Management Information Systems Managing The Digital Firm, 16th Global Edition Kenneth Laudon, Jane Laudon - Solutions

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You rent a car for $29.95. The first 150 miles are free, but each mile thereafter costs 15 cents. You plan to drive it 200 miles. What is the marginal cost of driving the car? (LO1-2)
List one recent choice you made and explain why you made the choice in terms of marginal benefits and marginal costs. (LO1-2)
Calculate, using the best estimates you can: (LO1-2)a. Your opportunity cost of attending college.b. Your opportunity cost of taking this course.c. Your opportunity cost of attending yesterday’s lecture in this course.
List two microeconomic and two macroeconomic problems. (LO1-1)
State whether the following are primarily microeconomic or macroeconomic policy issues: (LO1-1)a. Should U.S. interest rates be lowered to decrease the amount of unemployment?b. Will the fact that more and more doctors are selling their practices to managed care networks increase the efficiency of
Why does the textbook author focus on coordination rather than on scarcity when defining economics? (LO1-1)
Explain how an organization might use project portfolio management software.Discussion Questions
Explain what is meant by counter-implementation and why it might be adopted.
Explain how project management techniques can be used to get around bottlenecks.
Explain why projects related to mergers and acquisitions tend to have higher-thanaverage failure rates.
Explain what is meant by the term userdesigner communications gap and why it is often a major problem.
Explain the role of a systems analyst as a change agent.
Explain why introduction or alteration of an information system can have a dramatic effect on an organization.
Explain how portfolio analysis and scoring models can be used to select information systems projects.
Describe the purpose of an information systems plan and list the major categories in the plan.590 Part Four Building and Managing Systems
2. Did you ever work on a non-IT project? What were your responsibilities? Did you use project management software for your work?
4. What do you think were the four most important benefits of the solution Hilti adopted?
3. Why did Hilti want to standardize the project management process throughout its entire company?
2. Why did Hilti choose the Microsoft Project Online technology
1. What were the management, organization, and technology issues that Hilti needed to address when considering a new approach to project management?
13- 17 What steps did Hitachi take to make sure its new HR system was successful?
13- 15 List and describe the major information requirements for Hitachi’s new HR system.
13- 14 Analyze Hitachi Consulting’s problems with its legacy human resources system. What management, organization, and technology factors were responsible for these problems?What was the business impact of these problems?
13- 13 With three or four of your classmates, select a system described in this text that uses the web. Review the website for the system you select. Use what you have learned from the website and the description in this book to prepare a report describing some of the design specifications for the
13- 12 Visit the website of your choice and explore it thoroughly. Prepare a report analyzing the various functions provided by that website and its information requirements. Your report should answer these questions:What functions does the website perform? What data does it use? What are its
13- 10 Management at your agricultural chemicals corporation has been dissatisfied with production planning. Production plans are created using best guesses of demand for each product, which are based on how much of each product has been ordered in the past. If a customer places an unexpected order
13- 9 For an additional fee, a customer purchasing a Sears Roebuck appliance, such as a washing machine, can purchase a three-year service contract. The contract provides free repair service and parts for the specified appliance using an authorized Sears service provider. When a person with a Sears
13- 7 Some have said that the best way to reduce systems development costs is to use application software packages, SaaS, or userfriendly tools. Do you agree? Why or why not?
Explain the features of mobile application development and responsive web design.Discussion Questions
Define rapid application development(RAD), agile development, and DevOps and explain how they can speed up system building.
Describe the purpose of a formal post-implementation audit.
Explain the role of the programming phase of a system development process. Who provides this service?
Explain the role of a systems designer and their work related to systems analysis.
Explain why a systems analysis will often incorporate a feasibility study.
Define the term paradigm shift, and explain why it often fails.
Explain why rationalization of procedures is essential after automation in organizational change.
4. Which Microsoft Office tools have you used? What kinds of problems have you used these tools to solve?5. Have you any experience with agile software development?
2. How does user requirement definition for mobile applications differ from traditional systems analysis?
5. What are the four types of organizational change?Give an example of each type from this case.
4. Explain IoT technology and the possible problems that may arise in implementing it.
3. Do you think AI could have other uses in port operations?
2. Do you think the IBM WebSphere MQ technology adopted by DP World was a good solution? What advantages can you identify?
1. What is business process redesign? Why might BPR fail in an organization?
Where are the average purchases higher? The answer might tell managers where to focus marketing and sales resources, or pitch different messages to different regions.
12- 8 Dealerships for Subaru and other automobile manufacturers keep records of the mileage of cars they sell and service. Mileage data are used to remind customers of when they need to schedule service appointments, but they are used for other purposes as well. What kinds of decisions does this
12- 6 If businesses used DSS, GDSS, and ESS more widely, would managers and employees make better decisions? Why or why not?
Explain how a business would use data from the Internet of Things.
List three different production reports that might be generated by a sales department.
Distinguish between a production report and a parameterized report.
Explain how management information systems and transaction processing systems interact.
Explain how predictive analytics works and what it uses.
Describe the nature and value of a business analytics toolset.
Explain what is meant by the term management filter.
According to the classical model of management, what are the five roles of management?
List four structured decisions that a manager at the operational level in an organization is likely to have to make.
4. Why would software as a service be an appropriate solution for Fujitsu? Should Fujitsu have built its own CPQ system in-house?
3. Why was the FPX CPQ solution selected? Was it a good choice? Why or why not?
3. How did process mining change decision making at Siemens?
Define neural networks and deep learning neural networks, describing how they work and how they benefit organizations.
Define machine learning, explain how it works, and give some examples of the kinds of problems it can solve.
Define artificial intelligence (AI) and the major AI techniques.
Identify the type of workers that would value knowledge work systems.
How can an organization store the knowledge that they have created or acquired?
10- 8 The Internet may not make corporations obsolete, but the corporations will have to change their business models. Do you agree? Why or why not?
List the six likely stages of an e-commerce presence timeline.
How does geoadvertising work in practice?
Distinguish between geosocial, geoadvertising, and geoinformation services.
How can online businesses take advantage of interconnectedness?
Identify the two places where behavioral targeting takes place.
4. What are some of the risks of socializing with customers on social media?
3. What were the marketing impacts of the Coca-Cola and Nestlé campaigns?
4. What risk factors might limit Deliveroo’s growth in the future?
3. What’s the difference between an employee and a contractor?
Explain how supply chains costs can impact on an organization’s profitability.
Identify one of the most important and complex aspects of supply chain planning.
Identify the supply system likely to be used by a manufacturer with perfect information on future orders.
Distinguish between upstream and downstream portions of the supply chain.
List four likely parts of a retailer’s supply chain.
4. How does Cainiao Network solve the last-mile bottleneck?What is your evaluation of the solution?
What are technological innovations or applications employed?
3. What are the tactics Cainiao has adopted to deal with the information flow in daily logistics operations?
2. What are the logistical activities supported by Cainiao Network?
8- 7 Suppose your business had an e-commerce website where it sold goods and accepted credit card payments. Discuss the major security threats to this website and their potential impact. What can be done to minimize these threats?8- 5 Security isn’t simply a technology issue, it’s a business
8- 6 If you were developing a business continuity plan for your company, where would you start? What aspects of the business would the plan address?
Explain how employing software metrics can improve system quality and reliability.
Explain why small businesses in particular might opt to use managed security service providers.
Explain how a digital certificate works and why it might give a site visitor a greater sense of security.
Explain why an organization might choose to use a unified threat management system.
Explain how an intrusion detection system works.
Describe how two-factor identification can help to reduce fraud, hacking, and security breaches.
Describe the nature of a token in the context of authentication.
Define the term electronic evidence and explain its importance.
Explain how inadequate security and control may result in serious legal liability.
Explain how software defects affect system reliability and security.8- 2 What is the business value of security and control?
Describe the security and system reliability problems employees create.
4. Give two pieces of advice to a company or individual on increasing protection against a phishing attack.
3. Dashlane advises clients to send emails without attachments. Do you think that not adding attachments to emails will help protect companies against phishing stacks?
2. The CEO of your company received a fraudulent email and made a payment to digital criminals.He wonders now whether he should contact the police. What factors should he take into consideration before taking a decision?
1. Explain the difference between spear phishing and bulk phishing. Which of the two forms of phishing do you think is most difficult to spot by victims, and why?
7- 8 LionClaw is a Singapore-based clothing brand with a sustainability profile. Management now wants each garment to be accompanied by a tag with a link to a website where the customer can read more about the work environment in the clothing factory, where the fabric is coming from, and so on. Use

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Management Information Systems Managing The Digital Firm, 16th Global Edition Kenneth Laudon, Jane Laudon - Solutions

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