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construction project management

Head First Pmp: A Brain-Friendly Guide To Passing The Project Management Professional Exam 2nd Edition Jennifer Greene, Andrew Stellman - Solutions

You are currently performing the Conduct Procurements process. You are considering two bids from companies on your qualified sellers list. Your project is on a tight budget, and you have been instructed by senior management to consider the cost over any other criteria. You used the company that
Which enterprise environmental factor defines how work is assigned to people?A. RACI matrix B. Project Management Information System (PMIS)C. Resource histogram D. Work authorization system
In which plan do you define the processes that will be used to keep people informed throughout the project?A. Staffing Management Plan B. Project Management Plan C. Schedule Management Plan D. Communications Management Plan
Which is the BEST definition of quality?A. A product made of very expensive materials B. A product made with a lot of care by the team who built it C. A product that satisfies the requirements of the people who pay for it D. A product that passes all of its tests
Which of the following best describes decomposition?A. Waiting for a task to expire so that it can break down into smaller tasks B. Taking a deliverable and breaking it down into the smaller work packages so that it can be organized and planned C. Categorizing work packages D. Dividing work
You are the project manager for a railroad construction project. Your sponsor has asked you for a forecast for the cost of project completion. The project has a total budget of $80,000 and CPI of .95. The project has spent$25,000 of its budget so far. How much more money do you plan to spend on the
When are the most expensive defects most likely to be introduced into a product?A. When the product is being assembled B. When the product is being designed C. When the quality management plan is being written D. When the product is being reviewed by the customers
A team member approaches you with a change that could cut your schedule down by a month. What is the first thing you should do?A. Write up a change request and see if you can get it approved B. Make the change; it’s going to save time and nobody will want the project to take longer than it should
When do you perform stakeholder analysis?A. When managing communications on your project B. When developing the project charter C. When creating the project management plan D. When putting changes through change control
Which of the following is NOT a source of information about specific project constraints and assumptions?A. The project scope management plan B. Requirements documentation C. The project scope statement D. The scope baseline
Your project has a virtual team. Half of your team members are located in another country, where they are working for a subcontractor. You want to promote the top performing foreign team member to a leadership position, but you are told by the other team members that women are not allowed to hold
Brandi is a project manager on a software project. About halfway through development, her team found that they had not estimated enough time for some of the technical work they needed to do. She requested that the new work be added to the scope statement and that the time to do the work be added to
Which of the following shows roles and responsibilities on your project?A. Bar chart B. Resource histogram C. RACI matrix D. Human Resource Management Plan
Joe is a project manager on an industrial design project. He has found a pattern of defects occurring in all of his projects over the past few years and he thinks there might be a problem in the process his company is using that is causing it. He uses Ishikawa diagrams to come up with the root
Which of the following is NOT true of obtaining project plan approval?A. Until you obtain plan approval, you don’t need to put changes to it through change control B. Change control makes sure that only approved changes can make it into the approved plan C. Only one person needs to approve the
Your company has sent out an RFP, and your brother wants to bid on it. What’s the BEST thing for you to do?A. Give your brother inside information to make sure that he has the best chance at getting the project B. Publicly disclose your relationship with him and excuse yourself from the selection
You are about to hold a bidder conference, and a potential seller offers you great tickets to a baseball game for your favorite team. What should you do?A. Go to the game with the seller but avoid talking about the contract B. Go to the game with seller and discuss the contract C. Go to the game,
You’ve given a presentation for your local PMI chapter meeting. This is an example of what?A. A PDU B. Contributing to the project management body of knowledge C. Donating to charity D. Volunteering
You overhear someone on your team using a racial slur. This person is a critical team member and you are worried that if they leave your company it will cause project problems. What should you do?A. Pretend you didn’t hear it so that you don’t cause problems B. Report the team member to his
You find out that you could save money by contracting with a seller in a country that has lax environmental protection rules. What should you do?A. Continue to pay higher rates for a environmentally safe solution B. Take advantage of the cost savings C. Ask your boss to make the decision for you D.
You are working on one of the first financial projects your company has attempted, and you have learned a lot about how to manage the project along the way. Your company is targeting financial companies for new projects next year.What’s the BEST thing for you to do?A. Talk to your company about
You’re working on a project, when the client demands that you take him out to lunch every week if you want to keep his business. What’s the BEST thing to do?A. Take the client out to lunch and charge it to your company B. Refuse to take the client out to lunch because it’s a bribe C. Take the
You’re a project manager at a construction company that’s selling services to a client. You are working on a schedule and a budget when the CEO at the client demands that you do not produce those things. Instead, he wants you to begin work immediately. What the BEST thing that you can do?A.
You find out that a contractor that you’re working with discriminates against women. The contractor is in another country, and it’s normal in that country. What should you do?A. Respect the contractor’s culture and allow the discrimination to continue B. Refuse to work with the contractor,
You read a great article over the weekend, and you think your team could really benefit from it. What should you do?A. Photocopy the article and give it to the team members B. Type up parts of the article and email it to the team C. Tell everyone that you thought of the ideas in the article
Which of the following BEST explains the difference between a seller audit during Administer Procurements and a procurement audit during Close Procurements?A. The seller audit reviews the products being created, while the procurement audit reviews how well the seller is doing the job B. The
You’re managing a project, when you and the seller both agree that you need to have the seller add more resources to the project in order to finish on time. The number of resources is written into the contract. What’s the BEST way to proceed?A. Your project will be late because you can’t
You’re creating source selection criteria for your contract. What process are you in?A. Plan Procurement and Acquisitions B. Plan Contracting C. Request Seller Responses D. Conduct Procurements
You’re looking for a seller to do work for your project. When do you send out an RFP?A. After you create the procurement documents, but before you select the seller B. Before you plan contracting, but after you Plan Procurements C. After the bidder conference, but before you select the seller D.
You’re managing a project that is difficult to estimate, so you don’t have a good idea of when the project will end. Which of the following contracts is BEST?A. FP B. CPAF C. CPIF D. T&M
Which of the following contracts has the MOST risk for the buyer?A. FP B. CPAF C. CPIF D. T&M
You’ve been contracted by a construction company to manage their contracting. They have a choice of either buying an excavator or renting it. To buy it, the company would have to pay $105,000, but owning it will require approximately $10,000 in maintenance costs per year. The price to rent the
You’ve been contracted by an industrial design firm to manage their contracting. Your client asks you to take over the negotiations for an important contract to design a new lighting remote control system.You’ve narrowed it down to one seller, and now you’re working with the legal department
You’re using a qualified seller list. Which process are you in?A. Plan Procurements B. Plan Contracting C. Conduct Procurements D. Request Seller Responses
You’re managing a project that might have to contract out work, and you’re comparing the relative advantages and disadvantages of finding a seller versus having your company do the work itself. Which process are you in?A. Plan Procurements B. Plan Contracting C. Conduct Procurements D. Request
You’re trying to decide whether or not to contract out a construction job. To do it within your company, you will have to hire an engineer for $35,000 and pay a construction team $15,000 per week. A contractor quotes you a price of $19,000 per week, and your expert agrees that you won’t find a
Which of the following BEST describes the “point of total assumption” for a contract?A. The point in a cost-plus contract where the buyer assumes that the seller will need to be paid B. The total cost of a T&M contract C. The point in a fixed price contract where the seller has to assume all
You work for a seller that is bidding on a contract. Which type of contract has the MOST risk for your company?A. CPIF B. T&M C. FP D. CPAF
Which of the following is NOT true about bidder conferences?A. All potential sellers should meet separately with the buyer B. Potential sellers should ask questions in an open forum so other sellers can hear the answers C. Bidder conferences are a good way to make sure sellers are treated fairly D.
Tom is a project manager for a software company. He is contracting a long-term software project with an external company. That company charges him $20/hour per employee and $300 overhead per month. What kind of contract is he using?A. FP B. CPAF C. CR D. T&M
Which of the following BEST describes risk audits?A. The project manager reviews each risk on the risk register with the team B. A senior manager audits your work and decides whether you’re doing a good job C. An external auditor reviews the risk response strategies for each risk D. An external
You’re managing a project to fulfill a military contract. Your project team is assembled, and work has begun. Your government project officer informs you that a supplier that you depend on has lost the contract to supply a critical part. You consult your risk register and discover that you did
A construction project manager has a meeting with the team foreman, who tells him that there’s a good chance that a general strike will delay the project. They brainstorm to try to find a way to handle it, but in the end decide that if there’s a strike, there is no useful way to minimize the
Which risk analysis tool is used to model your risks by running simulations that calculate random outcomes and probabilities?A. Monte Carlo analysis B. Sensitivity analysis C. EMV analysis D. Delphi technique
You’re managing a project to remodel a kitchen. You find out from your supplier that there’s a 50% chance that the model of oven that you planned to use may be discontinued, and you’ll have to go with one that costs $650 more. What’s the EMV of that risk?A. $650 B. –$650 C. $325 D. –$325
Which of the following is NOT true about risk management?A. The project manager is the only person responsible for identifying risks B. All known risks should be added to the risk register C. Risks should be discussed at every team meeting D. Risks should be analyzed for impact and priority
Which of the following should NOT be in the risk register?A. Watchlists of low-priority risks B. Relative ranking of project risks C. Root causes of each risk D. Probability and impact matrix
How often should a project manager discuss risks with the team?A. At every milestone B. Every day C. Twice D. At every status meeting
What’s the difference between management reserves and contingency reserves?A. Management reserves are used to handle known unknowns, while contingency reserves are used to handle unknown unknowns B. Management reserves are used to handle unknown unknowns, while contingency reserves are used to
Tom is a project manager for an accounting project. His company wants to streamline its payroll system. The project is intended to reduce errors in the accounts payable system and has a 70% chance of saving the company $200,000 over the next year. It has a 30% chance of costing the company
What’s the main output of the Risk Management processes?A. The Risk Management Plan B. The Risk Breakdown Structure C. Work Performance Information D. The Risk Register
Risks that are caused by the response to another risk are called A. Residual risks B. Secondary risks C. Cumulative risks D. Mitigated risks
You’re performing Identify Risks on a software project. Two of your team members have spent half of the meeting arguing about whether or not a particular risk is likely to happen on the project. You decide to table the discussion, but you’re concerned that your team’s motivation is at risk.
Susan is project manager on a construction project. When she hears that her project has run into a snag due to weeks of bad weather on the job site, she says “No problem, we have insurance that covers cost overruns due to weather.” What risk response strategy did she use?A. Exploit B. Transfer
Joe is the project manager of a large software project. When it’s time to identify risks on his project, he contacts a team of experts and has them all come up with a list and send it in anonymously. What technique is Joe using?A. SWOT B. Ishikawa diagramming C. Delphi D. Brainstorming
You’re managing a construction project. There’s a 30% chance that weather will cause a three-day delay, costing $12,000. There’s also a 20% chance that the price of your building materials will drop, which will save $5,000. What’s the total EMV for both of these?A. –$3,600 B. $1,000 C.
Which of the following is used to monitor low-priority risks?A. Triggers B. Watchlists C. Probability and Impact Matrix D. Monte Carlo analysis
You are using an RBS to manage your risk categories. What process are you performing?A. Plan Risk Management B. Identify Risks C. Perform Qualitative Risk Analysis D. Perform Quantitative Risk Analysis
Which of the following is NOT a risk response technique?A. Exploit B. Transfer C. Mitigate D. Confront
The project manager for a construction project discovers that the local city council may change the building code to allow adjoining properties to combine their sewage systems.She knows that a competitor is about to break ground in the adjacent lot and contacts him to discuss the possibility of
Which of the following is an example of noise?A. An email that’s sent to the wrong person B. A project manager who doesn’t notice an important clause in a contract C. Garbled text and smudges that make a fax of a photocopy hard to read D. When the team is not paying attention during a status
You’ve consulted your Earned Value calculations to find out the EAC and ETC of your project.Which of the following is the BEST place to put that information?A. Work performance information B. Forecasts C. Quality control measurements D. Lessons learned
You’re working at a major conglomerate. You have a 24-person team working for you on a project with five major sponsors. The company announces layoffs, and your team is reduced to half its size.How many lines of communication are on your new, smaller team?A. 66 B. 153 C. 276 D. 406
Which communication process is in the Monitoring & Controlling process group?A. Distribute Information B. Manage Stakeholder Expectations C. Plan Communications D. Report Performance
There are 15 people on a project (including the project manager). How many lines of communication are there?A. 105 B. 112 C. 113 D. 52
Kyle is the project manager of a project that has teams distributed in many different places.In order to make sure that they all get the right message, he needs to make sure that his project plan is translated into Spanish, Hindi, French, and German. What is Kyle doing when he has his
You’re managing a construction project. Suddenly the customer asks for some major changes to the blueprints. You need to talk to him about this. What’s the BEST form of communication to use?A. Informal written B. Informal verbal C. Formal written D. Formal verbal
Sue sent a message to Jim using the company’s voicemail system. When he received it, Jim called her back. Which of the following is true?A. Sue encoded the voicemail, Jim decoded it, and then encoded his feedback message.B. Sue decoded her voicemail message; Jim encoded his phone call and decoded
Which of the following is NOT an example of active listening?A. Nodding your head in agreement while someone is talking B. Restating what has been said to be sure you understand it C. Asking questions for clarification D. Multitasking by checking your email during a conversation
You have five people working on your team, a sponsor within your company, and a client, all of whom need to be kept informed of your project’s progress. How many lines of communication are there?A. 28 B. 21 C. 19 D. 31
You’re managing an industrial design project. You created a communication plan, and now the team is working on the project. You’ve been communicating with your team, and now you’re looking at the work performance information to evaluate the performance of the project. Which of the following
You ask one of your stakeholders how things are going on her part of the project and she says “things are fine” in a sarcastic tone. Which is the BEST way to describe the kind of communication that she used?A. Feedback B. Active listening C. Nonverbal D. Paralingual
You take over for a project manager who has left the company and realize that team is talking directly to the customer and only having status meetings when there are problems. The programming team has one idea about the goals of the project, and the testing team has another. Which document is the
Which of the following is NOT an input to the Plan Communications process?A. Enterprise environmental factors B. Organizational process assets C. Information gathering techniques D. Project scope statement
Keith, the project manager of a large publishing project, sends an invoice to his client. Which communication type is he using?A. Formal verbal B. Formal written C. Informal written D. Informal verbal
Your client comes to you with a serious problem in one of the deliverables that will cause the final product to be unacceptable. Your team members look at his complaint and feel that it’s not justifiable, and that the product really does meet its requirements. What’s the first thing that you
You’re managing a software project, when two of your programmers come to you with a disagreement over which feature to work on next. You listen to the first programmer, but rather than thinking through the situation and gathering all the information, you decide to go with his idea.Which conflict
You’re a project manager on an industrial design project. You’ve set up a reward system, but you’re surprised to find out that the team is actually less motivated than before. You realize that it’s because your rewards are impossible to achieve, so the team doesn’t expect to ever get
Tom is using an organization chart to figure out how he’ll staff his project. What process is he performing?A. Develop Human Resource Plan B. Acquire Project Team C. Develop Project Team D. Manage Project Team
You are working in a matrix organization. You don’t have legitimate power over your team. Why?A. They don’t report to you B. They don’t trust you C. They don’t know whether or not they will succeed D. You haven’t set up a good bonus system
You are writing a Performance Assessment for your team. Which process are you in?A. Develop Project Team B. Acquire Project Team C. Manage Project Team D. Develop Human Resource Plan
What is a war room?A. A place where managers make decisions B. A room set aside for conflict management C. A room where a team can sit together and get closer communication D. A conflict resolution technique
Two team members are having an argument over priorities in your project. One thinks that you should write everything down before you start doing any work, the other thinks you can do the work while you finish the documentation. You sit both of them down and listen to their argument. Then you decide
You are working on a construction project that is running slightly behind schedule. You ask the team to put in a few extra hours on their shifts over the next few weeks to make up the time. To make sure everyone feels motivated to do the extra work, you set up a $1,500 bonus for everyone on the
What is the “halo effect”?A. When a project manager is good, the team is good, too B. The tendency to promote people who are good at technical jobs into managerial positions C. When a project manager picks a star on the team and always rewards that person D. When a technical person does such a
Which of the following is NOT one of the top sources of conflict on projects?A. Resources B. Technical opinions C. Salaries D. Priorities
Tina is a project manager who micromanages her team. She reviews every document they produce and watches when they come and go from the office. Which kind of manager is she?A. Theory X B. Theory Y C. Theory Z D. McGregor Manager
Jim and Sue are arguing about which approach to take with the project. Sue makes some good points, but Jim gets frustrated and storms out of the room. What conflict resolution technique did Jim demonstrate?A. Withdrawal B. Confronting C. Forcing D. Smoothing
Which of the following describes Maslow’s Hierarchy of Needs?A. You can’t be good at your job if you don’t have a nice office B. You need to feel safe and accepted to want to be good at your job C. Your boss’s needs are more important than yours D. The company’s needs are most important,
You’ve just completed your resource histogram. What process are you in?A. Acquire Project Team B. Develop Project Team C. Develop Human Resource Plan D. Manage Project Team
Joe is a project manager on a large software project. Very late in his project, the customer asked for a huge change and wouldn’t give him any more time to complete the project. At a weekly status meeting, the client demanded that the project be finished on time. Joe told the client that he
Two of your team members are having a disagreement over which technical solution to use. What’s the first thing that you should do in this situation?A. Consult the technical documents B. Tell the team members to work out the problem themselves C. Ask the team members to write up a change request
What’s the most effective approach to conflict resolution?A. Smoothing B. Confronting C. Compromise D. Withdrawal
Everybody does what Tom says because he and president of the company are golfing buddies. What kind of power does he hold over the team?A. Legitimate B. Reward C. Punishment D. Referent
A RACI Matrix is one way to show roles and responsibilities on your project. What does RACI stand for?A. Responsible, Approve, Consult, Identify B. Responsible, Accountable, Consulted, Informed C. Retain, Approve, Confirm, Inform D. Responsible, Accountable, Confirm, Inform
Validated defect repair is an output of which process ?A. Integrated Change Control B. Plan Quality C. Perform Quality Control D. Perform Quality Assurance
Which of the following is associated with the 80/20 rule ?A. Scatter chart B. Histogram C. Control chart D. Pareto chart
You are looking at a control chart to figure out if the way you are doing your project is fitting into your company’s standards. Which process are you using ?A. Plan Quality B. Quality Assurance C. Quality Control D. Quality Management
Which Quality Control tool is used to analyze processes by visualizing them graphically?A. Checklists B. Flowcharts C. Pareto charts D. Histograms
What’s the difference between Perform Quality Control and Perform Quality Assurance?A. Perform Quality Control involves charts like histograms and control charts, while Perform Quality Assurance doesn’t use those charts B. Perform Quality Control and Perform Quality Assurance mean the same

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