Business Communication Process And Product 7th Canadian Edition Mary Guffey, Dana Loewy, Esther Griffin - Solutions

Discover comprehensive solutions for "Business Communication Process and Product 7th Canadian Edition" by Mary Guffey, Dana Loewy, and Esther Griffin. Access a vast collection of questions and answers online, featuring an answers key and solution manual. Benefit from detailed solutions in PDF format, showcasing solved problems and step-by-step answers. Explore the test bank and chapter solutions for in-depth understanding. Utilize the instructor manual alongside your textbook for enhanced learning. Enjoy the convenience of free downloads to support your study and mastery of business communication concepts.

What makes a great campaign? How do you know?
Show how to develop a Gantt chart and a PERT chart.
Give an example of each of the various approaches to budgeting.
Why is it important to evaluate your campaign before, during and after it runs?
Explain why developing SMART objectives are critical to a successful campaign.
How do you know if your campaign was a success?
Why is it difficult to connect communication objectives to business results for your client?
Describe the elements of a brand and explain why brands are important.
Explain how to create a brand image through tangible and intangible attributes.
Using all the tips presented in this chapter, write your résumé. Aim it at a full-time job, part-time position, or internship that you researched online. Attach the job listing to your résumé. Also prepare a list of references. Revise your résumé until it is perfect.
What is the imperative mood, and why is it preferred over the indicative mood?
Can workers today be successful if their writing is and remains poor?What could be the career fallout for someone who is unwilling or unable to train to become a better communicator?
Explain how communication skills fuel career success, and understand why writing skills are vital in a digital, mobile, and social-mediadriven workplace.
What employability skills are Canadian employers looking for in an employee?
Sharing on various digital media impulsively can lead to embarrassment and worse. Have you or has someone you know ever regretted posting a comment, photo, or other digital media online? What happened as a result of the post?
Identify the skills for success in the hyperconnected 21st-century workplace and competitive job market.
Why are critical thinking skills increasingly important in today’s workplace?
Some experts believe that although computer technology is improving our lives in many ways, it might be impairing our ability to think critically by putting answers at our fingertips.What do you think?
Describe significant trends and technologies in today’s dynamic work environment.
Critics complain that texting and instant messaging lead to textspeak, poor writing characterized by acronyms, abbreviations, and emoticons.Others have claimed that emoji help supply important missing cues in lean media channels that are “toneless” otherwise.67 What do you think?
Some job candidates experience a disconnect between what they expect to be doing in their career fields and what they actually will do.In teams or as a class, discuss the accuracy of the following statements. Are they myths or facts?a. No one really writes anymore. They just text and send
Understand the nature of communication and its barriers.
What is the gig economy, and why are employers seeking agile workers?
Your company urgently needs a revenue-producing project.Should you submit a proposal that unrealistically suggests a short completion schedule to ensure that you get the job? Provide a rationale for your decision.
Examine critically the flow of communication in organizations, explain the importance of effective media choices, and understand how to overcome typical barriers to organizational communication.
Analyze ethics in the workplace, understand the goals of ethical business communicators, and choose the tools for doing the right thing.
Name and explain four barriers to communication. What other barriers have you experienced?
What are five advantages of oral communication within an organization?
Understand the importance of teamwork in the workplace, and explain how you can contribute positively to team performance.
Discuss effective practices and technologies for planning and participating in face-to-face meetings and virtual meetings.
Describe the four phases of team development in decision making.
What kinds of conflict could erupt during the storming phase of team development? Should conflict be avoided? Explain.
Explain and apply active listening techniques.
What workplace distractions contribute to poor listening?
Understand how effective nonverbal communication can help you advance your career.
List three ground rules for meetings. As part of your answer, discuss why it is important to establish these ground rules before the meeting.
Improve your competitive advantage by developing professionalism and business etiquette skills.
Discuss five ways to achieve the best results during a virtual meeting.
Increasingly, many professionals are tired of disruptions caused by smart phones during meetings. Nancy Flynn, executive director of the ePolicy Institute and author of The Handbook of Social Media, has this suggestion: “Require employees to turn off mobile devices during business-related
List five unprofessional workplace behaviours that could put your career in jeopardy.
Understand the powerful effects of globalization and the major trends fuelling it.
When we travel or work abroad, we tend to be perceived not so much as individuals but as members of racial, ethnic, or national groups. For example, when visiting Europe, Americans can expect to be questioned on U.S. foreign policy, military actions, and economic influence. How can you ensure that
Consider your worst, most embarrassing intercultural blunder and then imagine it amplified a thousand fold or millionfold for everyone to see. Social networking is instant and, once released, it can’t be recalled. What follows is a partial list of extremely awkward social media slipups with
Define culture, name its primary characteristics, and explain the five key dimensions of culture.
If the rules, values, and attitudes of a culture are learned, can they be unlearned? Explain.
Discuss strategies for enhancing intercultural effectiveness and communication techniques.
Social media have taken the world by storm; therefore, it’s not surprising that social networks have formed around various interests and pursuits. At least two major social networks have united people eager to learn or practice a foreign language online. A few of the most popular include
Explain the advantages and challenges of workforce diversity, and address approaches for improving communication among diverse workplace audiences.
Ethical Issue: You are part of the hiring committee for a hardware engineer position at your company.The two other hiring committee members are both men, and during the interviews you observe that they are dismissive to a woman candidate. They rush her through the questions and talk over her
How do terms and slang differ within Canada’s provinces and territories?
To end conversations, North Americans often issue casual invitations to new acquaintances and even virtual strangers, such as Visit me when you come to Victoria, or Come on over anytime. However, nonnative speakers and visitors may misinterpret such casual remarks. They may embarrass their hosts
Explain the difference between a stereotype and a prototype.
Name three examples of inequalities that may exist in some diverse workplaces.
Summarize the 3-x-3 writing process and explain how it guides a writer.
What is the definition of a digital message?
Using the questions in Figure 4.3, write a brief analysis of the audience for each of the following communication tasks. What kind of reaction should you expect from the primary reader and any secondary readers?a. As an administrator at the municipal water department, you must write a letter to
Because of today’s new media and technologies, many of your messages will be digital. In what ways does this make your writing skills more important than ever?
Analyze the purpose of a message, anticipate its audience, and select the best communication channel.
Employ expert writing techniques and professional language skills.
Why is it important to consider a secondary audience when composing a message?
Revise the following to make the tone conversational yet professional.a. Pertaining to your request, the above-referenced items(printer toner and supplies) are being sent to your Oakdale office, as per your telephone conversation of April 1.b. BTW, Angela went ballistic when the manager accused her
Understand how teams approach collaborative writing projects.
Some businesspeople use big words to impress readers. In what ways can using high-level diction backfire on the writer?
Revise the following sentences to reduce gender, racial, ethnic, age, and disability bias.a. The conference will offer special excursions for the wives of executives.b. Does each salesman have his own smartphone loaded with his special sales information?c. Media Moguls hired Amanda Love, an
After a workplace project was completed, you were upset. You and two other team members did all the work, but two freeloaders are sharing in the credit. Should you report the freeloaders to the manager? Explain your decision.
Revise the following sentences to use plain language and familiar words.a. To expedite ratification of the agreement, we beseech you to vote in the affirmative.b. The seller tried to obfuscate the issue by mentioning closing and other costs.c. Even after officers interrogated the suspect, solid
Why is it important to avoid texting-style abbreviations in your business messages?
From the choices in parentheses, select the most precise, vigorous words.a. Management is predicting a (change, difference, drop) in earnings after the first of the year.b. We plan to (acknowledge, announce, applaud) the work of outstanding employees.c. If necessary, we will (review, change,
How can you improve the clarity, tone, and effectiveness of your message?
What is the best way to avoid gender-biased language in your writing?
What is collaboration software, and how can it benefit team writing projects?
Apply Phase 2 of the 3-x-3 writing process, which begins with research to collect background information.
Some critics complain that crowdfunding projects, such as requesting funds to pay college tuition, are essentially begging. How do you see it?
In teams of three to five, analyze a problem on your campus such as the following: insufficient parking on campus, unavailable classes, closed campus facilities for students taking evening or weekend classes, unrealistic diploma or degree requirements, a lack of student intern programs, an
Explain how to generate and organize ideas resulting from brainstorming, brainwriting, and social media techniques.
Explain the difference between brainstorming and brainwriting.
Compose the first draft of a message by using a variety of sentence types and avoiding common sentence errors.
Have you experienced “loudmouth meeting-hog phenomenon” during group brainstorming? In what ways is brainwriting a better method to foster creativity in large groups?
Analyze a problem that exists where you work or go to school such as noisy work areas, an overuse of express mail services, understaffing during peak customer service hours, poor scheduling of employees, inappropriate cell phone use, an inferior or inflexible benefits package, outdated equipment,
In the following, identify the sentence fault (fragment, run-on, comma splice). Then revise to remedy the fault.a. Although PepsiCo signed Beyoncé to endorse its soft drinks. Sales continued to plummet.b. In the beverage industry, the latest sales declines are astonishing. But not surprising.c.
Improve your writing techniques by carefully constructing sentences.
When indirectness or tact is required, use passive-voice verbs. Revise the following sentences so that they are in the passive voice.EXAMPLE: Travis did not submit the proposal before the deadline.REVISION: The proposal was not submitted before the deadline.a. We discovered the error too late to
Draft well-organized paragraphs and use techniques for achieving paragraph coherence.
Revise the following sentences so that their parts are balanced.a. To improve your listening skills, you should stop talking, your surroundings should be controlled, be listening for main points, and an open mind must be kept.b. Job seekers use the Internet to find job opportunities, market
What is the benefit of dovetailing sentences within a paragraph?
Revise the following to eliminate long lead-ins.a. This message is to let you know that I received your e-mail and its attachments.b. This memo is to notify everyone that we will observe Monday as a holiday.c. I am writing this letter to inform you that your homeowner’s coverage expires soon.
Polish business messages by revising for conciseness.
Revise the following to avoid unnecessary there is/are and it is/was fillers.a. There are many businesses that are implementing strict e-mail policies for employees.b. The manager says that there are many employees who did not return the health surveys.c. It is my personal opinion that there are
Improve clarity in business messages.
What is microblogging, and how do you make these messages effective?
Revise the following to avoid redundancies.a. Because the proposals are exactly identical, we need not check each and every item.b. Some of the funniest animated gifs on Twitter, Tumblr, and Reddit combine together clips from movies or TV to produce comedic masterpieces.c. Our supervisor requested
Recognize proofreading problem areas, and apply effective techniques to catch mistakes.
What’s wrong with using slang or buzzwords in microblogging messages?
Revise the following to eliminate empty words.a. Are you aware of the fact that social media can drive brand awareness and customer loyalty?b. With such a degree of active participation in Facebook and Twitter, it’s easy to understand why businesses are flocking to social sites.c. We plan to
Evaluate a message to judge its effectiveness.
Revise the following sentences to eliminate trite business phrases.a. As per your request, we will no longer send you e-mail offers.b. Thank you in advance for considering our plea for community support.c. Every effort will be made to send the original copies under separate cover.d. Enclosed please
What is the KISS formula? In what ways can it apply to business writing?
How much writing is required by people working in your career area? The best way to learn about on-the-job writing is to talk with someone who has a job similar to the one you hope to have one day.Interview someone working in your field of study. Your instructor may ask you to present your findings
What is a buried verb, and how can you avoid these in your writing?
What is the best way to judge the success of your communication?

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Business Communication Process And Product 7th Canadian Edition Mary Guffey, Dana Loewy, Esther Griffin - Solutions

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