Organizational Behaviour 2nd Edition Stephen Robbins - Solutions

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6. Expressed concern about the poor quality of the organization's product or service.
7. Actively developed their skill and knowledge about the organization's operations and products.
1. Analyse a group’s behaviour using a theoretical framework.
2. Assess the situation from a management perspective.
1. What motivates John?questions
2. What mistakes did the group make in trying to motivate John?
3. What suggestions would you make to help the group both achieve its goal and to motivate John?
1. To evaluate the advantages and disadvantages of teamworking arrangements within an organization.
2. To identify conditions favouring the introduction of different forms of working arrangements.
Define perception and explain the factors that influence it.AppendixLO1
Explain attribution theory and list the three determinants of attribution.AppendixLO1
Identify the shortcuts individuals use in making judgements about others.AppendixLO1
Explain the link between perception and decision making.AppendixLO1
Apply the rational model of decision making and contrast it with bounded rationality and intuition.AppendixLO1
List and explain the common decision biases or errors.AppendixLO1
Explain how individual differences and organizational constraints affect decision making.AppendixLO1
Contrast the three ethical decision criteria.AppendixLO1
Define creativity and describe the three-stage model of creativity.AppendixLO1
What is perception, and what factors influence our perception?AppendixLO1
What is attribution theory? What are the three determinants of attribution? What are its implications for explaining organizational behaviour?AppendixLO1
What shortcuts do people frequently use in making judgements about others?AppendixLO1
What is the link between perception and decision making? How does one affect the other?AppendixLO1
What is the rational model of decision making? How is it different from bounded rationality and intuition?AppendixLO1
What are some of the common decision biases or errors that people make?AppendixLO1
How do individual differences and organizational constraints influence decision making?AppendixLO1
What are the three ethical decision criteria and how do they differ?AppendixLO1
What is creativity and what is the three-stage model of creativity?AppendixLO1
Describe the three key elements of motivation.AppendixLO1
Evaluate the applicability of early theories of motivation.AppendixLO1
Apply the predictions of self-determination theory to intrinsic and extrinsic rewards.AppendixLO1
Identify the implications of employee job engagement for management.AppendixLO1
Describe goal-setting theory, self-efficacy theory and reinforcement theory.AppendixLO1
Demonstrate how organizational justice is a refinement of equity theory.AppendixLO1
Apply the key tenets of expectancy theory to motivating employees.AppendixLO1
Compare contemporary theories of motivation.AppendixLO1
What are the three key elements of motivation?AppendixLO1
What are some early theories of motivation? How applicable are they today?AppendixLO1
How do the predictions of self-determination theory apply to intrinsic and extrinsic rewards?AppendixLO1
What are the implications of employee job engagement for management?AppendixLO1
What are the key principles of goal-setting theory, self-efficacy theory and reinforcement theory?AppendixLO1
How is organizational justice a refinement of equity theory?AppendixLO1
What are the key tenets of expectancy theory?AppendixLO1
What are some contemporary theories of motivation, and how do they compare to one another?AppendixLO1
Describe the job characteristics model and the way it motivates by changing the work environment.AppendixLO1
Compare the main ways jobs can be redesigned.AppendixLO1
Explain how specific alternative work arrangements can motivate employees.AppendixLO1
Describe how employee involvement measures can motivate employees.AppendixLO1
Demonstrate how the different types of variable-pay programmes can increase employee motivation.AppendixLO1
Show how flexible benefits turn benefits into motivators.AppendixLO1
Identify the motivational benefits of intrinsic rewards.AppendixLO1
What is the job characteristics model? How does it motivate employees?AppendixLO1
What are the major ways that jobs can be redesigned?In your view, in what situations would one of the methods be favoured over the others?AppendixLO1
What are the three alternative work arrangements of flexitime, job sharing and teleworking? What are the advantages and disadvantages of each?AppendixLO1
What are employee involvement programmes? How might they increase employee motivation?AppendixLO1
What is variable pay? What are the variable-pay programmes that are used to motivate employees?What are their advantages and disadvantages?AppendixLO1
How can flexible benefits motivate employees?AppendixLO1
What are the motivational benefits of intrinsic rewards?AppendixLO1
Differentiate between emotions and moods.AppendixLO1
Discuss whether emotions are rational and what functions they serve.AppendixLO1
Identify the sources of emotions and moods.AppendixLO1
Show the impact emotional labour has on employees.AppendixLO1
Describe affective events theory and its applications.AppendixLO1
Contrast the evidence for and against the existence of emotional intelligence.AppendixLO1
Identify strategies for emotion regulation and their likely effects.AppendixLO1
Apply concepts about emotions and moods to specific OB issues.AppendixLO1
What is the difference between emotions and moods?What are the basic emotions and moods?AppendixLO1
Are emotions rational? What functions do they serve?AppendixLO1
What are the sources of emotions and moods?AppendixLO1
What impact does emotional labour have on employees?AppendixLO1
What is affective events theory? What are its applications?AppendixLO1
What is the evidence for and against the existence of emotional intelligence?AppendixLO1
What are some strategies for emotion regulation and their likely effects?AppendixLO1
How do you apply concepts about emotions and moods to specific OB issues?AppendixLO1
Define group and differentiate between different types of groups.AppendixLO1
Identify the five stages of group development.AppendixLO1
Show how role requirements change in different situations.AppendixLO1
Demonstrate how norms and status exert influence on an individual’s behaviour.AppendixLO1
Show how group size affects group performance.AppendixLO1
Contrast the benefits and disadvantages of cohesive groups.AppendixLO1
Explain the implications of diversity for group effectiveness.AppendixLO1
Contrast the strengths and weaknesses of group decision making.AppendixLO1
Compare the effectiveness of interacting, brainstorming and the nominal group technique.AppendixLO1
Define group? What are the different types of groups?AppendixLO1
What are the five stages of group development?AppendixLO1
Do role requirements change in different situations? If so, how?AppendixLO1
How do group norms and status influence an individual’s behaviour?AppendixLO1
How does group size affect group performance?AppendixLO1
What are the advantages and limitations of cohesive groups?AppendixLO1
What are the implications of diversity for group effectiveness?AppendixLO1
What are the strengths and weaknesses of group(versus individual) decision making?AppendixLO1
How effective are interacting, brainstorming and the nominal group technique?AppendixLO1
Analyse the growing popularity of teams in organizations.AppendixLO1
Contrast groups and teams.AppendixLO1
Contrast the five types of teams.AppendixLO1
Identify the characteristics of effective teams.AppendixLO1
show how organizations can create team players.AppendixLO1
Decide when to use individuals instead of teams.AppendixLO1
How do you explain the growing popularity of teams in organizations?AppendixLO1
What is the difference between a group and a team?AppendixLO1
What are the five types of teams?AppendixLO1

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