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business
organizational behaviour key concepts
Organizational Behaviour 2nd Edition Stephen Robbins - Solutions
What conditions or context factors determine whether teams are effective?AppendixLO1
How can organizations create team players?AppendixLO1
When is work performed by individuals preferred over work performed by teams?AppendixLO1
Identify the main functions of communication.AppendixLO1
Describe the communication process and formal and informal communication.AppendixLO1
Contrast downward, upward and lateral communication.AppendixLO1
Compare and contrast formal small-group networks and the grapevine.AppendixLO1
Contrast oral, written and nonverbal communication.AppendixLO1
Show how channel richness underlies the choice of communication channel.AppendixLO1
Contrast leadership and management.AppendixLO1
Summarize the conclusions of trait theories of leadership.AppendixLO1
Identify the central tenets and main limitations of behavioural theories.AppendixLO1
Assess contingency theories of leadership by their level of support.AppendixLO1
Contrast charismatic and transformational leadership .AppendixLO1
Define authentic leadership .AppendixLO1
Demonstrate the role mentoring plays in our understanding of leadership.AppendixLO1
Address challenges to the effectiveness of leadership.AppendixLO1
Discuss how organizations can find or create effective leaders.AppendixLO1
Are leadership and management different from one another? If so, how?AppendixLO1
What is the difference between trait and behavioural theories? Are the theories valid?AppendixLO1
What are the main limitations of behavioural theories of leadership?AppendixLO1
What is Fiedler’s contingency model? Has it been supported in research?AppendixLO1
How do charismatic and transformational leadership compare and contrast? Are they valid?AppendixLO1
What is authentic leadership? Why do ethics and trust matter to leadership?AppendixLO1
How is mentoring valuable to leadership? What are the keys to effective mentoring?AppendixLO1
How can organizations select and develop effective leaders?AppendixLO1
Define power and contrast leadership and power.AppendixLO1
contrast the five bases of power.AppendixLO1
explain the role of dependence in power relationships.AppendixLO1
Identify nine power or influence tactics and their contingencies.AppendixLO1
Define and evaluate organizational politics.AppendixLO1
Identify the causes and consequences of political behaviour.AppendixLO1
Apply impression management techniques.AppendixLO1
Determine whether a political action is ethical.AppendixLO1
What is power? How is leadership different from power?AppendixLO1
What are the similarities and differences among the five bases of power?AppendixLO1
What is the role of dependence in power relationships?AppendixLO1
What are the nine most often identified power or influence tactics and their contingencies?AppendixLO1
What is organizational politics?AppendixLO1
What are the causes and consequences of political behaviour?AppendixLO1
What are some examples of impression management techniques?AppendixLO1
What standards can you use to determine whether a political action is ethical?AppendixLO1
Differentiate between the traditional and interactionist views of conflict.AppendixLO1
Describe the three types of conflict and the two loci of conflict.AppendixLO1
Outline the conflict process.AppendixLO1
Contrast distributive and integrative bargaining.AppendixLO1
Apply the five steps of the negotiation process.AppendixLO1
Show how individual differences influence negotiations.AppendixLO1
Assess the roles and functions of third-party negotiations.AppendixLO1
What are the differences between the traditional and interactionist views of conflict?AppendixLO1
What are the three types of conflict and the two loci of conflict?AppendixLO1
What are the steps of the conflict process?AppendixLO1
What are the differences between distributive and integrative bargaining?AppendixLO1
What are the five steps in the negotiation process?AppendixLO1
How do individual differences influence negotiations?AppendixLO1
What are the roles and functions of third-party negotiations?AppendixLO1
Identify the six elements of an organization’s structure.AppendixLO1
Identify the characteristics of a bureaucracy.AppendixLO1
Describe a matrix organization.AppendixLO1
Identify the characteristics of a virtual organization.AppendixLO1
Show why managers want to create boundaryless organizations.AppendixLO1
Demonstrate how organizational structures differ and contrast mechanistic and organic structural models.AppendixLO1
Analyse the behavioural implications of different organizational designs.AppendixLO1
What are the six key elements that define an organization’s structure?AppendixLO1
What is a bureaucracy, and how does it differ from a simple structure?AppendixLO1
What is a matrix organization?AppendixLO1
What are the characteristics of a virtual organization?AppendixLO1
How can managers create a boundaryless organization?AppendixLO1
Why do organizational structures differ, and what is the difference between a mechanistic structure and an organic structure?AppendixLO1
What are the behavioural implications of different organizational designs?AppendixLO1
Describe the common characteristics of organizational culture.AppendixLO1
Compare the functional and dysfunctional effects of organizational culture on people and the organization.AppendixLO1
Identify the factors that create and sustain an organization’s culture.AppendixLO1
Show how culture is transmitted to employees.AppendixLO1
Demonstrate how an ethical culture can be created.AppendixLO1
Describe a positive organizational culture.AppendixLO1
Identify characteristics of a spiritual culture.AppendixLO1
Show how national culture can affect the way organizational culture is transported to another country.AppendixLO1
What is organizational culture and what are its common characteristics?AppendixLO1
What are the functional and dysfunctional effects of organizational culture?AppendixLO1
What factors create and sustain an organization’s culture?AppendixLO1
How is culture transmitted to employees?AppendixLO1
How can an ethical culture be created?AppendixLO1
What is a positive organizational culture?AppendixLO1
What are the characteristics of a spiritual culture?AppendixLO1
How does national culture affect what happens when an organizational culture is transported to another country?AppendixLO1
Identify the most useful initial selection methods.AppendixLO1
Identify the most useful substantive selection methods.AppendixLO1
Define contingent selection .AppendixLO1
Compare the four main types of training.AppendixLO1
Contrast formal and informal training methods.AppendixLO1
Contrast on-the-job and off-the-job training.AppendixLO1
List the methods of performance evaluation.AppendixLO1
Show how managers can improve performance evaluations.AppendixLO1
Describe the leadership role of HR in organizations.AppendixLO1
What are the most useful methods of initial selection?AppendixLO1
What are the most useful methods of substantive selection?AppendixLO1
What is contingent selection?AppendixLO1
What are the similarities and differences among the four main types of training?AppendixLO1
What are the similarities and differences between formal and informal training methods?AppendixLO1
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