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In Mixed Company Communicating In Small Groups And Teams 7th Edition J. Dan Rothwell - Solutions
II. What are the primary problems with present curriculum process?
I. How does the current curriculum process work?
3. Should you expect ethnic minority group members to become more assertive and outspoken participators in small groups, even though this is not highly valued in their communities?
2. Should Americans de-emphasize speaking ability?
1. Should nonminority Americans value silence as much as some ethnic minorities do?
2. The U.S. government response to the Katrina hurricane disaster was abysmally slow. What were the reasons for the slow response since the United States generally favors majority rule, not consensus?
1. Can you think of any crisis situation where consensus decision making might be appropriate and effective?
2. Is planning for what might go wrong with a decision or plan the group wants to implement always a good idea? Is this the same as cynicism, the great killer of teamwork?
1. Can you provide examples of group decision-making errors that could have been avoided or minimized had the group accounted for Murphy’s Law?
2. What constitutes a true consensus?
1. How does the Standard Agenda relate to the functional perspective on effective group discussion procedures?
3. If cohesiveness is a positive small group attribute, why can it lead to groupthink?
2. Why are collective inferential errors more likely when issues are emotionally charged?
1. Why is information overload such a problem when we have laborsaving technologies such as personal computers to process huge quantities of data?
2. Do groups have to display all the symptoms of groupthink to exhibit poorquality decisions like those that accompany full-blown groupthink?
1. What causes groupthink?
2. What produces group polarization?
1. What negative consequences to group decision making emerge from group polarization?
10. This story concerns a series of events in which only three persons are referred to: Dr. Cross, Nurse Sinclair, and Yoshi Yamamoto. T F ?
9. This story takes place at St. Luke’s Hospital. T F ?
8. When Dr. Cross entered he became the third person in room #314. T F ?
7. Nurse Sinclair’s face reddened because Dr. Cross was stern with her. T F ?
6. Yoshi Yamamoto is a patient at St. Luke’s Hospital. T F ?
5. Dr. Cross was irritated with Nurse Sinclair because the bed was not straightened out.T F ?
4. Pat Sinclair was in room #314 when Dr. Cross entered and found her fl uffi ng bed pillows.T F ?
3. Yoshi Yamamoto, who is Japanese, was lying in bed. T F ?
2. Dr. Cross is a man in a hurry. T F ?
1. Chris Cross is a medical doctor who works at St. Luke’s Hospital. T F ?
3. Why are most correlations noncausal?
2. Should we avoid making inferences?
1. What are the primary, general sources of collective, inferential errors?
3. Is ever-increasing pace an inevitable product of technology?
2. Should we try to slow the pace? How could this be done?
1. Have you experienced the diffi culties associated with group decision making when faster is perceived to be better? How do you cope with it?
2. What means do groups have of coping with information overload?
1. What problems are created by information overload?
6. A plane crash wiped out most of Marshall University’s football team. New coach Jack Lengyel(Matthew McConaughey) rallies surviving players and a grief-stricken community in this somewhat formulaic but poignant depiction of a true story. How does Lengyel build a team from the ashes of disaster?
5. This documentary about Bill Clinton’s 1992 presidential campaign received an Oscar nomination for best documentary. Analyze the fi lm for team building and teamwork. What type of leadership style was used?
4. Above-average depiction of a true story. Coach Don Haskins molded a winning team at Texas Western University in the early 1960s, eventually qualifying for the fi nals of the NCAA basketball tournament. He fi elded an all-black starting fi ve against an all-white Kentucky team when racial
3. How much say do you think a team member should have when roles are designated? Should this be the exclusive choice of the team leader?
2. Can a team identity be established that doesn’t conform to the team leader’s preference?
1. Can you think of any teams that don’t require clear, challenging goals, a team identity, and designated roles?
2. Internationally renowned business consultant Tom Peters has stated that IDEO is the only organization among the hundreds that he has studied that he found appealing if he were looking for employment. Would an IDEO-type organization appeal to you? Explain. Would you have any reservations about
1. Do you think the IDEO empowered team approach would work in every organization? What might prevent it from translating well to some organizations?
3. Should team roles be chosen by team members?
2. How is a team identity developed?
1. What kinds of goals work best to build a team?
3. Should ineffective team members ever be removed from the group?
2. Why is the attitude of team members at least as important as their aptitude for decision making and problem solving?
1. What is the ideal team member?
7. Either version of this taut drama that depicts a jury locked in animated argument because one juror votes “not guilty” in a capital murder case is wonderful entertainment. Which informal roles—task, maintenance, and disruptive—do each of the characters play? Are there any formal roles
6. This is Julia Roberts’s Oscar-winning performance as the title character who stumbles into a leadership role. Examine this movie for leader emergence. Does the Roberts character follow the typical leader emergence pattern?
5. Michael Douglas plays the president of the United States as a noble character. Analyze his leadership as an infl uence process. What style of leadership does he exhibit? Does his leadership seem more managerial/transactional or charismatic?
4. Are there any instances in which being a servant leader might prove to be ineffective, even counterproductive for the group?
3. Can a transformational leader be effective and still be unethical?
2. Do Adolf Hitler, Joseph Stalin, and Charles Manson qualify as leaders? Why?
1. Have you experienced role fi xation? Have you observed it in others?
3. What responsibilities do white males have regarding the issue of leadership bias?
2. Do you feel that the glass ceiling will shatter soon, as the number of women and minorities in the middle ranks of leadership swells? What might prevent this from happening?
1. Should group members encourage women and minorities to speak early and often by inviting their participation?
3. After considering all the perspectives on leadership, what is the central overriding point that can be made about leadership in small groups?
Does your experience parallel the research results on this question?
2. Are women and ethnic minorities equally capable as white males at leadership?
1. How is the process for retaining the leader role different from the process for emerging as group leader?
4. As a prisoner, would you have been docile or rebellious? Are you uncertain of how you would behave in the prisoner role? Explain.
3. As a guard, would you have treated the prisoners abusively? Are you uncertain of how you would have behaved? Explain.
2. Would you have preferred to be a prisoner or a guard? Why?
1. Considering the effects this experiment had upon its subjects, do you have any ethical concerns about conducting similar studies?
4. Feel-good true story of a black football coach who has to deal with racism in a newly integrated high school in Virginia. Examine this fi lm for both intragroup and intergroup competition. Do the results of competition depicted in the movie parallel the research in this chapter? Is the
3. Is hypercompetitive communication ever ethical?
2. Are there instances when you should act as a model of cooperative behavior even though other group members will take advantage of you?
1. Why do you think supervisors faced with poor employee performance use predominantly controlling, not problem-solving, strategies?
12. You’ve been asked to work on a committee to solve the parking problem on campus.The chair addresses the committee: “It is my hope that this committee can come to a consensus on solutions to this parking problem. I’ll conduct our meetings, but I only have one vote, the same as everyone
11. You’re a member of a hiring panel. During a break from an interviewing session, one member of the panel takes you aside and says, “Look, I want you to support my candidate. We’ve been friends a long time. This is important to me. Whaddaya say? Can I count on you to back me up?”STRONGLY
10. Your class project group approaches your teacher and proposes an idea that your teacher initially dislikes. She says to your group, “I can see that you really like this idea, but it doesn’t satisfy the requirements of the project. I suggest that you keep brainstorming.”STRONGLY 5 4 3 2 1
9. During a heated group discussion with fellow classmates, one group member says,“I know I’m right and there’s no way any of you will convince me that I’m wrong.”STRONGLY 5 4 3 2 1 STRONGLY DISLIKE
8. During a dorm council meeting, one member says to the council, “I know we all have strong feelings on this issue, but let’s put our heads together and see if we can fi nd a solution everyone can support. Does anyone have ideas they wish to share with the group?”STRONGLY 5 4 3 2 1 STRONGLY
7. You are a member of the student senate.During discussion on a controversial campus problem, the senate president says to the group, “We’re obviously divided on this issue. Because I’m the president of this body, I’ll have to make the fi nal decision.”STRONGLY 5 4 3 2 1 STRONGLY DISLIKE
6. During a group problem-solving session, one member says to the group, “I have a suggestion that might solve our problem.Perhaps this will move us forward.”STRONGLY 5 4 3 2 1 STRONGLY DISLIKE LIKE
5. Your support group meets once a week to share experiences and solve personal problems. The group facilitator announces to the group, “We haven’t got time to hear from (your name). We have more important things to consider.”STRONGLY 5 4 3 2 1 STRONGLY DISLIKE LIKE
4. At work, you tripped and badly bruised your shoulder. Your boss says to you, “I heard that you injured yourself yesterday. Do you need time off? That must really hurt. Can I do anything to make you more comfortable while you work in your offi ce?”STRONGLY 5 4 3 2 1 STRONGLY DISLIKE LIKE
3. You are a member of a softball team. Your coach says to you in front of the team, “You blew the game last week. Are you prepared to do better this game?”STRONGLY 5 4 3 2 1 STRONGLY DISLIKE LIKE
2. You’re working with your team on a group project. One member says to the group,“I’m feeling very concerned that we will not fi nish our project in time. We’re about halfway and we only have two days before our presentation. What do the rest of you think?”STRONGLY 5 4 3 2 1 STRONGLY
1. You live with two roommates in an apartment. You forgot to clean your dishes twice this week. One of your roommates says to you, “Do your dishes. I’m tired of cleaning up your mess.”STRONGLY 5 4 3 2 1 STRONGLY DISLIKE LIKE
3. What’s the difference between a shift response and a support response?
2. Is controlling communication always unavoidable?
1. Can both negative and positive evaluation of others produce defensiveness?
2. Have you had experience with other cultures in which cooperation is emphasized? If so, how did you react to it?
1. Can you imagine any culture entirely free from competition? Would that be desirable, or would that likely produce mass conformity on a level never seen before?
6. A longtime group of close, successful, middle-aged friends whose group membership had not changed in years (no turnover) is thoroughly disrupted when one member marries a young woman after divorcing his wife. Analyze the effects this unwelcome newcomer has on the group’s dynamics. What
5. You really have to like musicals as a fi lm genre to enjoy this story of Baltimore teen life in 1962. Nevertheless, there is much to analyze from the standpoint of norms and conformity.Examine explicit and implicit norms. What are some reactions to norm violations and how do these reactions
4. If you don’t laugh repeatedly while watching this movie, then you should have your funny bone checked by a specialist. Vinny is an inexperienced Brooklyn lawyer asked to defend his cousin on charges of murder in a backwater town in Alabama. Analyze this movie in terms of norms and conformity.
3. Do established group members have a greater responsibility to adapt to newcomers than newcomers have to adapt to established group members?
3. Are all hazing rituals unethical? Is it possible to have hazing rituals that are not dangerous, illegal, or abusive and still serve the purpose of creating cohesiveness and subsequent conformity in the group?
2. Should hazing rituals, especially the high-risk ones, be outlawed? Would outlawing such practices ever stop them?
1. Have you ever participated in hazing, either as the perpetrator or the recipient? Was it for the reasons stated above?
3. Are there ethical issues involved in joining cliques and rejecting others from joining? Apply the fi ve criteria for ethical communication discussed in Chapter 1.?
2. Did you experience an intense pressure to conform as a clique member? Did intergroup rivalry exist that produced harassment of members from other cliques?
1. Do you remember your experiences with cliques? Were your experiences mostly positive or negative?
5. Under what conditions do groups outperform individuals?
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