Human Resources In Healthcare Managing For Success 4th Edition Bruce Fried, Myron D. Fottler - Solutions

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What is the nature of ethical judgements?
What are ethics?
What are the main ways in which competencies can be used?
What is a competency framework?
What is the difference between the concepts of competency and competence?
What are technical competencies?
What are behavioural competencies?
What is a competency?
What is competency-based HRM?
How can HR help to promote knowledge management?
What is the purpose of knowledge management?
What is the distinction between data, information and knowledge?
What is the difference between explicit and tacit knowledge?
What is knowledge?
What is knowledge management?
What is the main human capital management data used for measurement?
Why is human capital measurement important?
What is human capital measurement?
What is organizational capital?
What is social capital?
What is intellectual capital?
What is human capital?
What is human capital management?
How can performance management contribute?
What are the typical features of a highperformance work system?
What is a high-performance work system?
What is a high-performance culture?
How does HRM make an impact on performance?
What is the HR role of line managers?
What does professionalism in HR involve?
What are the key HR competency domains or areas identiied by Brockbank and his colleagues?
What are the main roles of HR professionals?
What is the ‘three-legged stool’ model for organizing the HR function?
What is the HR delivery model?
What are the key HR practices?
What is an HR system?
What is HRM architecture?
How is HRM delivered?
What are the criteria for an effective HR strategy?
What are HR strategies?
What is bundling?
What is the best it model and to what extent is it valid?
What is the best practice model and to what extent is it valid?
What is the meaning and signiicance of strategic it?
What is the resource-based view?
What is strategy?
What is strategic management?
What is strategic HRM?
What is the position of HRM today?
What are the key reservations made by commentators about the early version of HRM?
What is the signiicance of contingency theory?
What is resource-based theory?
What is the essence of the philosophy of HRM?
What is the difference between hard and soft HRM?
What are the goals of HRM?
What was the main message of the matching model?
What was the main message of the Harvard framework?
What is HRM?
By reference to Chapter 9, consider which procedures might be particularly useful for disaster logistics operations. State your reasoning.If you like, draw on recent insights that have been made within the context of Covid-19.
Reflecting on Chapter 6, what could a customs manager do to make sure that border-related disruptions within a disaster relief-type operation are minimized? Make practical recommendations and justify your reasoning.
Research what conditions, licensing and certification requirements apply specifically to the export of medicines (eg antibiotics, anaesthetics, vaccines) from one country of your choice to another of your choice. List the requirements and discuss any scope for making their trade easier within the
How can businesses best articulate their trade facilitation needs so that government agencies take action? Discuss.
Much of the reviewed trade facilitation measures in this chapter relate to B2G improvements. Discuss what role, if any, government should play in improving processes between businesses (B2B).
See if you can find the minutes of the most recent national trade facilitation meeting in a country of your choice. What did they discuss?
The bullwhip effect outlined in this chapter relates to minor fluctuations in demand. Its impact can be mitigated by sharing information with supply chain partners further up the chain. Could extended border disruptions (eg strikes, Brexit, Covid-19) create a similar bullwhip effect?Discuss.
Discuss the supply chain decisions that businesses might have to take when significant changes to trade and customs policy are made. If you like, consider various news stories about adjustments UK-based supply chains have had to make within the context of Brexit.
Discuss what the transaction costs of working with a specialist customs broker might be. At what point would it make sense, if at all, to bring that function in-house?
Based on your personal experiences, draw a list of examples where government agencies at the ports and borders have not worked together. Discuss what it would take to get them to work together more effectively.
Is a future without the need for businesses to make customs declarations realistic? Discuss.
Discuss what reservations businesses might have about routinely sharing information containing commercial details with the customs administration.
Some customs practitioners argue that if they were to report to the logistics manager, there would be a conflict of interest – the need to move goods quickly trumps wider compliance considerations. This is best avoided by ensuring that the customs function is standalone or is part of the
What are the pros and cons for tasking a customs agent or broker with making a customs declaration? Make a list and discuss.
Research what requirements apply if a person (individual or company)wishes to make a customs declaration in a country of your choice.
Discuss the pros and cons for conducting physical inspections at a border location as opposed to an inland location.
Become a ‘virtual’ inspector. Use Google Maps to explore a border facility of your own choice.
This chapter provides a broad overview about the operations and design of border facilities. Inevitably practices are likely to differ significantly from one location to the next. Choose a border crossing location of your choice and consider what the most important factors for operation and design
Following on from the previous exercise, draw a diagram that follows the template offered in Figure 4.1 (a so-called ‘use-case diagram’) and describe the arrows and lines between the stick people.
Research the requirements for importing restricted goods (eg industrial waste, medicines, protective personal body armour) into a country of your choice. Alternatively, consider the requirements for the export of such goods. Use internet resources, especially those offered by government agencies,
How do economic concerns differ from those of public health, national security, safety or the environment? Is the collection of customs duties and taxes as important as the enforcement of prohibitions and restrictions? Discuss.
Conduct a web search for your customs administration’s website.Explore that website with particular focus on:a) the compliance requirements for importing goods;b) the type of business support services that the customs administration might offer.
Reflecting on your TV viewing habits, give an account of how criminals might smuggle goods (or people) across a border. Discuss whether such criminal activity could be detected by scrutinizing the customs declaration.
Discuss to what extent the assessment of customs risk should be influenced by the availability of customs officers to conduct inspections.
Check the UK–EU Trade and Cooperation Agreement (available online at eurlex.europa.eu/legal-content/EN/TXT/?uri=OJ:L:2020:444:TOC) and see if you can find the origin rules for a motor car (HS heading 8703).
Using your national trade tariff, try and find the correct HS heading (four digits) for cut flowers, a bicycle and a laptop computer.
Seek to identify the main pieces of customs law applicable to the country in which you live. You might find them on the Customs website or within a public online ‘trade information portal’. Keep a note of the main Regulations/Acts, Directives/Implementation Provisions and Guidelines that might
Consider the forces that give shape to global production and how inefficient border practices might undermine global supply chain operations. Discuss.
Repeat the above for the terms ‘border officials seized’ and ‘customs stopped’. By reference to the main news stories discuss why border controls are necessary.
Type ‘goods stuck at border [country of your choice]’ into an internet news search engine. What are the main news stories and what are the reported issues causing those delays? Discuss.
5. Could this situation have been avoided if the organization’s human resource management systems had been different? If, so, what HR systems might have played a role in this situation?
4. Should this situation be addressed by a QI team, or is this simply an unfortunate situation arising from a troubled employee?
3. How should Pam respond to Felix’s wife’s demand that Renee be fired?
2. Should Pam consider changing Renee’s shift schedule? Are there any limits to the amount of shifts or hours that nurses should work? Do you think there should be?
1. How should Pam handle the complaint by the patient? What is the danger of disregarding the patient’s complaint?
5. Consider a quality-oriented organization wishing to hire people who are inclined toward working on quality issues. In addition to the technical skills required for the job, what other applicant characteristics should be examined when selecting an employee?
4. Early in the chapter, the famous quotation is cited: “Every system is perfectly designed to get the results it gets.” How is the quotation applicable to human resources management?
3. Why is psychological safety a prerequisite for carrying out QI activities?
2. What themes and methods are common across QI methodologies?
1. Why is the success of QI dependent on appropriate human resources management? Which HR practices do you see as most important in QI efforts?
2. Calculate the historical number of FTEs by staff type and by shift. On the basis of Susan’s projection of patient days, calculate the projected number of FTEs by staff type and shift. What differences do you notice between the projected and historic FTEs?
1. Based on Susan’s projection of patient days, what is the projected total unit workload by patient classification level? What differences do you notice between the projected and the historic total unit workload?

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Human Resources In Healthcare Managing For Success 4th Edition Bruce Fried, Myron D. Fottler - Solutions

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