Questions and Answers of Modern Systems Analysis And Design

Match each of the key terms above with the definition that best fits it.Phased installation____ A testing technique in which participants examine program code for predictable language-specific
Match each of the key terms above with the definition that best fits it.Refactoring____ A testing technique in which participants examine program code for predictable language-specific errors.____ A
Match each of the key terms above with the definition that best fits it.Single-location installation____ A testing technique in which participants examine program code for predictable
What are the six major activities that make up the implementation phase of a systems development project?
As a systems analyst, what would your principal responsibility be during the implementation phase?
Users often turn to their colleagues for help with features of a new system rather than to the IT support department. What is the reason for this?
According to Ginzberg, there are at least two conditions necessary for a successful implementation effort: management support and user involvement. What would you consider as another major
This chapter states that the distinction between training and support becomes more and more blurred. What is the reason for this?
What are the common strategies for software vendors when it comes to handling support for organizations, and why has there been a change over the decades?
Discuss the merits and possible problems with e-learning (in the form of self-studies) as opposed to traditional classroom learning.
Nicholas works as a project manager in Lyon, France. The proposed client complains a bit about the budget, which seems unnecessarily large. For one thing, the client questions the amount of money
Rico has recently been made responsible for user training and support for a systems development project in Bologna, Italy. The project leader has given him a budget of €500,000 to support the users
The six major activities of the implementation phase involve a large number of roles, such as coders, analysts, and manual authors. In many organizations, these roles must be taken on by just a few
Re-examine the data you collected in the interview in Field Exercise 1. This time, analyze the data from a political perspective. How well does the political model explain how the organization dealt
It is recommended that, where possible, test cases be developed by analysts, not by programmers. Why is this?
It is further recommended that regardless of whether test cases and other kinds of formal test are used, testing should be performed by individuals other than the programmer responsible for the code
The best measure of success for a system is probably whether it will be used. List some major factors that you think may decide whether a system will in fact be used (by happy users) or not.
Find a person working as an author of educational material, such as user manuals, videos, or software for user training. What is this person’s opinion on the different methods? Which is best suited
Match each of the key terms above with the definition that best fits it.Baseline modules____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair flaws
Match each of the key terms above with the definition that best fits it.Build routines____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair flaws
Match each of the key terms above with the definition that best fits it.Configuration management____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to
Match each of the key terms above with the definition that best fits it.Re-engineering____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair flaws
Match each of the key terms above with the definition that best fits it.Preventive maintenance____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair
Match each of the key terms above with the definition that best fits it.Perfective maintenance____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair
Match each of the key terms above with the definition that best fits it.Mean time between failures (MTBF)____ Changes made to a system to fix or enhance its functionality.____ Changes made to a
Match each of the key terms above with the definition that best fits it.Maintenance____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair flaws in
Match each of the key terms above with the definition that best fits it.Corrective maintenance____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair
Match each of the key terms above with the definition that best fits it.Maintainability____ Changes made to a system to fix or enhance its functionality.____ Changes made to a system to repair flaws
Who would find system documentation useful?
Who are the intended audience for the documentation created during the implementation phase?
Interview a manager of an IT support department. Show the manager Figure 14-8. Does this manager agree with the figure or do they see a danger in using this model without much reflection? What is
Consider the four sorts of maintenance activities. How does the IT support group at your university or workplace distribute the time they have available for these tasks Interview a person involved in
What six maintenance activities are especially related to Website management? Discuss the importance of every activity and rate their importance according to your discussion.
Re-read the passage about the maintenance problem that the PVF Website was facing. If you were Joe, what would you do?
A large hospital can have more than 1,500 IT systems running, and many nurses and doctors may need to log in to up to a dozen different systems. How much strain do you think this situation puts on
Discuss the graph found in Figure 14-5. What does it show? Does the difference in cost surprise you? How big is the largest difference between the dots shown on the diagram? What are its consequences
A fictional information system is accompanied by a dedicated support system, and there are two people responding to users’ requests. Unfortunately, the requests start piling up, and this is a
Following on the previous question, how much of a system development project’s entire budget might go to system maintenance, and how can this figure be lowered?Data from previous questionCorrective
Corrective maintenance accounts for about 75 percent of a system’s maintenance costs. Why is this unfortunate?
Describe the process of updating baseline modules using a process for sending e-mails as an example.
What does the term “baseline module” refer to?
A software tool analyzes source code and then creates schematics (UML diagram or the like) of a selected part of an application. Does this tool support reverse engineering or reengineering?
In some organizations, some of the best programmers are assigned to maintenance duties. What is the line of thinking here?
Why is managing the queue of pending tasks an important activity?
After the update has been completed and a new plug-in has been acquired, installed, and thoroughly tested, everything works fine. However, it is discovered that a competitor’s Website works better
A plug-in (small application) used in the Website in the previous problem ceases to work after the move to the new Web server. Steps are taken to find another plug-in and replace the old one. What
Match each of the key terms above to the definition that best fits it.Application program interface (API)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Application server____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Cascading Style Sheets (CSSs)____ The cabling, hardware, and software used to connect workstations, computers, and file servers
Match each of the key terms above to the definition that best fits it.Client____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a confined
Match each of the key terms above to the definition that best fits it.Client/server architecture____ The cabling, hardware, and software used to connect workstations, computers, and file servers
Match each of the key terms above to the definition that best fits it.Content management system (CMS)____ The cabling, hardware, and software used to connect workstations, computers, and file servers
Match each of the key terms above to the definition that best fits it.Customization____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Database engine____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Domain naming system (BIND)____ The cabling, hardware, and software used to connect workstations, computers, and file servers
Match each of the key terms above to the definition that best fits it.File server____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Hypertext Markup Language (HTML)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Hypertext Transfer Protocol (HTTP)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Information systems infrastructure____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Infrastructure as a service (IaaS)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.JavaScript Object Notation (JSON)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Local area network (LAN)____ The cabling, hardware, and software used to connect workstations, computers, and file servers
Match each of the key terms above to the definition that best fits it.Middleware____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Personalization____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Representational State Transfer (REST)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Platform as a service (PaaS)____ The cabling, hardware, and software used to connect workstations, computers, and file servers
Match each of the key terms above to the definition that best fits it.Service-oriented architecture (SOA)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Simple Object Access Protocol (SOAP)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Software as a service (SaaS)____ The cabling, hardware, and software used to connect workstations, computers, and file servers
Match each of the key terms above to the definition that best fits it.Thin client____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Three-tiered client/server architecture____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Utility computing____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Virtual machine____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Virtualization____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.eXtensible Markup Language (XML)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.eXtensible Stylesheet Language (XSL)____ The cabling, hardware, and software used to connect workstations, computers, and file
Match each of the key terms above to the definition that best fits it.Web service____ The cabling, hardware, and software used to connect workstations, computers, and file servers located in a
Match each of the key terms above to the definition that best fits it.Calculated field____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary
Match each of the key terms above to the definition that best fits it.Data type____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number of
Match each of the key terms above to the definition that best fits it.Default value____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary
Match each of the key terms above to the definition that best fits it.Denormalization____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary
Match each of the key terms above to the definition that best fits it.Field____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number of
Match each of the key terms above to the definition that best fits it.Null value____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number
Match each of the key terms above to the definition that best fits it.Physical file____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary
Match each of the key terms above to the definition that best fits it.Primary key____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number
Match each of the key terms above to the definition that best fits it.Recursive foreign key____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Referential integrity____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Relation____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number of
Match each of the key terms above to the definition that best fits it.Relational database model____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Second normal form (2NF)____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Secondary key____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary
Match each of the key terms above to the definition that best fits it.Sequential file organization____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Synonym____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number of
Match each of the key terms above to the definition that best fits it.Third normal form (3NF)____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Well-structured relation____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.File organization____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary
Match each of the key terms above to the definition that best fits it.Foreign key____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number
Match each of the key terms above to the definition that best fits it.Functional dependency____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Hashed file organization____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an
Match each of the key terms above to the definition that best fits it.Homonym____ A named, two-dimensional table of data. Each relation consists of a set of named columns and an arbitrary number of

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