Management Functions and Principles: Planning, Organizing, and Operational Efficiency
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Cards in this deck(86)
What are the five primary functions of management?
Which management function includes policies, procedures, mission, vision, values, and strategic planning?
What is the typical timeline for short-range planning in management?
What is the typical timeline for long-range planning in management?
What process involves developing and maintaining a strategic fit between the organization's goals and its changing marketing opportunities?
Which management function is based on the relationship of positions, functions, and lines of authority?
What is a job that is directly involved in providing goods or services to customers called?
What is a job that provides support for line positions, such as IT, called?
What is the line of authority that moves from the top of a hierarchy to the lowest level called?
What is the management principle that workers should report to just one boss?
What term describes the number of subordinates who report directly to a manager?
What concept involves reduced motions and time required, using the shortest and straightest routes to move materials?
What is the method of observing random samples to determine the percentage of time working or idle?
What is the path of a worker during a process called?
What is the study of equipment placement efficiency and work motions called?
What type of charts use symbols to analyze the movement of people or material?
What chart looks at the movement of hands in a work simplification procedure?
Which management function includes hiring, motivating, and retaining the best people available?
Which management function involves providing guidance to workers and work projects?
What is a huge aspect of the directing management function?
What type of communication flows from higher to lower levels in an organization?
What type of communication flows from lower to higher levels in an organization?
What type of communication flows among managers and workers at the same organizational level?
What type of communication occurs when individuals from different units and organizational levels communicate?
What type of communication is not defined by the organization's structural hierarchy?
Which motivational theory is based on the idea that people have needs that must be met in a specific order?
What are the five steps of Maslow's hierarchy of needs?
Which model divides motivational forces into satisfiers and dissatisfiers?
Which motivational theory states that achievement, power, and affiliation are three important needs?
What are the three 'needs' of McClelland's Motivational Theory?
Which theory assumes people dislike work, lack ambition, and prefer to be led?
Which theory assumes people are willing to work, like responsibility, and are self-directed?
Which management philosophy stresses employee participation in all aspects of company decision making?
What are the five leadership styles that describe how people express their leadership?
Which leadership style demands obedience and is useful in time-sensitive situations?
Which leadership style allows input from others but one person still makes most decisions?
Which leadership style is characterized by being 'by the book' and following the rules?
Which leadership style involves everyone in decision making and guides group decisions?
Which leadership style is characterized by a hands-off approach where the group makes decisions?
What is the name of the grid that describes management types with axes for production and people?
In the Blake/Mouton Leadership Grid, what does (1,9) represent?
In the Blake/Mouton Leadership Grid, what does (1,1) represent?
In the Blake/Mouton Leadership Grid, what does (5,5) represent?
In the Blake/Mouton Leadership Grid, what does (9,1) represent?
In the Blake/Mouton Leadership Grid, what does (9,9) represent?
Which leadership theory splits styles into job-centered and employee-centered?
Are benevolent autocratic and exploitative autocratic styles job-centered or employee-centered?
Are consultative and participative styles job-centered or employee-centered?
Which management theory studies the way work is organized to increase productivity?
What principle involves a clearly defined line of authority in an organization?
What is the mnemonic for components of classical management theory?
What approach provides a framework for visualizing internal and external environmental factors?
In systems theory, what includes HR, labor, skills, materials, money, time, utilities, and information?
In systems theory, what involves linking, decision making, and communication?
In systems theory, what is the component that includes quantity/quality of goals and satisfaction?
What term in systems theory refers to an organization based on interdependence of parts?
What aspect of an open system allows one output to be achieved by more than one input?
What analytical tool assesses management style based on the amount of authority delegated?
Which leadership style approach divides styles into 'highly favorable/unfavorable' and 'moderately favorable'?
Which theory suggests a manager should consider an employee's maturity before deciding on leadership style?
According to the Hersey-Blanchard model, what is the order of leadership behaviors as a group's readiness increases?
According to the Hersey-Blanchard model, what type of manager is needed for a low readiness employee?
According to the Hersey-Blanchard model, what type of manager is needed for a low to moderate readiness employee?
According to the Hersey-Blanchard model, what type of manager is needed for a moderate to high readiness employee?
According to the Hersey-Blanchard model, what type of manager is needed for a high readiness employee?
What are the key characteristics of the Scientific Management Model?
Which management function involves monitoring performance and taking corrective action as needed?
What are the four steps of corrective action in management?
Which management functions should require the greatest allotment of time by a production manager?
What are the three managerial skill categories that managers should have?
As an employee ascends management, how do technical and conceptual skills change?
What are Mintzberg's three managerial roles?
Which managerial role is characterized by processing information, including monitoring and disseminating?
Which managerial role is characterized by providing information as a figurehead, leader, or liaison?
Which managerial role is characterized by using information as a negotiator, entrepreneur, or resource allocator?
What decision-making technique involves group members writing down ideas and ranking alternatives?
What decision-making method involves a panel of experts responding to questions until agreement is reached?
What tool helps identify all potential causes and select the best cause contributing to a problem?
What technique identifies quality problems based on their degree of importance, including the 80/20 rule?
What is the mathematical approach to analyzing the cost of waiting lines vs. the cost of preventing line waiting?
What is the name of the concept that describes different types of managerial power?
What type of power comes from the ability to provide rewards or favors?
What power base is dependent on fear of negative results from failing to comply?
What type of power is due to one's position or job title, like a director?
What type of power is based on the special knowledge, skills, and expertise a leader possesses?
What type of power derives from one's personal attraction, personality, or charisma?
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