Questions and Answers of Management Information Systems

What are the characteristics of the modern business environment?
1. Look ahead in this chapter. Which one of Porter’s strategies for competitive advantage is GrubHub Seamless pursuing? Explain your answer.2. Propose additional applications that GS could develop
1. Rethink Robotics claims that Baxter will not necessarily replace workers; rather, it will enable workers to transition into higher-paying jobs (e.g., programming Baxter robots and supervising
1. Given that information technology is impacting every industry, what does this mean for a company’s employees? Provide specific examples to support your answer.2. Given that information
Surf the Internet for information about the Department of Homeland Security (DHS). Examine the available information, and comment on the role of information technologies in the department.
Visit some Web sites that offer employment opportunities in IT. Prominent examples are: www.dice.com, www.hotjobs.com, www.monster.com, www.collegerecruiter.com, www.careerbuilder.com,
Refer to the study at Princess Alexandra Hospital (see “Improvements in Healthcare”). How do you feel about Google searches finding the correct diagnosis in 57 percent of the cases? Are you
Describe other potential impacts of IT on societies as a whole.
Is it possible to endanger yourself by accessing too much medical information on the Web? Why or why not? Support your answer.
Robots have the positive impact of being able to relieve humans from working in dangerous conditions. What are some negative impacts of robots in the workplace?
Information technology makes it possible to “never be out of touch.” Discuss the pros and cons of always being available to your employers and clients (regardless of where you are or what you are
Can the terms data, information, and knowledge have different meanings for different people? Support your answer with examples.
Your university wants to recruit high-quality high school students from your state. Provide examples of (1) the data that your recruiters would gather in this process, (2) the information that your
Describe a business that you would like to start. Discuss how information technology could: (a) Help you find and research an idea for a business; (b) Help you formulate your business
In your opinion, would Zamzee be as successful for adult weight loss? Why or why not?
Why is Zamzee using games to help kids lose weight?
Debate the privacy issues associated with domestic use of drones by law enforcement agencies.
Which occupations are most at risk from a widespread adoption of autonomous cars? Support your answer.
Discuss some disadvantages of (a) Telepresence robots, (b) Autonomous cars, (c) Drones
What are the disadvantages of central management of information systems in the University System of Georgia?
What are the advantages of central management of information systems in the University System of Georgia?
Describe how the University System of Georgia manages its information resources vis-à-vis the individual universities in the system.
Describe how IT might change the manager’s job.
As we move up the organization’s hierarchy from clerical workers to executives, how does the type of support provided by information systems change?
What is an application program?
What is a computer-based information system?
Rate yourself as an informed user.
What are the challenges posed by global information systems and management solutions for these challenges?a. List and describe the major management issues in developing international systems.b.
What are the alternative strategies for developing global businesses?a. Describe the four main strategies for global business and organizational structure.b. Describe the four different system
What major factors are driving the internationalization of business?a. List and describe the five major dimensions for developing an international information systems architecture.b. Describe the
What are the principal risk factors in information systems projects, and how can they be managed?a. Identify and describe each of the principal risk factors in information systems projects.b. Explain
How can firms assess the business value of information systems projects?a. List and describe the major costs and benefits of information systems.b. Distinguish between tangible and intangible
What methods can be used for selecting and evaluating information systems projects and aligning them with the firm?s business goals?a. Name and describe the groups responsible for the management of
What are the objectives of project management, and why is it so essential in developing information systems ?a. Describe information system problems resulting from poor project management.b. Define
What are new approaches for system building in the digital firm era?a. Define rapid application development (RAD), agile development, and DevOps and explain how they can speed up system building?b.
What are alternative methods for building information systems?a. Define the traditional systems lifecycle. Describe its advantages and disadvantages for systems building.b. Define information system
What are the core activities in the systems development process?a. Distinguish between systems analysis and systems design. Describe the activities for each.b. Define information requirements and
How does building new systems produce organizational change?a. Describe each of the four kinds of organizational change that can be promoted with information technology.b. Define business process
How do different decision-making constituencies in an organization use business intelligence , and what is the role of information systems in helping people working in a group make decisions more
How do business intelligence and business analytics support decision making?a. Define and describe business intelligence and business analytics.b. List and describe the elements of a business
How do information systems support the activities of managers and management decision making?a. Compare the descriptions of managerial behavior in the classical and behavioral models.b. Identify the
What are the different types of decisions, and how does the decision-making process work?a. List and describe the different levels of decision making and decision-making constituencies in
What are the business benefits of using intelligent techniques for knowledge management?a. Define an expert system, describe how it works, and explain its value to business.b. Define case-based
What are the major types of knowledge work systems , and how do they provide value for firms?a. Define knowledge work systems and describe the generic requirements of knowledge work systems.b.
What types of systems are used for enterprise-wide knowledge management, and how do they provide value for businesses?a. Define and describe the various types of enterprise-wide knowledge management
What is the role of knowledge management systems in business?a. Define knowledge management and explain its value to businesses.b. Describe the important dimensions of knowledge.c. Distinguish
How has e-commerce affected business-to-business transactions? List and describe important types of m-commerce services and applications.
How has e-commerce transformed marketing?a. Explain how Internet technology supports business-to-business electronic commerce.b. Define and describe Net marketplaces and explain how they differ from
What are the principal e-commerce business and revenue models?a. Name and describe the principal e-commerce business models.b. Name and describe the e-commerce revenue models.
What are the unique features of e-commerce, digital markets, and digital goods?a. List and describe the eight unique features of e-commerce.b. Define a digital market and digital goods and describe
What are the challenges that enterprise applications pose, and how are enterprise applications taking advantage of new technologies?a) List and describe the challenges posed by enterprise
How do customer relationship management systems help firms achieve customer intimacy?a) Define customer relationship management and explain why customer relationships are so important today.b)
How do supply chain management systems coordinate planning, production, and logistics with suppliers?a) Define a supply chain and identify each of its components.b) Explain how supply chain
How do enterprise systems help businesses achieve operational excellence?a. Define an enterprise system and explain how enterprise software works.b. Describe how enterprise systems provide value for
What are the most important tools and technologies for safeguarding information resources?a) Name and describe three authentication methods.b) Describe the roles of firewalls, intrusion detection
What are the components of an organizational framework for security and control?a) Define general controls and describe each type of general control.b) Define application controls and describe each
What is the business value of security and control?a. Explain how security and control provide value for businesses.b. Describe the relationship between security and control and recent U.S.
Why are information systems vulnerable to destruction, error, and abuse?a) List and describe the most common threats against contemporary information systems.b) Define malware and distinguish among a
What are the principal technologies and standards for wireless networking, communications, and Internet access?a) Define Bluetooth, Wi-Fi, WiMax, and 3G and 4G networks.b) Describe the capabilities
How do the Internet and Internet technology work, and how do they support communication and e-business?a) Define the Internet, describe how it works and explain how it provides business value.b)
What are the different types of networks?a. Define an analog and a digital signal.b. Distinguish between a LAN, MAN, and WAN.
What are the principal components of telecommunications networks and key networking technologies?a) Describe the features of a simple network and the network infrastructure for a large company.b)
Why are information policy, data administration, and data quality assurance essential for managing the firm?s data resources?a) Define big data and describe the technologies for managing and
What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?a) Define big data and describe the technologies for
What are the major capabilities of database management systems (DBMS), and why is a relational DBMS so powerful?a) Define a database and a database management system.b) Name and briefly describe the
What are the problems of managing data resources in a traditional file environment?a. List and describe each of the components in the data hierarchy.b. Define and explain the significance of
What are the challenges of managing IT infrastructure and management solutions?a. Name and describe the management challenges posed by IT infrastructure.b. Explain how using a competitive forces
What are the current trends in computer hardware platforms?a. Describe the evolving mobile platform, quantum computing, and cloud computing.b. Explain how businesses can benefit from virtualization,
What is IT infrastructure, and what are the stages and drivers of IT infrastructure evolution?a) Define IT infrastructure from both a technology and a services perspective.b) List each of the eras in
How have information systems affected laws for establishing accountability, liability, and the quality of everyday life?a) Explain why it is so difficult to hold software services liable for failure
Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?a) Define privacy and fair information
What specific principles for conduct can be used to guide ethical decisions?a. List and describe the five steps in an ethical analysis.b. Identify and describe six ethical principles.
What ethical, social, and political issues are raised by information systems?a) Explain how ethical, social, and political issues are connected and give some examples.b) List and describe the key
What are the challenges posed by strategic information systems, and how should they be addressed?a. List and describe the management challenges posed by strategic information systems.b Explain how to
How do Porter’s competitive forces model, the value chain model, synergies, core competencies, and network economics help companies develop competitive strategies using information systems?a)
What is the impact of information systems on organizations?a. Describe the major economic theories that help explain how information systems affect organizations.b. Describe the major behavioral
What is the role of the information systems function in a business?a. Describe how the information systems function supports a business.b. Compare the roles played by programmers, systems analysts,
Why are systems for collaboration and social business so important, and what technologies do they use?a. Define collaboration and social business and explain why they have become so important in
How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?a) Describe the characteristics of transaction
What academic disciplines are used to study information systems and how does each contribute to an understanding of information systems? a. List and describe each discipline that
What is an information system? How does it work? What are its management, organization, and technology components? Why are complementary assets essential for ensuring that information systems provide
What would happen if UPS's information systems were not available?
What influence does the global business environment have on Crocs and how does that affect its choice of systems?
How did Crocs? new systems improve operations and management decision-making?
How did Crocs? new systems and use of SAP Apparel and Footwear support its business strategy? How effective was the solution chosen by the company?
What management problems typical of global systems was Crocs experiencing? What management, organization, and technology factors were responsible for those problems?
What are the issues and technical alternatives to be considered when developing international information systems?Describe the main technical issues facing global systems.Identify some technologies
Describe the capabilities of the SAP ERP HCM and SuccessFactors systems that were helpful to Steelcase. How did these systems improve global operations and decision making?
Identify the problem described in this case. What management, organization and technology factors contributed to this problem? What role did globalization play?
Why are human resources and talent management so important at Steelcase?
Will non-Indian companies like Amazon.com and eBay flourish in India? Explain.
How do these factors hamper companies from doing business in India or setting up Indian e-commerce sites?
Describe the technical and organizational obstacles to e-commerce growth in India.
What risk mitigation strategies did Philadelphia use for its Philly311 project? How did they help?
Why was the Philly311 project so successful? What management, organization, and technology factors contributed to its success?
Assess the importance of the Philly311 project for the city of Philadelphia and its citizens.
Why do you think the implementation of Snohomish PUD's new human resource system was successful? Explain your answer.
Describe the composition of the project team. How important was this? Why?
Classify and describe the management, organization, and technology issues the project had to address in order to implement the new system successfully. How did the project team deal with these issues?
How important was the human resources project for Sonhomish PUD? Why?

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