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Preparing For The Project Management Professional (PMP Certification Exam) 2nd Edition Michael W. Newell PMP ENP - Solutions
The project management team should be aware that modern quality management complements modern project management. For example, both disciplines recognize the importance of:a. Completion in the shortest possible time frame.b. Making a maximum profit.c. Having lower cost than a competitor.d. Customer
A project manager from the quality control area is trying to categorize the number of mistakes that are made in the area that paints the right front fender of the Mercedes 560 SL. He lists all the possible defects on a sheet of paper and asks the inspector to make a mark each time one of the listed
The quality manager of a company wishes to analyze the data that is coming to him in the form of a list of defects that have occurred in the shipping department. The report comes with defects listed chronologically as they occurred, the cost of the repair necessary to correct each defect, the
A category or rank given to products that have the same functional use but different technical characteristics is called the product’s:a. Quality.b. Functional characteristics.c. Grade.d. Technical characteristics.
One of the fundamental tenets of quality management is that quality:a. Must exceed customer expectations.b. Is planned in and not inspected in.c. Will increase cost.d. Costs must all be passed onto the customer.
A large project is being worked on by a large company. The client is interested in knowing how the company will be able to meet the quality needs of the project. In order to satisfy this request of the client the project manager arranges a meeting between the client and the:a. General manager.b.
The totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs is the definition for:a. Modern quality management.b. Quality assurance.c. Quality.d. Quality control.
A control chart is being used to control a manufacturing process. As part of the control a sample of five parts is taken from the manufacturing process each hour of operation. Each of the five parts is measured and the dimension is recorded on the work sheet. The difference between the highest and
A project manager has discovered a problem and is trying to determine the cause. The process whereby he identifies the variables that have the most influence on the project by holding all the variables constant and changing one at a time is called:a. Product correlation.b. Design of an
A project manager is managing a large project and must consider the application of a quality management plan. One of the critical factors in such a plan is the cost of implementing the plan. The project manager should:a. Invoice the client for all quality improvements.b. Implement the highest
According to Deming and Juran most of the quality problems that exist are due to a defect or failure in processes that are controlled by:a. The project manager.b. The procurement manager.c. Upper management.d. Stakeholders.
Decisions as to the types of projects that should be accomplished and strategic plans as to the quality of the projects that is required should be the decision of which of the following?a. Project managerb. Procurement managerc. Upper managementd. Stakeholders
The processes required to ensure that the project will satisfy the needs for which it was undertaken include all activities of the overall management function that determines the quality policy, objectives, and responsibilities and implements them by means such as quality planning, quality control,
A project manager is doing risk analysis with the project team members.They are concerned about evaluating the risks in such a way that the risks will be ranked according to their severity in relation to the project.What method should be used to rank the risks in the order of importance?a.
A project manager must make a decision about a risk in his project. He examines the extent to which the uncertainty of each of the elements of the project affects the objective being examined when all other uncertain elements are held at their baseline values. This technique is called which of the
The project manager of a project evaluates the risks of the project by assessing the probability of the risk by categorizing the risks as likely or not likely and assesses their impact as high impact, medium impact, or low impact. This would be which type of risk assessment?a. Quantitativeb.
A project manager working on a large project finds that there are several risks that have a severity that is higher than the acceptable risk tolerance.They cannot be avoided or deflected. The project manager will need to use which of the following approaches?a. Change the risk tolerance of the
A project manager managing any project should perform risk analysis with his or her project team:a. Just before any major meeting with the client.b. On a regular basis throughout the project.c. Only when justified by the awareness of new risks becoming a possibility.d. When preparing the project
A project manager decides to create a model to represent the project risks. The model translates the uncertainties specified at a detailed level into their potential impact and probabilities. This technique is called a:a. Risk model.b. Simulation.c. Computer risk program.d. Decision tree.
Monte Carlo analysis can best be described as:a. A deterministic scheduling method.b. A probabilistic scheduling simulation method.c. A probabilistic cost management technique.d. A risk identification technique.
The project manager of a large project meets several times with the client for the project. During the meeting the project manager judges that the client has a very low risk tolerance. This means that the client will probably:a. Be willing to take large risks to make large profits.b. Be unwilling
A project manager is dealing with risk analysis on a software development project. There is a risk that the module that creates the most important report that the system will create will not work properly and will require 200 person-hours to correct. The project manager decides to do nothing about
When using PERT analysis on a project schedule, probabilistic or expected durations are used for activity durations. If there is a concern that the critical path may shift due to durations changing within the expected range, what technique can be used?a. CPMb. Monte Carloc. Decision treesd. Finite
What is the most likely date for project completion?a. June 1b. June 29c. June 15d. There is no most likely date in an even distribution.
The latest the project can be completed is June
A project’s schedule completion dates are distributed in an even probability distribution. The earliest that the project can be completed is June
A project manager is managing a project where a risk occurs. There is no plan to respond to this risk. The response to a negative risk event that has no plan is called:a. Repair order.b. Workaround.c. Risk mitigation.d. Risk deflection.
The creative process used to optimize the life cycle costs, save time, increase profits, improve quality, expand market share, solve problems, or use resources more effectively is called:a. Systems engineering.b. Value engineering.c. Project management.d. Cost management.
The project manager has critical parts that are needed for the project. If the first order of parts is delivered late, the project will be late delivering a critical deliverable to the customer. The seller that has been selected to make these parts for the project has been used in the past and
Three activities are done in sequence. Each activity takes five days to do. There is a 90% probability that each activity will be completed on time and a 10% probability that each activity will be finished late. What is the probability that the last of the three activities will be finished on
The Monte Carlo technique can be used to:a. Determine the amount of contingency budget needed for the project.b. Determine the amount of the management reserve.c. Determine the criticality index for an activity in the schedule.d. Determine the risk index for a risk in the project.
During the project life cycle, in which part of the life cycle will risk be the lowest?a. Initiationb. Planningc. Executiond. Closeout
The project management institute decided to hold their annual meeting in New Orleans, Louisiana. This conference represents a substantial amount of PMI’s operating budget for the year. PMI identified a risk of hurricanes during the month of September when the conference was to be held. PMI
A project team evaluates risk in the project. As an outcome there are some positive and negative risks that are identified and evaluated. To evaluate the worst case for the project the project team should evaluate and summarize:a. All of the risks affecting the project.b. Only the negative risks.c.
The project team has put together a project plan for a project, and the plan has been approved by the stakeholders. The customer asks the project manager if the project can be delivered seven weeks sooner. The customer offers sufficient monetary incentive for the project manager.The project manager
A risk event in a project is something that can have an effect on the project:a. For the better only, a positive effect.b. For the worse, a negative effect.c. Both better or worse, a positive or negative effect.d. Neither better nor worse, neither a positive nor a negative effect.
In managing the risk of the project schedule we are managing the risk that the project will not be delivered or completed on time. If we assume that the project’s possible completion dates are normally distributed and we promise the client the most likely of the project’s possible completion
Goldratt’s critical chain theory says that in order to reduce risk in schedules we should:a. Start activities in the feeder chains as early as possible.b. Start activities in the feeder chains as late as possible.c. Start activities in the critical chains as early as possible.d. Add buffer to the
A project manager uses the break even point to justify his project. He presents this as a justification for buying a new machine. What risk does the project manager run by using this technique to justify buying a new machine for his company?a. Break even point will favor buying a cheap, low quality
The management reserve for the project contains:a. Money to offset missing cost objectives.b. Money to offset missing schedule objectives.c. Money to offset missing cost or schedule objectives.d. Money to handle the effects of known risks in the project.
In the Monte Carlo technique, what is the criticality index?a. The number of days the project will be late divided by the project durationb. The percent of time a given activity will be on the critical pathc. The percent of time an activity will be lated. The sum of the duration of the critical
A project manager holds the first risk meeting of the project team. The client is present at the meeting. At the meeting several risks are identified and assigned to members of the project team for evaluation and quantification. The result of the meeting is:a. Expected value of the risk events.b.
A project manager and her project team are analyzing risk in their project.One of the things that they might do to help identify potential risks or opportunities would be to review:a. The project budget.b. The goals and objectives of the project.c. Lessons learned from other similar projects.d. The
A project manager wants to give some guidelines to the project team as to how risk events should be described. Which of the following items would not be appropriate in describing a risk event?a. Probability that the risk will occurb. The cost of the risk should it occurc. Expected timing of the
A project manager is looking at the risk associated with the project schedule. Realizing that if the risks occur the project will be delivered to the stakeholders late, the project manager decides to consider the risk and promise delivery later than the most likely project completion date.He then
In probability theory, what is the probability that if you roll two dice(cubes with consecutive numbers 1 to 6 on each of the six faces) you will have at least one 6?a. 1/3b. 11/36c. 1/36d. 1/6
A project manager is reviewing the risks of her project. One of the risks she is reviewing has an impact of $25,000 and an associated probability of 10%. The risk is associated with an activity that is the predecessor to seven other activities in the schedule. All eight activities are on the
The effect of risk on schedule dates for the project creates an array of dates that are possible for project completion. In a typical project the most likely date for the project will have which of the following relationships with the expected value for the project completion date?a. The most
A project manager observes that in one part of the project several activities are being completed late. All of these activities have several days of free float associated with them. These are early warnings of the risk that the project will be late in completion. They are called:a. Risk triggers.b.
The project has done its risk analysis. In the process of risk identification the project team has determined that there are risks that will probably happen that have not been identified or evaluated except by noting that other projects of this type have historically had a certain amount of risk
A risk has four possible outcomes. Given the following information, what is the expected value of this risk?a. $20,000b. $14,500c. $7,000d. $7,000 Probability 0.4 0.3 0.2 0.1 Result of Risk -10,000 -7,500 - 5,000 +2,500
The contingency budget will:a. Reduce the probability of scope changes.b. Reduce the probability of cost overruns.c. Increase the probability of a cost overrun.d. Increase the probability of scope changes.
A problem occurs in the design of a grocery cart. In this case it is determined that the wheel will wear out much quicker in areas of heavy snow and ice because the salt will corrode the wheel bearings. Using sealed bearing wheels will significantly increase cost, and it is determined that the
A project manager is faced with making a decision about a risk that the team has identified. The risk involves the design of a bicycle. It has been found that the neck of the bicycle, where the steering bearing is located and the two supporting bars of the frame come together, will corrode in a
A project manager discovers that there is a part of the project that contains some risk. His strategy with this risk is to subcontract the work to an outside supplier by using a firm fixed price contract. Which of the following must the project manager do?a. The project manager should make certain
In a matrix organization there are always people moving between projects.This makes communications difficult if not impossible since people will work on a project for a few weeks and then move to another project or work in their functional department for a time between projects.One of the best
A large project is approximately 50% complete. The project manager wants to establish some sort of reward system for the project team members.The project manager hopes that the reward system will help the team morale. Which of the following characteristics for reward systems should the project
The disadvantages of using the functional form of organization are:a. Poor communications between different parts of the organization.b. Potential conflict between the authority of the project manager and the functional manager.c. Difficulty of customers recognizing who represents them.d.
One of the major reasons for the pressure to use a matrix management style of organization is:a. Pressure for formal communications.b. Pressure for shared resources.c. Pressure for more accountability.d. Pressure to reduce duplication of effort.
In order for a formal reward system to work it must have which of the following characteristics?a. Relationship between reward and performance must be explicit.b. The reward should be distributed to as many people as possible.c. The reward must be of significant monetary value.d. The reward must
The person most responsible for seeing that the proper people are assigned to the projects where they can be used most effectively in a matrix organization is the:a. Program manager.b. Project manager.c. General manager.d. Functional manager.
There is great difficulty in communicating in a matrix organization.One of the ways that the project manager can make communicating with people on his or her project team easier is by publishing a:a. Gantt chart.b. Project charter.c. Project team directory.d. Staffing plan.
A functional manager needs to communicate the needs of his or her personnel requirements and the utilization of each person as well as the assignments that they have in the future. To best accomplish this, what type of document should be used?a. Gantt chartb. Network diagramc. Staffing pland.
The project management process groups are:a. Initiating, planning, expediting, and control.b. Plan, organize, develop, and control.c. Plan, do, observe, commit.d. Initiating, planning, executing, controlling, and closeout.
A project manager wants to better control the procedure for sanctioning work that is done on the project. He initiates a system for doing this. It requires written authorization to begin work on a specific activity or a work package. What is this system called?a. Project charterb. Team charterc.
In the matrix management organization, which of the following is true?a. The project manager is responsible for employee skills improvement.b. The functional manager is responsible for employee skills improvement.c. The project manager is responsible for the employee’s annual appraisal.d. The
Which of the following is true of management by objectives (MBO)?a. The supervisor establishes performance objectives.b. The supervisor sets the general objectives and the subordinate reviews and agrees to them.c. Objectives do not need to be quantifiable.d. The supervisor and the employee jointly
A project manager wants to have some of the people trained on his project team. The project team is working in a balanced matrix organization.Generally, the approval for this training should come from which of the following managers?a. Project managerb. Executive managerc. Functional managerd.
According to McGregor’s concept of theory X and theory Y, which of the following statements is true?a. Theory Y managers view their subordinates as lazy, irresponsible, and resistant to change.b. Theory Y managers view their subordinates as creative, imaginative, and agreeable to change.c. Theory
A large, complicated software development project is being contemplated by a large company. The project will be done as part of a company strategic plan. The project will be multifunctional and will require many of the project team members to work on multiple other projects during the life of this
A project manager wants to do as much as she can to help in developing her project team. A key barrier to project team development is which of the following?a. Strong matrix management structureb. Major problems that delay the project completion date or budget targetsc. Team members who are
Project human resources management is divided into which of the following?a. Organization planning, staff acquisition, and team developmentb. Leadership, team building, and negotiationc. Recruitment, labor relations, and personnel administrationd. Team building, communication, and labor relations
A project manager will manage a large complicated project that is located in a remote part of Africa. The project will last for five years and will have the product of producing a nuclear reactor that will generate 900 megawatts of power at start-up. The best kind of organization for managing this
A project manager is in need of a solution to a problem. He decides that the best thing will be to arrange a meeting to solve the problem rather than solve the problem himself or by having one of the project team members solve it individually. Generally, this will result in:a. The group taking more
A project manager is managing a project where there will be a number of persons working together. She wants to enhance the ability of the team to work together and perform as a team. One of the things that she can do to maximize the ability of the team to do this is:a. Cohabitation.b.
The project manager of a new project wants to get things started in a positive way with the project team. The project manager wants the team members to get to know one another, to introduce the project team and the project manager to one another, to discuss the objectives and goals of the project,
A project manager is concerned about team building on her project.One of the mandatory things that she must have in order to have good team building is:a. Commitment from top level management.b. Co-location of team members.c. Establishment of clear negotiated goals.d. Open discussion of poor
An automotive oil change station was receiving complaints that their service took too long. A coffee machine and television were installed in the waiting room and the complaints went down. This is an example of:a. Smith-Carlisle method.b. Creative problem solving.c. Analytical problem solving.d.
Primary outputs from team development are:a. Input to performance appraisals.b. High project team morale.c. Reduced project cost.d. Greater customer satisfaction.
The skill of listening involves more than just hearing the sounds. One of the characteristics of a good listener is that he or she:a. Finishes the speaker’s sentences.b. Takes good notes.c. Repeats some of the things said.d. Agrees with the speaker.
Herzberg divided motivation factors into two classes: satisfiers and dissatisfiers.Examples of satisfiers are:a. Vacation time, assignment of a personal staff assistant.b. Work satisfaction, fringe benefits.c. Plush office space, performance based salary raise.d. Sense of personal achievement, work
The beginning and the end of the project is defined by:a. The project plan.b. The project charter.c. The team charter.d. The project life cycle.
The project manager of a project is concerned with managing cost and improving morale and is also concerned about notifying other project managers when individuals from his project team will be available to work on other projects. This is best addressed in the project’s:a. Communications plan.b.
In a large organization a project expediter is being used to manage a project for an important client. The position of project expediter would be found in what kind of an organization?a. Strong matrixb. Weak matrixc. Functionald. Projectized
A conflict arises about the method to solve a difficult design problem.The project manager is seeking a method of resolving the conflict. In order to achieve the most long lasting resolution to project conflicts, which of the following approaches should be used?a. Problem solvingb. Compromisec.
The organization that is a formalized structure where the project teams and the project managers reside is called:a. Matrix organization.b. Project office.c. Project team.d. Project management office.
On a project team one of the team members has a problem collecting on a medical insurance claim. The team member comes to the project manager and explains the problem. The problem is the responsibility of the:a. Project team.b. Project manager.c. Executive manager.d. Human Resources Department.
The organization that is a formalized structure directed toward the support of the project community within the organization is called:a. Matrix organization.b. Project office.c. Project team.d. Project management office.
A project manager is responsible for all that goes on in the project. One of the most important duties that the project manager can perform is the function of:a. Risk management.b. Quality management.c. Cost management.d. Integration.
A project manager is selecting team members for her project team. She collects the resumes and past performance reviews for the potential team members and discusses each with their functional manager. Which of the following is not a characteristic that the project manager should use in selecting
In matrix management organizations, if the organization maintains many of the characteristics of the functional organization and the project managers are considered more like project coordinators or expediters, it is called a:a. Strong matrix.b. Project team.c. Weak matrix.d. Project office.
The manager of a large corporation wants to sign a contract to build a nuclear power plant in Botswana several thousand miles away from the home office. The project will take several years to build and test. What type of organization will be best for managing this project?a. Functional
A company has signed a contract for new work that is different from work that they have done before. The company’s strategic plan calls for much of this kind of work in the future. It is important that they be able to bring the correct shared resources together to work on different parts of the
The project manager’s leadership style should be matched to the corresponding developmental level of the project team and should move through successive steps in the following order:a. Disciplinary, autocratic, participative.b. Projectized, matrix, functional.c. Team building, team development,
What are the major advantages of the functional type of organization?a. Single point of contact for the customerb. Stable organizational structurec. Project orientationd. Multifunctional teams are easy to form
If the production of widgets is expected to continue for at least three years, what is the preferred action?a. Do not replace the machineb. Replace the existing machine with a new machine costing $50,000c. Replace the existing machine with a new machine costing $75,000d. Buy both machines
What is the break even point for the $75,000 machine compared to the existing machine?a. 100,000 unitsb. Three yearsc. Five yearsd. 25,000 units
What is the break even point for the $50,000 machine compared to the existing machine?a. 100,000 unitsb. Three yearsc. Five yearsd. 25,000 units
What is the break even point for the $75,000 machine compared to the existing machine?a. 100,000 unitsb. Three yearsc. Five yearsd. 25,000 units
The project manager of a project must buy a large piece of equipment costing $1,543,256. He meets with the accounting department representative to the project team and reviews the different depreciation methods that can be used to depreciate the equipment over the useful life of the equipment.
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