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The McGraw Hill 36 Hour Course In Business Writing And Communication 2nd Edition Kenneth Davis - Solutions
The reporter’s checklist can be valuable at what stage(s) of the writing process?a. The planning stageb. The revising stagec. Both a and bd. Neither a nor b
The Four Pairs of questions for gathering information are based on which of the following sets of words?a. Personality, attitude(s), circumstances, knowledgeb. Same/different, whole/parts, time/space, cause/effectc. Ko and meid. None of the above
Which of the following is not good advice for interviewing?a. Prepare for the interview by reading and by listing questions.b. Don’t be distracted from your list of questions by the interviewee’s responses.c. Ask basic W/H questions.d. Write down what you’ve learned as soon as possible.
Which of these statements about information on the Web is most true?a. Web-based information is almost always accurate.b. Web-information is almost always inaccurate.c. Web-based information can be accurate or inaccurate, so it should be read and used critically.d. Web-based information can be
Which of the following is not good advice for brainstorming in writing?a. Jot down ideas as quickly as you can.b. Don’t be concerned about the order the ideas are in.c. List only those ideas that you’re sure you’ll use in the piece of writing.d. Answersa, b, and c are all good advice.
Which of the following statements about mind-mapping is true?a. A mind map should include only the information you’ll use in the piece of writing.b. A mind map should map information in the order in which it will be used in the piece of writing.c. An effective mind map can be done only by
Any writing you do at the information-gathering stage should have which of the following characteristics?a. It should be carefully spelled and punctuated.b. It should be based on your definitions of audience and purpose for the writing job.c. It should be carefully organized.d. All of the above
Why is organizing information the fourth step in the planning stage?a. It should be done after defining your community, defining your purpose, and gathering your information.b. It should be done before drafting your message.c. Both a and b are true.d. Neither a nor b is true.
Why should organizing be done before drafting?a. To reduce interruptions during draftingb. To allow you to focus on the best order for the readerc. To turn the drafting job into a series of smaller jobsd. All the above
Which of the following shows the most effective use of turn signals?a. The emirate produces liquefied natural gas. The emirate produces natural gas liquids.b. The emirate produces liquefied natural gas. However, the emirate produces natural gas liquids.c. The emirate produces liquefied natural gas
Which of the following shows the most effective use of turn signals?a. NGL is produced in two plants. One is on Das Island. One is at Ruwais.b. NGL is produced in two plants. One is on Das Island, but one is at Ruwais.c. NGL is produced in two plants. Therefore, one is on Das Island. One is at
Which of the following shows the most effective use of turn signals?a. Some emirates have a corporate tax law, but it is applied only to foreign oil companies and foreign banks operating in those emirates.b. Some emirates have a corporate tax law. Therefore, it is applied only to foreign oil
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. Please return the voltmeter to its case.b. Please return the voltmeter to it’s case.c. Please return the voltmeter to its’ case.d. None of these answers uses conventional spelling.
Which of the following sentences uses words most effectively?a. The process of written composition possesses five successive stages.b. The process of written composition has five stages.c. The writing process has five stages.d. The process of written composition possesses five stages.
Which of the following sentences uses words most effectively?a. The Girls’ State Basketball Tournament wherein the souvenir program is distributed commands an annual attendance of approximately 95,000 people.b. The Girls’ State Basketball Tournament, where the souvenir program is distributed,
Which of the following sentences uses words most effectively?a. The chairman will present a speech on the difficulties in marketing that the company has encountered.b. The chairman will speak on the difficulties in marketing that the company has encountered.c. The chairman will make a speech on the
Which of the following sentences uses words most effectively?a. I would like for you to investigate the feasibility of managing the timely clearance of priority items from your area.b. I would like for you to look into the feasibility of managing the timely clearance of priority items from your
Which of the following sentences uses words most effectively?a. If you agree, please contact the Foundation and advise them that you are our company’s representative and that all future correspondence should be directed to you.b. If you agree, please tell the Foundation that you are our
Which of the following sentences uses words most effectively?a. We did not attempt to estimate the potential negative effect on our business.b. We did not attempt to estimate the potential negative impact on our business.c. We did not attempt to calculate the potential negative effect on our
Which of the following sentences uses words most effectively?a. After reviewing the data, we will talk with you about what happens next.b. After reviewing the data, we will be in contact with you to determine next steps as warranted.c. After reviewing the data, we will be in contact with you to
Which of the following sentences uses words most effectively?a. The above information provides necessary information in evaluating the extent of opportunity available.b. The above information provides information necessary for the evaluation of the extent of opportunity available.c. This
Which of the following sentences uses words most effectively?a. As we examine our position in relation to supporting the fund drive, it seems that we will be unable to participate at the same level we did in 2004.b. We won’t be able to give as much to the fund drive as we did in 2004.c. As we
Which of the following sentences uses words most effectively?a. The report is intended to provide information on a monthly basis to senior management and others as necessary.b. The report is meant to provide monthly information to senior management and others as necessary.c. The report is intended
Which of the following sentences is most economical without eliminating words that may carry important information?a. The process of writing has five (5) stages.b. The writing process has five (5) stages.c. The writing process has five stages.d. The process of writing has five stages.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. In his letter to us, he said that our proposal was alot of “hot air”.b. In his letter to us, he said that our proposal was a lot of “hot air”.c. In his letter to us, he said that our proposal
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. When will the new stationary be printed?b. When will the new stationery be printed?c. When will the new stationary be printted?d. When will the new stationery be printted?
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. The new tax law will effect our accounting system; it also will have a major affect on our tax flow.b. The new tax law will effect our accounting system; it also will have a major effect on our tax
Which of the following shows the most effective use of turn signals?a. The meeting was very beneficial, but new subjects were discussed.b. The meeting was very beneficial, so new subjects were discussed.c. The meeting was very beneficial because new subjects were discussed.d. The meeting was very
Which of the following shows the most effective use of turn signals?a. The subcommittee report did not arrive in time. It had to be mailed to participants later.b. The subcommittee report did not arrive in time, but it had to be mailed to participants later.c. The subcommittee report did not arrive
Which of the following shows the most effective use of turn signals?a. The report will cover traditional uses of LPG. It will cover use of LPG as an alternative transport fuel.b. The report will cover both traditional uses of LPG and its use as an alternative transport fuel.c. The report will cover
Which of the following shows the most effective use of turn signals?a. The course will examine global supply and demand balances. The course will examine regional supply and demand balances.b. The course will examine global supply and demand balances, but it will examine regional supply and demand
Which of the following shows the most effective use of turn signals?a. The February meeting was canceled. Many participants would be unable to attend.b. The February meeting was canceled, and many participants would be unable to attend.c. The February meeting was canceled, but many participants
Which of the following shows the most effective use of turn signals?a. The writing process has five stages. They are managing, planning, drafting, breaking, and revising.b. The writing process has five stages: managing, planning, drafting, breaking, and revising.c. The writing process has five
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. Did she complete the form marked “Secret”?b. Did she complete the form marked “Secret?”c. “Where do we go from here?” he asked.d. Both a and c are correct.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. The flag is red, green, white, and black.b. The flag is red, green, white and black.c. Both a and b are conventional.d. Neither a nor b is conventional.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. In retracing his path, the courier was worryed that he might have omitted something.b. In retracing his path, the courier was worried that he might have omitted something.c. In retraceing his path, the
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. I’m sure you’ve perceived the new title occuring after my name.b. I’m sure you’ve perceived the new title occurring after my name.c. I’m sure you’ve percieved the new title occuring after my
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. She has already read your letter and says your suggestion is alright with her.b. She has already read your letter and says your suggestion is all right with her.c. She has all ready read your letter and
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. Abu Dhabi is the capitol and principle city of the United Arab Emirates.b. Abu Dhabi is the capitol and principal city of the United Arab Emirates.c. Abu Dhabi is the capital and principle city of the
Which of the following sentences is most economical without eliminating words that may carry important information?a. The costs of implementation will be offset by savings in time.b. The implementation costs will be offset by time savings.c. The costs of implementation will be offset by time
Why is defining your community—your relationship with your reader(s)—the first step in the planning stage?a. It comes first alphabetically.b. It is represented by the P in the acronym PACK.c. All other planning decisions depend on it.d. It is the most difficult step.
Which of the following sentences uses words most effectively?a. The Girls’ State Basketball Tournament wherein the souvenir program is distributed commands an annual attendance of approximately 95,000 people.b. The Girls’ State Basketball Tournament, where the souvenir program is distributed,
Which of the following sentences uses words most effectively?a. The chairman will present a speech on the difficulties in marketing that the company has encountered.b. The chairman will speak on the difficulties in marketing that the company has encountered.c. The chairman will make a speech on the
Which of the following sentences uses words most effectively?a. I would like for you to investigate the feasibility of managing the timely clearance of priority items from your area.b. I would like for you to look into the feasibility of managing the timely clearance of priority items from your
Which of the following sentences uses words most effectively?a. If you agree, please contact the Foundation and advise them that you are our company’s representative and that all future correspondence should be directed to you.b. If you agree, please tell the Foundation that you are our
Which of the following sentences uses words most effectively?a. We did not attempt to estimate the potential negative effect on our business.b. We did not attempt to estimate the potential negative impact on our business.c. We did not attempt to calculate the potential negative effect on our
Which of the following sentences uses words most effectively?a. After reviewing the data, we will talk with you about what happens next.b. After reviewing the data, we will be in contact with you to determine next steps as warranted.c. After reviewing the data, we will be in contact with you to
Which of the following sentences uses words most effectively?a. The above information provides necessary information in evaluating the extent of opportunity available.b. The above information provides information necessary for the evaluation of the extent of opportunity available.c. This
Which of the following sentences uses words most effectively?a. As we examine our position in relation to supporting the fund drive, it seems that we will be unable to participate at the same level we did in 2004.b. We won’t be able to give as much to the fund drive as we did in 2004.c. As we
Which of the following sentences uses words most effectively?a. The report is intended to provide information on a monthly basis to senior management and others as necessary.b. The report is meant to provide monthly information to senior management and others as necessary.c. The report is intended
Which of the following sentences is most economical without eliminating words that may carry important information?a. The process of writing has five (5) stages.b. The writing process has five (5) stages.c. The writing process has five stages.d. The process of writing has five stages.
Which of the following sentences is most economical without eliminating words that may carry important information?a. The costs of implementation will be offset by savings in time.b. The implementation costs will be offset by time savings.c. The costs of implementation will be offset by time
Which of the following sentences is most economical without eliminating words that may carry important information?a. The chairman will make a speech on the problems in marketing that the company has encountered.b. The chairman will speak on the problems in marketing that the company has
Which of the following sentences uses words most effectively?a. The process of written composition possesses five successive stages.b. The process of written composition has five stages.c. The writing process has five stages.d. The process of written composition possesses five stages.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. Please return the voltmeter to its case.b. Please return the voltmeter to it’s case.c. Please return the voltmeter to its’ case.d. None of these answers uses conventional spelling.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. In his letter to us, he said that our proposal was alot of “hot air”.b. In his letter to us, he said that our proposal was a lot of “hot air”.c. In his letter to us, he said that our proposal
Which of the following statements is most true?a. Community is necessary for communication.b. Communication is necessary for community.c. Both a and b are true.d. Neither a nor b is true.
In defining the community to which you and your reader(s) both belong, which of the following should you focus on?a. The largest possible communityb. The smallest possible communityc. The corporate communityd. The international community
In thinking about your audience, which the following questions should you ask?a. How are my audience and I alike?b. How are my audience and I different?c. Both a and bd. Neither a nor b
When you and your reader(s) have different personality types, which of the following best expresses what you should do?a. Simply be yourself, in the confidence that your reader(s) will be able to adjust.b. Consider both your personality type and those of your readers, and adjust as necessary to
If you’re a feeler writing to a thinker, which of the following should you do?a. Avoid being overly sentimental.b. Make sure that you support your opinions logically.c. Make your thinking process clear.d. All of the above
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. Did she complete the form marked “Secret”?b. Did she complete the form marked “Secret?”c. “Where do we go from here?” he asked.d. Both a and c are correct.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. The flag is red, green, white, and black.b. The flag is red, green, white and black.c. Both a and b are conventional.d. Neither a nor b is conventional.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. In retracing his path, the courier was worryed that he might have omitted something.b. In retracing his path, the courier was worried that he might have omitted something.c. In retraceing his path, the
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. I’m sure you’ve perceived the new title occuring after my name.b. I’m sure you’ve perceived the new title occurring after my name.c. I’m sure you’ve percieved the new title occuring after my
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. She has already read your letter and says your suggestion is alright with her.b. She has already read your letter and says your suggestion is all right with her.c. She has all ready read your letter and
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. The new tax law will effect our accounting system; it also will have a major affect on our tax flow.b. The new tax law will effect our accounting system; it also will have a major effect on our tax
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. When will the new stationary be printed?b. When will the new stationery be printed?c. When will the new stationary be printted?d. When will the new stationery be printted?
Which of the following sentences is most economical without eliminating words that may carry important information?a. The agency will prepare a catalogue of the skills that each staff member possesses.b. The agency will catalogue each staff member’s skills.c. The agency will prepare a catalogue
Which of the following sentences is most economical without eliminating words that may carry important information?a. Please submit a report each week that lists all customer complaints.b. Please submit a report listing all customer complaints.c. Please submit a weekly report listing all customer
Which of the following sentences is most economical without eliminating words that may carry important information?a. The labels that are needed are rectangular in shape.b. The labels that are needed are rectangular.c. The needed labels are rectangular.d. The labels are rectangular.
Which of the following sentences is most conventional in spelling, punctuation, and mechanics?a. Abu Dhabi is the capitol and principle city of the United Arab Emirates.b. Abu Dhabi is the capitol and principal city of the United Arab Emirates.c. Abu Dhabi is the capital and principle city of the
Which of the following statements about the Maslow hierarchy of needs is most true?a. It is a handy checklist of punctuation rules.b. It can help you to assess how your writing can fill a need for your reader(s).c. It describes the five needed stages in the writing process.d. None of the above
In visualizing your reader(s), which of the following statements is most true?a. You should visualize your reader(s) at their best.b. You should visualize your reader(s) at their worst.c. You should visualize your reader(s) reading and reacting to your message.d. You should focus on your reader’s
Which of the following best expresses the meaning of the acronym COIK?a. COIK material will be understandable by the reader(s) only if they already know it.b. COIK material is adjusted to the four elements of the personality of your reader(s).c. COIK material considers circumstances, opportunities,
Why is defining your purpose the second step in the planning stage?a. It should be done after defining your community—writer and reader(s).b. It should be done before collecting and organizing the content of your message.c. Both a and b are true.d. Neither a nor b is true.
Why do subject lines in memos and e-mail messages cause problems?a. They weren’t invented for the reader(s) of the message.b. They are often vague.c. Both a and b are true.d. Neither a nor b is true.
Using the subject line to define the message’s purpose benefits whom?a. The writer, because it encourages the writer to define her purposeb. The reader, because it allows him to better screen and read the messagec. Both the writer and the readerd. Neither the writer nor the reader
Readers always want to know WIIFM. What do these letters stand for?a. Words, images, ideas, format, and mechanicsb. What’s in it for me?c. Whether included information facilitates metaphorsd. Neithera, b, nor c
All communication has both ko and mei functions. What do these root words mean?a. Oral and writtenb. Long term and short termc. Communication and communityd. Together and change
Most pieces of communication have what function?a. A community-building functionb. A change functionc. Both a and bd. Neither a nor b
Which of the following is probably not an example of “conversation” communication, as defined in this book?a. A birthday cardb. A discussion, over lunch, of your children’s activitiesc. A corporate mission statementd. A question about the reader’s family at the beginning of a business
Which of the following is probably not an example of “correspondence” communication, as defined in this book?a. A birthday cardb. A telephone call to order office supplies
Which of the following sentences is most economical without eliminating words that may carry important information?a. There are several projects that are successful which use volunteers.b. There are several successful projects that use volunteers.c. Several successful projects use volunteers.d.
Which of the following statements about attitudes is most true?a. Similarities and differences between your attitude and that of your audience should be considered at the planning stage.
Which of the following sentences manages subjects and verbs most effectively?a. It seems probable that we will be unable to participate.b. We probably can’t participate.c. Our participation will not be probable.d. There is a low probability that we will be able to participate.
Which of the following sentences is most economical without eliminating words that may carry important information?a. Other factors that did not relate to an increased risk of cancer included . . .b. Other factors unrelated to an increased risk of cancer included . . .c. Other factors unrelated to
Which of the following sentences is most economical without eliminating words that may carry important information?a. All unopened packages should be returned to the dock on 41st Street.b. All unopened packages should be returned to the 41st Street dock.c. All packages that are not opened should be
Which of the following sentences is most economical without eliminating words that may carry important information?a. Textbook selection is accomplished through the use of a selection commission that consists of 10 members.b. Textbook selection is accomplished through the use of a 10-member
Which of the following sentences manages subjects and verbs most effectively?a. The writing process has five stages.b. There are five stages in the writing process.c. It is the case that the writing process has five stages.d. It is the case that there are five stages in the writing process.
Which of the following sentences manages subjects and verbs most effectively?a. The April meeting was canceled by action of the director.b. The cancellation of the April meeting was made by the director.c. The director declared the April meeting canceled.d. The director canceled the April meeting.
Which of the following sentences manages subjects and verbs most effectively?a. The course will examine global supply and demand balances.b. The course will make an examination of global supply and demand balances.c. An examination of global supply and demand balances will be made by the course.d.
Which of the following sentences manages subjects and verbs most effectively?a. It is my hope that you will submit a proposal.b. I hope that you will submit a proposal.c. Your submission of a proposal is my hope.d. I hope that you will make a proposal submission.
Which of the following sentences manages subjects and verbs most effectively?a. Currently, there is no defined career development process within headquarters.b. Currently, headquarters has no defined career development process.c. There is currently no defined career development process within
Which of the following sentences manages subjects and verbs most effectively?a. It is my opinion that market segmentation issues are clear.b. It is my opinion that there is clarity in market segmentation issues.c. I believe that there is clarity in market segmentation issues.d. I believe that
Which of the following sentences manages subjects and verbs most effectively?a. It is difficult to control total expenses.b. There is a difficulty in the control of total expenses.c. Total expenses are difficult to control.d. It is the case that total expenses are difficult to control.
Which of the following sentences manages subjects and verbs most effectively?a. I would like you to determine how such a process would be of benefit to us.b. Please make a determination of how such a process would be of benefit to us.c. Please determine how such a process would benefit us.d. I
Which of the following sentences manages subjects and verbs most effectively?a. We need to understand the strategy better.b. We have a need to gain a better understanding of the strategy.c. We need to gain a better understanding of the strategy.d. We have a need to understand the strategy better.
Which of the following is probably not an example of “covenant” communication, as defined in this book?a. A mission statementb. An oral story of your company’s foundingc. A corporate privacy policyd. A profit-and-loss statement for the month
Which of the following sentences manages subjects and verbs most effectively?a. The writing process has five stages.b. There are five stages in the writing process.c. It is the case that the writing process has five stages.d. It is the case that there are five stages in the writing process.
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