a work group.
■ Identify and explain four factors that are elements of interpersonal attraction.
■ Identify and describe three factors in group attraction.
■ Describe cultural differences in communication and their effect on group formation and development.
■ Describe group formation over time and facilitate a group’s movement through the initial stages of its formation.
■ Develop a plan in preparation for a group discussion.
■ Explain broadly why people join groups.
■ Explain the model of small group communication presented in this chapter.
■ Discuss five general theories that apply to small group communication.
■ Discuss the characteristics of a team.
■ List and describe the advantages and disadvantages of working with others in groups and teams.
■ Compare and contrast primary and secondary groups.
■ Describe five virtual communication methods.
■ Identify nine group communication competencies.
■ Discuss the nature and functions of theory and theory construction.
■ Explain the relevance of theory to the study of small group communication.
■ Describe the sense-making role of communication in small groups.
■ Formulate a question of fact, prediction, value, or policy for a group discussion.
■ Use appropriate logic and reasoning to develop sound conclusions.
■ Identify appropriate ways to use facts, examples, opinions, and statistics in group discussions.
■ Discuss group size and its relationship to climate.
■ Describe the relationship between group climate and productivity.
■ Describe three “word barriers” and know how to avoid them.
■ Identify four listening styles and describe two major obstacles to effective listening.
■ Explain why nonverbal communication is important to the study of groups.
■ Apply research findings about nonverbal communication to groups and teams.
■ Discuss the functions of nonverbal cues in groups.
■ Describe how nonverbal cues should be interpreted in light of gender and cultural differences.
■ Explain communication networks and their effects on group climate and individual satisfaction.
■ Observe, identify, and describe at least four factors in group cohesiveness.
■ Identify examples of confirming and disconfirming interpersonal responses.
■ Avoid reasoning fallacies by critically analyzing the reasoning and evidence presented in group discussions.
■ Identify the task, maintenance, and individual roles that group members assume.
■ Identify several group norms that often develop in small-group discussions.
■ Describe several effects of status differences on small-group communication.
■ Describe how five power bases affect relationships in small groups.
■ Identify factors that foster trusting relationships with others.
■ Describe how relationships develop over time among group members.
■ Identify behaviors that contribute to a defensive or supportive group climate.
■ Identify guidelines for interpreting nonverbal communication in small groups.
9. The university should plan for more parking spaces because when I arrive on campus I often can’t find a place to park.
4. We developed a plan for gathering the information we need to achieve our goal.1 2 3 4 5
5. We analyzed our information before we started developing a solution to our problem or made a collective decision.1 2 3 4 5
6. We developed a step-by-step structured plan for how we would organize our work.1 2 3 4 5
7. We shared information we gathered with all group members.1 2 3 4 5
8. We evaluated the logic and reasoning of group members when formulating our solutions or when making decisions.1 2 3 4 5
9. We explicitly offered positive verbal and nonverbal support for the contributions of group members.1 2 3 4 5
10. We discussed and made decisions as to how we would share our group’s recommendations with others.1 2 3 4 5
1. What is the most important thing that occurred at tonight’s meeting?
3. We developed a written goal statement and shared the goal with all group members.1 2 3 4 5
2. We exchanged phone numbers and e-mail addresses.1 2 3 4 5
1. We spent time getting acquainted with each group member before we started to organize our work.1 2 3 4 5
10. Even though we are discussing whether to raise admissions standards at our university, I think you will all agree that the real reason we don’t have highquality students is that many of them lack good oral communication skills.
1. I think we should recommend that our community ban plastic bags because this policy has worked well in the communities of Oak Grove, Blue Springs, and Grain Valley.
2. The long-term forecast is for more rain that will create more potholes so we need to invest more money in road repairs.
3. My sister uses the same mobile phone company as my brother and my aunt. They like the service they get, so I’d recommend you use the same company.
4. Each country that has strict gun control laws have fewer murders, so we should have strict gun control laws in our country.
5. It’s always dangerous to text and drive at the same time, so you should not text and drive at the same time.
6. Jake had an accident when texting while driving;Angela and Kyle also had accidents while texting and driving. So no one should be allowed to text while driving.
7. Our university had the highest electric bill it’s ever had; we also broke ten records for having the hottest temperatures.
2. Are there things you wished had happened at tonight’s meeting that didn’t happen? If so, what are they?
3. If you could change one thing about our group or team, what would it be?
1. Take initiative, propose ideas, get things started?
13. Feel superior to other members?
14. Be listened to by everyone while speaking?
15. Act inferior to other members?
16. Contribute good ideas?
17. Contradict, disagree, argue, raise objections?
18. Sulk or withdraw when displeased with the group?
19. Be the one you would like to have on your side if a conflict arose in the group?
20. Agree or conform with whatever is said?
12. Criticize, put people on their guard?
11. Talk of trivial things, engage in superficial chitchat?
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