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business
operations management 6th
Questions and Answers of
Operations Management 6th
View McDonald's "Made for You'' video at http://bevideos.mhhe.com/business/video_library/0072917776/swf/Clip_08.html and answer the following questions:a. What competitive priority is McDonald's
1. What competitive priority does Loblaw emphasize?2. Describe and evaluate Loblaw's operations strategy. Use the nine strategic decision categoriesLoblaw is Canada's largest grocery store chain,
Visit http://www.timbuk2.com/. What is Timbuk2's competitive priority?
Give an example for each of the four competitive priorities.
1. What was Harrison's most important competitive priority?2. Relate the above seven actions to the nine strategic decision categories.Canadian Pacific Railway (CPR) is one of the two major railways
A company produced 300 standard bookcases last week using seven workers, and 240 standard bookcases this week using five workers. In which period was labour productivity higher? Explain.
Find the mission/vision/goals/strategy of a company. Try to relate them to the concepts of this chapter.
What is business analytics? Name its various types.
A company has two manufacturing plants: one in Canada, and another overseas. Both produce the same product. However, their labour productivity figures are quite different. The analyst thinks that
What is meant by an internal customer-supplier relationship?
What is sustainability and why is it important?
Name three process types, and give an example for each.
Give an example of an unethical behaviour you have observed.
Name three people who have contributed to the development of operations management.
Describe each of these systems, including their main advantage and disadvantage, and give an example for each: craft production, mass production, and lean production.
Give three specific activities an operations manager is likely involved in.
Give an example of a pure service (i.e., one where no goods are exchanged). What do you think is being transformed?
What is a model and why are models important?
Why are services important? Why is important? Give two examples of each.
Explain the difference between design and planning/control decisions.
Why is employing child labour (10- to 15-year-olds) in developing countries unethical?
1. What are the inputs, process, output, and feedback/control for a grocery store such as Sobeys?2. What are the operations decisions for running a grocery store such as So beys?Sobeys Inc. is the
Car sharing is a model of car rental in which people rent cars for short periods of time, often by the hour. The car has to be located close to the customer's residence or workplace, so cars are
In what ways has technology impacted operations?
Name the titles of three jobs in operations management.
1. Lynn is the operations manager of her business. Among her responsibilities are forecasting, inventory management, scheduling, quality assurance, and maintenance.a. What kinds of things would
Does your car insurer provide the innovative services that Progressive Insurance provides? Briefly explain your auto collision claim process.
Some people who work in the knowledge or arts sectors and whose jobs involve creativity argue that their job cannot be defined as a process (i.e., a sequence of predetermined activities). Discuss.
Briefly define the term operations management
1. How do these companies develop mutual trust between their users (suppliers and consumers)? Name two or three ways.2. Which side is potentially more at risk in the deal?3. What is the effect of
Visit https://www.youtube.com/watch?v=lzUygLWhn_ Y and watch the video of steel making by Dofasco. What are the (a) Inputs, (b) Process operations, (c) Outputs?
Visit the web page of one of the associations listed under Careers in Operations Management and briefly list the targeted members and the services that they provide to their members.
Visit a fast-food restaurant and answer these questions:a. In what ways is quality, or lack of quality, visible?b. What items must be stocked in addition to the food?c. How important do you think
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