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organizational behaviour concepts
Organizational Behaviour Text And Cases 1st Edition Kavita Singh - Solutions
What are the factors that infl uence an individual’s experience of stress? How do these factors affect the level of stress? Discuss with examples.
Discuss the general adaptation syndrome with examples.How does it relate to the tolerance level of individuals in organizations?
Based on your own experience as a student or a working executive, identify a situation that was a source of stress to you. What were the factors that contributed to the stress and what was the impact?
How could the organization help Vikas alleviate his stress?
How can Vikas improve the situation and manage his stress?
Identify the sources of stress for Vikas. Is he responsible himself for this?
Is Vikas exhibiting any symptoms of bias in this situation?If yes. How?
What symptoms of stress is Vikas exhibiting in this situation?
Outline the strategies that individuals and organizations use to cope with stress.
Highlight and discuss the physiological, psychological, and behavioural consequences of stress.
Identify and discuss the causes of stress with emphasis on personal, organizational, and environmental factors.
Diagnose the nature and types of stress.
Understand the concept of stress with the help of general adaptation syndrome.
In groups of 3–4, conduct a survey of any organization to fi nd out the differential level of needs among the three levels of management (top, middle, and lower), if any.Also, fi nd out what strategies organizations can adopt to help employees meet these needs. Prepare a report and present it to
Analyse the motivational practices of an organization.Discuss the extent to which they are effective in maintaining the morale of the employees. Based on your learning of organizational behaviour concepts, suggest some methods of improvement.
Pawan argues, “For every worker, there is one best motivational application to drive performance.” Sana responds,“Nonsense—there is no single best way to motivate anyone.” Who is correct? Explain.
“When the managers in an organization actively work to empower their people, there is little need to be concerned about individual motivation.” Critically evaluate this statement.
How does the process of job design help managers motivate their employees in business organizations?
In the light of the recent ban on smoking in public places in India, the management of a fi rm wants to help people quit smoking. You have been asked to devise an OB mod programme using reinforcement to help people quit alcohol.What steps would you recommend?
What are the differences between the four basic types of reinforcement: positive, negative, punishment, and omission?Why is positive reinforcement advocated more than punishment?
What are the three key variables in expectancy theory?Discuss with the help of an example how these three variables get operationalized to develop motivation among individuals.
Suppose an executive makes three statements: “Entrepreneurs are driven by achievement motivation,” “Managers in big fi rms need to be power motivated,” and “Affi liation-motivated people make lousy managers.” Explain the underlying validity of the three observations.
Under what circumstances do needs serve as reliable motivators at work? Which theory based on needs do you believe to be the most useful to managers? Why?
Identify potential solutions for each situation.
Identify the causes of these problems and after reading the chapter, indicate which theory best describes the problem in each situation.
Highlight the application of motivational theories through management by objectives, behaviour modifi cation, job design, and empowerment.
Outline the process models of motivation.
Discuss the content models of motivation including Maslow’s need hierarchy theory, Herzberg’s two-factor theory, McClelland’s theory, and Alderfer’s ERG theory.
Identify the factors infl uencing the process of motivation among employees.
Defi ne the concept of motivation and outline the basic motivational process.
In groups of 3–4, conduct a survey in an organization of your choice to fi nd out more about the value system that prevails there. Focus on the type of value confl icts existing in this organization and fi nd out how these are handled? Prepare a report and present it to the class.
Visit an organization and discuss the relevance of emotional intelligence in business with a few selected individuals.Prepare a report on the basis of the information collected and present it to the class.
List and describe with examples different types of value confl icts in organizations? What are the possible reasons for such confl icts?
Identify certain instrumental and terminal values of your life. How have they affected your life and job?
Defi ne values. Discuss the factors that lead to the formation of values in individuals. How does the value system of a person infl uence his job satisfaction at work?
What are beliefs and what is a belief system? How can a belief system be identifi ed and reorganized? Discuss with examples from the business environment.
How does emotional intelligence differ from appreciative intelligence? According to you, which is more relevant for the success of an enterprise?
Identify and discuss major job-related attitudes in organizations.How do these add up to effective job behaviours at the workplace?
How do the characteristics of the communicator and the process of communication help in the process of attitude change? Discuss with examples.
The process of cognitive dissonance helps an individual to overcome certain inconsistencies in his decision-making process. Discuss the process by which it results in attitude change.
What are attitudes? How do attitudes affect behaviour at work?
Comment on the prevailing situation at Phoenix Electronics and the future of the company?
If you were caught in a similar situation as Mr Mehta, what would you do?
How would you compare the value systems of Mr Ramesh Patel and Mr Kiran Patel? What might have led to this variation in their value system?
Evaluate Mr Mehta in terms of his attitudinal dispositions?Does he carry any bias in him or is he genuine in his remarks?
Defi ne values and classify them.
Understand the concepts of emotional intelligence and appreciative intelligence as they apply to the workplace.
Outline the major attitudes displayed by employees at the workplace.
Diagnose the relationship between attitude and behaviours with the help of the behavioural intention model.
Identify the processes by which attitude change occurs in organizations.
In groups of three or four, visit an organization and through a survey fi nd out the reinforcement strategies used by the organization to make their employees learn.What are the schedules of reinforcement used? Prepare a report and present it to the class. Suggest ways of improving employees’
Compare and contrast the learning styles of your classmates or colleagues who come from different educational backgrounds and comment on their effectiveness.
How have the techniques of online training and experiential exercises changed training programmes in Indian organizations? What are the benefi ts and pitfalls of the same?
With the help of suitable examples from your own learning, exemplify the factors which affect the process of transfer of training.
What are the limitations of behaviour modifi cation?What can organizations do to enhance the effectiveness of behaviour modifi cation?
Identify the major steps in behaviour modifi cation. Briefly summarize the critical components of each step that will help improve employee performance.
What schedule(s) of reinforcements can be used to avoid conflicts among the employees in an organization?
What steps can be taken by the organization to reinforce positive behaviour patterns for achieving high performance and productivity?
Do monetary rewards always act as reinforcers in business organizations? Why or why not? If not, then identify other types of rewards which can be used by managers to motivate their subordinates?
What is programmed learning? What are the ways to conduct programmed learning in organizations?
Given your personality type, how do you learn best? Do you have diffi culty in the understanding and learning of some concepts because of the way they are taught?
How can managers use the social learning model as a powerful management tool to enhance learning capabilities of the employees in an organization?
Identify behaviours that you have learned through operant conditioning. What sort of classical conditioning occurs at the job? Cite examples.
What are some of the examples of reinforcement strategies in the case? If Bill Gates is using a reinforcement strategy, how do you explain this statement:“Little concern is given to an individual’s work–life balance?”
Both Mary Kay and Bill Gates have a different style of operation. On the basis of learning theory, how can you explain their diverse approaches to handling people?
Develop a model of behaviour modifi cation and identify its limitations.
Discuss different schedules of reinforcement and their effectiveness.
Identify different contingencies of reinforcement and their impact on learning process.
Discuss different approaches to learning in order to understand how people learn.
Diagnose individual differences in learning abilities on the basis of their behavioural style and brain dominance.
Outline and explain various approaches to the concept of learning.
In groups of three or four, conduct a survey in a company to study the role of impression management in the process of selection, recruitment, and placement. Compile your fi ndings and present it in the class.
Based on your learning of the concept of perception, conduct a study among managers in an organization or in a number of organizations to fi nd out the impact of judgemental errors on perceptual interpretation. Suggest methods by which these errors can be minimized.
Evaluate your relationship with a close friend on the basis of the Johari Window. What can be done to enhance the effectiveness of this relationship to make it sustainable?
Evaluate the objectivity of the process of performance management in our organizations. What kind of biases bring in subjectivity in this process? How can they be overcome?
What is impression management? Does the process of impression management benefi t our relationship with others? How? Exemplify.
How would you formulate an attribution according to Kelley’s model for the behaviour of a classmate who starts arguing in class with a professor?
How do judgemental and perceptual errors affect the process of interpretation? How can they be overcome?
How does the process of perceptual organization help us to evolve the concept of “wholeness”? Elaborate.
What are the factors affecting the process of perceptual selection? Discuss with examples.
Why is it important for managers to have a working knowledge of the perceptual process?
If you were in Tapas’s place, how would you handle the situation? What would you do if you were in Vikas’s place?
How can they improve their interaction with each other?
How do they perceive themselves? Why is there so much variation in their perception of each other and themselves?
How do Vikas and Tapas perceive each other? Are they right in their perception and each other’s evaluation?
Compare the perception of self with those of others with the knowledge of Johari Window and perception mapping.
Highlight the function of perceptual process in the arenas of organizational functioning.
Diagnose the role of attribution in the process of perception.
Outline the factors that affect the process of perceptual selection, organization, and interpretation.
Identify the basic elements of the perceptual process.
In groups of four each, conduct a survey in an organization to study the personality profi les of junior, middle and top-level managers. Do you fi nd any difference? Present a report in class.
List down confl icts, if any, that you were involved in with your colleague or a classmate. How much did the difference in personality account for this problem? Discuss how you approached the problem and solved it. Present your report in the form of a case study.
How would you respond to the following statement:“Whenever possible, the manager should hire people with an external locus of control”?
Which of the four cognitive styles would be most appropriate for a top-level business executive who has to deal with many different insiders and outsiders possessing widely varying technical and professional backgrounds?
On the basis of the Big Five personality theory, describe the personality profi le of (a) your OB teacher, (b) your best friend and (c) one of your parents. Has the knowledge of their personality profi le infl uenced your decision in determining your behaviours towards them?
Identify and discuss the basic source of personality differences between you and another person you know well.
From a managerial point of view, why is it important to understand common patterns in behaviour rather than assuming each individual is unique?
How has the concept of personality been viewed by researchers? Can we have a stable defi nition of personality?
Individuals like Shankhdhar exist in all organizations.Is there any defi nite strategy to deal with such personalities?
Do you justify the management’s decision to suspend Shankhdar? Why?
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