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supervision concepts skill
Supervision Concepts And Practices Of Management 13th Edition Edwin C. Leonard, Kelly A. Trusty - Solutions
Efficiently and effectively bringing employees onboard should be the supervisor’s top priority. Traditionally, orientation means helping new employees become acquainted with the organization and its policies and procedures. This is done with the help of the HR department. The supervisor ensures
The supervisor wants to select employees who will contribute to excellent departmental performance.A review of the selection criteria is critical to identifying the best applicant. Depending on the organization, subordinates, peers, or team members may have a say in determining who is hired. This
Selection is the process of choosing the best applicant to fill a particular job. After job applicants are located, information must be gathered to help in determining who should be hired.Supervisors will use either a directive or nondirective interview approach, or some combination of the two. The
The pervasive presence of EEO laws and regulations has resulted in the HR staff assuming much of the responsibility to ensure that an organization’s employment policies and practices comply with these laws. The supervisor should review the applicant’s application, test scores, and other
Managing human resources (HR) should be one of the supervisor’s top priorities. In fulfilling staffing responsibilities, the supervisor can be substantially aided by the HR department. Increasingly, many organizations use firms that supply temporary workers to do some of the staffing work.One
How will the training effort be evaluated? P-9687
Who will conduct the training? P-9687
When and where will the training take place? P-9687
What will the program cost? P-9687
What benefits are anticipated to be derived from the training? P-9687
Which training and development programs best meet the instructional objectives? P-9687
What are the instructional objectives that need to be incorporated into the training program? (Instructional objectives are basically what the employee will know or be able to do upon completing the training.) P-9687
What are the purposes of the training? P-9687
What training do they need? P-9687
Who, if anyone, needs training? P-9687
Hire the applicant with the most potential. P-9687
Differentiate among the applications. P-9687
Determine whether the applicant will fit well with the organization and other employees. P-9687
Assess how well the applicant’s qualifications match the job requirements. P-9687
Gather information about the applicant. P-9687
Serve as a public relations tool by promoting the organization. P-9687
Involve those who will be working closely with the applicant to provide input into the selection process. P-9687
Give the interview the time it takes to “sell the organization” and ascertain the applicant’s suitability for the open position. P-9687
Make sure the applicant knows what to expect during the interview process. P-9687
Review the “hard data,” that is, the application form, résumé, references, test scores, and, if appropriate, the background check. P-9687
Remind all interviewers of the implications of EEO laws during the interview process to avoid discriminatory bias. P-9687
Make sure that all the interviewers know the “do’s and don’ts” of interviewing, for example, appropriate protocol and questions. P-9687
Arrange a meeting with HR, the supervisor, and other key employees before the interview to review the interview and selection process. P-9687
Explain approaches to training and the supervisor’s role in employee development. P-9687
Understand how to conduct an effective onboarding program. P-9687
Describe the hiring process and the importance of documentation. P-9687
Identify what the supervisor can do to ensure that the most qualified applicant is chosen. P-9687
Describe actions the supervisor should take to prepare for the selection process. P-9687
Discuss the interaction between the supervisor and the human resources department in empowering employees for success. P-9687
As a small group, compare your findings and compose a one- to two-page paper describing which factors you found to have the greatest influence and why you believe they have the greatest influence.? P-987
Using your notes and the factors, summarize your discussion in preparation for a small group discussion.? P-987
Ask the supervisor how many employees he or she supervises, then ask what factors he or she feels influence the number of employees that can be effectively supervised.You may use the factors listed in Figure 9.4 to provide some food for thought.? P-987
Go to a local business or organization and ask to speak for a few minutes with a supervisor about organizational management concepts.? P-987
Revisit Figure 9.4 and review the list of factors that influence a supervisor’s span of supervision.? P-987
Based on the group’s responses, collaboratively write a one-page paper sharing what you learned from this “You Make the Call!”? P-987
We have not shared with you the responses that the employees gave Tom. Please think of your current job or most recent job, and answer the questions that Tom asked each of the employees. Please write out your answers to those two questions and then share those answers with several of your
Pair up with another classmate. Discuss the following:a. Why would you like to work at Waldo Electronics? Why or why not?b. What do you think of the way that Waldo has organized its operations?? P-987
Choose two of the tools and, in a one- to two-page paper, evaluate whether they would be useful for a person who tends to waste time using the Internet. Discuss the benefits and drawbacks of each tool and explain why you would or would not suggest using them.? P-987
Investigate the technology tools listed below by visiting the website where they can be accessed, trying demonstration versions, viewing videos or installing trial versions of a few of them. You can locate the tools by searching their names in your Internet browser, or you can access links to each
When using the Internet, what are some habits you have that cause you to procrastinate or use time unwisely? If you don’t have any of these kinds of habits, what are some timewasting habits you’ve observed in other Internet users?? P-987
If you were an employee proposing a transition to telecommuting, how would you address these concerns?? P-987
What specific concerns might a supervisor have about managing telecommuters?? P-987
As a supervisor, what specific management issues will you have to address?? P-987
Using your choice of Internet search engine, search for examples of organizational charts using the key words“organizational chart.” Select three organizational charts to compare and contrast. In a one-page paper, describe the authority and responsibility relationships illustrated in each
Should the organization, as many firms have done; subcontract the human resources functions? Why or why not?? P-987
What if the production operations were subcontracted? The disadvantage?? P-987
What would be the advantages and challenges to the company if it chose to incorporate an online sales division?? P-987
What would be the advantages to the company if the production operations were transferred to an offshore location such as China? What would be the disadvantages?? P-987
After developing your organizational chart, define the departments and the relationships that you believe could most likely be downsized (restructured) in the event that growth slows or stops. Explain your proposed restructuring and your rationale for the restructuring strategy you’ve chosen.?
From this information, construct an organizational chart.You may use a template from any source you wish, and you may use a hierarchical, flat, project management, or other structure. Templates are available in Microsoft Word and a variety of online sources. You may eliminate or change the job
What do you need to do to better manage your time? Why is creating and prioritizing a “to-do” list important? How can technology help and hinder your effective use of time?What are your personal and professional goals for the week ahead? What time management strategies should you use to achieve
Why is the ability to conduct effective and productive meetings important for a supervisor? What should supervisors consider when deciding whether a face-to-face meeting is necessary? What steps should supervisors take to ensure that the meetings they participate in or chair succeed?? P-987
How have downsizing and the restructuring of organizations affected you, your family, friends, and the country?Are the downsizings and radical organization restructurings likely to render organizational principles obsolete? Discuss.? P-987
Explain the trade-off between the number of levels of management and the span of management. How does this problem typically affect a first-line supervisor?? P-987
Discuss the advantages and disadvantages of the project management structure. What needs to be done so that the unity of command is not violated?? P-987
Think of your most recent visit to a restaurant or coffee house. From the time you pulled into the parking lot until the time you pulled out, what were your impressions? What was done well or exceeded your expectations? What could they have done better? What was your assessment of how well they
What are the advantages of the informal organization?What are the challenges of the informal organization? Discuss the approaches the supervisor can take to foster cooperation with informal groups and their leaders. How can the leader(s) of the informal organization help the supervisor achieve
Define the organizing function.? P-987
“Work smarter, not harder” should become an integral part of your management vocabulary. Every supervisor needs to make effective use of time.Identifying the most important tasks is the most important step. The effective supervisor must plan, organize, prioritize, and diligently strive to
Historically, meetings were always face to face, because supervisors and employees want to know what is going on right now. Supervisors usually call meetings to get or give information or to discuss and solve problems. Face-to-face meetings are the best for bringing together the people who are
Downsizing usually involves eliminating job positions and levels of management. Supervisors who survive downsizings must adapt organizational principles to the changes, as well as provide support to layoff survivors in their department. This usually includes widening the span of management, giving
Departmentalization is the process of grouping activities and people into distinct organizational units.Departmentalization is most often done according to function, but it can be determined by geographic line, product or service, customer, process and equipment, or time. Rather than being able to
Hewlett-Packard (HP) and IBM are two of the world’s larger and best known organizations. Their vision and time-honored culture set the foundation for how they are structured and managed.When organizing a department, the supervisor should envision the ideal arrangement based on the assumption that
Normally, an organization should adhere to the unity-of-command principle. This principle requires that everyone be directly accountable to only one supervisor and that formal communication flows through the chain of command.The span-of-management principle should be observed when assigning
The informal organization interacts with, yet is apart from, the formal organizational structure. The informal organization can positively or negatively influence individual and group work performance.In order to engage the informal organization in productive ways, supervisors should seek to
The organizing function of management is to group and assign activities to work areas so as to achieve established objectives, in other words, to create a structural framework for getting the work done.To organize is to establish authority relationships among managers, supervisors, and
When and what follow-up is needed to the meeting (e.g., distribute a summary of the meeting and the actions to be taken)?? P-987
When and how should the meeting be evaluated?? P-987
When should the meeting end?? P-987
When and where should the meeting be scheduled?? P-987
How do we stay focused on the subject(s)?? P-987
How do we strive to find consensus and areas of agreement?? P-987
How should the meeting room be arranged?? P-987
How much time do we need to allot to each topic?? P-987
Who will be assigned as the note-taker?? P-987
Who will facilitate the meeting?? P-987
Who must attend?? P-987
Who will develop and distribute the agenda?? P-987
Who should be invited because they can provide information needed for problem solving or discussing the issue?? P-987
Who must do advance work or make decisions regarding the agenda?? P-987
Who is involved with the concerns, issues, or topics?? P-987
What are the ground rules for conducting the meeting?? P-987
What additional resources will be needed to accomplish the purpose?? P-987
What work must be completed before the meeting?? P-987
What preparation is needed on the part of the participants?? P-987
What information must be gathered before the meeting?? P-987
What information must be disseminated before the meeting?? P-987
What are the opportunities, threats, conflicts, problems, concerns, issues, or topics that should be considered?? P-987
What is the purpose (goal) of the meeting?? P-987
Follow up, including distributing a summary of the meeting (minutes) and actions to be taken.? P-987
Try to stay on the subject and adjourn on time, but make adjustments as necessary.? P-987
Strive to find consensus and areas of agreement before voting on the proposal.? P-987
Allow sufficient time for participants to offer information and discuss alternative proposals.? P-987
Encourage all group members to participate fully in the discussion.? P-987
Present the problems and issues to be discussed and the meeting’s objectives.? P-987
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