What is a potential future challenge for Stacie's organization, which has grown rapidly to 60 employees working virtually worldwide? The organization's success will be difficult to sustain without a clearly defined, shared culture The organization will face no challenges as it continues to grow Cultural differences will work themselves out, and shared cultural values will naturally emerge over time The organization will automatically develop a unified culture without intervention

The organization's success will be difficult to sustain without a clearly defined, shared culture

Which of the following is one of the key characteristics of a high-performance culture? Stretch goals that motivate employee performance Consistent, unchanging values that form the bedrock of the organization A flexible, adaptive mission that responds to changes in the external environment Individual employee ownership of both results and cultural values

Individual employee ownership of both results and cultural values

Which of the following is a reason for some stories to be considered as legends? They are rumors circulated in organizations to mislead competitors They encapsulate key cultural values in the form of mottos or mantras The content of the stories is relevant and accurately based on true events The events are historic and may have been embellished with fictional details

The events are historic and may have been embellished with fictional details

Which of the following is the main focus of the clan culture? A consistency orientation for a stable environment The external environment and customer needs The involvement and participation of the organization's members A clear vision of the organization's purpose

The involvement and participation of the organization's members

What is the best solution for addressing high employee turnover in a bureaucratic culture? Improve the hiring and training processes to ensure you've found employees who are committed to the organization Adjust the training program and create a rewards system that lets employees know they are appreciated Implement a strict performance evaluation system Increase the salary and benefits package to retain employees

Adjust the training program and create a rewards system that lets employees know they are appreciated

Organizational Culture and Control Systems: Performance Measurement and Cultural Types

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Sociology - Management

andrsonztdc Created by 10 mon ago

Cards in this deck(45)

What is a potential future challenge for Stacie's organization, which has grown rapidly to 60 employees working virtually worldwide?

All effective control systems involve the use of _____ to determine whether organizational performance meets established standards.

What type of control should Theo use to ensure his sales team is generating leads, following up, and upselling effectively?

Which of the following is one of the key characteristics of a high-performance culture?

Most managers are shifting away from bureaucratic cultures because of a need for:

Which of the following is a reason for some stories to be considered as legends?

Which of the following is the main focus of the clan culture?

_____ refers to the quality of interactions among people and whether they share a common perspective.

What is the best solution for addressing high employee turnover in a bureaucratic culture?

The _____ culture is characterized by teamwork, friendliness, and consideration.

Based on a strategy map, what should be addressed first if an organization scores low on internal business processes?

The balanced scorecard is a comprehensive management control system that can be used on:

Which of the following rites in an organization creates common bonds and good feelings among employees and increases commitment to the organization?

What does it indicate about an organization's culture if employees prefer sporting events over collaborative art projects?

A strategy map is a powerful tool managers can use to see the:

Which of the following occurs when organization members actually use a new idea, technique, or behavior?

Which of the following techniques for implementing change hinges on top management support?

In the scenario where Oregano Systems holds internal contests for ideas, which approach does the company utilize?

_____ innovations refer to changes in the values, attitudes, expectations, beliefs, abilities, and behavior of employees.

In terms of a dual-core approach, what is true about organizing employees into dedicated teams for each major client?

Why do about 40 percent of organizations associate faster product development with success?

The point of the _____ approach is that many organizations must adopt frequent management changes and need to be structured differently from organizations that rely on frequent technical and product changes for competitive advantage.

Organizational _____ is considered the adoption of a new idea or behavior by an organization.

As a CEO dealing with a toxic culture among department heads, what is the best option for resolving the problems?

What type of change describes Henderson's adjustments to its product line to make them more energy efficient?

Which of the following is true of venture teams?

What additional innovation will you need to implement to produce technology-based products in a publishing company?

_____ means extending the search for and commercialization of new products beyond the boundaries of an organization and even beyond the boundaries of an industry.

_____ means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

_____ change occurs frequently, with fewer and shorter periods of stability.

In the scenario where Tom Smith is reviewing shopping trends and sales figures, what is he doing?

According to organizational decision making, _____ means managers look around the immediate environment for a solution to quickly resolve an issue.

In the context of the incremental decision model, Larry is in the _____ phase of the decision sequence when he gathers feedback from customers.

As the CEO of Logitech Corp., what is your best option for resolving the issue of telecommuting affecting performance and innovation?

Which of the following is a characteristic of programmed decisions?

What could Mandy do to prevent her cognitive biases from influencing her perception of job candidates?

In the context of the contingency decision-making framework, _____ refers to the agreement among managers about the nature of an issue or opportunity and about which goals and outcomes to pursue.

Based on where you are in the rational approach to decision making and problem solving, what should you do next after discovering a late shipment?

Which of the following is true about nonprogrammed decisions?

According to the contingency framework for choosing the best decision model, which model should you use when problem consensus is uncertain and solution knowledge is certain?

Which cognitive bias is most likely influencing Maxim's insistence on using a cumbersome CRM system?

Which of the following is a possible consequence of using the garbage can model for organizational decision making?

The final four steps of the rational approach to decision making constitute the problem _____ stage of decision making.

Which theory suggests that the threat of a loss has a greater impact on a decision than the possibility of an equivalent gain?

Coalition building is most valuable in which phase of the incremental decision model?

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