Organizational Management: Planning, Organizing, Leading & Controlling in Business Operations

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Sociology - Management

michael1tekrzp Created by 10 mon ago

Cards in this deck(99)

What is a group of people who work together to achieve a specific purpose called?

What term describes the efficient and effective pursuit of organizational goals?

What term is used to describe the wise and cost-effective use of resources?

What term describes achieving results and making decisions to achieve the organization's goals?

What do you call someone who teaches or trains a younger colleague?

What is the process of setting goals and deciding how to achieve them called?

What is the process of arranging tasks, people, and other resources to accomplish work?

What is the process of motivating, directing, and influencing people to work towards organizational goals?

What is the process of monitoring performance, comparing it with goals, and taking corrective action?

What is the term for staying ahead of rivals in areas such as quality, efficiency, and innovation?

What is the process of finding ways to deliver new or better goods or services?

Who makes long-term decisions about the direction of the company and establishes objectives, policies, and strategies?

Who focuses on implementing policies and plans made by top managers and supervises first-line managers?

Who directs daily tasks, makes short-term decisions, and directs the activities of non-managers?

Who facilitates team activities and oversees the work of small groups committed to a common goal?

Who is responsible for just one organizational activity?

Who is responsible for several organizational activities and supervises other managers?

What type of organization is designed to make money by offering products or services for sale?

What type of organization is designed to offer services to clients and reinvests excess revenue back into the organization?

How do managers typically spend their time?

What skills refer to the ability to perform a specific job?

What skills involve the ability to think analytically?

What are 'Soft Skills' that refer to the ability to interact well with people?

What skills are the interpersonal people skills needed for success at all levels?

Who said that managers play three roles: Interpersonal, Informational, and Decisional?

What role involves being the face of the company to the media and community?

What roles include figureheads, leaders, and liaisons?

What roles include monitors, disseminators, and spokespersons?

What roles include entrepreneur, disturbance handler, resource allocator, and negotiator?

What are the 7 challenges for managing in today's environment?

What are the reasons for studying theoretical perspectives in management?

What are the contemporary viewpoints in management?

What does the classical viewpoint in management emphasize?

What does the behavioral viewpoint in management emphasize?

What is quantitative management?

What does scientific management emphasize?

What are the principles of scientific management?

Who is known as the father of scientific management and found a way to eliminate 'soldiering'?

What does administrative management focus on?

What are the functions of management?

What is bureaucracy in management?

What does early behaviorism emphasize?

What does the human relations movement suggest?

What does behavioral science rely on?

Who was Mary Parker Follett?

Who led a Harvard research group to conduct worker productivity studies at Western Electric's Hawthorne plant?

What is the Hawthorne effect?

What are the levels of Maslow's Hierarchy of Needs?

What is Theory X?

What is Theory Y?

What does operations management emphasize?

What does the systems viewpoint in management see organizations as?

What is a closed system in management?

What is an open system in management?

What does complexity theory study?

What does the contingency viewpoint emphasize?

What is evidence-based management based on?

What is quality control?

What is quality assurance?

What is Total Quality Management (TQM)?

What is a learning organization?

What is the triple bottom line?

Who are stakeholders?

Who are internal stakeholders?

What is the task environment?

What is the general environment?

What are ethics?

What are values?

What is an ethical dilemma?

What is the utilitarian approach?

What is the individual approach?

What is the moral-rights approach?

What is the justice approach?

What are the three levels of moral development?

What is insider trading?

What is the Sarbanes-Oxley Act?

What is an ethical climate?

What is a whistle-blower?

What is a code of ethics?

What is Corporate Social Responsibility (CSR)?

What is Carroll's social responsibility pyramid?

What is corporate governance?

What is climate change?

What is globalization?

What is the global village?

What is the global economy?

What is a multinational company?

What is a multinational organization?

What is ethnocentric?

What is parochialism?

What are polycentric managers?

What are geocentric managers?

Why do companies expand globally?

What is global outsourcing?

What is importing?

What is exporting?

What is licensing?

What is franchising?

What are joint ventures?

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