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PMP Project Management Professional Study Guide 2nd Edition 2nd Edition Kim Heldman - Solutions
In which type of contract arrangement is the customer at the most risk of absorbing excessive cost overruns?a. Cost plus percentage of costb. Firm-Fixed Pricec. Time and Materialsd. Fixed-Price-Incentive-Fee
In which type of contract arrangement is the contractor at the most risk of absorbing all cost overruns?a. Cost plus percentage of costb. Firm-Fixed Pricec. Time and Materialsd. Cost-Plus-Incentive-Fee
In which type of contract arrangement is the contractor most likely to want to control costs?a. Cost plus percentage of costb. Firm-Fixed Pricec. Time and Materialsd. Fixed-Price-Incentive-Fee
In which type of contract arrangement is the contractor least likely to want to control costs?a. Cost plus percentage of costb. Firm-Fixed Pricec. Time and Materialsd. Purchase order
The “Order of Precedence” is:a. The document that specifies the order (priority) in which project documents will be used when it becomes necessary to resolve inconsistencies between project documentsb. The order in which project tasks should be completedc. The relationship that project tasks
A written or pictorial document that describes, defines, or specifies the services or items to be procured is:a. A specification documentb. A Gantt chartc. A blueprintd. A risk management plan
The contractual Statement of Work document is:a. A nonbinding legal document used to identify the responsibilities of the contractorb. A definition of the contracted work for government contracts onlyc. A narrative description of the work/deliverables to be accomplished and/or the resource skills
Earned value measurement would be an example of:a. Risk communication planningb. Risk assessmentc. Risk responsed. Risk monitoring and control
Which risk response strategy would the project manager do first that reduces the probability or impact of the event without altering the project’s objectives?a. Avoidanceb. Acceptancec. Mitigationd. Transfer
The project manager realizes that there is a high probability that risks will occur on the project, and some technique is necessary. A technique that depicts interactions among decisions and associated events is needed. The project manager would most likely look at which of the following first?a.
The project manager needs a tool for assessing or quantifying a risk. The project manager would accept all of the following except:a. Decision Tree analysisb. Objective settingc. Simulationd. Interviewing
In evaluating whether or not a risk is about to occur, the project manager would most likely look at which of the following first?a. Budgetsb. Triggersc. Schedulesd. Project plan
One technique for risk evaluation uses a questionnaire, a series of rounds, reports submitted in confidence and then circulated with the source unidentified. If the project manager uses this technique, he/she is using:a. The Delphi Techniqueb. The Work Groupc. Unsolicited team responsesd. A risk
The project is managing a project that has a very large profit potential for the company.However, there exists the possibility that part of work can be outsourced in which case proprietary knowledge will have to be provided to the contractor. If the project manager is unwilling to release
If there is a 40 percent chance of making $100,000 and a 60 percent chance of losing$150,000, then the expected monetary outcome is:a. $50,000b. –$50,000c. $90,000d. –$90,000
When setting up a system to identify or classify risks, the project manager would most likely classify the risks according to:a. The probability of occurrenceb. The magnitude of the impact, favorable or unfavorablec. The source of the riskd. The customer’s risk identification system
The two major components of a risk are:a. Time and costb. Uncertainty and impactc. Quality and timed. Cost and decision-making circumstances
The number of two way communications channels within the team has increased by:a. 10b. 30c. 9d. 54
Your team currently includes 9 members. You increase the team size to
When a project or phase has been completed the project team should document results and formalize acceptance through the process of:a. Change controlb. Earned value analysisc. Administrative closured. Performance reporting
The cost performance index or CPI is used to indicate:a. The sum of individual earned value budgetsb. Cost efficiencyc. The variance between EV and PVd. The variance between actual cost and budgeted cost
A commonly used method for determining and then reporting project performance that integrates scope, time, and cost for assessment of results is:a. Trend analysisb. Variance analysisc. Earned value analysisd. Project presentations and review
During project implementation, the project manager is required to submit several reports that will communicate information about the project. A description of the current condition of the projectt in relationship to schedule and other metrics is found in the:a. Status reportb. Progress reportc.
A collection and filing structure that details what methods will be used to gather and store various types of project information is the:a. Project management information systemb. Communications management planc. Scope statementd. Project assumption set
A factor in the determination of communications technology needs is:a. Stakeholder analysisb. The communications planc. The immediacy of the need for informationd. Communications skills of the project team and project manager
Project resources should be expended only on communicating information that:a. Contributes to the success of the project or where a lack of communication can lead to failureb. Comes from external sources such as government or regulatory agenciesc. Has been generated internally by the
On most projects, the majority of communications planning is donea. During executionb. At the earliest stages of the projectc. Just prior to closeoutd. Evenly throughout each project phase
As a project manager you must identify the needs of the stakeholders involved in the project. These needs are identified in which of the following processes?a. Performance reviewsb. Trend analysisc. Performance measurementd. Communications requirements
To do communications planning, the process requires which of the following inputs?a. Work results, project plan, project recordsb. Communications requirements, communications technology, constraints, assumptionsc. Performance reviews, trend analysisd. Project reports, product documentation,
The sender–receiver model is designed to help project managers and team members improve their communications skills by emphasizing:a. The need for the project manager to engage in downward communicationb. The importance of horizontal communications during project executionc. Potential
As a project begins to wind down, the project manager should:a. Release all nonessential personnel so that they can be assigned to other projectsb. Wait until the project is officially completed before releasing anyonec. Wait until the line manager officially requests that the people be releasedd.
You priced out a project work package at 1,000 hours assuming a Grade 7 employee would be assigned. The line manager assigns a Grade 9 employee. This will result in a significant cost overrun. The project manager should:a. Reschedule the start date of the project based upon the availability of a
In staffing negotiations with the line manager, you identify a work package that requires a skill set of a Grade 7 worker. The line manager informs you that he will assign a Grade 6 and a Grade 8 worker. You should:a. Refuse to accept the Grade 6 because you are not responsible for trainingb. Ask
Most people believe that the best way to train someone in project management is through:a. On-the-job trainingb. University seminarsc. Graduate degrees in project managementd. Professional seminars and meetings
A project manager is far more likely to succeed if it is obvious to everyone that:a. The project manager has a command of technologyb. The project manager is at a higher pay grade that everyone else on the teamc. The project manager is over 45 years of aged. Executive management has officially
During project staffing, the primary role of line management is:a. Approving the selection of the project managerb. Approving the selection of the assistant project managersc. Assigning functional resources based upon who is availabled. Assigning functional resources based upon availability and the
A project manager that allows the team to make virtually all of the decisions without any involvement by the project manager would be using a ________ leadership style.a. Passiveb. Participative/Democraticc. Autocraticd. Laissez-faire
A project manager that dictates all decisions and does not allow for any participation by the workers would be using a _________ leadership style.a. Passiveb. Participative/Democraticc. Autocraticd. Laissez-faire
A project manager that allows workers to be actively involved with the project manager in making decisions would be using a ___________ leadership style.a. Passiveb. Participative/Democraticc. Autocraticd. Laissez-faire
A project manager provides a verbal set of instructions to two team members on how to perform a specific test. Without agreeing or disagreeing with the project manager, the two employees leave the project manager’s office. Later, the project manager discovers that the tests were not conducted
Five people are in attendance in a meeting and are communicating with one another.How many two-way channels of communication are present?a. 4b. 5c. 10d. 20
You have been placed in charge of a new project team and are fortunate to have been assigned the same people that worked for you on your last two projects. Both previous projects were very successful and the team performed as a high-performance team.The leadership style you would most likely use on
You have been placed in charge of a project team. The majority of the team members have less than two years of experience working on project teams and most of the people have never worked with you previously. The leadership style you would most likely select would be:a. Tellingb. Sellingc.
Most project managers are motivated by which level of Maslow’s Hierarchy of Human Needs?a. Safetyb. Socializationc. Self-esteemd. Self-actualization
A project manager with a history of success in meeting deliverables and in working with the team members would most likely possess a great deal of:a. Reward powerb. Legitimate powerc. Expert powerd. Referent power
If a project manager possesses penalty (or coercive) power, he most likely also possesses:a. Reward powerb. Legitimate powerc. Expert powerd. Referent power
Which form of power do project managers that have a command of technology and are leading R&D projects most frequently use?a. Reward powerb. Legitimate powerc. Expert powerd. Referent power
Which of the following is not one of the sources of authority for a project manager?a. Project charterb. Job description for a project managerc. Delegation from senior managementd. Delegation from subordinates
In which type of matrix structure would a project manager most likely have a command of technology?a. Strong matrixb. Balanced matrixc. Weak matrixd. Cross-cultural matrix
In which organizational form is the worker in the greatest jeopardy of losing his/her job if the project gets cancelled?a. Classical/traditionalb. Projectizedc. Strong matrixd. Weak matrix
In which organizational form do project managers have the greatest likelihood of possessing reward power and have a wage and salary administration function? (The project and line manager are the same person.)a. Classical/traditionalb. Projectizedc. Strong matrixd. Weak matrix
In which organizational form is the project manager least likely to share resources with other projects?a. Classical/traditionalb. Projectizedc. Strong matrixd. Weak matrix
In which organizational form does the project manager often have the least amount of authority?a. Classical/traditionalb. Projectizedc. Strong matrixd. Weak matrix
In which organization form would the project manager possess the greatest amount of authority?a. Classical/traditionalb. Projectizedc. Strong matrixd. Weak matrix
In which organizational form is it most difficult to integrate project activities?a. Classical/traditionalb. Projectizedc. Strong matrixd. Weak matrix
If the values generated from a process are normally distributed around the mean value, what percentage of the data points generated by the process will not fall within +/–three standard deviations of the mean?a. 99.7%b. 95.4%c. 68.3%d. 0.3%
Which of the following is not indicative of today’s views of the quality management process applied to a given project?a. Defects should be highlighted and brought to the surfaceb. The ultimate responsibility for quality lies primarily with senior management or sponsor, but everyone should be
The upper and lower control limits are typically set:a. One standard deviation from the mean in each directionb. 3 σ (three sigma) from the mean in each directionc. Outside the upper and lower specification limitsd. To detect and flag when a process may be out of control
When a process is set up optimally, the upper and lower specification limits typically are:a. Set equal to the upper and lower control limitsb. Set outside the upper and lower control limitsc. Set inside the upper and lower control limitsd. Set an equal distance from the mean value
Which of the following methods is best suited to identifying the “vital few”?a. Pareto analysisb. Cause-and-effect analysisc. Trend analysisd. Process control charts
Which of the following is/are typical tool(s) of statistical process control?a. Pareto analysisb. Cause-and-effect analysisc. Process control chartsd. All of the above
Quality audits:a. Are unnecessary if you do it right the first timeb. Must be performed daily for each processc. Are expensive and therefore not worth doingd. Are necessary for validation that the quality policy is being followed and adhered to
What is the order of the four steps in Deming’s Cycle for Continuous Improvement?a. Plan, do, check, and actb. Do, plan, act, and checkc. Check, do, act, and pland. Act, check, do, and plan
Quality assurance includes:a. Identifying objectives and standardsb. Conducting quality auditsc. Planning for continuous collection of datad. All of the above
A well-written policy statement on quality will:a. Be a statement of how, not what or whyb. Promote consistency throughout the organization and across projectsc. Provide an explanation of how customers view quality in their own organizationsd. Provide provisions for changing the policy only on a
The Taguchi Method philosophies concentrate on improving quality during the:a. Conceptual Phaseb. Design Phasec. Implementation Phased. Closure Phase
Inspection:a. Is an appropriate way to ensure qualityb. Is expensive and time-consumingc. Reduces rework and overall costsd. Is always effective in stopping defective products from reaching the customer
According to Deming, what percentage of the costs of quality is generally attributable to management?a. 100%b. 85%c. 55%d. 15%
Which of the following is not one of Crosby’s Four Absolutes of Quality?a. Quality means conformance to requirementsb. Quality comes from preventionc. Quality is measured by the cost of conformanced. Quality means that the performance standard is “zero defects”
What are the components of Juran’s Trilogy?a. Quality Improvement, Quality Planning, and Quality Controlb. Quality Improvement, Zero Defects, and Quality Controlc. Quality Improvement, Quality Planning, and PERT Chartingd. Quality Improvement, Quality Inspections, and Quality Control
Which of the following quality gurus believe “zero defects” is achievable?a. Demingb. Juranc. Crosbyd. All of the above
A company dedicated to quality usually provides training for:a. Senior management and project managersb. Hourly workersc. Salaried workersd. All employees
Which of the following is true of modern quality management?a. Quality is defined by the customerb. Quality has become a competitive weaponc. Quality is now an integral part of strategic planningd. All are true
Which of the following are tools of quality control?a. Sampling tablesb. Process chartsc. Statistical and mathematical techniquesd. All of the above
In today’s view of quality, who defines quality?a. Contractor’s senior managementb. Project managementc. Workersd. Customers
Which of the following is not part of the generally accepted view of quality today?a. Defects should be highlighted and brought to the surfaceb. We can inspect in qualityc. Improved quality saves money and increases businessd. Quality is customer-focused
The cost or financial baseline of a project is composed of:a. Distributed budget onlyb. Distributed and undistributed budgets onlyc. Distributed budget, undistributed budget, and the management reserve onlyd. Distributed budget, undistributed budget, management reserve, and profit only
A project was originally scheduled for 20 months. If CPI is 1.25, then the new schedule date is:a. 16 monthsb. 20 monthsc. 25 monthsd. Cannot be determined
If a project manager is looking for revenue for a value-added scope change, the project manager’s first choice would be:a. Management reserveb. Customer-funded scope changec. Undistributed budgetd. Retained profits
In March, CV = –$20,000 and in April, CV = –$30,000. In order to determine whether or not the situation has really deteriorated because of a larger unfavorable cost variance, we would need to calculate:a. CV in percentb. SV in dollarsc. SV in percentd. All of the above
When a project is completed, which of the following must be true?a. BAC = ACWPb. ACWP = BCWPc. SV = 0d. BAC = ETC
There are several purposes for the 50%–50% rule, but the primary purpose of the 50%–50% rule is to calculate:a. BCWSb. BCWPc. ACWPd. BAC
If BAC = $24,000, BCWP = $12,000, ACWP = $10,000, and CPI = 1.2, then the cost that remains to finish the project is:a. $10,000b. $12,000c. $14,000d. Cannot be determined
EAC, ETC, SPI, and CPI most often appear in which type of report?a. Performanceb. Statusc. Forecastd. Exception
Unknown problems such as escalation factors are often budgeted for using the:a. Project manager’s charge numberb. Project sponsor’s charge numberc. Management reserved. Configuration management cost account
The document that describes a work package, identifies the cost centers allowed to charge against this work package, and establishes the charge number for this work package is the:a. Code of accountsb. Work breakdown structurec. Work authorization formd. None of the above
If CPI = 1.1 and SPI = 0.95, then the trend for the project is:a. Running over budget but ahead of scheduleb. Running over budget but behind schedulec. Running under budget but ahead of scheduled. Running under budget but behind schedule
If BAC for a work package is $10,000 and BCWP = $4,000, then the work package is ______ percent complete.a. 40b. 80c. 100d. 120
If BAC = $12,000 and CPI = 0.8, then the variance at completion is:a. –$2,000b. +$2,000c. –$3,000d. +$3,000
If BAC = $12,000 and CPI = 1.2, then the variance at completion is:a. –$2,000b. +$2,000c. –$3,000d. +$3,000
If BAC = $20,000 and the project is 40% complete, then the earned value is:a. $5,000b. $8,000c. $20,000d. Cannot be determined
If BCWS = 1,000, BCWP = 1,200, and ACWP = 1,300, the project is:a. Ahead of schedule and under budgetb. Ahead of schedule and over budgetc. Behind schedule and over budgetd. Behind schedule and under budget
In earned value measurement, earned value is represented by:a. BCWSb. BCWPc. ACWPd. None of the above
The most common “constraint” or relationship in a precedence network is:a. Start-to-startb. Start-to-finishc. Finish-to-startd. Finish-to-finish
Optimistic, pessimistic, and most likely activity times are associated with:a. PERTb. GERTc. PDMd. ADM
Activities with no time duration are called _________ activities.a. Reserveb. Dummyc. Zero slackd. Supervision
Reducing the peaks and valleys in manpower assignments in order to obtain a relatively smooth manpower curve is called:a. Manpower allocationb. Resource levelingc. Resource allocationd. Resource commitment planning
Which of the following steps would a project do first in the development of a network diagram?a. Listing of the activitiesb. Determination of dependenciesc. Calculation of effortd. Calculation of durations
The major disadvantage of using bar charts to manage a project is that bar charts:a. Do not show dependencies between activitiesb. Are ineffective for projects under one year in lengthc. Are ineffective for projects under $1 million in sized. Do not identify start and end dates of a schedule
A network-based schedule has four paths, namely 7, 8, 9, and 10 weeks. If the 10-week path is compressed to 8 weeks, then:a. We now have two critical pathsb. The 9-week path is now the critical pathc. Only the 7-week path has slackd. Not enough information is provided to make a determination
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