Human Resources In Healthcare Managing For Success 3rd Edition Bruce Fried, Myron D. Fottler - Solutions

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By what percent does annual median pay differ between the oil and gas extraction industry and the retail trade industry for (a) chief executives, (b) human resources managers, (c) accountants and auditors, and (d) file clerks?
In the oil and gas extraction industry relative to the retail trade industry, what are the pay ratios between (a) chief executives, (b) human resources managers, (c) accountants and auditors, and(d) file clerks, respectively?
In the oil and gas extraction industry, what are the pay ratios for the chief executives job to(a) human resources managers, (b) accountants and auditors, and (c) file clerks? In the retail trade industry, what is the ratio of pay for chief executives to (d) human resources managers,(e) accountants
Discuss whether you believe that telecommuting arrangements should apply to certain job groups rather than all job groups in a company. Provide rationale.
Would offering telecommuting as an option benefit MedEx? How?
Are there any disadvantages or challenges in offering telecommuting?
Based exclusively on employing full-time workers, (a) How many are needed to complete the project? (b) What is the estimated total cost of wages and benefits?
Explain leased employee arrangements. Discuss employee benefits for leased workers.
For a country of your choice, conduct research into the cultural characteristics and summarize these characteristics. Discuss whether you feel that pay-for-performance programs are compatible and provide your rationale.
Discuss your reaction to the following statement:“U.S. companies should increase base pay (beyond the level that would be paid in the United States) to motivate employees to accept foreign assignments.”
How should Dale approach the determination of the consultant’s salaries as expatriates?
Should Jenkins offer any incentive compensation or additional benefits to the expatriates? Why or why not?
Calculate the (a) foreign service premium, (b) hardship allowance, and (c) quarters allowance.
Discuss the main differences between health care systems in the United States and one other country. Does it appear that the costs of health care programs are creating burdens for competitive advantage?
Describe the purchasing power exchange rate and indicate how it is helpful to compensation professionals whose work spans multiple countries.
What are some labor-related factors that Threads should consider when comparing Mexico and Canada?
What are some labor-related factors that would favor Canada as the location of the new facility?Or Mexico, for that matter?
What is the 5-year change in GDP per capita (2002–2006) for (a) the United States, (b) Australia,(c) Singapore, (d) Denmark, and (e) Italy?
What is the 5-year change in GDP per capita (2007–2011) for (a) the United States, (b) Australia,(c) Singapore, (d) Denmark, and (e) Italy?
State whether the rate of change for the more recent 5-year period (2007–2011) was lower than or higher than the rate of change for the earlier 5-year period (2002–2006) in each country: (a) the United States, (b) Australia, (c) Singapore, (d) Denmark, and (e) Italy.
Which factor do you think is most important when deciding whether to establish business operations in another country? Explain your rationale.
Explain why wages are increasing in China, and discuss how this trend will influence a company’s choice to conduct business there.
Discuss how companies stand to benefit from offering flexible benefit plans.
What are some factors that Alan should consider when determining whether to offer benefits to part-time workers?
Do you think the firm should offer benefits to part-time workers? If yes, should it offer paid time off, the 401(k) plan, and health insurance? Or only one or two of the benefits? Explain your recommendation.
Calculate the average annual pay for each region: (a) Beijing, (b) Tianjin, (c) Shanghai, and(d) Henan.
Calculate the average annual pay for each industry: (a) agriculture, (b) manufacturing, (c) scientific, research, and technical services, and (d) health and social service.
Which industry displays the (a) lowest average annual salary, and (b) highest average annual salary?Which region displays the (a) lowest average annual salary, and (b) highest average annual salary?
Distinguish among corporate, business, and functional strategies. How does each strategy relate to human resources management? Why?
How may an organization’s human resources be viewed as either a strength or a weakness when doing a SWOT analysis? What could be done to strengthen human resources in the event that it is seen as a weakness?
List factors under the control of healthcare managers that contribute to the decrease in the number of people applying to health professions schools.Describe the steps that healthcare organizations can take to improve this situation.
What are the organizational advantages of integrating strategic management and human resources management? What are the steps involved in such an integration?
One healthcare organization is pursuing a business strategy of differentiating its service product through providing excellent customer service. What HR metrics do you recommend to reinforce this business strategy? Why?
In what sense are all healthcare executives human resources managers?How can executives best prepare to perform well in this HR function?
Before class, obtain the annual report of any healthcare organization of your choice. Review the material presented and the language used. Write a one-page memo that assesses that organization’s philosophy regarding its human resources. In class, form a group of four or five students. As a group,
Before class, review the seven HR practices developed by Jeffrey Pfeffer and shown in Figure 1.1. Consider how your current/most recent employer follows any three of these seven practices. Write a 1–2 page summary that lists the three practices you selected and their compatibilities (or
Each year, Fortune magazine publishes a list of “The Best Companies to Work for in America.” Editors of the magazine base their selection on an extensive review of the HR practices of many organizations as well as on surveys of those organizations’ current and former employees.Use the
What are the major types of healthcare workforce planning? Provide examples of situations where each strategy would be more appropriate than the others.
Healthcare workforce planning is often done after a shortage in a particular profession is recognized. How could planning help avert those shortages?
Counting healthcare professionals as part of healthcare workforce planning is not always straightforward. For a specific profession—nursing, dentistry, or medicine—describe how the practice patterns of the professionals may change the effective supply of that profession.
In 1999, California became the first state to pass a law that requires minimum staffing ratios for nurses in general acute care hospitals (Coffman, Seago, and Spetz 2002). California Assembly Bill 394 (AB 394) mandated the Department of Health Services to create “minimum, specific, and numerical
Why is it important for healthcare managers to be aware of the trends in international migration of physicians and nurses?
What impact do these trends have on the U.S. healthcare system?
Sending countries experience two distinct situations as a result of international migration—brain drain and strategic deployment. What are the differences between the two? What are the advantages (if any) and disadvantages of each situation?
Suppose that U.S. policymakers are developing ethical international recruitment guidelines based on the National Health Service’s Code of Practice on International Recruitment.What elements of the Code can be included in the guidelines, and what can be implemented in the context of the U.S.
What are the ethical issues that healthcare leaders and managers must consider when recruiting IMGs and INGs? What steps can be taken to deal with these issues?
Discuss the importance of orienting IMGs and INGs to their roles in the U.S. healthcare system. What obstacles(cultural, organizational, and professional) do they face, and what are the implications if these barriers are not addressed?
For the Philippines, exporting nurses has been a long-standing government strategy, part of a broad and concerted program of labor migration introduced in the 1970s during the administration of President Ferdinand Marcos (Tyner 2004). Although intended initially as a short-term solution to domestic
Describe the process of professionalization. What is the difference between a profession and an occupation?
Describe the major types of healthcare professionals (excluding physicians and dentists) and their roles, training, licensure requirements, and practice settings.
Describe and apply the issues of human resources management and systems development to healthcare professionals.
How has managed care affected the healthcare professions?
Who are nonphysician practitioners who provide primary care? What is their role in the delivery of health services?
The purpose of this exercise is to give you an opportunity to explore one healthcare profession in detail.From all of the healthcare professions, select one for analysis. Table 4.1 provides a starting point for selection. Describe the following characteristics of the profession you selected:•
Is affirmative action still necessary to ensure equal employment opportunity? Given the diversity in the United States, should we begin to think about class based rather than race-based affirmative action?
Has concern about sexual harassment gotten out of hand, and has political correctness replaced common sense?
Why is mental disability so difficult to define in the context of the Americans with Disabilities Act?
Should there be a uniform definition of reasonable accommodation in the Americans with Disabilities Act?
Why is sexual harassment so prevalent in the healthcare environment? What can be done to break this historical pattern?
Have federal antidiscrimination laws gone too far? Should public policy in the United States seek a return to employment-at-will?
What does public policy exception to employment-at-will mean?
Because employee handbooks may be used to contest a disciplinary procedure, what advice would you give to a work group that is assembling an employee handbook?
Under what circumstances would you use a progressive discipline process? When would you choose not to use such a procedure?
Given the great risks to the public that can result from the work of an impaired healthcare worker, should random drug testing be used in all healthcare organizations?
Consider the case of a physician who has been practicing for 15 years and is one of the few well-established physicians in a small community. How would you deal with information about this physician’s abuse of alcohol or drugs?
Has the law against retaliation gone too far? How can an employer prevent the“shunning” of an employee who remains in the workplace and has filed a claim against the employer?
Dr. Mind, a prominent psychiatrist at the Mensa Medical Center, a Department of Veterans Affairs (VA) Hospital, treated Ms. Puppet for anxiety and panic disorder. Dr. Mind used recognized techniques for treating Ms. Puppet, including medication, psychotherapy, and hypnosis. During the many hypnosis
Dr. Zhivago grew up in a small town in North Carolina. He was extremely intelligent and did well in college and medical school. After a fellowship in thoracic surgery, he was offered positions, with extremely good employment terms and conditions, in various reputable medical practices throughout
Among those who took the Civil Service Exam, Mr. Imelda received the highest score on the written portion. Feeling confident, he applied for a position with the city of Cary. The position required the preparation of written reports and the handling of complaints from the public, either by telephone
Mr. Jones and Ms. Meyers were employed by Lester& Meyer, PLLC, the only law firm in a small town in Oregon. After working on an employment class-action suit under FLSA for several years, Mr. Jones and Ms. Meyers grew closer and fell in love. They decided to marry, and both excitedly announced their
While this chapter discussed the many benefits of diversity, an alternative view suggests that no empirical evidence exists that a diverse workforce has a positive effect on organizational performance, employee commitment, and employee satisfaction. In fact, anecdotal evidence indicates that
Respond to this statement: Diverse leadership is a competitive advantage.What is the most compelling business argument for or against diverse leadership teams?
What are the legal, moral, and ethical consequences that prohibit hospitals from turning away patients based on race?
Why are there are no such consequences to patients who demand doctors, nurses, or workers of a specific race to administer their healthcare?
Can hospitals that adhere to gender- or race-based patient demands face discrimination lawsuits from their employees?
When an employer denies an employee(or a group of employees) his or her full employment opportunity based on the racial bias of customers, is the employer violating the employee’s civil rights?
Does workforce diversity enhance organizational performance? Explain your answer.
Can an internal diversity program support an organization’s overall mission and vision? How?
Why should healthcare executives conduct a job analysis? What purpose does it serve?
What are job descriptions and job specifications? What is their relationship to job analysis? What will happen if a healthcare organization decides not to use any job descriptions at all?
Consider the position of the registered nurse in a large hospital. Which of the eight methods of job analysis will you use to collect data on this position, and why?
Describe the steps involved in the job analysis process.
How can the existence of a highquality job analysis make a particular human resources function, such as employee selection, less legally vulnerable?
Are healthcare jobs static, or do they change over time? What may cause a job to change over time? What implications does this change have for job analysis?
Describe and discuss future-oriented job analysis and generic job analysis. How may each be used to help healthcare executives cope with a rapidly changing and competitive environment? What are some potential pitfalls of each approach?
What are the advantages and disadvantages of using multiskilled health practitioners?
Access information on work teams at www.workteams.unt.edu. What types of work teams are most appropriate for achieving which objectives in the healthcare industry? Cite at least one successful team effort in healthcare.
Form a team with four fellow students to make a 30-minute class presentation on this topic: the future of job analysis in the healthcare industry. All the work on this challenging project must be done by the entire team; however, your group cannot have any face to- face meetings. Your virtual team
Form a team of four or five fellow students. As a group, select one healthcare job (e.g., registered nurse, physical therapist, receptionist) with which all of the team members have some familiarity. Based solely on the group members’ understanding of the selected job, outline the methods for
You are a student in a master’s in health administration program and have recently started your internship in a large, urban health system. Your preceptor has asked you to write a job description for your position, which is titled “Student Intern in Health Services Administration.” Review the
Given two equally qualified job applicants—one from inside and one from outside the organization—how would you go about deciding which one to hire?
For various reasons, some healthcare organizations are unable to pay market rates for certain positions. What advice do you give such an organization about possible recruitment and retention strategies?
The use of work references is increasingly viewed as unreliable. How can employers legally and ethically obtain information about an applicant’s past performance? What measures can be taken to verify information contained in a job application or resume?
What are the advantages and disadvantages of recruiting through the Internet? What advice do you give to a hospital that is considering using the Internet for recruitment?
This case was developed in collaboration with Caroline LeGarde, Operations Project Administrator, Johns Hopkins Medicine, Baltimore, Maryland Grayson County Regional Health Center is a private, not-for-profit, 225-bed acute care hospital located in a rural community in a southeastern state. The
Using the ADDIE model discussed in this chapter, design a training program that addresses the customer service expectations of walk-in patients in the emergency department. Include an evaluation process that answers the following questions:a. What method will you use to evaluate the knowledge
Your healthcare facility assigned you to explore succession planning as a possible strategy for organizational sustainability. What will you do? To help you with this assignment,a. research two other organizations that have adopted a succession planning strategy, andb. compare and contrast their
Describe an example of a successful new-employee orientation. Why are both employee needs and organizational needs important to consider?
Why is it important to engage senior management early on in the process when preparing for a learning initiative?
Argosy Medical Center, a 400-bed critical care facility located in the Northeast, has been in operation for more than 18 years. Its mission statement is to provide quality healthcare services with the highest standard of excellence from employees who are dedicated to caring and patient

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Human Resources In Healthcare Managing For Success 3rd Edition Bruce Fried, Myron D. Fottler - Solutions

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