Human Resource Management Applications Cases Exercises Incidents and Skill Builders 7th edition Stella M. Nkomo, Myron D. Fottler, R. Bruce McAfee - Solutions

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1. Do you think Bob’s approach to job analysis will be effective in creating useful job descriptions?2. What can be done to improve this job analysis process?
Respond to the following statement: “Pay grades limit a company’s ability to achieve competitive advantage.” Do you agree? Provide rationale for your position.
Two employees perform the same job, and each received exemplary performance ratings. Is it fair to give one employee a smaller percentage merit because his pay falls within the third quartile but give a larger percentage merit increase to the other because his pay falls within the first quartile?
Describe some ethical dilemmas sales professionals may encounter. How can sales compensation programs be modified to minimize ethical dilemmas?
React to the statement: “Merit pay grids have the potential to undermine employee motivation.” Please discuss your views.
Compression represents a serious dysfunction of pay structures. Discuss some of the major ramifications of compression. Also, discuss how companies can minimize or avoid these ramifications.
1. What are the sales objectives for the new Sales Representative?2. What role will the compensation design play in motivating the new Sales Representative?3. What kind of sales incentive plan do you recommend? Why?4. Compare and contrast merit pay systems and sales compensation.5. Briefly discuss
1. Should Docutrend use the same pay policy for all of its open positions?2. What pay policy would you recommend? Why?
Many compensation professionals are faced with making choices about which discretionary benefits to drop because funds are limited and the costs of these benefits continually increase. Assume you make such choices. Rank order discretionary benefits, starting with the ones you would most likely drop
Discuss your views about whether discretionary employee benefits should be an entitlement or something earned based on performance.
1. Do you think changing Superior’s time-off policies will decrease unscheduled time-off?2. Beyond reducing occurrences of unscheduled time-off, are there any other benefits to offering PTO?3. Are there any disadvantages to changing to PTO? 4. What are the components of discretionary benefits?
1. What are some potential problems with Aspect’s compensation structure for sales representatives?2. What changes do you recommend?
Are employees more likely to favor defined contribution plans over defined benefit plans? How about employers? Explain your answer.
Summarize the controversial issues regarding cash balance plans.
Discuss the basic concept of insurance. How does this concept apply to health care?
Describe the principles of fee-for-service plans and managed care plans. What are the similarities and differences?
Discuss some of the choices an employer may make to help control health care costs.
1. What are some advantages of the implementing the HSA option?2. What are some potential disadvantages of the HSA option?3. What do you recommend? Why?4. Compare and contrast defined contribution plans with defined benefit plans.5. Define health insurance concepts such as insurance policy and
1. How should Allison approach evaluating Venta Care’s benefit program?2. What are some benefits Allison should consider changing or eliminating? Why?
Except for the Family and Medical Leave Act, the remaining legally required benefits were conceived decades ago. What changes in the business environment and society might affect the relevance or perhaps the viability of any of these benefits? Discuss your ideas.
Provide your reaction to the statement, “Employee benefits are seen by employees as an entitlement for their membership in companies.” Explain the rationale for your reaction.
Conduct some research on the future of the Social Security program. Based on your research, prepare a statement not to exceed 250 words that describes your view of the Social Security program. Refer to the information obtained from your research efforts, indicating how it influenced your views.
1. What are some factors that Alan should consider when determining whether or not to offer benefits to part-time workers?2. Do you think the firm should offer benefits to part-time workers? If yes, should they offer paid time-off, the 401(k) plan and health insurance? Or only one or two of the
1. What can Elite do to lower their healthcare insurance costs? 2. Will making changes to the company’s healthcare insurance benefit affect the company’s ability to recruit and retain employees?
What can be done to make the function of compensation committees consistent with shareholders’ interest? Explain your answer.
Discuss your position on executive compensation. Is executive compensation excessive or appropriate?
Discuss the differences between enhanced benefits and perquisites.
1. What additional information about the CEO’s pay package should Don identify to potentially share with the employees?2. How can Don explain the pay disparity to the employees to ease their concerns about the fairness of the CEO’s pay?3. Discuss the six forms of deferred (stock)
1. Why is it important to provide effective communication about employee benefits?2. What is your opinion of JSJ’s current communication about their benefit program?3. How can JSJ improve their benefits communication?
Discuss some of the problems that companies are likely to face when both contingent workers and core employees work in the same location. Does it matter whether contingent workers and core employees are performing the same jobs? Explain your answer.
Companies generally pay temporary employees lower wages and offer fewer benefits than they extend to their core counterparts. Nevertheless, what are some of the possible drawbacks for companies that employ temporary workers? Do you believe that these drawbacks outweigh the cost savings? Explain
What arguments can be made in favor of using compressed work week schedules for companies that pursue lowest-cost strategies? What are the arguments against using compressed work week schedules in such situations?
What impact will flexible work schedules have on employees’ commitment to their employers? On employee productivity? On company effectiveness?
Provide your reactions to the following statement: Contingent workers should be compensated on a pay-for-knowledge system.
1. Would offering telecommuting as an option benefit Med Ex? How?2. Are there any disadvantages or challenges in offering telecommuting?3. What do you recommend Med Ex do? Why?4. Explain leased employee arrangements. Discuss employee benefits for leased workers.5. Discuss flexible work schedules
1. What role does the compensation package play in attracting the right talent for the CEO position?2. What are some recommendations the consultant may provide to the Board for the compensation package?
Discuss the strengths and weaknesses of the following methods for establishing base pay in international contexts: home country-based pay, headquarters-based pay, and host country-based pay.
For a country of your choice, conduct research into the cultural characteristics that you believe should be important considerations in establishing a core compensation program for a U.S. company that plans to locate there. Discuss these characteristics. Discuss as well whether you feel that
Allowances and reimbursements for international assignments are costly. Should companies avoid international business activities? Explain your answer. If you answer no, what can companies to do minimize cost?
Of the many reimbursements and allowances that U.S. companies make for employees who take foreign assignments, which one is the most essential? Discuss your reasons.
1. How should Dale approach the determination of the consultant’s salaries as expatriates? 2. Should Jenkins offer any incentive compensation or additional benefits to the expatriates? Why or why not?3. Describe the four challenges that companies face in the development and the implementation of
1. Why would Eco Safe prefer to engage Laney as an independent contractor?2. Based on the information provided, do you think Laney should be engaged as an independent contractor?
Discuss the main differences between the minimum pay regulations in the United States (Chapter 2) and one other country’s practices discussed in this chapter. How do these differences affect companies’ ability to compete with other companies worldwide?
Discuss the main differences between retirement systems in the United States (taking into account legally required and discretionary programs) and one other country discussed in this chapter. Does it appear that the costs of retirement programs are creating burdens for competitive advantage?
1. What are some labor-related factors that Threads should consider when comparing Mexico and Canada? 2. What are some labor-related factors that would favor Canada as the location of the new facility? Mexico?3. Why is it important for HR and compensation professionals to learn about compensation
How can compensation practices affect the willingness of executives at Global Appliance to take international assignments?What are some aspects of Global’s compensation practices that Jackson should examine?
This chapter discusses four important issues that will shape compensation professionals’ work for years to come. Which of these stands to create the greatest uncertainty for compensation professionals? Explain your answer.
Describe the most recent developments in health care reform. How do these developments compare to what is discussed in this chapter? To help answer this question, conduct a search on the internet using terms such as ‘health care reform’ or ‘Patient Protection and Affordable Care Act’.
Please identify one or more issues besides the ones discussed in this chapter that you feel will help define future of compensation professionals’ work.
List the four challenges for compensation professionals. Among these, describe the challenges brought by wage issues in China.
Briefly discuss the uncertainties brought by health care reform and changing workforce demographics.
1. Discuss the relationship between the corporate human resources structure and operations at the plant level. What impact, if any, did it have on the present situation? 2. How should Joyce Newcombe have handled this situation? 3. What, if any, disciplinary action should have been taken against the
1. How does McCain view her role as human resource manager? 2. What is Harrison’s business strategy? 3. What is the structure and staffing of HR? 4. Analyze the data in Exhibit 1.4. What are its implications? 5. Given the organization's size and strategic goals, evaluate the development of the
1. Evaluate Johnson’s actions in dealing with the e-mail. 2. Examine the data contained in Exhibits 1.10 and 1.12-1.17. What seem to be the most significant diversity issues at Johnson? 3. What is the cost to the organization of these problems? What will happen if they are not addressed? 4. Where
1. Analyze the data in Exhibit 1.20. What conclusions do you reach? (Is there evidence of discrimination in promotion decisions?). 2. Do you believe that Gemson, Thompson, LeBlanc, and Jackson were discriminated against? 3. What are some of the potential disadvantages of a "word of mouth" promotion
1. If you were Schein, what would you do if anything? Explain. 2. What should Bob do about Patel’s claim that Beatty has become hostile towards him? 3. What rights and protections do whistleblowers have in the workplace today?
1. What factors appear to be affecting LGA’s staffing practices? 2. Who is responsible for meeting the requirements of the Immigration and Reform and Control Act in respect of the completion of I-9 Forms? 3. If you were Martin, what would you do now?
1. Did Wayne have an employment contract either oral or written with EcoCare? Why or Why not? 2. What problems, if any, do you see with EcoCare's pre-employment process? 3. Can an employer's written personnel policies ever be construed as a contract between an employer and an employee? 4. Was
1. What is “beautyism”? 2. To what degree was “beautyism” a factor in this decision? How do you know? 3. Why and to what degree do more attractive male and female job applicants have an advantage in the interview process? 4. What can managers do to eliminate the “beautyism” bias during
1. What actions should Sweets, Inc. take now? Explain your reasoning. 2. What steps can the firm take to prevent this problem from occurring in the future? 3. What additional information needs to be gathered before any decisions are made or action taken?
1. If you were Bill Baldwin, what actions would you take in response to Tran’s request? 2. What hiring policy should the firm follow? 3. Does the firm have too diverse a workforce?
1. What is cultural diversity? 2. Why is cultural diversity an important issue for all organizations? What are the potential disadvantages of ignoring it as an issue? What steps should a proactive organization take to respond to this challenge? 3. Evaluate the content and training method used by
1. If you were Beckwith, would you have dropped your transfer request to help Martin? 2. Should Fisher have given Martin preference over Beckwith because of his disability? Does seniority override the “reasonable accommodation” requirement as specified in the Americans with Disabilities Act?
1. How and why do strategic decisions affect human resources management policies? Can human resources policies or constraints ever affect strategy? Why or why not? 2. Identify the problem and causes of the problem in this case. 3. Evaluate Dean Blake's strategy and human resource policies. Did
1. What do you see as the strengths and weaknesses of the HR Director’s proposed work schedule from (a) the employees’ perspective, and (b) the firm’s perspective? 2. Would you recommend the firm use the new work schedule? Why? 3. What alternative work schedule could be used?
1. If you were Bob Getz, how would you recruit the needed employees? 2. Evaluate the Lake Mead campground manager's suggestion that Getz recruit employees by placing a want ad in the Cleveland newspaper. 3. What should the firm do if it is unable to recruit sufficient employees for the job?
1. What are the advantages and disadvantages of Internet recruitment and selection for a small but expanding company like Jackson Hotels? How would you minimize the disadvantages? 2. Which of the above three approaches to online recruiting and selection (if any) makes the most sense and why? 3.
1. What recruitment sources do you recommend Jackson Hotels use for the kinds of positions they are planning to utilize? Why? 2. What background investigation, if any, would you recommend to differentiate acceptable from unacceptable job candidates? Why? 3. What selection criteria and processes
1. Critique each of the alternative approaches suggested for solving the problem of selecting patient escorts at City Hospital. 2. Recommend a procedure for recruiting and hiring patient escorts. 3. Besides improving its selection procedures, what other actions could the hospital potentially take
1. Is there any evidence of adverse impact against any race, sex, or ethnic groups? 2. If the total selection process for a job has no adverse impact, should the individual components of the selection process are evaluated for adverse impact? 3. Which type of validation would you use? Why? What
1. What lessons can you draw from this case regarding what students, employers, and faculty can use social media such as Facebook during the recruitment and selection process. 2. What policies, if any, should employers develop concerning the use of social media for various purposes including
1. Identify the major problem or problems and the causes. 2. What are some alternatives for dealing with these problems? For example, is it possible to avoid layoffs through the use of attrition? 3. Develop a plan for implementing employee layoffs over the next year which will generate $3
1. Discuss the nature and causes of the problem. 2. Should Mr. James attempt to improve the exit interview process? If so, how should this be done? 3. What other assessment alternatives should he consider in addition to or rather than exit interviews? 4. How can James use the information generated
1. What are the major problems in this case? 2. If you were Jim Staples, what steps would you take to solve the problems depicted in this case? 3. What are the advantages and disadvantages of having a “no nepotism” policy?
1. What are the legal and ethical issues involved in this case? Was it ethical for Gladys Morrison to have applied for the position in the first place? 2. Should the owner hire Morrison or some other applicant? Should the information about the pregnancy be considered? 3. If Morrison is hired, how
1. Describe the nature and causes of the problem faced by Sweeny.2. What additional questions should Sweeney ask or what additional information is needed before proceeding toward a solution to this problem? Why?3. What are the individual and organizational benefits of a formalized career
1. Evaluate the company's on-the-job training program. Should it be changed? 2. Should the company install an employee orientation program for new factory workers, or is one unnecessary? 3. What changes should be made in the company's safety training program? 4. What other kinds of approaches other
1. If you were Tom Morrison, would you implement a formal mentoring program? Is so, how would you address the VP's concerns? 2. What alternatives to a mentoring program are available to Morrrison?
1. What other management development approaches could the firm use to improve managerial skills other than I-MBA programs? 2. What criteria should the firm use to determine if it will pay for employees to enroll in any degree program offered on the internet, including an I-MBA program? 3. Should
1. What action should Leroy Washington take in response to Carol McCalmont’s and Janet Weber’s actions? Should McCalmonts be granted a raise even though she hadn’t completed her self-evaluation? 2. Evaluate the Engel Product’s self-appraisal system. Should it be changed to make it more
1. Evaluate Mills management of Carpenter’s performance. What are the strengths and weaknesses of their approach to performance appraisal (i.e. management by objectives)? 2. Do you agree or disagree with Amato’s observation that Carpenter should have been terminated earlier? 3. Will Carpenter
1. What types of orientation should supervisors provide at the work site?2. What are the fundamental problems in this situation? What would be required to address these problems?3. What training methods should be used to train the supervisors assuming approval of the proposal?4. What written
1. If you were on the HR Committee of State Bank, what decisions would you suggest regarding raises for tellers?2. How much faith should the HR Committee place in the accuracy of the wage survey?3. Critique State Bank’s policy of giving merit raises that range from zero to 8 percent, depending on
1. Describe the fundamental problem in this case together with its causes2. What specific mistakes were made by a. The General Manager and b. The Program Director?3. Did you ever do unpaid volunteer work? What were your purposes/goals? Did you achieve them?4. What types of rewards are most
1. Given the background information about How 2 Ski Stores, discuss the feasibility of implementing lump sum bonuses, pay for knowledge, profit sharing, and gain sharing plans in this situation. What plan or plans would you recommend that Howe look at more closely and why? 2. Assuming she decides
1. What are Nelson's alternatives? 2. What do you think Nelson should do? Justify your answer.
1. Describe the nature and causes of the employee health insurance cost problem in this case. 2. What information should the committee gather before making any recommendations? 3. Given the desire of most employees to protect themselves from high healthcare costs, is there any way for Quality Auto
1. Would you recommend that Joan Collins bring this issue before the CEO and the Board of Directors and recommend implementation? Why or why not? 2. If you believe that Collins should recommend implementation of domestic partner benefits, what are the potential benefits to Baptist Hospital, and how
1. What policies and procedures do you suggest Mr. Baker propose to address each of the areas identified above in the Wall Street Journal article? 2. Given his Central Florida, what types of disasters are most likely to occur in that location and why? Which disasters are most likely to occur in
1. Describe the nature and causes of the compensation problem describe this incident. 2. Are "merit" salary increases always based on "merit?" Why or why not? 3. Why has Dean Smith had a policy of equal percentage salary increases for all department chairs despite the stated university policy? Are
1. Do companies have either a moral or legal obligation to honor all terms and conditions associated with an employee’s retirement which were in effect at the time of retirement? Why or why not? 2. Does the purchase of the original company by another company obviate the employer’s obligation
1. Should Rollermakers Corporation allow the two inside sales people to miss work in order to attend classes? Should it pay for the tuition? Why? 2. Should the firm continue to allow the Purchasing Manager to attend the evening MBA program and to pay his tuition? 3. Should there be a formal policy
1. What, if anything, should the Ships,Inc. do with regard to salaried personnel who have vacations planned later this year and now don't have enough vacation time? 2. What, if anything, should the firm do regarding the lost vacation time for all of the other employees, both salaried and hourly? 3.
1. What are the advantages and disadvantages of extending Maura Currier’s leave? 2. If you were the Human Resources Director, would you grant Maura's request? Explain your answer.
1. In this particular case, was the company guilty or innocent of safety violations which resulted in the death of Mr. Carlson? 2. Irrespective of the jury's decision in this case, what should the company do now to avoid a similar incident in the future?
1. Was Mr. Carpenter's suspension justified? 2. Was Mr. Carpenter's termination justified? 3. Evaluate the adequacy of the company's drug and alcohol abuse policy. Are there any components that need improvement? 4. Were Mr. Carpenter's privacy rights protected?
1. What action do you believe Eastern State University should have taken with regard to Paul Lewis? Do you agree with the dean's solution to the problem? Why or why not? 2. If you were Professor Morris, what preventive action would you take to insure your safety and prevent Lewis from harming you?
1. Did Helen’s actions invade James’ right to privacy? 2. Was the company justified in suspending James? 3. What should be the key contents of an employee computer and Web-use policy? Explain
1. What was the impetus for the union organizing effort at SGA Mills? 2. Discuss SGA's strategy in managing the representation campaign? 3. Discuss any potential unfair labor practice charges SGA management might face as a result of their campaign strategy?
1. What are the pros and cons of the firm's strategy of hiring replacement workers? 2. Assume that the firm's goal is to break the union, what are the advantages and disadvantages of this strategy? 3. What standard should the firm use in setting wage rates? (Industry or geographic)

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Human Resource Management Applications Cases Exercises Incidents and Skill Builders 7th edition Stella M. Nkomo, Myron D. Fottler, R. Bruce McAfee - Solutions

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