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PMP: Project Management Professional Study Guide 3rd Edition Kim Heldman - Solutions
You are a project manager for a manufacturing firm that produces Civil War–era replicas and memorabilia. You discover a design error during a test production run on your latest project.Which of the following is the most likely response to this problem?A. Reduce the technical requirements so that
Integrity in the project management field is accomplished through all of the following except which one?A. Training to learn how to manage relationships with others from different cultures B. Adhering to an ethical code C. Applying established project management processes D. Following the PMP Code
You are a project manager working on contract. You’ve performed earned value analysis and discovered that the project will be completed on time and under the original estimated amount.This means the profit to your company will decrease as will your personal bonus. Which of the following should
As a project manager, you’re responsible for maintaining and ensuring integrity for all of the following except which one?A. Personal integrity of others B. Project management process C. Personal integrity D. Product integrity
Contract documentation is an input to both the Close Project and Contract Closure processes.Contract documentation might include all of the following except for which one?A. Supporting documents B. Contract changes C. Financial documents D. Procurement audit documents
Your project was just completed, accepted, and closed. As is customary for your organization, you conduct a post-implementation audit. The purpose of this audit includes all of the following except for which one?A. Evaluating project goals and comparing them to the project’s product B. Reviewing
Your project was just completed. Due to some unfortunate circumstances, the project was delayed, causing cost overruns at the end of the project. This information might be useful on future projects in all of the following activities except for which one?A. Cost estimating B. Allocating resources C.
Your project was just completed. Due to some unfortunate circumstances, the project was delayed, causing cost overruns at the end of the project. Which of the following statements is true?A. You should document the circumstances as lessons learned.B. You should pay particular attention to archiving
You have collected the work performance information for your project to be included in the project archives. What is the purpose of the work performance information?A. The work performance information is used as part of the formal acceptance process to verify contract expenditures.B. The work
You are a project manager for Penguin Software. Your company creates custom software programs for hospitals and large dental offices. You have just completed a project and are gathering the documentation of the product of the project. This might include all of the following except
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization’s operating system on 236 servers. You performed this project under contract.You are in the Contract Closure process and have reviewed the contracting process to identify lessons
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization’s operating system on 236 servers. You performed this project under contract. You are in the Closing process and know that product verification is for what purpose?A. To verify the
You are a project manager for Dutch Harbor Consulting. Your latest project involved the upgrade of an organization’s operating system on 236 servers. You performed this project under contract. You are in the Contract Closure process and know that you should document which of the following?
Which of the following processes are performed in the Closing process group and in what order?A. Contract Closure, then Close Project B. Scope Verification, then Close Project C. Contract Closure, then Scope Verification D. Close Project, then Contract Closure
You are a project manager for Cinema Snicker Productions. Your company specializes in producing comedy films for the big screen. Your latest project has just been completed and accepted. You’ve been given your next project, which starts right away. Which of the following statements is true?A.
You are a project manager for Cinema Snicker Productions. Your company specializes in producing comedy films for the big screen. Your latest project has just been canceled due to budget cuts. Which of the following statements is true?A. This project ended due to starvation because the funding was
You are the project manager for a top secret software project for an agency of the United States government. Your mission—should you choose to accept it—is to complete the project using internal resources. The reason is that getting top secret clearances for contractors takes quite a bit of
You are the project manager for a top secret software project for an agency of the United States government.Your mission—should you choose to accept it—is to complete the project using internal resources. The reason is that finding contractors with top secret clearances takes quite a bit of
You are a project manager for Dakota Software Consulting Services. You’re working with a major retailer that offers its products through mail-order catalogs. It is interested in knowing customer characteristics, the amounts of first-time orders, and similar information. The stakeholders have
Your project has experienced some changes to the agreed-upon WBS elements. The changes were approved through the proper change control process. The WBS changes may in turn require which of the following?A. Scope changes B. Cost changes C. Schedule revisions D. Risk response changes
You are working on a project that was proceeding well until a manufacturing glitch occurred that requires corrective action. It turns out the glitch was an unintentional enhancement to the product, and the marketing people are absolutely crazy about its potential. The corrective action is canceled,
You are working on a project that was proceeding well until a manufacturing glitch occurred that requires corrective action. It turns out the glitch was an unintentional enhancement to the product, and the marketing people are absolutely crazy about its potential. The corrective action is canceled,
Your project progressed as planned up until yesterday. Suddenly, an unexpected risk event occurred. You quickly devised a response to deal with this negative risk event using which of the following outputs of Risk Monitoring and Control?A. Risk management plan updates B. Workarounds C. Corrective
You know that BAC = 500, PV = 325, ACC = 275, CPI = .9. and EV = 250 and that you are experiencing atypical variances. Variance at completion tells you which of the following?A. 25 B. –52 C. 52 D. –25
You expect the types of variances that have occurred on the project to date to continue. If BAC= 800, ETC = 275, PV = 300, ACC = 200, EV = 250, and CPIC = 1.25, what is the EAC?A. 640 B. 750 C. 600 D. 550
Variances that have occurred on the project to date are not expected to continue. What is the ETC?A. 75 B. 50 C. 125 D. 150
You do not expect the types of variances that have occurred on the project to date to continue.If BAC = 800, ETC = 275, PV = 300, ACC = 200, EV = 250, and CPIC = 1.25, what is the EAC?A. 640 B. 750 C. 600 D. 550
You are a contract project manager for a wholesale flower distribution company. Your project is to develop a website for the company that allows retailers to place their flower orders online.You will also provide a separate link for individual purchases that are ordered, packaged, and mailed to the
What do you know about this project?A. The EAC is a positive number, which means the project will finish under budget.B. You do not have enough information to calculate CPI.C. The CV is a negative number in this case, which means you’ve spent less than you planned to spend as of the measurement
You are a contract project manager for a wholesale flower distribution company. Your project is to develop a website for the company that allows retailers to place their flower orders online.You will also provide a separate link for individual purchases that are ordered, packaged, and mailed to the
This measurement is the value of the work that’s been completed to date compared to the budget.A. PV B. AC C. EV D. EAC
What are the performance measurements for the Schedule Control process?A. SV (EV – PV) and SPI (EV ÷ PV)B. SV (EV – AC) and SPI (EV ÷ AC)C. SV (EV – BAC) and SPI (EV ÷ ΒAC)D. SV (PV – EV) and SPI (PV ÷ EV)
All of the following are activities of the configuration management system except for which one?A. Variance analysis B. Identification C. Status accounting D. Verification and auditing
You are a project manager for Laurel’s Theater Productions. Your new project is coming in over budget and requires a cost change through the cost change control system. You know all of the following statements are true regarding Cost Control except for which one?A. Performance is monitored to
Which of the following statements is true regarding schedule variances?A. Schedule variances impact scope, which impacts the schedule.B. Schedule variances sometimes impact the schedule.C. Schedule variances always impact the schedule.D. Schedule variances never impact the schedule.
You are a project manager for Star Light Strings. Star Light manufactures strings of lights for outdoor display. Its products range from simple light strings to elaborate lights with animal designs, bug designs, memorabilia, and so on. Your newest project requires a change. One of the business unit
You are a project manager for Star Light Strings. Star Light manufactures strings of lights for outdoor display. Its products range from simple light strings to elaborate lights with animal designs, bug designs, memorabilia, and so on. Your newest project requires a change. You have documented the
You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. One of your users verbally requests changes to one of the screen displays.You explain to her that the change needs to go through the change control system, which is a subset of
You are a project manager for Bluebird Technologies. Bluebird writes custom billing applications for several industries. A schedule change has been requested. You know change is concerned with all of the following except which one?A. Managing change B. Verifying change C. Influencing causes of
You are performing actions such as reporting and comparing actual project results against the project management plan, analyzing performance data and determining if corrective or preventive action should be recommended, documenting all appropriate product information throughout the life of the
You are preparing project performance appraisals and have decided you’d like each team member to get feedback regarding their performance from several sources, including peers, superiors, and subordinates. Which of the following is true?A. This is called 360-degree feedback and is part of the
When working in a matrixed environment, all of the following are true regarding the Manage Project Team process except for which one?A. Communication methods and issue logs are used to create performance appraisals, provide feedback, and track issues.B. Managing project teams in a matrix
The tools and techniques of the Perform Quality Assurance process include all of the following except which one?A. Quality audits B. Process analysis C. Continuous process improvements D. Quality Control tools and techniques
You are a contract project manager for a wholesale flower distribution company. Your project involves developing a website for the company that allows retailers to place their flower orders online. You will also provide a separate link for individual purchases that are ordered, packaged, and mailed
The purpose of a quality audit includes all of the following except which one?A. To determine which project processes are inefficient or ineffective B. To examine the work of the project and formally accept the work results C. To improve processes and reduce the cost of quality D. To improve
You are a project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city.You subcontracted a portion of the project to another company. The subcontractor’s work involves digging the holes
You are a project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city.You subcontracted a portion of the project to another company. The subcontractor’s work involves digging the holes
All of the following are tools and techniques of the Contract Administration process except for which one?A. Contract change control system, buyer conducted performance review, inspections and audits B. Performance reporting, payment system, claims administration C. Records management system,
The tools and techniques of the Request Seller Responses process include all of the following except which one?A. Bidder conferences B. Information technology C. Advertising D. Develop qualified sellers list
During the opening rounds of contract negotiation, the other party uses a fait accompli tactic.Which of the following statements is true about fait accompli tactics?A. One party agrees to accept the offer of the other party but secretly knows they will bring the issue back up at a later time.B. One
Which of the following tools and techniques of the Select Sellers process is used to check proposed pricing?A. Screening systems B. Seller rating systems C. Independent estimates D. Proposal evaluation technique
You have been asked to submit a proposal for a project that has been put out for bid. Prior to submitting the proposal, your company must register so that its firm is on the qualified seller list.Which of the following statements is true?A. The qualified seller list provides information about the
You have been asked to submit a proposal for a project that has been put out for bid. First, you attend the bidder conference to ask questions of the buyers and to hear the questions some of the other bidders will ask. Which of the following statements is true?A. Bidder conferences are a tool and
You are a project manager for Dakota Software Consulting Services. You’re working with a major retailer that offers its products through mail-order catalogs. The company is interested in knowing customer characteristics, the amounts of first-time orders, and similar information. As a potential
You are holding end-of-phase meetings with your team members and key stakeholders to learn what has hindered and helped the project team’s performance of the work. All of the following are true regarding this situation except for which one?A. The information learned from these meetings concerns
You know that the next status meeting will require some discussion and a decision for a problem that has surfaced on the project. In order to make the most accurate decision, you know that the number of participants in the meeting should be limited to ___________________ .A. 1 to 5 B. 5 to 11 C. 7
You have accumulated project information throughout the project and need to distribute some important information you just received. Which of the following is not an information distribution methods?A. Electronic databases B. Videoconferencing C. Electronic mail D. Voicemail
Theory Y managers believe which of the following?A. People are motivated only by money, power, or position.B. People will perform their best if they’re given proper motivation and expectations.C. People are motivated to achieve a high level of competency.D. People are motivated by expectation of
You are a fabulous project manager, and your team thinks highly of you. You are well respected by the stakeholders, management team, and project team. When you make decisions, others follow your lead as a result of which of the following?A. Referent power B. Expert power C. Legitimate power D.
Which conflict resolution technique do project managers use most often?A. Smoothing B. Norming C. Confronting D. Forcing
Your team is split between two buildings on either side of town. As a result, the team isn’t very cohesive because the members don’t know each other very well. The team is still in the storming stage because of the separation issues. Which of the following should you consider?A. Corrective
You’ve promised your team two days of paid time off plus a week’s training in the latest technology of their choice if they complete their project ahead of schedule. This is an example of which of the following?A. Achievement Theory B. Expectancy Theory C. Maslow’s Theory D. Contingency Theory
Receivers in the communication model filter their information through all of the following except ___________________ .A. Culture B. Knowledge of subject C. Conflict D. Language
You are the project manager for a cable service provider. Your project team is researching a new service offering. They have been working together for quite some time and are in the performing stage of Develop Project Team. This stage of Develop Project Team is similar to which of the following?A.
You are the project manager for a cable service provider. Your project team is researching a new service offering. They have been working together for quite some time and are in the performing stage of team development. A new member has been introduced to the team. Which of the following statements
You are the project manager for a cable service provider. Your team members are amiable with each other and are careful to make project decisions jointly. Which of the following statements is true?A. They are in the smoothing stage of Develop Project Team.B. They are in the norming stage of Develop
Your project team consists of 12 people in the same building you’re located in, 4 people from the West Coast office, 2 people from the Kansas City office, and 6 people from the London office. Your office works different hours than all the other offices. Additionally, not all of the resources in
You are in the process of making project staff assignments. You’ve got several candidates for a position on the project team that requires specific qualifications. All the candidates seem to meet the qualifications. You also consider personal interests, characteristics, and availability of these
You are reporting on project elements such as schedule status, deliverables completion, lessons learned, and resource utilization. Which of the following outputs of the Direct and Manage Project Execution does this describe?A. Corrective action B. Deliverable C. Preventive action D. Work
Your team members have just completed training on specialized equipment. This is one of the work results you’ve gathered and recorded. Which of the following outputs of the Direct and Manage Project Execution process does this describe?A. Corrective action B. Deliverable C. Preventive action D.
Which of the following processes serve as inputs to each other?A. Executing, and Monitoring and Controlling B. Executing and Closing C. Planning, and Monitoring and Controlling D. Executing and Initiation
You are a project manager for a growing dairy farm. It offers its organic dairy products regionally and is expanding its operations to the West Coast. It’s in the process of purchasing and leasing dairy farms to get operations under way. The subproject manager in charge of network operations has
You are a project manager for a growing dairy farm. It offers its organic dairy products regionally and is expanding its operations to the West Coast. It is in the process of purchasing and leasing dairy farms to get operations under way. You are in charge of the network operations part of this
You are a project manager for an international marketing firm. You are ready to assign resources to your new project using a work authorization system. Which of the following statements is not true?A. Work authorization systems clarify and initiate the work for each work package.B. Work
Obtaining formal project plan approval and sign-off is important for all of the following reasons except which one?A. Stakeholders are able to recommend a project Planning methodology to follow throughout the remaining process groups.B. Stakeholders are aware of the project details, which makes
What is one of the problems with project management software?A. The project manager manages the software instead of the project.B. Project duration calculations are sometimes approximate.C. You cannot override the project management software decisions regarding schedules.D. It’s expensive and
You are the project manager for Rivera Gourmet Adventure Vacations. Rivera combines the wonderful tastes of great gourmet food with outdoor adventure activities. Your project involves installing a new human resources software system. Jason, the database analyst working on this project, is
You are the project manager working on a research project for a new drug treatment. Your preliminary project schedule runs past the due date for a federal grant application. The manager of the R&D department has agreed to release two resources to work on your project in order to meet the federal
If your expected value is 110 and the standard deviation is 12, which of the following is true?A. There is approximately a 99 percent chance of completing this activity in 86 to 134 days.B. There is approximately a 68 percent chance of completing this activity in 98 to 122 days.C. There is
If you know expected value is 500 and the standard deviation is 12, you can say with approximately a 95 percent confidence rating which of the following?A. The activity will take from 488 to 512 days.B. The activity will take from 464 to 536 days.C. The activity will take from 494 to 506 days.D.
You are a project manager for Move It Now trucking company. Your company specializes in moving household goods across the city or across the country. Your project involves upgrading the nationwide computer network for the company. Your lead engineer has given you the following estimates for a
You are a project manager for Move It Now trucking company. Your company specializes in moving household goods across the city or across the country. Your project involves upgrading the nationwide computer network for the company. Your lead engineer has given you the following estimates for a
Which of the following statements is true regarding the critical path?A. It should never be compressed.B. It allows for looping and branching.C. The critical path technique is the same as PERT.D. It’s the duration of all tasks with zero float.
Use the following graphic to answer this question. If the duration of activity B was changed to 10 days and the duration of activity G was changed to 9 days, which path is the critical path?A. A-B-C-E-H B. A-D-E-H C. A-F-G-H D. A-F-G-E-H m C A 10 D' 2 E FL G H
You are a project manager for Picture Shades, Inc. It manufactures window shades that have replicas of Renaissance-era paintings on the inside for hotel chains. Picture Shades is taking its product to the home market, and you’re managing the new project. It will offer its products at retail
You are a project manager for Picture Shades, Inc. It manufactures window shades that have replicas of Renaissance-era paintings on the inside for hotel chains. Picture Shades is taking its product to the home market, and you’re managing the new project. It will offer its products at retail
The project schedule is used to determine all of the following except which one?A. Cost estimates B. Activity start dates C. Float times D. Activity end dates
Your project sponsor has requested a cost estimate for the project. She would like the cost estimate to be as accurate as possible because this might be her one and only chance to secure the budget for this project due to recent cuts in special projects. You decide to use _______________.A.
You have been hired as a contract project manger for Grapevine Vineyards. Grapevine wants you to design an Internet wine club for their customers. One of the activities for this project is the installation and testing of several new servers. You know from past experience it takes about 16 hours per
Your project’s primary constraint is quality. In order to make certain the project team members don’t feel too pressed for time and to avoid schedule risk, you decide to use which of the following activity estimating tools?A. Expert judgment B. Quantitatively based durations C. Reserve analysis
Your project sponsor has requested a cost estimate for the project you’re working on. This project is similar in scope to a project you worked on last year. She would like to get the cost estimates as soon as possible. Accuracy is not her primary concern right now. She needs a ballpark figure by
You are the project manager for Changing Tides video games. You have gathered the inputs for the Activity Duration Estimating process. Which of the following tools and techniques will you employ to produce the outputs for this process?A. Activity list, expert judgment, alternatives analysis,
This process uses tools like decomposition and rolling wave planning to produce the activity list and other outputs. Due to the purpose of this process, which of the following is considered its primary input?A. WBS B. Project management plan C. PMIS (as part of enterprise environmental factors)D.
You are the project manager for BB Tops, a nationwide toy store chain. Your new project involves a creating a prototype display at several stores across the country. You are hiring a contractor for portions of the project. The contact stipulates that you’ll pay all allowable costs and an 8
This process can directly influence the project schedule.A. Human Resource Planning B. Plan Purchases and Acquisitions C. Activity Sequencing D. Plan Contracting
You are the project manager for BB Tops, a nationwide toy store chain. Your new project involves a creating a prototype display at several stores across the country. You are using a RACI chart to display individuals and activities. What does RACI stand for?A. Responsible, accountable, consult,
You have been hired as a contract project manager for Grapevine Vineyards. Grapevine wants you to design an Internet wine club for its customers. Customers must register before being allowed to order wine over the Internet so that legal age can be established. You know that the module to verify
Which logical relationship does the PDM use most often?A. Start-to-finish B. Start-to-start C. Finish-to-finish D. Finish-to-start
You have been hired as a contract project manager for Grapevine Vineyards. Grapevine wants you to design an Internet wine club for its customers. Customers must register before being allowed to order wine over the Internet so that legal age can be established. You know that the module to verify
You are working on a project that requires resources with expertise in the areas of hospitality management and entertainment. You are preparing your project schedule network diagram and know that you will use only finish-to-start dependencies. Which of the following diagramming methods does this
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