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pmp® exam practice test and study guide

PMP Exam Prep 8th Edition Rita Mulcahy - Solutions

A PMP-certified project manager is contacted by PMI and asked to provide information regarding another project manager who has been reported to be involved in unethical activities. The PMP- certified project manager knows his information would support the accusations, and the other project manager
A project has a tight budget when you begin negotiating with a seller for a piece of equipment. The seller has told you the equipment price is fixed. Your manager has told you to negotiate the cost with the seller. What is your BEST course of action? A. Make a good faith effort to find a way to
You are the project manager for a new international project, and your project team includes people from four countries. Most of the team members have not worked on similar projects before, but the project has strong support from senior management. What is the BEST thing to do to ensure that
While testing the strength of concrete poured on your project, you discover that over 35 percent of the concrete does not meet your company's quality standards. You feel certain the concrete will function as it is, and you don't think the concrete needs to meet the quality level specified. What
You have just discovered an error in the implementation plan that will prevent you from meeting a milestone date. The BEST thing you can do is: A. Develop options to meet the milestone date. B. Change the milestone date. C. Remove any discussion about dates in the project status report. D. Educate
You are the project manager for one part of a new program in your organization. You are four months into a three-year project when your project team makes significant discoveries on your project. What is the BEST thing to do? A. Make certain the discoveries are included in the project lessons
Although your company is not the lowest bidder for a project, the client has come to expect good performance from your company and wants to award the contract to you. To win the contract, the client asks you to eliminate your project management costs. The client says your company has good project
All of the following are responsibilities of a project manager EXCEPT: A. Maintain the confidentiality of the customer's confidential information. B. Determine the legality of company procedures. C. Ensure that a conflict of interest does not compromise the legitimate interest of the customer. D.
You are in the middle of a project when you discover that a software seller for your project is having major difficulty keeping employees due to a labor dispute. Many other projects in your company are also using the company's services. What should you do? A. Attempt to keep the required people on
You have always been asked by your management to cut your project cost estimates by 10 percent after you have submitted them. The scope of your new project is unclear and there are over 30 stakeholders. Management expects a 25 percent reduction in downtime as a result of the project. Which of the
You are a project manager for one of many projects in a large and important program. At a high- level status meeting, you note that another project manager has reported her project on schedule. Looking back on your project over the last few weeks, you remember many deliverables from the other
You are halfway through a major network rollout. There are 300 locations in the United States with another 20 in England. A software seller has just released a major software upgrade for some of the equipment being installed. The upgrade would provide the customer with functionality they requested,
You've been assigned to take over managing a project that should be half complete according to the schedule. After an extensive evaluation, you discover the project is running far behind schedule, and the project will probably take twice the time originally estimated by the previous project
A major negotiation with a potential subcontractor is scheduled for tomorrow when you discover there is a good chance the project will be cancelled. What should you do? A. Do not spend too much time preparing for the negotiations. B. Cut the negotiations short. C. Only negotiate major items. D.
A large, complex construction project in a foreign country requires coordination to move needed equipment through crowded city streets. To ensure the equipment is transported successfully, your contact in that country informs you that you will have to pay the local police a fee for coordinating
A manager has responsibility for a project that has the support of a senior manager. From the beginning, you have disagreed with the manager as to how the project should proceed and what the deliverables should be. You and she have disagreed over many issues in the past. Your department has been
Your team member is three days late with a report. Five minutes before the meeting where the topic of the report is to be discussed, she hands you the report. You notice some serious errors in it. What should you do? A. Cancel the meeting and reschedule when the report is fixed. B. Go to the
When checking the calendar of a team member to schedule a meeting, you see she has scheduled a meeting with a key stakeholder that you were not informed of. The BEST approach would be to: A. Avoid mentioning it to the team member but continue to watch her activities. B. Notify your boss about the
While staffing a project in another country, the project leader from that country comes to you with a suggested team consisting of members of the project leader's family. Your FIRST course of action should be to: A. Inquire if hiring through family lines is common practice in the project leader's
You are in the middle of a new product development project for your publicly traded company when you discover the previous project manager made a US $3,000,000 payment that was not approved in accordance with your company policies. Luckily, the project cost performance index (CPI) is 1.2. What
A project manager is working with a vendor on a project when she learns one of the sellers has bribed a subcontractor to work on this project instead of fulfilling previous commitments to other projects. What should she do?A. She should report the offense to management and the project managers of
A project manager gathered data to perform earned value calculations on his project. He used the results to report to management that the project is under budget and on schedule. After reporting this information, he discovered the base figures he used in the calculations were incorrect, as they
A project manager is being considered for a particular project that will deal exclusively with global virtual teams. He only has experience with local teams. What should he do when discussing the opportunity with the sponsor? A. Since he has managed many projects and teams, it does not make any
A project manager on a multinational website implementation project is at a party and talks to friends who will be heavy users of this new website when the project is complete and the site is rolled out. They describe some annoying aspects of the current website. The project manager takes this
The stakeholder register is an input to which of the following processes? A. Plan Risk Management and Collect Requirements B. Perform Integrated Change Control and Plan Communications Management C. Plan Quality Management and Perform Quality Assurance D. Identify Risks and Develop Project Charter
The degree to which a particular stakeholder may be able to positively or negatively affect a project is his or her: A. Level of engagement. B. Level of interest. C. Level of commitment. D. Level of influence.
A stakeholder's belief about or mental picture of the future is a(n): A. Requirement. B. Heuristic. C. Expectation. D. Constraint
As project manager, you are unable to allocate as much time to interact with your stakeholders as you would like. Which of the following stakeholders will you make it a priority to get to know? A. The stakeholder who is an expert on the product of the project, but is not interested in implementing
The key objective of stakeholder management is: A. Communication. B. Coordination. C. Satisfaction. D. Relationships.
All of the following are responsibilities of the project manager EXCEPT: A. Carefully select the appropriate stakeholders for the project. B. Get stakeholders' sign-off that the requirements are finalized. C. Figure out when stakeholders will be involved in the project and how extensively. D. Ask
The project manager is trying to recall a stakeholder's preferred communication method. Where can she find that information? A. RACI chart B. Stakeholders engagement assessment matrix C. Stakeholder management plan D. Human resource management plan
Information in the stakeholder register should be: A. Accessible only to the project manager. B. Available to the project manager and PMO staff. C. Available to all stakeholders and team members. D. Shared with others at the discretion of the project manager.
You are the project manager for a large installation project when you realize there are over 200 potential stakeholders on the project. Which of the following would be the BEST course of action for you to take? A. Eliminate some stakeholders. B. Find an effective way to gather the needs of all
The role of each stakeholder is determined by: A. The stakeholder and the sponsor. B. The project manager and the sponsor. C. The team and the project manager. D. The project manager and the stakeholder.
A stakeholders engagement assessment matrix can be used to identify:A. Communication gaps. B. Additional stakeholders. C. Key relationships between stakeholders. D. Skill levels of stakeholders.
A project manager wants to more extensively involve the stakeholders on the project. Which of the following would be the BEST way to accomplish this? A. Have the stakeholders periodically review the list of project requirements. B. Invite the stakeholders to attend project status meetings. C. Send
You have been assigned to manage the development of an organization's new website. The site will be highly complex and interactive, and neither your project team nor the client has much experience with this type of website development. The timeline is extremely aggressive. Any delay will be costly
All of the following are parts of the team's stakeholder management effort EXCEPT: A. Determining stakeholders' needs. B. Identifying stakeholders. C. Giving stakeholders extras. D. Managing stakeholders' expectations.
Which of the following statements BEST describes how stakeholders are involved on a project? A. They help to determine the project schedule, deliverables, and requirements. B. They help to determine the project constraints and product deliverables. C. They help to determine the resource needs and
A particular stakeholder has a reputation for requesting many changes on projects. What is the BEST approach a project manager can take at the beginning of the project to manage this situation?A. Say "No" to the stakeholder a few times to dissuade him from submitting more changes. B. Get the
Stakeholders can be identified in which project management process groups? A. Initiating, planning, executing, and monitoring and controlling B. Initiating and planning C. Planning and monitoring and controlling D. Monitoring and controlling and closing
The project has been going well, except for the number of changes being made. The product of the project is being installed into seven different departments within the company and will greatly improve departmental performance when operational. The team has selected the appropriate processes for use
When do stakeholders have the MOST influence on a project? A. At the beginning of the project B. In the middle of the project C. At the end of the project D. Throughout the project
A new project manager is about to begin creating the procurement statement of work. One stakeholder wants to add many items to the procurement statement of work. Another stakeholder only wants to describe the functional requirements. The project is important for the project manager's company, but a
What type of contract do you NOT want to use if you do not have enough labor to audit invoices? A. Cost plus fixed fee (CPFF) B. Time & material (T&M) C. Fixed price (FP) D. Fixed price incentive fee (FPIF)
Your project team member delivers a project deliverable to the buyer. However, the buyer refuses the deliverable, stating it does not meet the requirement on page 300 of the technical specifications. You review the document and find that you agree. What is the BEST thing to do? A. Explain that the
The performing organization is trying to decide whether to split the procurement department and assign procurement responsibilities to departments directly responsible for the projects. A procurement professional might not want this split to occur because he or she would lose in a decentralized
The project team is arguing about the prospective sellers who have submitted proposals. One team member argues for a certain seller while another team member wants the project to be awarded to a different seller. The BEST thing the project manager should remind the team to focus on in order to make
You have just started work on a procurement when management decides to terminate the contract. What should you do FIRST? A. Go back to the Plan Procurement Management process. B. Go back to the Conduct Procurements process. C. Finish the Control Procurements process. D. Go to the Close Procurements
Close Procurements is different from Close Project or Phase in that Close Procurements: A. Occurs before Close Project or Phase. B. Is the only one to involve the customer. C. Includes the return of property. D. May be done more than once for each contract.
A seller is awarded a contract to build a pipeline. The contract terms and conditions require a work plan to be issued for the buyer's approval prior to commencing work, but the seller fails to provide one. Which of the following is the BEST thing for the buyer's project manager to do? A. File a
After much excitement and hard work, the procurement statement of work for the project is completed. Even after gaining agreement that the procurement statement of work is complete, the project manager is still unsure of whether it actually addresses all the buyer's needs. The project manager is
The project manager and project sponsor are discussing the project costs and whether it is better to have their own company do part of the project or hire another company to do the work. If they asked for your opinion, you might say it would be better to do the work yourself if: A. There is a lot
Your project has just been fast tracked and you are looking to quickly bring in a subcontractor to complete networking. There is no time to issue a request for proposal (RFP), so you choose to use a company you have used many times before for software development. A PRIMARY concern in this
Negotiations between two parties are becoming complex, so Party A makes some notes that both parties sign. However, when the work is being done, Party B claims they are not required to provide an item they both agreed to during negotiations, because it was not included in the subsequent contract.
Your program manager has come to you, the project manager, for help with a bid for her newest project. You want to protect your company from financial risk, and you have limited scope definition. What is the BEST type of contract to choose? A. Fixed price (FP) B. Cost plus percentage of cost (CPPC)
A project manager is in the middle of creating a request for proposal (RFP). What part of the procurement process is he in? A. Conduct Procurements B. Plan Procurement Management C. Administer Procurements D. Make-or-Buy Analysis
The project team is arguing about the prospective sellers who have submitted proposals. One team member argues for a certain seller while another team member wants the project awarded to a different seller. What part of the procurement process is the team in? A. Plan Procurement Management B.
During which procurement processes does procurement negotiation occur? A. Plan Procurement Management and Close Procurements B. Control Procurements and Close Procurements C. Conduct Procurements and Control Procurements D. Conduct Procurements and Close Procurements
Your company has an emergency and needs contracted work done as soon as possible. Under these circumstances, which of the following would be the MOST helpful to add to the contract? A. A clear procurement statement of work B. Requirements as to which subcontractors can be used C. Incentives D. A
With which type of contract is the seller MOST concerned about project scope? A. Fixed price B. Cost plus fixed fee C. Time and material D. Purchase order
Which of the following is an advantage of centralized contracting? A. Increased expertise B. Easier access C. No home for the procurement manager D. More loyalty to the project
You are in the middle of a complex negotiation when the other party says, "We need to finish in one hour because I have to catch my plane." That person is using which of the following negotiation strategies? A. Good guy, bad guy B. Delay C. Deadline D. Extreme demands
As part of the records management system, you are trying to make sure all records from the procurement are documented and indexed. Which of the following do you NOT have to worry about? A. Proposal B. Procurement statement of work C. Terms and conditions D. Negotiation process
The sponsor and the project manager are discussing what type of contract the project manager plans to use on the project. The sponsor points out that the performing organization spent a lot of money hiring a design team to come up with the design. The project manager is concerned that the risk for
A project performed under a cost-reimbursable contract has finally entered the Close Procurements process. What MUST the buyer remember to do? A. Decrease the risk rating of the project. B. Audit seller's cost submittals. C. Evaluate the fee she is paying. D. Make sure the seller is not adding
In a fixed-price (FP) contract, the fee or profit is: A. Unknown. B. Part of the negotiation involved in paying every invoice. C. Applied as a line item to every invoice. D. Determined with the other party at the end of the project.
The sponsor is worried about the seller deriving extra profit on the cost plus fixed fee (CPFF) contract. Each month he requires the project manager to submit CPI calculations and an analysis of the cost to complete. The project manager explains to the sponsor that extra profits should NOT be a
Which of the following is the BEST thing for a project manager to do in the Conduct Procurements process? A. Evaluate risks. B. Select a contract type. C. Perform market research. D. Answer sellers' questions about the procurement documents.
Which of the following activities occurs during the Plan Procurement Management process? A. Make-or-buy decisions B. Answering sellers' questions about the bid documents C. Advertising D. Proposal evaluation
Which of the following BEST describes the project manager's role in the procurement process? A. The project manager has only minor involvement. B. The project manager should be the negotiator. C. The project manager should provide an understanding of the risks of the project. D. The project manager
All of the following MUST be present to have a contract EXCEPT: A. A procurement statement of work. B. Acceptance. C. The address of the seller. D. Buyers' signatures.
A seller is working on a cost-reimbursable (CR) contract when the buyer decides he would like to expand the scope of services and change to a fixed-price (FP) contract. All of the following are the seller's options EXCEPT: A. Completing the original work on a cost-reimbursable basis and then
The primary objective of contract negotiations is to: A. Get the most from the other side. B. Protect the relationship. C. Get the highest monetary return. D. Define objectives and stick to them
A routine audit of a cost-reimbursable (CR) contract determines that overcharges are being made. If the contract does not specify corrective action, the buyer should: A. Continue to make project payments. B. Halt payments until the problem is corrected. C. Void the contract and start legal action
All the following statements about change control are incorrect EXCEPT: A. A fixed-price contract will minimize the need for change control. B. Changes seldom provide real benefits to the project. C. Contracts should include procedures to accommodate changes. D. More detailed specifications
A project manager for the seller is told by her management that the project should do whatever possible to be awarded incentive money. The primary objective of incentive clauses in a contract is to: A. Reduce costs for the buyer. B. Help the seller control costs. C. Synchronize objectives. D.
All of the following statements concerning procurement documents are incorrect EXCEPT: A. Well-designed procurement documents can simplify comparison of responses. B. Procurement documents must be rigorous with no flexibility to allow consideration of seller suggestions. C. In general, procurement
With a clear procurement statement of work, a seller completes work as specified, but the buyer is not pleased with the results. The contract is considered to be: A. Null and void. B. Incomplete. C. Complete. D. Waived.
Once signed, a contract is legally binding unless: A. One party is unable to perform. B. One party is unable to finance its part of the work. C. It is in violation of applicable law. D. It is declared null and void by either party's legal counsel.
Which of the following MUST be an agenda item at all team meetings? A. Discussion of project risks B. Status of current activities C. Identification of new activities D. Review of project problems
During the Identify Risks process, a project manager and stakeholders used various methods to identify risks and then created a long list of those risks. The project manager then made sure all the risks were understood and that triggers had been identified. Later, in the Plan Risk Responses
A watch list is an output of which risk management process? A. Plan Risk Responses B. Perform Quantitative Risk Analysis C. Perform Qualitative Risk Analysis D. Plan Risk Management
A project manager is creating a risk response plan. However, every time a risk response is suggested, another risk is identified that is caused by the response. Which of the following is the BEST thing for the project manager to do? A. Document the new risks and continue the Plan Risk Responses
A project team is creating a project management plan when management asks them to identify project risks and provide some form of qualitative output as soon as possible. What should the project team provide? A. Prioritized list of project risks B. Risk triggers C. Contingency reserves D.
Monte Carlo analysis is used to: A. Get an indication of the risk involved in the project. B. Estimate an activity's length. C. Simulate possible quality issues on the project. D. Prove to management that extra staff is needed.
A project has had some problems, but now seems under control. In the last few months, almost all the reserve has been used up and most of the negative impacts of events that had been predicted have occurred. There are only four activities left, and two of them are on the critical path. Management
Which of the following is a chief characteristic of the Delphi technique? A. Extrapolation from historical records from previous projects B. Expert opinion C. Analytical hierarchy process D. Bottom-up approach
During project executing, a major problem occurs that was not included in the risk register. What should you do FIRST? A. Create a workaround. B. Reevaluate the Identify Risks process. C. Look for any unexpected effects of the problem. D. Tell management.
During project executing, a team member identifies a risk that is not in the risk register. What should you do? A. Get further information on how the team member identified the risk, because you already performed a detailed analysis and did not identify this risk. B. Disregard the risk, because
While preparing your risk responses, you identify additional risks. What should you do? A. Add reserves to the project to accommodate the new risks and notify management. B. Document the risk items and calculate the expected monetary value based on the probability and impact of the occurrences. C.
The cost performance index (CPI) of a project is 0.6 and the schedule performance index (SPI) is 0.71. The project has 625 work packages and is being completed over a four-year period. The team members are very inexperienced and the project received little support for proper planning. Which of the
A system development project is nearing project closing when a previously unidentified risk is discovered. This could potentially affect the project's overall ability to deliver. What should be done NEXT? A. Alert the project sponsor of potential impacts to cost, scope, or schedule. B. Qualify the
You were in the middle of a two-year project to deploy new technology to field offices across the country. A hurricane caused power outages just when the upgrade was near completion. When the power was restored, all of the project reports and historical data were lost with no way of retrieving
You have been appointed as the manager of a new, large, and complex project. Because this project is business-critical and very visible, senior management has told you to analyze the project's risks and prepare response strategies for them as soon as possible. The organization has risk management
An experienced project manager has just begun working for a large information technology integrator. Her manager provides her with a draft project charter and immediately asks her to provide an analysis of the risks on the project. Which of the following would BEST help in this effort? A. An
A project manager is quantifying risk for her project. Several of her experts are off-site, but wish to be included. How can this be done? A. Use Monte Carlo analysis using the Internet as a tool. B. Apply the critical path method. C. Determine options for recommended corrective action. D. Use the
Your team has come up with 434 risks and 16 major causes of those risks. The project is the last in a series of projects that the team has worked on together. The sponsor is very supportive, and a lot of time was invested in making sure the project work was complete and signed off by all key
You are a project manager for the construction of a major new manufacturing plant that has never been done before. The project cost is estimated at US $30,000,000 and will make use of three sellers. Once begun, the project cannot be cancelled, as there will be a large expenditure on plant and
A project manager has assembled the project team. They have identified 56 risks on the project, determined what would trigger the risks, rated them on a risk rating matrix, tested their assumptions, and assessed the quality of the data used. The team is continuing to move through the risk

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