Technology And Public Management 2nd Edition Alan R. Shark - Solutions

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1. What other areas do you think UPS would align to ensure that technology was fully integrated into the firm s strategy?
7. How are innovation and technology driven in the firm?
6. How are decisions made about what to work on and what to stop working on?
5. Who are the champions of innovation in the firm?
4. Does the firm have a formal initiative process for innovation?
3. What are the ideal structures and processes for creating an innovative context in the organization? How do these affect the view of the environment and the organization s potential?
2. What approaches have not worked well?Why? What lessons were learned?
1. What approaches to technology development have worked in this organization before?What value was created? Did new products and/or processes emerge?
7. Establish processes for new initiative approaches to management.
6. Keep expectations realistic. Too often, firms abandon technologies too soon because unrealistic expectations cannot be met.
5. Break down communication barriers. Many firms lose opportunities because of a not shared here approach to lessons learned.
4. Utilize all resources in the environment. Do not get caught by the not invented here syndrome.
3. Be willing to assume risk if the potential long-term reward is great.
2. Know where the firm is in the life cycle of the technology and where its competitors are.
1. Forget traditional organizational functions judge ideas, not positions.
2. If you were with a competitor, how would you respond to IBM s two-pronged strategy?
1. Do you think these approaches will help IBM create a competitive advantage? Why or why not?
3. The leaders of the firms became top officers by doing certain things;they are good at those activities and continue them.?
2. If the firm has been successful, then it will want to keep being successful even if signs from the environment indicate that change is coming.
1. It is easier to know what happened in the past than what will happen in the future.
Does the firm search for complete solutions and complementors as it pushes beyond accepted industry practice?
Does the firm search for key value creation opportunities that can increase the size of the market (even if some customers might be lost)?
Does the firm focus on dominating a market by increasing buyer value through its management of technology and innovation?
2. If your competitor acquires a firm that owns an application that is key to your business, what issues would you face? What would happen to the value of the acquired firm?
1. What type of technology does Linux represent continuous, disruptive, or next generation? Explain what such a classification of type of technology would mean for competitors and consumers.
2. Specification of the strategic process that puts into practice the integration of technology and strategy.
1. Why firms should couple their strategic planning and strategic implementation with MTI. As a result, technology should be approached as a core part of the strategic process, not as a separate concern.
5. Give an example of GE s management of technology and how they were able to gain a competitive advantage from those activities.
4. Define management of innovation and give an example of how a firm can manage innovation processes.
3. Define management of technology and give an example based on your knowledge.
2. Discuss the role of innovation in the strategic management process.
1. Discuss the definition of technology from a strategic point of view.
5. Strategic capacity to deal with innovation initiatives by internal entrepreneurs?
4. Structural and cultural context of the business unit affecting intrepreneurship (internal entrepreneurship)
3. Capacity to understand technological developments relevant to the business
2. Capacity to understand competitors strategies and industry evolution with respect to innovation
1. Resource availability and allocation
3. Find an article that provides guidelines for managers on how to manage technology and innovation. What do you think of the advice?Compare the advice that you find with others in your class.
2. Creativity is important in fostering innovation and in adopting new technologies. How many courses have you taken in creativity?What can you find out about creativity on the web? Find five websites devoted to creativity.What tools did you find that might help you increase your creative thinking?
1. Use your favorite Internet search engine to find different definitions of technology and innovation. How would you characterize these definitions? How are they the same and how do they differ from the ones in the text?Why are there so many variations?
3. Make a list of the different ways you have used a paper clip. What were the motivating factors for each of these uses? Is there a pattern?
2. Consider some new technology or process you have been involved with in the last two or three years. What issues affected you as an individual? What factors enabled you to be successful in adapting to the new process?
1. A model is a representation of a complex process or interaction that allows us to use a simplified picture to better understand complex and abstract ideas. This chapter represents the management of technology and innovation as a systems model. After reading this chapter and based on what you
2. What suggestions would you have for LEGO s competitors in the declining toy industry? What should they be watching for?
1. How do you think the changes that LEGO made will reshape the firm for the long term?
7. Is innovation sought and supported?
6. Is risk taking prized and supported when expressing new ideas?
5. How are mistakes handled? Are they seen as learning experiences?
4. Do development teams bond and truly become teams?
3. Is there an environment of sharing ideas to build and develop ideas?
2. Do individuals recognize that being innovative and helping others be innovative are part of their job?
1. Are decisions based on clear goals of where the firm wants to go?
10. be confident that once you have made a decision, it is a decision that will move you in the right direction.
9. savor every victory and learn from every failure; and
8. be systematic in your search and assessment processes, but review the system thoroughly to be sure it is still applicable;
7. understand what the tasks are and how they are connected and disconnected;
6. develop excellent infrastructure to help find and take advantage of potential opportunities;
5. set realistic priorities;
4. assess the strengths and weaknesses of your personnel and your approach to the management of technology and innovation;
3. assess objectively where your firm is on the technology curve;
2. know how the processes can work to help and to hinder the development of new technology;
1. designate clear technology leaders individuals who champion change;
3. What does this tell you about what happens in organizations when new uses for old technology emerge?
2. How do you think the expansion of their customer base changed their organizational structure? Did this change of customer base change their organizational processes?
1. What other uses can you think of for X-Rite s technology?
5. As technology changes, the tools of management must change, but the process of determining what those new tools should be is in its infancy?
4. Increasing international competition demands that organizations must maximize competitiveness by effectively using new technologies.
3. There is a need to cut product development times as well as to develop more flexibility in organizations. The lead-time from idea to market is being reduced by the emergence of new or altered technologies.
2. The rapid pace of technological development and the increasing sophistication of consumers have shortened product life cycles. The result of these factors is a need for organizations to be more proactive in the management of technology.
1. The rapid pace of technological change demands a cross-discipline approach if economic development is to occur in an effective and efficient manner to take advantage of technological opportunities.
2. Do you think that their approach is appropriate for their industry and market? Why or why not?
1. In what ways is the management of the Dr Pepper Snapple Group seeking and supporting innovation processes within the firm?
Analyze and discuss where most IT spending is occurring in the federal government.
Which Congressional committees have oversight on technology spending at the federal level?
Which government agencies seem to do the best job in utilizing information technologies?
Can you identify key improvements in information technology at the federal, state, and/or local levels? Cite examples and explain why.
How can government do a better job in funding and managing I.T. projects?
Find three websites that do a very good job reporting the cost of information technology projects and how they are being used. Choose one website from each of the three major categories: a federal agency, a state or state agency, a city or county.
Can you identify the ten most important types of data collected by the government?
How is technology best utilized in your agency or department? What could be improved, how and why?
Can you identify the main causes as to why some technology projects seem to fail or live up to their stated goals?
How do state and local governments manage technology? What are the advantages and disadvantages when compared to the federal government?
What is the government-sponsored technology application that you appreciate the most? Describe and state why?
What new technologies are being developed that may impact your agency? Discuss how and why.
What are the various pros and cons of specific reporting relationships regarding the CIO? Why are these relationships important?
Considering an organization you work for or are familiar with, which person has the most influence in making technology decisions? How well are they performing this duty, and what might be improved?
What types of opportunities exist in your area for technology leadership?
How might technology leadership be improved in your organization?
What are the best arguments for making a case for the CIO to be an essential participant within the government enterprise?
If you became the CIO of your department or agency, what would be your five most important objectives? In what time frame?
Can you list at least five references and or resources where one could learn more about the role of the CIO?
With all the changes in technology, do you believe the role of the CIO will remain relevant in the years to come? If not, why, and what forces might cause this?
Can you name the CIO of your city, county, or state? Do you know what the technology priorities are? Can you find how much is spent on technology in your city, county, or state?
Can you describe a technology-related failure that can be attributed to a failure of leadership? Please explain.
What ERP system is used in your organization? Is it a good fit? Why or why not?
In your opinion, is citizen engagement a slogan, or is it real? Please explain.
What improvements would you like to see regarding citizen engagement?
What government apps have you used? Why or why not?
Have you ever used
-1-1? If so, what was your experience?

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