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nutshell the windows 2000 exams
PMI-PBA® Exam Practice Test And Study Guide (Best Practices In Portfolio, Program, And Project Management) 1st Edition Brian Williamson - Solutions
Working with Ezekiel, your executive sponsor and VP of distribution and logistics for a pet food company, you’ve both agreed there are two options for addressing the opportunity. Ezekiel suggests using a method whereby team members can vote to determine the most suitable or preferred option. You
Caius is working to categorize the models that will be used while the team is drafting specification documents. Entity relationship diagrams, data dictionaries, and state tables are all considered:a. Modelsb. State modelsc. Data modelsd. Process data models
Ziggy is preparing to present the business analysis plan to key stakeholders for final approval following several rounds of meetings, during which the attendees continually questioned the rationale and were having difficulty justifying the resource commitments. What could Ziggy have done to prepare
You’re facilitating a workshop for Alexandra and several other key stakeholders at QQQ Manufacturing Incorporated. You’ve just completed outlining all the key stakeholder needs and are now trying to determine the critical characteristics for a new product. What technique are you most likely
Following a meeting with senior leadership, your executive sponsor, Brennan, shared privately that the company was being acquired by another firm. He expressed concern that this action could have significant implications on your product and didn’t want to spend money unnecessarily on the project.
Elise, a senior project manager who is also filling the role of business analyst, is collaborating with Atticus, the subject matter expert from the mayor’s office, on a document that will outline the compliance requirements for a new procurement application. What document are they working on?a.
You work for an IT service organization that was recently certified as ISO 9004 compliant. As a result, your director, Tuesday, would like to update service quality, performance, and response guidelines for both new and existing customers. What artifact describes these metrics?a. Service-level
At the request of the operations business lead, the Change Control Board (CCB) approved a$250,000 USD workaround, based on information from the requirements documentation. Once the development team started to review the details of the workaround, their estimate nearly tripled. At an emergency
You are the subject matter expert representing the distribution logistics center of a textile company. Your business analyst, Nathaniel, is facilitating sessions with technicians Austin and Scarlett on the required training and associated operational changes for a proposed relocation. What type of
You’ve been invited to meet with the CEO of Blythe Consulting LLC, along with several other senior leaders of the product development team. The team has just completed the baseline of the requirements, and Brian Blythe begins the meeting by reviewing the project justification. As the business
During an interview, your executive sponsor, Adelaide, is providing very detailed responses but does not seem to answer the questions in a refined, direct manner. In an effort to reframe the interview, you’ve requested that Adelaide respond based on validation. What result will this yield?a.
The Agile software development methodology is new to your organization, and you are very excited to be part of the team. You’ve been asked to work with Oscar, a user-interface expert, on the actions for each button that is to be part of the order-entry screen. When selecting the template to track
Claire works for ZooZle, a complex internet search and news company. While documenting solution constraints, what might be something she needs to keep in mind?a. Access to the search engine and news may be limited based on the country of origin.b. The success of the solution is based on a future
Your data conversion lead, Wolfgang, has just reviewed the requirements traceability matrix and identified all aspects to consider, as per the organizational records and retention policy. Where should these requirements be identified?a. Business requirements documentb. Stakeholder requirements
Your executive sponsor, Enzo, asked that you collaborate with Cillian, a veteran project manager, on a key document that will outline the need for action, the root causes, and the main contributors of the problems, along with the rank order of the recommendations. Cillian suggests that Enzo is
In the process of reviewing requirements documents, Caroline uncovers several related objects with her subject matter experts. What is one way to visualize the order and reliance of objects?a. Caroline and her subject matter experts can build a process flow diagram.b. Caroline can create a
You work for a paper mill and have been asked to fill the role of PM/BA on a new self-sealing envelope project. Your lead subject matter expert, Milos, seems to be introducing requirements that are not in line with the paper mill’s business needs. What should you do?a. Review the requirements
You’re collaborating with Reese, an experienced project manager, on the business analysis plan.With regard to the section on change management, which of following plans addresses who will provide information to stakeholders following a meeting of the Change Control Board?a. Human resource
Your senior business analyst, Toulouse, is creating an entity relationship diagram to visually represent objects and their relationships. While building the diagram, you remind him to notate the ordinality. He agrees and proceeds to update the diagram by:a. Adding composite attributes to the strong
Ava is in the process of updating the configuration management systems with items that directly impact project work. From the list below, what should not be included?a. Building material from China will be delayed due to an inclement weather event.b. The HR team will not complete functional
Naomi is responsible for maintaining the requirements traceability matrix. At the end of each week, she would like to update the project team as to status and progress related to the development objects. How would this be most effectively accomplished?a. Documentation managementb. Status reportsc.
2 km via the A3. Your factory is located in Hachenburg, Germany, geographically about halfway been the two factories, but there is an increase in travel time. How should the business analyst for Wolf address Daenerys Electronics’ interests?a. As a project requirement, ensure that all the
You are a business analyst for Daenerys Electronics Co, a sole-source supplier to Wolf Automotive Ltd, a hypercar company catering to the ultra-wealthy. Wolf has decided to move production from Frankfurt to Düsseldorf, Germany, some
In your business case, you’ve included an analysis outlining the initial and ongoing costs, the projected annual yield of the investment, and an assessment addressing the time to recover the project investment. Prior to returning to meet with your executive sponsor, Hugo, Kate, your financial
Azriel, your summer intern, is helping you plan the requirements approval and confirmation sessions. As you create the slide deck, you realize:a. These should be two distinct meetings, with approval occurring only after the solution is confirmed.b. In the interest of time, both topics can be
In an effort to leverage the significant investment in an enterprise software application, uncover pain points, and optimize the business processes, your CFO, Lydia Maxwell, requests that you perform what type of analysis?a. S.A.V.E. assessmentb. Value engineering assessmentc. Optimum value
Natalia works as a business analyst for a highly regulated hedge fund, Kinsley & Associates LLC.She’s profoundly aware of the need to link elements of the solution to the organization’s policies and procedures. To do so, what model could Natalia use?a. Interrelationship diagramb. State tablec.
Your team comprises very skilled individuals from 30 countries, all of whom work remotely, except for a semiannual company meeting. As the business analyst, while performing due diligence to ensure that the requirements remain aligned to the evolving needs of the organization, you want to focus on
As part of the United States Antarctic Program, Callie is stationed at the Amundsen–Scott South Pole Station as a research scientist. Your team is in the process of building a software application that will improve the accuracy of weather modeling, with a significant contribution to geosciences.
Julius, a college intern, has inquired as to the differences between the requirements management plan and the business analysis plan. How would you best answer his question?a. The requirements management plan is a subsidiary plan of the overall project management plan, whereas the business analysis
You’re presenting a business case to your executive sponsor, along with your financial analyst, Olive, highlighting the financial valuation methods used to justify the investment. Your sponsor, Colton, asked that you expand the analysis to include the initial and ongoing costs, along with the
In the development of a business case, you’re working with Daisy, an experienced financial analyst, on the cost–benefit summation. Which financial valuation method addresses the time to recover a project investment?a. Net present value (NPV)b. Return on Investment (ROI)c. Internal rate of
Following a very long and sometimes challenging requirements confirmation process, you are now asking for sign-off. You anticipated that this would be a routine process, but subject matter experts Eleni, Fia, Behati, and Delta are unable to provide an opinion to Griffith, the senior VP of consumer
Prior to meeting with stakeholders to estimate the work effort for a project, Bailey, an experienced business analyst, decides to review planning information from prior projects of similar size. What elicitation techniques could she rely upon?a. Document analysisb. Alternative analysisc.
Your subject matter experts, Zane and David, who are both certified public accountants, have a disagreement as to how the core financial management system should be structured. After lengthy discussions, it is determined that they would use the data warehouse for reporting. This is an example of
Your consultant, George, has inquired if further review or approval is required as the payroll team submits their product documentation. To what artifact can you refer George?a. Product or solution management planb. Scope management planc. Change control plan d.Requirements management plan
Your organization is deploying a new, state-of-the-art website. Working with Penelope, an SME from marketing, you begin a process of outlining resources who will implement and support the system, along with those who will use and benefit from the website. You are:a. Identifying the transition and
Aurelia would like to create several archetypes so that the project team can design an effective software solution. She would like to stay away from the typical outline commonly found in use cases. Which of the below could you recommend for a project in a hospital?a. General practitioner doctor,
Your sponsor, Simba, is new to the concept of business analysis. Although you’ve explained that requirements are the sole justification for the existence of a project, he’s asked for additional context. From the answer choices below, which would you not provide?a. Business analysis reduces
Imogen, the VP of strategic marketing and customer engagement, would like to strengthen the relationship with customers and identify opportunities to improve the company’s website.Wanting to focus externally, she commissions you to create a:a. Ecosystem mapb. Customer ecosystem mapc. Value
Rebecca is preparing a project charter for a new line of dehydrated fruit. She has all the information from the needs assessment that you conducted, but she would also like to include information pertaining to costs and benefits, as well as to explore many of the aspects related to the
During a focus group at the law firm of Adelaide Nolan LLC, the team is having difficulty arriving at a decision between two options. To help the team evaluate a Yes/No decision based on the option pair, Jane, your subject matter expert in torts, suggests that they should consider using:a. A
Your project manager, Ciaran, has suggested that the team consider using a tool based on two axes representing opposing viewpoints and interests, essentially creating a table with four cells to enable informed decision making. What tool is Ciaran suggesting the team use?a. An options analysisb. A
Sadie has a meeting later in the week to discuss solution requirements for a new line of organic thread at the textile mill. Prior to the meeting, where can Sadie look to gain insight into the organization and prior initiatives?a. The business analysis planb. The project management information
Working with your project manager, Brooklyn, you have just delivered your fourth project in 36 months using a waterfall delivery method. You’ve now been asked to lead a highly visible project based on Scrum with nearly the same project team. In terms of change control, the team has agreed:a. That
Ace is an expert in business analysis and knows that feasibility is a key characteristic of a properly written requirements document. From the list provided below, what is one factor that can determine the feasibility of a proposed solution?a. Operational feasibility.b. Technology feasibility.c.
Your organization has decided to undergo a business transformation to improve efficiency and eliminate waste. As part of this initiative, they are considering implementing optical character recognition (OCR) technology in their accounts payable department. Unfortunately, due to organizational
Your sponsor, Elian, and the VP of new product development, Fawn, would like to establish metrics to help evaluate whether the delivered solution is achieving its intended goals. What can be used to quantitatively evaluate the solution?a. Project management information systemb. Key performance
Using actual data from a prior similar project, Kelsey is attempting to validate estimates provided to her by lead subject matter experts. What estimation technique is she using?a. Parametricb. Expertc. Relational d.Analogous
The project team has a very elaborate SharePoint site to post team documents and to collaborate, although it’s referenced infrequently for requirements traceability information, because your spreadsheet has become the single source of truth. In addition, maintaining the SharePoint site is very
Rhys believes his requirements documents are complete and is preparing to present them to the Project Steering Committee for review. Before doing so, what should he ensure that they all contain?a. All necessary business requirementsb. Requirements identified that produce measurable outcomes, plus
You are working with Yvaine and Fritz to create a presentation to leadership on the key elements of the service- and operational-level agreements. When building this presentation, you want to ensure that:a. Each slide has one topic, with six bullet points and a maximum of six words per bullet
Following a test cycle, Camille is working to understand the relationship that may exist between two variables. What type of analysis is Camille conducting?a. Quantitative analysisb. Data capture and logging analysisc. Regression analysis d.Organizational analysis
In your role as a business analyst for Khaleesi Consulting LLC, you are talking with Jacob about the last iteration of software development. The team has just completed testing, and they are quite satisfied with the results. Who has accountability to document the results?a. Jacob should suggest
Crispin is helping you build and maintain the stakeholder register for a highly regulated generic pharmaceutical. As the list is quickly growing, how can the register be organized to simplify the stakeholder communication and engagement activities?a. Crispin should first identify the target
You work for a clothing manufacturer that is looking to increase both market share and time to market, considering the recent delays in ocean freight. Your product manager, Ophelia, suggests exploiting 3D printers and selling the pattern code for the clothing, rather than the clothing itself.You
While building the traceability matrix, Ada has found a number of development objects that seem to be related. In the process of conducting a dependency analysis, she documented:a. Implementation, subset, and benefit dependenciesb. Value and implementation dependenciesc. Benefit, subset, and value
You are the business analyst for Xgen, a global pharmaceutical company supporting the ERP upgrade project. You are four months from go-live and have spent $20 million USD to date. The estimated cost to complete the upgrade is $525,000 USD, all associated with training, as all the development is
The VP of human resources, Septimus, convenes a meeting with Adalyn, Buster, Geneva, Madoc, Adrienne, and Cade, intending to discipline them for playing cards at their desk. What is the appropriate response?a. Septimus must refer to the corporate policy for playing poker during working hours.b.
Collaborating with Rhett, your project manager, you have logically decomposed the total scope of work related to the product in a hierarchical manner. What was the output of your effort?a. Process modelb. Work breakdown structurec. Capability tabled. Salience Diagram
Aryan is an experienced business analyst and highly skilled in elicitation. Tobias, a colleague leading a focus group that Aryan is attending, is having difficulty extracting key requirement baseline information from attendees. During a brief 15-minute break, Aryan suggests Tobias try:a. Using only
Your sponsor, Selena, has offered to assist with your efforts to plan for solution evaluation. From the answer choices below, which should not be included as part of your efforts?a. Evaluation criteria, acceptance thresholds, how results will be analyzed and reportedb. When and how often evaluation
Your college intern, Maverick, inquires as to who can request a significant change to the approved requirements traceability matrix. You share:a. Once documented, only the customer can request a significant change to the approved product.b. The Change Control Board must review and vote on the
You are the business analyst collaborating with your project manager, Graham, on a project that, when complete, will affect nearly all the residents in a community in Iowa. During your needs assessment, you recommend completing a RACI. Graham asks, what’s a RACI? You explain:a. It stands for
Your subject matter expert for the order entry team, Preston, is describing how a button should work on a redesigned web page. How should these requirements be classified?a. Businessb. Nonfunctionalc. On the requirements traceability matrixd. Functional
The business lead for the human capital thread of your program recommended a number of changes to the Change Control Board (CCB). With minimal supporting documentation, the board approved all changes. Now during system integrated testing, your team is uncovering issues. What could have been done to
After several weeks of effort, you have just completed the business analysis work plan for a highly complex project. Following a review session with the project team and key stakeholders, your project manager, Flynn, has expressed concern about full integration with the project management plan. To
Alyssa has found that subject matter experts are unsupportive of the business analysis activities detailed within her plan, and there was a misunderstanding regarding their level of involvement for the requirements activities. How could Alyssa have avoided this situation?a. She could have involved
Miriam has just joined the project team in the lead role responsible for coordinating and monitoring testing as the third round of system integrated testing commences. The team is planning to conduct ten rounds of testing for this highly complex automatous vehicle. As the team progresses to later
Your sponsor, Zander, requested a meeting with you and the project manager, Carter, to discuss documenting the requirements change management process. As you prepare for the meeting with Zander, you and Carter agree:a. As the business analyst, you’ll take accountability for documenting the plan,
Paladin is a business analyst for Anwen Foods Inc, a world-class manufacturer of kitchen equipment for pizza restaurants. They are planning to expand their products to the Korean barbecue market, and in the process, they would gain a better understanding of how competitors’ products are used.
Your sponsor, Callum, is familiar with the terms quality assurance and quality control. When he suggests that you identify the causes of metal failure in the company’s bolts and recommend corrective action, he’s referring to:a. Quality analysisb. Control chartsc. Quality controld. Pareto
Your sponsor, Alessandra, would like to use a tool that is contingent on peer pressure to resolve a conflict. You advise her:a. This sounds a little Machiavellian and should not be a part of any sound method for resolving conflict.b. We can use the Delphi tool.c. The Nominal Group Technique would
Construction has just completed at your executive sponsor Bobby Phil’s new restaurant in downtown Manhattan. During design, a number of requirements were identified, such as sustaining oven temperature, color temperature ranges for all the guest areas, and required refrigerator and freezer
You work for the Great Brick Company, which for the past 150 years has had a reputation for producing the strongest, most durable bricks on the market. Over the last few months, contractors have reported sporadic cases of bricks cracking and crumbling. You have been asked by Oliver, a senior
Everett has drafted documents that accurately describe the solution to be built. It can be said that his requirements documents are:a. Completeb. Precisec. Unambiguous d.Correct
Talia has witnessed a dramatic change in her organization since they embraced business analysis.They are continuously monitoring capability and capacity, and they are identifying and implementing changes to improve project delivery. It can be said that the organization, its people, and its
Saoirse is the business analyst working in the corporate accounting department of a Fortune 100 multinational company. She is assisting with the deployment of “Hyacinth P&L,” a software package designed to consolidate financial information from accounting systems in 106 countries. As part of a
You’ve been assigned to work with Genevieve, the supervisor for the pipefitters at a high-rise office building in midtown Manhattan, to understand why the water pipes are losing pressure. Following a walkthrough, you create an Ishikawa diagram and determine the root cause of the problem:a. The
As you verify that the delivered product is fulfilling the outlined requirements, you make note of them, referring to:a. A checklist in your team’s collaboration portalb. The project management planc. The schedule management plan d.The time management plan
Past projects at Soleil, Aubrey & Hart LLC, a leading management consulting firm, have been tumultuous, resulting in losses in the tens of millions of dollars. In a turnaround effort, the new chief project officer, Garth, recognizes that the organization must focus on key areas to improve the
Nyla, the business analyst for a hedge fund, has team members located in 12 countries on four continents. Which of the following should not be a concern for her global team?a. Will team members work at locations other than their primary location, and what is a typical work day?b. How will team
Greta is hosting a video conference to elicit information so that she may thoroughly document the solution requirements. Interviews performed in this manner are:a. Asynchronousb. Unstructuredc. Synchronousd. Structured
Scarlett is writing an acceptance test for a user story related to a debit card transaction at a gas station. What can you suggest as the ideal format?a. Step-by-step verification, based on the Agile Manifesto.b. Verification based on the actors and personas.c. As a checklist for actions related to
Navi, an experienced programmer, has requested that Mahala, the software quality assurance lead, check her conceptual logic in a very complicated algorithm, asking that she manually record the results in hopes of uncovering any problems before she begins coding, which is expected to take several
Amara has started to build the requirements traceability matrix, beginning with high-level items and filling in the details as they become known. What is this process referred to as?a. Work breakdown structure (WBS)b. Traceability matrix requirementsc. Detailed traceabilityd. Progressive elaboration
Your sponsor, Wyatt, suggested spending additional money during the project to avoid production failures. What are the elements associated with conformance costs?a. Building a quality product and destructive testing lossb. Prevention costs and liabilitiesc. Testing and liabilities d.Testing,
It’s been requested that you work with Arabella, the head of zipper manufacturing, to address nonconformance concerns with the product. Upon meeting with Arabella and her team, you recommend:a. Preventative measures, focusing primarily on trainingb. Preventative measures, addressing the time to
What tool or technique can be used to determine if a requirement cannot be satisfied without another requirement being present, and what is a potential outcome?a. Dependency impact assessment, product documentationb. Requirements traceability matrix, issue managementc. Dependency analysis,
In a meeting with your sponsor, Ellie, she had recommended that you complete a RACI for the two highly visible projects that you’re supporting for the multinational agricultural company. As you complete the RACI, who has accountability for providing input to the current state of the company and
You are leading an approval session and are asking for formal signoff on the requirements documents. At a minimum, from whom should you seek formal signoff?a. Sponsor, product ownerb. Product owner, solution team leadc. Business analyst, product owner, head of product developmentd. Sponsor, project
You’ve requested that Charity draft a document outlining how changes to product elements will be completed and communicated over the life of the project. The document is a:a. Requirements management planb. Requirements change management planc. Requirements traceability matrix d.Requirements work
You are mediating a session with Delaney, a well-respected customer, and Meilani, the head of the solution team, trying to come to terms on the final requirements. As a well-trained business analyst, you know there are several techniques for conflict resolution, some of which include compromising,
Your company is working on a redesign of a motorized scooter, marketed for active individuals in their golden years. To better understand the concerns and limited adoption of the current model, you decide to take the scooter to the local supermarket and then to the mall for the afternoon.How would
The executive sponsor of your wind turbine project asked that you present an analysis comparing potential solution options for the next generation of rotor blades made of carbon fiber, which would be commercially available in five years. Your analysis is based on which of the following?a. Are the
Cassius has been designated as your subject matter expert from the poultry processing plant.It’s been incredibly difficult to schedule time with him to establish the evaluation metrics and measurement tools for the newly designed solution to euthanize turkeys. Rather than delay this meeting any
Your colleague, Alice, has asked for help defining objectives and goals that define context, provide direction, and are easily understood. From the samples provided below, which would you recommend be included in the business case?a. To meet the organizational goal of reducing its carbon footprint
In your role as business analyst for a company that manufactures roller coasters, you are preparing for an elicitation session with your primary stakeholders to discuss changes to an existing model.During these sessions, you will want to cover the following types of requirements:a. Functional and
As the business analyst for a company that manufactures fire suppression systems, you’re collaborating with a project manager on the development of the project management plan for a new state-of-the-art fire suppressor. It’s the project manager’s responsibility to ensure that
You are collaborating with Blake on the sequencing of activities for the next generation of air transport that your company is pioneering. As the project manager, she is inquiring about any dependencies that may exist in your product. You describe dependencies that are:a. Internal and external to
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