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organizational behaviour concepts
Organizational Behaviour Text And Cases 1st Edition Kavita Singh - Solutions
How does economic model differ from rationality model?Discuss with examples from your personal and organizational life.
How would you take decisions (a) under conditions of total certainty, (b) under conditions of risk, (c) under conditions of uncertainty?
Classify different types of decisions that a manager is required to take in his work life. How do the processes of problem complexity and outcome uncertainty affect the classifi cation of decisions?
Identify any major decision that you have taken lately.Discuss this decision with the help of the three phases in the decision-making process.
Will Shweta be a right choice in this present scenario?Why or Why not?
Is there a possibility that Arun may revert to taking unethical decisions? How can he be prevented from doing so?
What kind of decision-making strategies can be applied to solve the present problem?
How can you help Arun arrive at a decision that is benefi cial for him as well as for Infocom?
Diagnose roadblocks to effective decision making and identify strategies to overcome them.
Differentiate between the individual and group decision-making process with their assets and liabilities.
Understand the process of identifying and evaluating possible alternative courses of action for accomplishing organizational objectives and identify the various means of generating alternative courses of action.
Recognize different models of decision making with their assumptions and utility.
Identify different states of nature under which decisions are taken.
Identify the three steps of the decision-making process and classify different types of managerial decisions.
In groups of 3–4, visit an organization and obtain information about the types of confl icts experienced by employees there. What strategies are used by the management to handle or manage those confl icts? In the case of an absence of confl ict in the organization, does the management try to
Identify some confl icts that you have been a part of in the recent past. Discuss the process of confl ict as it passed through different stages. What were the new insights that you have now gained about the dynamics of each stage after going through this chapter? Share it with another student in
Why is it important to stimulate confl ict in organizations?What are the various techniques by which confl ict can be stimulated?
Assess different techniques for managing confl ict in organizations with their relative effectiveness.
Is integrative bargaining more effective than distributive bargaining? Will integrative negotiation always work?Why or why not? What could be some possible diffi culties the individual might encounter while bargaining?
Have you been involved in negotiation when the other party used win–lose tactics? Describe the situation. What did you do in response to these tactics?
The styles of handling confl ict are based on assertiveness and cooperativeness. Discuss the different styles that emerge based on these two dimensions. Which is the most effective style? Give examples.
Defi ne pooled interdependence, sequential interdependence, and reciprocal interdependence. In which situation is confl ict most likely to occur? Why? Which type of interdependence exists between groups with which you are familiar?
Discuss the different types of confl ict. How do role-related confl icts differ from goal-related confl icts? Describe with examples.
Describe the attitude towards confl ict by focusing on the basic process of confl ict.
What would you do if you were in Joshi’s place?
What would you do if you were the dean of the institute?
Does this incident give any indication of intergroup confl ict? How?
Taking Abhinav’s interaction with Joshi as an example, state what factors lead to interpersonal confl ict in organizations?
Enumerate the strategies for stimulating confl ict.
Identify the role of negotiations in resolving confl ict and compare the two strategies of negotiation and their effectiveness.
Discuss the strategies for managing confl ict optimally in organizations.
List the types of confl ict and identify the sources of confl ict.
Determine the process of confl ict through different stages and highlight the outcomes of confl ict.
Discuss the concept of confl ict and outline the attitude towards it.
In groups of 3–4 students, study the leadership patterns of leaders from private- and public-sector organizations and identify the differences. Prepare a report and present it to the class. Diagnose the reasons for these differences.
Analyse the leadership style of managers across different levels in an organization. Compare it with the selfperception of the leader style and discuss the implications.
Why is it important for a leader to be ethical? How can he test the ethics of his decision?
What is mentoring? How does a leader become an effective mentor to his subordinate?
What elements might a fi rst-level supervisor or team leader have to be a transformational leader?
How does a transformational leader bring about change?What personal behaviours help the transformation process?
According to the situational model of leadership, which style is likely to be the most effective for leading a strongly motivated group of e-commerce specialists?
What does LPC measure? What are the differences between the two major styles according to Fiedler’s contingency model?
How would a manager know which variables in a given situation should infl uence the approach to leadership that needs to be taken?
Visualize a least effective leader you know. Identify the traits, motives, and the personal characteristics that might be defi cient in that person.
How does a leader differ from a manager? What would be several practical problems stemming from the idea that the leader creates a vision, whereas the manager implements it?
Why is he successful? Would you work for him?
How would you describe Sameer Khanna’s leadership style?
Identify the role of a leader as a mentor and discuss ethical leadership.
Outline the differences between transactional and transformational leaders.
Highlight the contingency theories of leadership.
Diagnose the behavioural perspective of leadership with the help of different theories.
Discuss the trait theory and identify the traits of an effective leader.
Defi ne leadership and outline the differences between leadership and management.
Divide yourself in groups of 3–4 students. Visit an organization and identify the group processes (one or more) in any one of the departments. Analyse how these processes are handled in the department and prepare a report. Present it in the class.
Identify any group of which you have been a part at your college or workplace. Trace the stages of development of this group based on the learning in this chapter. Diagnose the major problems and opportunities of each of the stages and prepare a report.
Identify and discuss the factors responsible for the evolution of groups into teams. How do they improve the functioning of the team?
Why has it become imperative to learn to manage workplace diversity? What are the threats and challenges that it poses for the management in the current scenario?
What are the symptoms of groupthink? What specifi c steps can managers take to counteract the groupthink evolving in their groups?
With reference to decision-making process, explain the following with examples from your real-life experiences:(a) groupthink, (b) risky shift, and (c) social loafi ng.
Give reasons as to why you joined a favourite group other than your family.
How would you go about forming a new team to complete a class project that will determine one-third of your grades? What kinds of roles would you expect members to play? Would your composition change if the project determines three-fourth of the grades? Why or why not?
Think of some groups of which you are a member or have been a member. Identify the specifi c norms of the group.What group functions do these norms serve? How are these norms enforced?
Defi ne groups and give examples of different types of groups.
Highlight the infl uence of the second group on Rajeev’s performance. Why was there a signifi cant improvement in his performance?
Comment on the impact of the fi rst group on Rajeev’s performance. Why was his performance and motivation so low in the group?
How do the two groups differ from each other?
Outline and discuss the factors that lead to the evolution of groups into teams.
Identify common threats to group effectiveness namely, groupthink, risky shift, and social loafi ng.
Discuss different types of dynamics that take place in a group namely, group norms, group roles, and group cohesiveness.
Outline and discuss different models of group development.
Elaborate on the functions of a group.
Understand the concept of group and identify the types of groups that exist.
Select an organization with a diverse environment with employees of different countries, ethnic groups, and gender.In groups of 3–4, diagnose the diffi culties experienced by employees while communicating with each other. Identify the role played by management in alleviating these
In groups of 3–4, study the barriers to communication in an organization or in the specifi c department of an organization. What attempts, if any, are made by the organization to overcome these barriers? Suggest a plan of action to manage these barriers effectively so as to improve the effi
How does the concept of strokes get translated to life positions? What are the different life positions that an individual may experience?
Defi ne transactional analysis. Discuss the types of transactions based on different ego states.
Why is it essential to understand the diversity amongst employees with respect to different nationalities and gender?What basic differences exist in the communication styles of male and female managers?
What are the benefi ts of active listening? How can you enhance the effectiveness of active listening?
How does the process of persuasive communication aid in the acceptance of information? What are the factors infl uencing it?
What are the barriers to effective communication? How many types of such barriers exist in organizations? How can they be overcome?
What is a communication network? How do informal communication networks affect the functioning of business organizations?
Discuss the types of channels used to communicate in organizations.What are the characteristics of these channels?
Identify and discuss the components of the communication process. What is the role of feedback in determining the effectiveness of this process?
Why is it essential for an effective manager to be an effective communicator too? How well do you communicate?What functions does communication serve?
How would you handle the situation if you were Williams, the front offi ce manager?
What would you do if you were in Shreya’s place?
Does this situation include any communication problem? Why or why not?
Discuss the concept of transactional analysis to improve interpersonal communication.
Diagnose the barriers to effective communication and to determine strategies to overcome these.
Highlight different communication networks and their utilities.
Identify the characteristics of communication channel to determine the effectiveness of the communication process.
Defi ne organizational communication and identify its components.
In groups of 3–4, visit different organizations to learn about the stress management programmes adopted by them. Obtain information about the stress prevention strategies used by them. Outline the impact made by these activities on the performance of the company, the rate of absenteeism, and
Study the various sources of stress across different levels in an organization. Identify individual and organizational strategies adopted to cope with stress. Suggest changes that could be brought in to handle stress more effectively in the organization.
Discuss some of the individual coping strategies of stress.What can organizations do to help manage the stress of the employees more effectively?
Highlight the process of management of stress with the help of an example.
One of your colleagues remarks that he is feeling burnt out.How would you determine, on the basis of your understanding of job burnout, whether he is burnt out or not?
Outline the major consequences of stress. How do physiological and psychological consequences impact the health of an individual? Discuss.
Do managers with Type A personality make better managers?Why or why not?
Stress in our daily life is the result of many interacting factors. Identify these factors and diagnose their impact on human and organizational behaviour.
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