Questions and Answers of Modern Systems Analysis And Design

Match each of the key terms above with the definition that best fits it.PERT (Program Evaluation Review Technique)____ A systems analyst with a diverse set of skills management, leadership,
Match each of the key terms above with the definition that best fits it.Project____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management, and customer
Match each of the key terms above with the definition that best fits it.Project charter____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management, and
Match each of the key terms above with the definition that best fits it.Project closedown____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management,
Match each of the key terms above with the definition that best fits it.Project execution____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management,
Match each of the key terms above with the definition that best fits it.Project initiation____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management,
Match each of the key terms above with the definition that best fits it.Project management____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management,
Match each of the key terms above with the definition that best fits it.Project manager____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management, and
Match each of the key terms above with the definition that best fits it.Project planning____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management, and
Match each of the key terms above with the definition that best fits it.Project workbook____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management, and
Match each of the key terms above with the definition that best fits it.Resources____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management, and
Match each of the key terms above with the definition that best fits it.Slack time____ A systems analyst with a diverse set of skills management, leadership, technical, conflict management, and
Match each of the key terms above with the definition that best fits it.Affinity clustering____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Bottom-up planning____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Competitive strategy____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Corporate strategic planning____ An orderly means of assessing the information needs of an organization and defining the
Match each of the key terms above with the definition that best fits it.Electronic commerce (EC)____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Incremental commitment____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Information systems planning (ISP)____ An orderly means of assessing the information needs of an organization and defining the
Match each of the key terms above with the definition that best fits it.Internet____ An orderly means of assessing the information needs of an organization and defining the systems, databases, and
Match each of the key terms above with the definition that best fits it.Internet-of-Things (IoT)____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Mission statement____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Objective statements____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Top-down planning____ An orderly means of assessing the information needs of an organization and defining the systems,
Match each of the key terms above with the definition that best fits it.Value chain analysis____ An orderly means of assessing the information needs of an organization and defining the systems,
What initial questions must be answered for an analyst to build an initial prototype of a system output?
What other or additional information should be collected on a System Service Request (see Figure 14-2) for maintenance?Figure 14-2 Pine Valley Furniture System Service Request REQUESTED BY Juanita
What type of labeling can you use in a table or list to improve its usability?
What are structured walk-throughs for code? What is their purpose? How are they conducted? How are they different from code inspections?
Your university or school probably has some form of microcomputer center or help desk for students. What functions does this center perform? How do these functions compare to those outlined in this
Suppose you were responsible for organizing the user documentation for Hoosier Burger’s inventory control system (described in previous chapters). Write an outline that shows the documentation you
What types of security policies and procedures does your university have in place for campus information systems?
Interview someone you know or have access to who works for a medium to large organization. Ask for details on a specific instance of organizational change: What changed? How did it happen? Was it
Reexamine the data you collected in the interview in Field Exercise 1. This time, analyze the data from a political perspective. How well does the political model explain how the organization dealt
Ask a systems analyst you know or have access to about implementation. Ask what the analyst believes is necessary for a successful implementation.
Prepare a research report on successful and unsuccessful information system implementations. After you have found information on two or three examples of both successful and unsuccessful system
Talk with people you know who use computers in their work. Ask them to get copies of the user documentation they rely on for the systems they use at work. Analyze the documentation. Would you
Volunteer to work for a shift at a help desk at your school’s computer center. Keep a journal of your experiences. What kind of users did you have to deal with? What kinds of questions did you get?
Let’s say your professor has asked you to help him or her train a new secretary on how to prepare class notes for electronic distribution to class members. Your professor uses word-processing
Contrast the following terms:a. Adaptive maintenance, corrective maintenance, perfective maintenance, preventive maintenance.b. Baseline modules, build routines, system librarianc. Maintenance,
List the steps in the maintenance process and contrast them with the phases of the SDLC.
What are the different types of maintenance and how do they differ?
Describe the factors that influence the cost of maintenance. Are any factors more important than others? Why?
Maintenance has been presented as both the final stage of the SDLC (see Figure 14-1) and as a process similar to the SDLC (see Figure 14-3). Why does it make sense to talk about maintenance in both
Describe three ways for organizing maintenance personnel and contrast the advantages and disadvantages of each approach.
What types of measurements must be taken to gain an understanding of the effectiveness of maintenance? Why is tracking mean time between failures an important measurement?
According to Figure 14-4, corrective maintenance is by far the most frequent form of maintenance. What can you do as a systems analyst to reduce this form of maintenance?Figure 14-4 Maintenance
What managerial issues can be better understood by measuring maintenance effectiveness?
Describe the process for controlling maintenance requests. Should all requests be handled in the same way or are there situations when you should be able to circumvent the process? If so, when and
What is meant by configuration management? Why do you think organizations have adopted the approach of using a systems librarian?
How are automated tools used in the maintenance of information systems?
What is the difference between reverse engineering and reengineering tools?
What are some special maintenance issues and procedures that are especially relevant for websites?
In what ways is a request to change an information system handled differently from a request for a new information system?
Study an information systems department with which you are familiar or to which you have access. How does this department organize for maintenance? Has this department adopted one of the three
Briefly discuss how a systems analyst can manage each of the six cost elements of maintenance described.
Suppose you were a system librarian. Using entity relationship diagramming notation, describe the database you would need to keep track of the information necessary in your job. Consider operational,
Software configuration management is similar to configuration management in any engineering environment. For example, the product design engineers for a refrigerator need to coordinate dynamic
In the section on PVF’s WebStore, it is mentioned that Jim Woo will prepare a list of ISP Web-hosting services. Prepare such a list for website maintenance. Contrast the responsibilities of the ISP
Study an information systems department with which you are familiar or to which you have access. How does this department measure the effectiveness of systems maintenance? What specific metrics are
With the help of other students or your instructor, contact a system librarian in an organization. What is this person’s job description? What tools does this person use to help him or her in the
Interview the Webmaster at a company where you work or where you have a contact. Investigate the procedures followed to maintain this website. Document these procedures. What differences or
Consider the E-R diagram of Figure 9-21.a. Transform this E-R diagram into a set of 3NF relations.b. State and justify all referential integrity rules for the 3NF relations you created in Problem and
Find a systems analyst or database administrator within a company that uses a database management system to organize the company’s corporate data. Ask this person to describe how he or she uses
Transform the E-R diagram of Figure 8-23 into a set of 3NF relations. Make up a primary key where needed and one or more nonkey attributes for each entity.Figure 8-23 TOOL ++ Used_on PROJECT Project
Suppose you were responsible for establishing a help desk for users of Hoosier Burger’s inventory control system (described in previous chapters). Which support system elements would you create to
Suppose you were responsible for establishing a training program for users of Hoosier Burger’s inventory control system (described in previous chapters). Which forms of training would you use? Why?
Is it good or bad for corporations to rely on vendors for computing support? List arguments both for and against reliance on vendors as part of your answer.
Discuss the role of a centralized training and support facility in a modern organization. Given advances in technology and the prevalence of self-training and consulting among computing end users,
How much documentation is enough?
Why is it important to keep a history of test cases and the results of those test cases even after a system has been revised several times?
You have been a user of many information systems including, possibly, a class registration system at your school, a bank account system, a word-processing system, and an airline reservation system.
One of the most difficult aspects of using the single location approach to installation is choosing an appropriate location. What factors should be considered in picking a pilot site?
Develop a table that compares the four installation strategies, showing the pros and cons of each. Try to make a direct comparison when a pro of one is a con of another.
Which installation strategy would you recommend for PVF’s Purchasing Fulfillment System? Which would you recommend for Hoosier Burger’s inventory control system? If you recommended different
Prepare a testing strategy or plan for PVF’s Purchasing Fulfillment System.
What are the common security threats to systems? How can they be addressed?
Describe the various roles typically found in a help desk function.
Describe the delivery methods many vendors employ for providing support.
Why do corporations rely so heavily on vendor support?
What proof do you have that individual differences matter in computer training?
What is e-learning?
What is self-training?
What are the common methods of computer training?
What is the difference between system documentation and user documentation?
Explain Lucas’s model of implementation success.
List and define the factors that are important to successful implementation efforts.
What is the conventional wisdom about implementation success?
What are the four approaches to installation? Which is the most expensive? Which is the most risky? How does an organization decide which approach to use?
Explain the code-testing process.
Jim Watanabe was in his new car, driving down I-5, on his way to work. He dreaded the phone call he knew he was going to have to make.The original go-live date for a pilot implementation of Petrie
Describe the general guidelines for structuring data entry fields. Can you think of any instances when it would be appropriate to violate these guidelines?
List and describe the functional capabilities needed in an interface for effective entry and navigation. Which capabilities are most important? Why? Will this be the same for all systems? Why or why
What are the deliverables from coding, testing, and installation?
The references in this chapter point to a number of sources that provide website design guidelines (see additional references in the References list). Visit these sites and summarize, in a report,
Search the web for information related to web services and the associated technology standards being utilized. Specifically, compare and contrast SOAP and REST using the various characteristics you
In this chapter, file servers were described as one way of providing information to users of a distributed information system. What file servers are available, and what are their relative strengths,
Visit an organization that has installed a LAN. Explore the following questions.a. Inventory all application programs that are delivered to client PCs using a file server architecture. How many users
Go to the Web and find a site that provides personalized content and a site that allows you to customize the site’s content to your preferences. Prepare a report that compares and contrasts
Design consistency within an Internet site is an important way to build customer loyalty and trustworthiness. Visit one of your favorite websites and analyze this site for design consistency. Your

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