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Security Supervision And Management The Theory And Practice Of Asset Protection 3rd Edition IFPO - Solutions
Effective preemployment background checks can be effective in minimizing workplace theft. T F
In almost all cases, security threats are presented by outsiders. Employees generally pose little in the way of security risks. T F
Which of the following is not true of a scientific theory?a) It must be falsifiableb) It must be about observable phenomenac) It must be a proven factd) It must describe relationships
Motivation and opportunity serve as the two halves of a crime. T F
Which of the following statements best describes the difference between general and specific deterrence?a) Specific deterrence is about a specific crimeb) Specific deterrence is more specific in naturec) Specific deterrence is targeted at a specific individuald) Specific deterrence has never been
In the neoclassical school, which of the following assumptions is not made about individuals?a) They are logicalb) They are demonically possessedc) They are hedonistic motivatedd) They can choose to commit a crime
Which of the following statements is most likely to be associated with the positivist school of thought?a) Everyone is the sameb) Crime is best prevented through deterrencec) The logistics of crime precede all elsed) People are a product of their environment
Which type of theory places an emphasis on why people don’t become criminals?a) Control theoriesb) Classical theoriesc) Positivist theoriesd) Marxist theories
According to early strain theory, which of the following describes crime used to make money?a) Conformityb) Innovationc) Retreatismd) Ritualism
According to the techniques of neutralization, claiming one’s victim deserved being victimized is an example of which technique?a) Denial of injuryb) Denial of victimc) Appeals to higher loyaltiesd) Condemnation of the condemners
Feminist theories of crime always seek to explain why men are abusive. T F
Which of the following statements about theories is not true?a) Criminological theory cannot currently explain all crimeb) Most criminological theories explain a small to modest amount of variationc) Most criminological theories have no policy implications whatsoeverd) A few theories are
The collection of tests and procedures are traditionally called a Human Reliability Program (HRP).T F
Alcohol abuse takes two forms: Acute alcoholism, which is typified by the employee who reports to work drunk, and chronic alcoholism, which describes the individual who is a habitual and excessive user of alcohol.T F
Every Organizational Occupational Medical Program makes it compulsory for a preemployment medical examination.T F
A drug test presumed positive normally necessitates termination of an employee.T F
Violence in the workplace is one of today’s greatest management fears.T F
There are three levels of management.
Alcohol abuse takes two forms: alcoholism and chronic alcoholism.
Drug testing cannot be conducted on a schedule.
Psychological results from a two-part process consisting of psychological tests.
Medical is a complex undertaking as the individual being examined and evaluated is not the physician’s patient.
The following are a few guidelines for what a disciplinary policy should include:(select best answer).a) Explanation of Rightsb) Knowledge of Penaltiesc) Standard Operating Procedured) Efficiencye) All of the above
If an employer intends to utilize disciplinary procedures, it is a good idea for the management of that company to write a disciplinary policy. T F
in a workplace is another big issue that is commonly overlooked.
The power to dismiss an employee is always held by a first-line supervisor.T F
List six ways to discipline an employee:a)b)c)d)e)f)
Although disciplinary action is a punishment, its goal is to change a behavior, not to merely acknowledge its occurrence. T F
In order to determine if a violation has occurred, the event/incident must be.
Possible reasons to enforce disciplinary policy may include:a) Excessive tardinessb) Defective workmanshipc) Inadequate work performanced) All of the above
Discipline is usually prompted when a mistake is made, often in the form of a.
Discipline is basically an action taken by a supervisor to correct the behavior(s) of a subordinate employee, generally within that supervisor’s department. T F
Employee participation in decision making and policy development can foster a sense of ownership and motivations. T F
According to Herzberg, workers become frustrated when hygiene factors are absent. T F
Name the two types of reinforcement under Reinforcement Theory:1.2.
Most agencies do not have funds budgeted for employee motivational programs and therefore managers must be creative in creating effective opportunities to motivate staff. T F
Training may be used as a reward or motivator in some organizations. T F
According to Maslow, the most fundamental need for human beings is self-esteem. T F
authored the Two-Factor Theory.
Equity Theory is concerned with a “fair” relationship between effort and reward. T F
Leadership is not an important factor in employee motivation T F
Maslow’s hierarchy of needs contains three critical steps. T F
Perks/rewards as a result of the initial audit should be minimal. T F
Good housekeeping is a vital part of the overall security operation. T F
The security officer is responsible for preparing Site Operating Procedures. T F
How the officer is turned out for duty has little to do with performance. T F
Security officer motivation has little to do with organization“bottom-line” profit. T F
Our goal is to improve through heightened motivation.
All professional employees, regardless of their occupation, need regarding performance.
Electronic incident often replaces the manual process.
The job of motivating the officer can’t be done without expending and company resources.
The security officer plays a vital role in the success of any security organization.
As a supervisor, it is important to understand the company structure.T F
During the performance of your duties, flexibility is not a major concern.T F
The company clients’ ideas are important in how to train a security officer at their site. T F
A security officer’s performance reflects on the supervisor. T F
One of the most important characteristics of a supervisor is leadership. T F
Understanding on how to you need to for yourself.
Successful supervisors keep the lines of communication open by giving employees and going on in the company.
As a supervisor, of what all employees under you are doing.
You are to ensure that the security officer works the duties according to what the client wants done.
In the day-to-day operation, all and must be met following guidelines and union-negotiated clauses while remaining in budget.
Administering a written test to a job applicant is considered discriminatory. T F
The Fair Credit Reporting Act only governs credit reports. T F
Investing in your employees will make your company successful. T F
The expectation of a security person has increased. T F
The security role now includes customer service skills, working with other employees in various roles, make decisions, and the ability to multitask. T F
Hiring officers for any security role will be the same. T F
Your employment policies should include specific processes for the hiring and screening of candidates. T F
Hiring the right person requires total understanding of the job responsibilities and the environment. T F
Hiring the right person will lower your overhead, increase your Profits, lower your turnover, and increase your retention. T F
As a security manager, hiring security officers will be one of your most important responsibilities. T F
Employers should look at the macro level of recruitment in order to create a steady flow of applicants over time.
Job task analysis is essential for developing a job description on which a recruitment effort can be launched. T F
Realistic job previews are a key juncture between recruitment and retention.Without a realistic job preview the retention of personnel is diminished.T F
Horizontal promotion schemes using Officer First Class, Officer Second Class, and Officer Third Class job titles are also referred to as “promotion in place.”T F
Recruitment and retention ideas should be copied, as appropriate, from police agencies.T F
Morale and retention are aided by having quality first-line supervision. Sergeants, shift supervisors, shift leaders, and others are the of an organization.
Positive turnover is a bad thing for an organization and immediate steps must be taken to control it. T F
Newspaper ads can be expected to recruit new applicants as fast as electronic recruitment methods. T F
The cost of replacing an employee is generally thought to be equal to 25% of the employee’s annual wages. T F
Job shadowing is another term for an externship. T F
Businesses/retailers are four times more likely to be burglarized then households. T F
The 1988 British Crime survey found that individuals in certain types of jobs are more likely to become victims of crime. T F
Crime at the workplace has a direct impact on:a) Peopleb) Increased costs to consumersc) Insurance costsd) Health and safety legislatione) All of the above
is referred to as Security Management.a) Crime controlb) Community safetyc) Interpersonal violenced) Policing
One study found that both the public and management hold very favorable views on security in shopping centers. T F
Evaluations of response to crime whether within an organization or in a community setting need to take into account:a) Technology factorsb) Community standardsc) Management factorsd) Policing strategiese) A and Cf) A and B
Installation of a closed circuit television system can solve all your security problems. T F
Rational choice perspective refers to:a) Organizational studiesb) How offenders make decisions at the scenec) Disaster managementd) Policy choices
The main stages one goes through when planning to tackle crime and other security problems are called the:a) Assessment planning techniquesb) Specific strategy planc) Crime risk management processd) Crime issues response
Assessment, decision, foci, actions, evaluations are part of the:a) Learning processb) Security organizational chartc) Crime risk management chartd) Risk minimization strategy
Merchants in the United States use to recover money from shoplifters.This may spread to other types of economic crime.
Security will continue to erode the role of .
Natural disasters may become major drivers for the purchase of security products and services. They may replace to some degree in the news media.
Homeland Security has theoretically focused on prevention and response to. In practice it has expanded to encompass dealing with natural and man-made disasters.
terrorists have international connections, have not engaged in spectacular attacks, and are very sophisticated.a. Islamic fundamentalistsb. Ecoterror groupsc. Kooksd. “Lone Wolves”
There are two times as many security personnel as police personnel. This ratio is staying the same. T F
Organizations will need to hire either security managers or compliance managers in order to keep abreast of increasing governmental and private regulatory efforts.T F
Organized Retail Crime is an interjurisdictional problem requiring the use of public-private task forces. T F
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