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Project Management Workbook And PMP CAPM Exam Study Guide 11th Edition Harold R. Kerzner , Frank P. Saladis - Solutions
Why is it important to identify and document best practices? Why is continuous improvement a major factor in achieving project management maturity?_______________________________________________________________________________
What is the major difference between the CPM (Critical Path Method) and Critical Chain Method?_______________________________________________________________________________ _______________________________________________________________________________
What does the acronym DMAIC refer to?_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________
How does Agile Project Management differ from what is known as “traditional” project management?
The five levels of the Project Management Maturity Model are:__________________________________________________________________________________ __________________________________________________________________________________
Each of the pioneers in the left column was also known for some other contribution to the quality effort. Match the pioneer with the contribution.A. Deming _____a. Cost of Quality B. Juran _____b. The 85%–15% Rule C. Crosby _____c. Quality Is Free
Each of the pioneers in the left column had an approach they followed to improve quality. Match the approach to the pioneer.A. Deming _____a. The Trilogy B. Juran _____b. The Four Absolutes C. Crosby _____c. Plan-Do-Check-Act Cycle
In the left column are the names of three of the pioneers in project quality management. In the right column are their definitions of quality. Match up the two columns.A. Deming _____a. Conformance to requirements B. Juran _____b. Fitness for use C. Crosby _____c. Continuous improvement
If the Upper and Lower Control Limits are set at X ± 3σ, then 99.73% of the products are expected to fall within these limits. True_____ False _____
Cause and Effect Charts are commonly used to identify the source of both quality problems and risks. True_____ False _____
Pareto Charts are used to identify quality problems. True_____ False_____
Quality circles are executive-level Quality Control teams. True_____ False _____
Histograms are Quality Control tools. True_____ False_____
Six Sigma applies to manufacturing only. True_____ False _____
The alternative to Three Sigma is Six Sigma. True_____ False_____
Correction to quality problems should be documented. True_____ False_____
Quality is defined by the customer. True_____ False_____
Training to support total quality management begins with the executive levels of management. True_____ False_____
Quality is inspection. True_____ False_____
Backcharging is when the buyer re-opens a closed-out contract and pays the seller to perform additional work. True _____ False _____
An order of precedence clause in a contract states which deliverables in the contract must be completed first. True _____ False _____
A letter contract or letter of intent allows the seller to begin work prior to the signing of the final contract and spend a specified amount of the final contract price. True _____ False _____
The point of total assumption is the point where the buyer pays all additional costs over the target price. True _____ False _____
Each contract type is a sharing of risk between the buyer and seller. True _____ False _____
Term contracts can be completed without any deliverables being produced.True _____ False _____
Contracts are enforceable in a court of law even if the contract was not for a legal purpose. True _____ False _____
Verbal contracts, based upon mutual agreement, are enforceable in a court of law.True _____ False _____
Part of contract negotiations is to prepare a complete price/cost analysis. True _____ False _____
Project procurement strategies (as opposed to corporate procurement strategies)most frequently allow for sole source procurement. True _____ False _____
Your company had decided to manufacture all of the goods in-house. However, you have just won a large contract which may necessitate that the remaining portion of the production be outsourced so that manufacturing capability will exist for the new project. The most likely option selected would be
Your company maintains a list of preferred suppliers all of whom could individually satisfy your production requirements. However, one supplier has continuously tried to keep costs down for the benefit of both you and the supplier. The most likely option would be option _____.
You have performed a make-buy analysis and discovered that it is more economical for you to manufacture the product yourself. The most likely option would be option _____.
The demand for your product has exceeded expectations and you have decided to outsource all of the work. To minimize your dependency (i.e., risk) with using one contractor who might eventually “hold you hostage,” you would most likely select option _____.
You have the capability to produce a product. If the marketplace likes your product and demand increases sharply, the demand will most likely exceed your manufacturing capability. To minimize future risks, you decide to select one supplier as a backup and give them a small portion of the production
Using the weighted average formula, what is the probability that the project will be completed between 14.33 weeks and 33.01 weeks?
Consider the following project information provided by a functional manager:Optimistic time for completion of the project is 12 weeks. Pessimistic time is 40 weeks. Most likely time is 25 weeks.
You are the project manager for the development of a new product. The following information has been provided to you by your analysts. There is an 80% chance of finishing on time and a 40% chance of finishing over budget. What is the probability that the project will finish on time and within
What is the sum of all probabilities that can occur in a given set of circumstances?
What is the probability of rolling a one with one die (half a pair of dice?)
Consider the following situation. Your team has assessed the probability of experiencing software errors in the development process as medium and assigned a numerical value of the probability as .8. The team has also determined that the impact of these errors will also be high and have assigned a
Triggers are early warning signs that a potential risk might be materializing.True _____ False _____
“Traffic light” or “Dashboard” identification of risks is a quantitative risk assessment method.True _____ False ____
The major difference between each type of contract is the sharing of risk between the buyer and the seller. True _____ False _____
Risk and knowledge are inversely related. True _____ False _____
Planning is based upon history whereas risk management focuses on the future.True _____ False _____
Expected value calculations are examples of quantitative risk assessment.True _____ False _____
The Delphi Technique is a risk mitigation strategy whereby a group of subject matter experts work closely together in a two-day meeting to identify and solve risk problems. True _____ False _____
A PI (probability-impact) Matrix can be used for either quantitative or qualitative assessment of risks. True _____ False _____
A risk management plan should provide some guidance on how to respond or contain the risk event, if possible. True _____ False _____
Risk management is designed to focus only on the potential negative situations and project threats that have been identified by the project team.True _____ False _____
The best way to classify risks is according to their probability of occurrence.True _____ False _____
All risk response mechanisms transfer all or part of the risk to a potential contractor.True_____ False _____
Risk management is designed to provide an early warning system that will be useful throughout the project life cycle. True _____ False _____
Risk management is expensive and should be done on only large projects or those of strategic importance. True _____ False _____
One of the purposes of risk management is to create an understanding of the potential risks and their effects. True _____ False _____
The scope statement is the document that provides a common understanding of the scope among all project stakeholders True ______ False _____
The product scope is the work that must be accomplished to deliver the service or result with all specified features and functions.True _______ False ______
The WBS provides the project manager and team with the ability to develop more reliable cost and schedule estimates.True ________ False ________
A WBS displays all project tasks in a logical sequence._____ True _____ False
Projects are usually prioritized by executives and the connection of the project to the organization’s strategic plan._____ True _____ False
The benefits associated with a project may be either tangible or intangible._____ True _____ False
Executive Knowledge: True or Falsea) Executives should be involved in all phases of project planning and implementation.True ______ False ______b) The project sponsor provides assistance “as needed” during the execution of the project.True ______ False ______c) Expectations should be mutually
Why do some people argue that the project management structure is just an organizational form overlaid on top of the existing organizational structure?
Organizational structures will vary depending on the needs of the organization. It may be necessary to establish and manage a project in a manner that is different from how the organization is structured. What factors should be considered when determining the appropriate structure for managing a
What are the major disadvantages of the Matrix type organizational structure?
What are the major disadvantages of using a pure project or projectized organizational structure of the existing organizational culture?
What effective methods can be used to improve the coordination of work flow between functional units without changing the organizational structure?
Complete the following table by describing the influences and relationships between the project characteristics and the organizational structure: Refer to the PMBOK®Guide—Fifth Edition Organizational Structure
Why is organizational culture considered to be an “enterprise environmental factor?”__________________________________________________________________________________ __________________________________________________________________________________
Define the term “stakeholder” and provide examples of stakeholders that are typically associated with projects.__________________________________________________________________________________ __________________________________________________________________________________
Matrix Organizational Structure. Consider the Matrix organizational structure.Describe the primary advantages and potential disadvantages if this type of structure is selected by an organization.
PM Quick Check: Functional, Matrix, and Projectized (or Pure Project)Organizational Structures.Match the type of structure to the correct characteristics or description.
Which of the following organizational structures would provide the most effective platform for building a high performance team? Provide the rationale to support your answer.Functional ______ Matrix ______ Projectized or Pure Project ______ Rationale:
For many years most organizations utilized a hierarchal structure for managing operations and personnel. This traditional structure was based on divisions, departments, and functional units.
What are the characteristics of a strong and well organized project methodology?
Under what conditions would executive management or a steering committee decide to cancel a project?
Describe the typical factors that contribute to project failure.
Describe the differences between the terms “product scope” and “project scope”
What are the major differences between a project, a program, and a portfolio?
How would you describe project portfolio management and what are the major benefits associated with portfolio management?
It is important for project managers to be prepared to manage resistance to the application of a project management methodology. Explain why each of the following business units within an organization may resist the introduction of a project management methodology. Consider how you may respond to
Review each of the following characteristics of an effective project management methodology and explain why these characteristics are important to achieving project success.
What is the generally accepted reason why projects should be managed using a defined project life cycle?
Explain the difference between a product life cycle and a project life cycle.
What are the four common decisions associated with the gate-keeping process?
Explain the stage-gate process and why it is necessary during project planning and execution.
Quantitative and Qualitative failure. Review each of the following items and identify which items are considered quantitative and which are considered qualitative failures:Quantitative = 1 Qualitative = 2 Ineffective planning ______ Poor motivation ______ Poor productivity ______ Ineffective
Critical Success Factors (CSF) identify what is necessary to meet the customer’s desired performance levels for project deliverables. Another form of success measurement is known as Key Performance Indicators (KPI). CSFs and KPIs are used to establish expectations and measurements of success for
Few projects are completed without making decisions about trade-offs. What are three elements that are generally considered when making trade-off decisions during project execution to achieve success?1. ______________________________________________________ 2.
To complete a project successfully a project manager is generally held accountable for a specific set of tasks. Place a check next to each item that is associated with a project manager’s role during the project life cycle.Set objectives ______ Estimate activity costs ______ Organize resources
Review the list of characteristics and match each characteristic with the appropriate industry classification.
For each of the following items in the Life Cycle Phases for Project Management Maturity provide a recommendation for addressing and resolving the issue that will allow an organization to progress toward achieving project management maturity.
Project management has been shown to significantly improve the overall performance of an organization. There are many approaches to managing projects, but providing the project manager with total integrative responsibility will result in some very specific advantages. Describe these advantages.
Every organization encounters internal and external obstacles that may impede the achievement of success. For each obstacle listed, explain how a properly and effectively implemented project management methodology can overcome the obstacle.
As project management evolved it became apparent to many executives that a formal project management process may not provide benefits significant enough to justify the expense associated with developing a formal methodology. In many organizations, project management was considered as overhead. The
If you were assigned the task of developing a set of questions to assist an organization in determining if there is a need for a formal project management process, what questions would you ask?
In any organization that accepts and utilizes a project management methodology the project manager is often faced with several obstacles that must be overcome to achieve the desired performance benefits. Describe at least three of these obstacles and provide suggestions for overcoming
The 47 project management processes included in the 10 project knowledge areas described in the PMBOK® Guide — Fifth Edition comprise the 5 major process groups. The 5 major process groups are:_______________________________________________________________________________
According to the PMBOK® Guide — Fifth Edition, a project is defined as:_______________________________________________________________________________ _______________________________________________________________________________
The relationship between the project manager and the project sponsor or executive is a critical factor and can mean the difference between project success and failure.What actions can be taken by the project manager to ensure that a strong and supportive relationship exists between the project
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