Questions and Answers of Management Human Resources

Using the NOC job description and the competency job analysis you created earlier in the course, for either a university or college professor, develop two situational and two behavioural interview
Name and describe the pros and cons of the three different types of interview structures.
Alberta oil and gas companies are using pre-employment substance abuse testing even though it is prohibited. Their argument is that because they have multi-billion-dollar projects underway with a lot
Explain the difference between situational and behavioural interviews. Give examples of situational and behavioural interview questions.
Briefly discuss any five common interviewing mistakes and explain how such errors can be avoided.
Why is the supervisory interview so important in the selection process?
Is it ethical to withhold information from an incoming executive about critical problems that he or she will face?
Obtain a copy of an employee handbook from your employer or from some other organization. Review it and make recommendations for improvement.
Choose a task you are familiar with - such as mowing the lawn or using a chat room - and develop a job instruction training sheet for it.
What do you think are some of the main drawbacks of relying on informal on-the-job training for teaching new employees their jobs?
Working individually or in groups, follow the steps in Figure 6.3 and prepare a training program for a job that you currently hold or have had in the past.
Ali Khan is an undergraduate business student majoring in accounting. He has just failed the first accounting course, Accounting 101, and is understandably upset. Explain how you would use
Most training programs are not formally evaluated beyond a reaction measure. Why do you think employers do not measure the impact of training on learning, behaviour, and results more often?
In small groups of four to six students, complete the following exercise.WestJet has asked you to quickly develop an outline of a training program for its new reservation clerks. Airline reservations
Think about a job that you have had in the past. For this job, identify which training technique was used and reflect on reasons why you think that system was used. Next, select a different training
Would you tell high-potential employees that they are on the "fast track"? How might this knowledge affect their behaviour? How might the behaviour of employees who are disappointed in not being
Working in groups of four to six students, complete the following exercise:Determine who in your group knows how to make paper objects such as cranes, boxes, balloons, ninja darts, fortunes, boats,
Describe why career planning and development has become more strategically important. Give a brief outline of what organizations are doing to take a more strategic approach in this area.
How do you think employees are going to respond to the new focus on career planning, given the emphasis in recent years on "being in charge of your own career"?
Review the Web site of a provider of management development seminars, such as the Canadian Institute of Management. Obtain copies of recent listings of seminar offerings.At what levels of management
Review all positions you have ever held. Below each position, identify core knowledge, skills, and abilities that you learned in each position. Next, identify a career you would like to be actively
What are the six main types of occupational orientation?
What is a career anchor? For each of the five career anchors explain why you think each is important today?
Assume you are presenting to an upper-year group of business students and one student asks the question, "Which performance appraisal system is the best?" How would you respond to that question?
Working individually or in groups, develop a graphic rating scale for a retail sales associate and a fast-food restaurant manager.
Is it fair to factor in employee self-ratings in 360-degree performance appraisal when we know that these appraisals tend to be inflated?
Describe the five steps in the performance appraisal process.
How can the problem of inconsistency between managers who are rating workers be solved, or at least diminished? Make two or more suggestions.
Explain how to ensure that the performance appraisal process is carried out ethically and without violating human rights laws.
Working individually or in groups develop over a week, develop a set of critical incidents covering the classroom performance of one of your instructors. Categorize the critical incidents to identify
Discuss the pros and cons of using different potential raters to appraise a person's performance.
Given the difficulty with providing traditional performance standards for jobs that are quite flexible, what sort of "standards" could be developed for these flexible jobs?
Working in groups, using the NOC job description for cafeteria staff at a local university or college, develop a graphic rating scale with behavioural incidents for the job of a chef within the
What are the four key actions in conducting a formal appraisal discussion?
Some HR professionals avoid using BARS given that it is so time-consuming to develop. How could the development steps be streamlined?
Explain how to handle a defensive employee in a formal appraisal discussion.
Do you agree with the use of forced distribution methods to rate employees? Why or why not?
How might a supervisor handle a situation in which negative appraisals in the past have caused an employee to undervalue his or her performance?
Discuss how employees might respond to the proposed implementation of electronic performance management systems, such as call monitoring, and so on. How might an organization deal with employees'
How might a supervisor deal with an extremely defensive yet productive member of his or her team in the event of having to deliver the "improvement portion" of the employee's performance appraisal?
Working individually or in groups, conduct salary surveys for the positions of entrylevel accountant and entry-level chemical engineer. What sources did you use, and what conclusions did you reach?
What should employers do when there is a shortage of a certain type of skill and they cannot attract any workers unless they pay a market rate above the maximum of their salary range for that job?
What are the five components of Total Rewards?
It was recently reported in the news that the base pay for Canadian bank CEOs range in the millions of dollars, and the pay for the governor of the Bank of Canada is less than half of that of the
Do you agree with paying people for competencies and skills that are rarely required to use on the job? The answer to this question can be "Yes" or "No." Reasons for agreeing to pay people for
You have been asked by the owner of your medium-sized import and export company (200+ people) to develop a way to standardize pay ranges for different jobs in the company. He says he is tired of
Is it right that CEOs earn enormous amount of money when most employees are getting small increases each year (sometimes even less than inflation)?
Describe what is meant by the term “benchmark job.”
What are some of the potential reasons that gender-based pay discrimination is so hard to eradicate?
Identify and briefly describe the three stages in establishing pay rates.
You are the HR manager in a large construction firm headquartered in Edmonton. Most of your administrative staff members are also in Edmonton. You have regional and local site offices across the
What should employers do when there is a shortage of a certain type of skill and they cannot attract any workers unless they pay a market rate above the maximum of their salary range for that job?
A major consulting firm recently launched a new "project managers" incentive plan.Basically, senior managers in the company were told to award $ 50000 raises (not bonuses) to about 40 percent of the
Working individually or in groups, develop an incentive plan for each of the following positions: web designer, hotel manager, and used-car salesperson. What factors had to be taken into
Is it right that CEOs earn enormous amount of money when most employees are getting small increases each year (sometimes even less than inflation)?
What are the pros and cons of the following methods of job evaluation – ranking, classification, factor comparison, and point method?
Is it ethical for companies to offer incentive bonuses only to top managers? Why or why not? What are the pros and cons of making such bonuses available to all employees who meet performance criteria?
Employee recognition plans are growing in popularity. There has been some debate in research literature suggesting that once incentives are provided, that they are viewed as entitlements by employees
Explain the term “competencies,” and explain the differences among core, functional, and behavioural competencies.
Do you think it is a good idea to award employees merit raises? Why or why not? If not, what approach would you take to incentive compensation?
Explain what is meant by the market-pricing approach in evaluating professional jobs.
Recognition can take many forms. Prepare a list of some forms of recognition that would be particularly motivational for Generation Y employees, and explain why you have chosen them.
Explain what pay equity legislation is intended to accomplish, what action is required by the legislation in order to accomplish it, and how effective the legislation has been in accomplishing its
Describe the three basic issues to be considered when awarding short-term management bonuses.
Explain how stock options work. What are some of the reasons that stock options have been criticized in recent years?
When and why should a salesperson be paid a salary? A commission? Salary and commission combined?
Should it be the employer's responsibility to cover health-care costs for early retirees until they become eligible for government health-care benefits at age 65?
Explain two main approaches to reducing workers' compensation claims.
You are applying for a job as a manager and are at the point of negotiating salary and benefits. What questions would you ask your prospective employer concerning benefits? Describe the benefits
Working individually or in groups, compile a list of the perks available to the following individuals: the head of your local public utilities commission; the president of your college or university;
Should an employer with a pension plan that covers employees in several provinces give each group the minimum vesting and portability benefits for their province or take the most generous of these
Explain what companies are doing to reduce health-benefit costs.
What are pension "vesting" and "portability"? Why do you think these are (or are not) important to a recent university or college graduate?
Working individually or in groups, contact your provincial workers' compensation board (or equivalent regulatory body in your province/territory) and compile a list of their suggestions for reducing
Should the use and applicability of executive perks be made available to employees who do not qualify for these benefits?
You are the HR consultant to a small business with about 40 employees. At the present time they offer only the legal minimum number of days for vacation and paid holidays, and legally mandated
Explain the difference between sick leave plans and short-term disability plans.
Explain the difference between a defined benefit and a defined contribution pension plan.
If you were designing a retirement benefits for a mid-sized organization that had not previously offered one, what type of plan would you recommend to them and why?
Why are long-term disability claims increasing so rapidly in Canada?
Explain the pros and cons of flexible benefits from both an employer and employee perspective.
Is it ethical to provide safety training in English to immigrant workers who speak little English, in order to reduce costs?
Discuss the purpose of occupational health and safety legislation and who the agents responsible for enforcing it are.
What is your opinion on the question "Is there such a thing as an accident-prone person?" How can organizations manage occupational health and safety in an organization if the answer is yes? If it is
In a group of four to six students, spend about 30 to 45 minutes in and around one of the buildings on your campus identifying health and safety hazards. Research whether or not these unsafe
Is it ethical for an organization or company to create high work volume and uncertain job demands employees during economically volatile times, if they plan to lay off the employees?
Explain the differences and similarities in the employer, supervisor, and employee roles and responsibilities in maintain safe workplace conditions.
Young people have a disproportionately high number of workplace accidents. In your opinion what factors have impacted this statistic? Why do you think that is? What role does the organization play in
Review a workplace-violence consulting website and contact a workplace violence consultant. Gather information on what advice is provided to clients on preventing workplace violence, and ask for a
Explain factors that contribute to unsafe acts, and identify how these factors can be controlled to reduce unsafe working conditions.
Develop guidelines for determining the point at which to terminate an employee who shows tendencies of violence in the workplace? Assess a situation from the position of kitchen staff at a large
On your own, identify the workplace hazards that might be present in the following workplaces:car repair and auto body shophome renovations supplies and equipment storage arealive concert venuehealth
Describe how to reduce workers' compensation costs, both before and after an accident.
You notice that one of your employees consistently comes in to work on Monday morning nursing a hangover. For most of the morning, she appears distant and reclusive? Do you approach her to discuss
Explain the four traditional techniques for dealing with substance abuse.
Given the disappointing progress in reducing workplace injuries and deaths, do you think that the "corporate killing" law should be used more aggressively?
Depression has been described as a "clear and present danger" to business, as it manifest itself in alcoholism, absenteeism, injury, physical illness, and lost productivity.Estimates suggest that an
Analyze the legal and safety issues concerning workplace toxins.
Assume that you have an employee working in your company who has been treated several times already for substance abuse through the company counselling program.Today, the manager found him "stoned"
Explain factors contributing to violence at work and explain how to reduce these factors.

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