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human resources management
Human Resources Management In Canada 13th Canadian Edition Gary Dessler, Nita Chhinzer - Solutions
Employee recognition plans are growing in popularity as a cost-effective method of retaining employees by praising their achievements.Recognition has the most impact when it is sincerely and meaningfully provided by the supervisor in a public presentation format. LO.1
Compare and contrast six types of incentive plans. LO.1
What is merit pay? Do you think it’s a good idea to award employees merit pay? Why or why not? LO.1
Describe the three basic issues to be considered when awarding short-term management bonuses. LO.1
Explain how stock options work. What are some of the reasons that stock options have been criticized in recent years? LO.1
When and why should a salesperson be paid a salary?A commission? Salary and commission combined? LO.1
Explain five reasons why incentive plans fail. LO.1
Why are recognition plans useful for motivating high performers? LO.1
Give four examples of when you would suggest using rewards for all employees rather than individual incentive programs. LO.1
In this chapter, we listed a number of reasons that experts give for not instituting a pay-for-performance plan in a vacuum (such as “rewards rupture relationships”).Do you think that these points (or any others)are valid? Why or why not? LO.1
Think of organizations that have been in the news in the last few years because of scandals. Which of these involved incentives? What were the problems and how could they have been avoided? LO.1
Employee recognition plans are growing in popularity.There has been some debate in research literature suggesting that once incentives are provided, they are viewed as entitlements by employees and therefore become non-removable. Assume that you are working for your local university or college in
Working in groups, brainstorm ways in which a company that previously provided generous incentive pay and bonuses might provide less costly incentives to encourage employee commitment and productivity in recessionary times when company revenues are falling.Create a communications plan to announce
Is LearnInMotion.com’s current compensation program motivating their staff? Or is it hindering employee performance? LO.1
Should LearnInMotion.com use a mix of individual, team, and organizational incentives? If so, recommend specific incentives that the company should use and discuss why you recommended each. LO.1
Do you think changing the compensation strategy will positively affect this firm? If so, how specifically? LO.1
What are the specific problems with Marilyn’s current compensation program? LO.1
Discuss the types of compensation programs and plans available to Marilyn to motivate and retain her existing staff. LO.1
Should Marilyn use only one type of compensation plan, or a combination plan for her employees? Discuss your recommendation in detail. LO.1
Evaluate the total rewards structure using appropriate metrics, monitoring trends, and innovations to ensure consistency, fairness, organizational competitiveness, compliance with legal requirements, performance, and desired behaviour and to identify recommendations for the organization’s
Provide information about the total value of and changes to total rewards using appropriate media to achieve understanding and encourage performance and desired behaviour. LO.1
What causes musculoskeletal pain? LO.1
How can musculoskeletal pain that leads to disabilities impact the workplace? LO.1
What can organizations do to ensure musculoskeletal pain is proactively managed? LO.1
What is Labatt Brewery of Canada’s approach to developing and rewarding employees? LO.1
Who is responsible for talent management in the organization? LO.1
What kinds of support are offered to employees looking to develop their skills or competencies?in the post–job- security era. When benefits are aligned with business strategy, they can help to attract and retain the right people to achieve business objectives. LO.1
Six major government-mandated benefits are employment insurance, pay on termination of employment, leaves of absence, Canada/Quebec Pension Plan, workers’ compensation, and paid time off. LO.1
Health insurance costs are rising because of expensive new drugs, rising drug use by an aging population, and reductions in coverage under provincial healthcare plans. These costs can be reduced by increasing the amount of healthcare costs paid by employees, publishing a restricted list of the
The two categories of pension plans are defined benefit plans and defined contribution plans. Defined benefit plans provide a benefit based on a formula related to years of service, and the employer assumes the investment risk associated with the pension fund assets. Defined contribution plans
Three types of personal employee services offered by many organizations include credit unions, counselling services, and employee assistance plans. Seven types of job-related services offered by many employers include subsidized childcare, eldercare, subsidized employee transportation, food
The flexible benefits approach allows the employee to put together his or her own benefit plan, subject to total cost limits and the inclusion of certain compulsory items. The employer first determines the total cost for the benefits package. Then a decision is made as to which benefits will be
Explain two main approaches to reducing workers’compensation claims. LO.1
Explain what companies are doing to reduce health-benefit costs. LO.1
Explain the difference between sick leave plans and short-term disability plans. LO.1
Explain the difference between a defined benefit pension plan and a defined contribution pension plan. LO.1
Why are long-term disability claims increasing so rapidly in Canada? LO.1
Outline the kinds of services provided by EAPs. LO.1
Explain the pros and cons of flexible benefits from both an employer and employee perspective. LO.1
You are applying for a job as a manager and are at the point of negotiating salary and benefits. What questions would you ask your prospective employer concerning benefits? Describe the benefits package that you would try to negotiate for yourself. LO.1
What are pension “vesting” and “portability”? Why do you think these are (or are not) important to a recent university or college graduate? LO.1
You are the HR consultant to a small business with about 40 employees. Currently, the business offers only the legal minimum number of days for vacation and paid holidays and the legally mandated benefits.Develop a list of other benefits that you believe should be offered, along with your reasons
If you were designing a retirement benefit for a mid-sized organization that had not previously offered one, what type of plan would you recommend to them and why? LO.1
What questions might an employee who currently has no benefits or a minimal coverage standard benefits plan have about flexible benefits? How can an organization address these questions and concerns?List suggested topics for a new flexible benefits plan communication plan and include at least two
Should an employer with a pension plan that covers employees in several provinces give each group the minimum vesting and portability benefits for their province, or take the most generous of these and provide it to all employees? Why or why not? LO.1
Working individually or in groups, compile a list of the perks available to the following individuals: the head of your local public utilities commission, the president of your college or university, and the president of a large company in your area. Do they all have certain perks in common? What
Working individually or in groups, contact your provincial workers’ compensation board (or equivalent regulatory body in your province/territory) and compile a list of its suggestions for reducing workers’compensation costs. What seem to be the main recommendations? LO.1
Which benefit and services policy would you recommend LearnInMotion.com change first and why? LO.1
What changes would you recommend to Jennifer regarding their lack of a vacation policy? LO.1
As most of LearnInMotion.com’s staff are in their 20s, what type of pension plan would appeal to this employee demographic? Why? LO.1
What voluntary employer-sponsored benefits should this company maintain and which ones should they not maintain in your opinion? Why? LO.1
Would a flexible benefit program save this organization money if administered properly? LO.1
Promote a collaborative work environment between the employer, the union(where it exists), employees, and other representative groups through clear and open communication to achieve a respectful, productive, and engaged workforce. LO.1
Promote the health and safety of employees through an understanding of legislation, regulations, and standards to increase organizational awareness, ensure compliance, and manage risk. LO.1
Develop health, safety, and wellness policies, procedures, roles, and responsibilities for leaders and employees, to ensure compliance through training, monitoring, and providing appropriate safeguards and disability management. LO.1
Encourage employee wellness by endorsing healthy lifestyles, educating employees, and providing opportunities for enhancement of wellness to sustain overall employee and organizational health. LO.1
Establish a proactive approach to mental health and psychological well-being in the workplace by enhancing awareness at all levels of the organization to improve performance. LO.1
Labelling of hazardous material containers to alert workers that there is a potentially hazardous product inside (see Figure 14.2 for examples of hazard symbols). LO.1
Material safety data sheets (MSDS) to outline a product’s potentially hazardous ingredients and the procedures for safe handling of the product LO.1
Employee training to ensure that employees can identify WHMIS hazard symbols, read WHMIS supplier and workplace labels, and read and apply the information on an MSDS. LO.1
Assign suitable work. Limit jobs to those with moderate to low long training times, limited responsibility, lowrisk tasks, or those that do not require isolated working conditions. LO.1
Understand young workers. Young workers may be risk adverse, reluctant to ask questions or change work processes without understanding the risk associated with that. LO.1
Provide training. Prevent young workers from performing any task until they have been properly trained and from leaving the work area unless required, as other worksites may have special hazards. Encourage them to ask questions, and enforce proper use of hazardous equipment and/or protective
Supervise. Ensure supervisors are qualified to organize and direct work; aware of applicable laws and regulations, as well as actual and potential workplace hazards. LO.1
Your research is really focused on putting occupational health from the leadership perspective. Why did you assume this focus? LO.1
What is the relationship between employees’ perceptions of their managers’leadership styles and the employees’psychological well-being? LO.1
What are the implications of your work in regards to provision of leadership training as a means of minimizing workplace risks for employees? LO.1
The test is rationally connected to the performance of the job. LO.1
The test is adopted in an honest and good-faith belief that it is necessary for the fulfillment of a legitimate work-related purpose. LO.1
The test is reasonably necessary to the accomplishment of the work-related purpose. LO.1
The monitor should be set at a height so that your neck will be straight. LO.1
Your elbow joints should be at about 90 degrees, with the arms hanging naturally at the sides. LO.1
Keep your hands in line with the forearms, so the wrists are straight, not bending up, down, or to either side. LO.1
Thighs should be roughly parallel to the floor, with your feet flat on the floor or footrest if necessary. LO.1
Your chair should be fully adjustable (i.e., for seat height, backrest height and seat pan tilt, and, preferably, armrests). It should have a well-formed lumbar (lower back) support to help maintain the lumbar curve. LO.1
There should be enough space to use the mouse. Use a wrist rest or armrest so that your wrist is straight and your arm muscles are not overworked. LO.1
Use an adjustable document holder to hold source documents at the same height, angle, and distance as the monitor. LO.1
The instigator of the violence specifically enters the work environment with the intent to engage in criminal behaviour (theft, for instance) and generally has no other legitimate reason to be in the workplace. Jobs such as those of taxi drivers or gas station attendants have the highest risk for
The instigator is the recipient of a service or object offered at the targeted workplace.Jobs such as those of nurses or social workers are at risk for this type of violence. LO.1
The instigator is a potential or former employee (or, for example, a disgruntled employee). LO.1
Your company assumes a shared responsibility approach to employee wellness. What is the role of the manager or organizational leader in this approach? LO.1
What is the role and responsibility of the employee in this approach? LO.1
Based on your experience, what are the major benefits of adopting an approach to healthier employees? LO.1
Employers and employees are held jointly responsible for maintaining the health and safety of workers, including participation on joint health and safety committees. Employers are responsible for “due diligence”—taking every reasonable precaution to ensure the health and safety of their
The Workplace Hazardous Materials Information System (WHMIS) is a Canada-wide, legally mandated system designed to protect workers by providing crucial information about hazardous materials and substances in the workplace. WHMIS requires labelling of hazardous material containers, material safety
There are three basic causes of accidents—chance occurrences, unsafe conditions, and unsafe acts on the part of employees. In addition, three other work-related factors—the job itself, the work schedule, and the psychological climate—also contribute to accidents. LO.1
One approach to preventing accidents is to reduce unsafe conditions by identifying and removing potential hazards. Another approach to improving safety is to reduce unsafe acts—for example, through selection and placement, education and training, positive reinforcement, top-management commitment,
Substance abuse is an important and growing health problem among employees. Techniques to deal with this challenge include disciplining, discharge, in-house counselling, and referrals to an outside agency. Stress, depression, burnout and PTSD are other potential health problems at work. Job stress
Workplace toxins can be carcinogenic, and some governments are providing workers’ compensation benefits to workers with job-related cancer.Employees who smoke have reduced productivity and greater health costs. Governments across Canada have increasingly banned workplace smoking. Violence against
Employee wellness programs aim to improve employees’health and reduce costs for sickness and disability claims, workers’ compensation, and absenteeism.Wellness initiatives include physical fitness programs, smoking cessation programs, relaxation classes, and heart health monitoring. LO.1
Discuss the purpose of occupational health and safety legislation and who the agents responsible for enforcing it are. LO.1
Explain the differences and similarities in the employer, supervisor, and employee roles and responsibilities in maintaining safe workplace conditions. LO.1
Explain factors that contribute to unsafe acts, and identify how these factors can be controlled to reduce unsafe working conditions. LO.1
Describe how to reduce workers’ compensation costs, both before and after an accident. LO.1
Explain the four traditional techniques for dealing with substance abuse. LO.1
Analyze the legal and safety issues concerning workplace toxins. LO.1
Identify factors contributing to violence at work and explain how to reduce these factors. LO.1
What is your opinion on the following question:“Is there such a thing as an accident-prone person?”What is the impact of your answer to this question on how organizations can manage occupational health and safety in an organization? LO.1
You notice that one of your employees consistently comes in to work on Monday morning nursing a hangover. For most of the morning, she appears distant and reclusive. Do you approach her to discuss the situation, or do you feel that is an invasion of privacy? LO.1
Given the disappointing progress in reducing workplace injuries and deaths, do you think that the “corporate killing” law should be used more aggressively? LO.1
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