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construction project management

Head First Pmp: A Brain-Friendly Guide To Passing The Project Management Professional Exam 2nd Edition Jennifer Greene, Andrew Stellman - Solutions

Which of the following BEST describes the records management system?A. A system to store contracts and project records for future project managers to reference B. A library that stores the lessons learned for past projects C. A filing system to store paid invoices D. A system to store human
Which of the following is NOT a tool of the Define Scope process?A. Facilitated Workshops B. Constrained Optimization C. Alternatives Identification D. Product Analysis
Rekha is a project manager on a large construction project. Late in the project, her client demands a big change. She assesses the impact of the change and tells the client how much time and money it will cost. But the client won’t allow any change to the schedule and won’t pay anything more
You are conducting a status meeting and monitoring your risk register when you discover a risk that remains even after you implement all of your response strategies. What kind of risk is this and what should you do about it?A. It’s a secondary risk; you don’t need to worry about it B. It’s a
Rekha is a project manager on a large construction project. Late in the project, her client demands a big change. She assesses the impact of the change and tells the client how much time and money it will cost. But the client says that he doesn’t have the time or budget to allow the change.
Alberto is the project manager of a software implementation project. His company has made an organizationwide decision to move to a new accounting and human resources software package. He has read that some projects to implement the same package have resulted in the loss of personnel data when they
You’re managing an industrial design project. Your project is currently in the Initiating phase. The project charter has been created, and you are working on identifying the stakeholders. Which of the following is NOT something that you should do?A. Review lessons learned from prior projects B.
You are managing an accounting project when a new CFO is hired at your company. He’ll be affected by all accounting projects in your company. What’s the BEST thing for you to do?A. Show him the Project Charter so that he knows that you are in charge of the project B. Work with him to understand
A team member is showing up late to work and leaving early, and it is affecting the project. The project manager decides that the team member must be reprimanded. Which of the following is the BEST way to handle this situation?A. In a one-on-one meeting with the team member B. At the next team
Given this portion of the network diagram to the right, what’s the LF of activity F?A. 10 B. 11 C. 16 D. 17
Which is the BEST description of project scope?A. All of the features and deliverables your project will deliver B. All of the products your project will make C. All of the people involved in your project D. All of the work you will do to build the product
You are managing a project with AC = $25,100, ETC = $45,600, VAC = -$2,600, BAC =$90,000, and EAC = $92,100. Your sponsor asks you to forecast how much money you expect to spend on the remainder of the project. Which is the BEST estimate to use for this forecast?A. $45,600 B. $87,400 C. $90,000 D.
You are managing a software engineering project, when two team members come to you with a conflict.The lead developer has identified an important project risk: you have a subcontractor that may not deliver on time. Another developer doesn’t believe that the risk is likely to happen; however, you
What is a risk owner?A. The person who monitors the watchlist that contains the risk B. The person who meets with stakeholders to explain the risk C. The person who makes a risk happen D. The person who is responsible for the response plan for the risk
Which of the following is NOT a project constraint?A. Cost B. Resources C. Procurements D. Scope
Which of the following is NOT found in a project charter?A. The summary budget B. High-level requirements C. Procedures for managing changes to contracts D. Responsibility and name of the person authorized to manage the project
The customer has reviewed the deliverables of a project and finds that they are acceptable, and must now communicate that acceptance to the project manager. Which form of communication is appropriate?A. Informal written B. Informal verbal C. Formal written D. Formal verbal
A company is about to begin work on a large construction project to build four new buildings for a bank that wants to open new branches. The sponsor is writing a project charter. She recalls that a previous project the company performed for another bank ran over budget because the team had
Which of the following is NOT a type of communication ?A. Formal written B. Paralingual C. Nonverbal D. Noise
You need to determine when to release resources from your project. Which part of the staffing management plan will be most useful for this?A. Resource histogram B. Safety procedures C. Recognition and rewards D. Training needs
A notice sent to a subcontractor about the contract is an example of which kind of communication?A. Informal verbal B. Formal written C. Formal verbal D. Informal written
Which of the following is NOT part of a typical change control system?A. Approval B. Change control board C. Project management information system D. Stakeholder analysis
A project manager is planning the staffing levels that will be needed through the course of her project. She figures out the number of people that will be needed in each role over time and displays that information in a chart as part of her staffing management plan. What is that chart called?A.
Your team has identified a risk with some of the chemicals you are using on your highway construction project. It is really difficult to mix them just right and, based on past projects, you’ve figured out that there’s a high probability that about 14% of the chemical supply will be lost in
You’re managing a construction project to install several hundred air conditioner panels in a new office building. You have completed 350 panels out of a total of 900 planned panels, but according to your schedule you should have completed 400 of them. Your company’s contract states that
You are reviewing performance goals to figure out how much bonus to pay to your team members. What document would you consult to find your team’s bonus plan?A. The reward and recognition plan B. The staffing management plan C. The human resource management plan D. The project’s budget
During procurement closure, a procurement audit includes all of the following EXCEPT:A. Reviewing the contract terms to ensure that they have all been met B. Identifying successes and failures that should be recognized C. Documenting lessons learned D. Using the payment system to process
Your project team has completed the project work. All of the following must be done before the project can be closed EXCEPT:A. Ensure that the schedule baseline has been updated B. Get formal acceptance of the deliverables from the customer C. Make sure the scope of the project was completed D.
You are managing a software engineering project, when two team members come to you with a conflict. The lead developer has identified an important project risk: you have a subcontractor that may not deliver on time. The team estimates that there is a 40% chance that the subcontractor will fail to
Which of the following is NOT a tool in Identify Risks?A. Brainstorming B. Risk Urgency Assessment C. Delphi technique D. SWOT Analysis
A new project management software tool has come onto the market. You spend the weekend taking an online tutorial to learn about it. This is an example of:A. Lessons learned B. Not paying for copyrighted software C. Contributing to the project management body of knowledge D. Enhancing personal
Which of the following is NOT a tool or technique of Perform Qualitative Risk Analysis?A. Risk urgency assessment B. Expected monetary value analysis C. Probability and impact matrix D. Risk categorization
Your top team member has performed extremely well, and you want to reward her. She knows that you don’t have enough money in the budget to give her a bonus, so she approaches you and requests an extra day off, even though she is out of vacation days. She asks if she can take one of her sick days,
Complete the following sentence: “The later a defect is found, __________ .”A. the easier it is to find B. the more expensive it is to repair C. the less important it is to the product D. the faster it is to repair
A project manager is faced with two team members who have conflicting opinions. One team member explains her side of the conflict. The other team member responds by saying, “I know you’ll never really listen to my side, so let’s just go with her opinion and get back to work.” This is an
You are using a Pareto chart to examine the defects that have been found during an inspection of your product. Which process are you performing?A. Perform Quality Assurance B. Perform Quality Planning C. Perform Quality Control D. Verify Scope
You are managing a project with an EV of $15,000, PV of $12,000, and AC of $11,000. How would you BEST describe this project?A. The project is ahead of schedule and within its budget B. The project is behind schedule and within its budget C. The project is ahead of schedule and over its budget D.
You are the project manager on a construction project. As you’re planning out the work your team will do, you divide up all of the work into work packages and create a WBS that shows how they fit into categories. For each one of the work packages, you write down details such as initial estimates
Tom is a project manager on an industrial design project. He is always watching when his team members come into the office, when they take their breaks, and when they leave. He periodically walks around the office to be sure that everyone is doing work when they are at their desks and he insists
Two of your project team members approach you with a conflict that they are having with each other over the technical approach to their work. One of the two people is very aggressive, and tries to get you to make a decision quickly. The other team member is quiet, and seems less willing to talk
Which of the following BEST describes the contents of a WBS Dictionary entry?A. The definition of the work package including its net present value B. Work Package ID and Name, Statement of Work, Required Resources, and Monte Carlo Analysis C. Work Package ID and Name, Statement of Work, Risk
You are managing a software engineering project, when two team members come to you with a conflict. The lead developer has identified an important project risk: you have a subcontractor that may not deliver on time.Another developer doesn’t believe that the risk is likely to happen; however, you
You’re the project manager on a software project that is planning out various approaches to technical work.There’s a 20% chance that a component you are going to license will be difficult to integrate and cost $3,000 in rework and delays. There’s also a 40% chance that the component will save
You have just been authorized to manage a new project for your company. Which of the following BEST describes your first action?A. Create the work breakdown structure B. Develop the project management plan C. Start working on the project charter D. Figure out who has a stake in the project
A project manager uses a facilitator to gather opinions from experts anonymously. What risk identification tool or technique is being performed?A. Brainstorming B. Delphi Technique C. Interviews D. SWOT Analysis
When you look at a control chart that measures defects in the product produced by your project, you find that seven values are showing up below the mean on the chart. What should you do?A. Look into the process that is being measured; there’s probably a problem there B. Ignore the anomaly; this
Your client has terminated your project before it is complete. Which of the following is true?A. You must stop all work and release the team immediately B. You must work with the team to document the lessons learned C. You must keep the team working on the project to give your senior management
A junior project manager at your company does not know how to perform earned value analysis. You spend a weekend with him to teach him how to do this. This is an example of:A. Contributing to the project management body of knowledge B. Fraternizing, and should be discouraged C. Unpaid overtime D.
Your company’s quality assurance department has performed a quality audit on your project. They have found that your team has implemented something inefficiently, and that could lead to defects. What’s the NEXT thing that should happen on your project?A. You work with the quality department to
Which of the following is NOT one of the most common sources of project conflict?A. Schedules B. Priorities C. Resources D. Costs
Tom is the project manager on a construction project. Midway through his project, he realizes that there’s a problem with the lumber they’ve been using in a few rooms and they’re going to have to tear down some of the work they’ve done and rebuild. One of his team members suggests that the
You are managing a construction project to install new door frames in an office building. You planned on spending $12,500 on the project, but your costs are higher than expected, and now you’re afraid that your project is spending too much money. What number tells you the difference between the
You are developing the project charter for a new project. Which of the following is NOT part of the enterprise environmental factors?A. Lessons learned from previous projects B. Knowledge of which departments in your company typically work on projects C. The work authorization system D. Government
Which of the following best describes the Plan-Do-Check-Act cycle?A. Invented by Joseph Juran, it’s a way of tracking how soon defects are found in your process.B. Invented by Walter Shewhart and popularized by W. E. Deming, it’s a method of making small changes and measuring the impact before
You have identified an opportunity to potentially increase the project’s value. Which of the following is an example of enhancing that opportunity?A. By forming a partnership with another company, the project’s value will increase for both companies B. By taking additional actions, you increase
A bar chart shows the number and type of resources you need throughout your project is called a _______________.A. Organizational Chart B. Resource Schedule C. Resource Histogram D. Staffing Timetable
Which of the following is a “hygiene factor” under Herzberg’s Motivation-Hygiene Theory?A. Recognition for excellent work B. Self-actualization C. Good relations with coworkers and managers D. Clean clothing
Dave is the project manager for a construction project that is building a gazebo. When the project first started, he met with the stakeholders to define the scope. The sponsors mentioned that the gazebo is a really important part of their daughter’s wedding ceremony that was planned for seven
Customer satisfaction should be measured at the end of the project to maintain long-term relationships.Which of the following is NOT always an aspect of customer satisfaction?A. The product meets its stated and unstated requirements B. The project is profitable C. The product is high quality D. The
At the close of your project, you measure the customer satisfaction and find that some customer needs were not fully met. Your supervisor asks you what steps you took on your project to improve customer satisfaction.Which subsidiary plan would you consult to determine this information?A. Quality
An important part of performing stakeholder analysis is documenting quantifiable expectations. Which of the following expectations is quantifiable?A. The project must improve customer satisfaction B. The project should be higher quality C. The project must yield a 15% reduction in part cost D. All
Mary is a project manager at a consulting company. The company regularly builds teams to create products for clients. When the product is delivered, the team is dissolved and assigned to other projects. What kind of organization is she working for?A. Weak matrix B. Projectized C. Functional D.
Which of the following processes is in the Initiating process group?A. Develop Project Charter B. Develop Project Management Plan C. Define Scope D. Define Activities
You are managing a construction project that is currently being initiated. You met with the sponsors, and have started to work on identifying stakeholders. You’ve documented several key stakeholders and identified their needs. Before you can finish initiating the project, your company guidelines
The scope baseline consists of:A. The Scope Management Plan, the Project Scope Statement, and the WBS B. The Scope Management Plan, Requirements Documents, and the WBS C. The Scope Management Plan, the WBS, and the WBS Dictionary D. The Project Scope Statement, the WBS, and the WBS Dictionary
Which of the following is NOT an input of the Close Project or Phase process?A. Project Management Plan B. Project Management Methodology C. Accepted Deliverables D. Organizational Process Assets
You are managing a software project. You are partway through the project, and your team has just delivered a preliminary version of part of the software. Your team gives a demonstration to the project sponsor and key stakeholders. Later, the sponsor informs you that there is an important client who
You are a project manager on a construction project. You have just prepared an RFP to send around to electrical contractors. You get a call from your uncle who owns an electrical contracting company. He wants to bid on your project. You know he’s done good work before, and it may be a good fit
You are managing a design project. You find that bringing all of your team members into a single room to work increases their communication, and helps build a sense of community. This is referred to as a:A. War room B. Virtual team C. Socially active team D. Common area
A change has occurred on your project. You’ve documented the change, filled out a change request, and submitted that request to the change control board (CCB). What’s the NEXT thing that must happen on the project?A. A senior manager decides whether or not to make the change and informs the
The terms of union contracts are considered ______________ in your project plan.A. Assumptions B. Constraints C. Requirements D. Collective bargaining agreements
You are a project manager for a software project. Your team buys a component for a web page but they run into defects when they use it. Those defects slow your progress down considerably. Fixing the bugs in the component will double your development schedule and building your own component will
You have been hired by a contractor, who wants you to manage a construction project for one of their clients. The project team has been working for six weeks. You need to determine whether the team is ahead of or behind schedule. Which of the following tools and techniques is the BEST one for you
When is the BEST time to have project kickoff meetings?A. At the beginning of the project B. When each deliverable is created C. At the start of each phase D. When the Communications Management plan is approved
You are planning a project that uses the same team as a project that is currently being performed by your company. What should you consult to find information about when those people will be available for your project?A. The project schedule for your project B. The project manager for the project
Your project files need to be sent via overnight mail to your company’s central office. If the files do not arrive tomorrow, your company will not be able to deliver the project on time and you will lose an important client. The deadline cannot be negotiated. The team worked right up to the last
You’re managing a construction project to install several hundred air conditioner panels in a new office building. Every floor has identical panels. The customer, a construction contracting company, has provided specifications for the installations. The team is using a process to install and
Which of the following is NOT a tool or technique of Estimate Costs?A. Bottom-up B. Parametric C. Cost aggregation D. Analogous
You are developing the project scope statement for a new project. Which of the following is NOT part of creating a project scope statement?A. Verify Scope B. Using the Project Charter C. Alternatives Identification D. Obtaining Plan Approval
Which of the following is NOT a characteristic of the Project Management Plan?A. Collection of subsidiary plans B. Formal, written communication C. A bar chart that shows the order of tasks and their resource assignments D. Must be approved by project sponsor
You are managing a construction project. During your risk identification interviews you learn that there has been a string of construction site thefts over the past few months in the area where your will be building your project. The team agrees that it’s unlikely that people will be able to
While identifying risks for a new construction project, you discover that a chemical you are using on your building cannot be applied in rainy conditions. You also learn that your project will be ready for the chemical application around the time when most of the rainfall happens in this part of
You are managing a software project. During a walkthrough of newly implemented functionality, your team shows you a new feature that they have added to help make the workflow in the product easier for your client. The client didn’t ask for the feature, but it does look like it will make the
Which of the following contracts has the MOST risk for the buyer?A. Cost plus fixed fee (CPFF)B. Time and Materials (T&M)C. Cost plus award fee (CPAF)D. Fixed price (FP)
One way the Close Project or Phase process differs from Close Procurement is:A. Procurement closure involves verification that all work and deliverables are acceptable, where Close Project or Phase does not B. Close Project or Phase is only a subset of Close Procurement C. Procurement closure means
You are working on a construction project. You, your team, and your senior manager all feel that the work is complete. However, one of your important clients disagrees, and feels that one deliverable is not acceptable.What is the BEST way to handle this conflict?A. Consult the contract and follow
Which of the following is the correct order of the Monitoring & Controlling processes for Scope Management?A. First Verify Scope, then Control Scope B. First Control Scope, then Verify Scope C. Both happen simultaneously D. There is not enough information to decide
You are managing a project with a total budget of $450,000. According to the schedule, your team should have completed 45% of the work by now. But at the latest status meeting, the team only reported that 40% of the work has actually been completed. The team has spent $165,000 so far on the
You are managing a software engineering project. Your team is having trouble completing their object design tasks. One of your team members tells you that her friend at another company sent her a copy of a software package they own that will help your team meet its deadline. Without that software
A project manager is reporting the final status of the closed contract to the stakeholders.Which form of communication is appropriate?A. Informal written B. Informal verbal C. Formal written D. Formal verbal
You are managing a construction project using a firm fixed price (FFP) contract. The contract is structured so that your company will be paid a fee of $85,000 to complete the work.There was a $15,000 overhead cost that your company had to cover. It’s now three months into the project, and your
You are the project manager for a software development project. When you need to get staff from the manager of the QA department, he suggests a few test engineers with performance problems for your team.Which is the BEST response to this situation?A. Stop talking to the QA manager B. Call a meeting
Which of the following BEST describes the main purpose of the project charter?A. It authorizes the project manager to work on the project B. It identifies the sponsor and describes his or her role on the project C. It contains a list of all activities to be performed D. It describes the initial
Tom is the project manager of an accounting project. He has just finished defining the scope for the project and is creating the WBS. He goes to his organizational process asset library and finds a WBS from a past project to use as a jumping off point. Which of the following describes the asset
You are managing a software project. You are partway through the project, and your team has just delivered a preliminary version of part of the software. You are holding a weekly status meeting, when one of the team members points out that an important stakeholder is running into a problem with one
You have just delivered a product to your client for acceptance, when you get a call that some features they were expecting are missing. What’s the first thing you should do?A. Get your team together and reprimand them for building a product that doesn’t meet user expectations B. Tell the
Which of the following is NOT an input to Perform Quality Control?A. Deliverables B. Work Performance Measurements C. Quality Checklists D. Validated Changes
Which conflict resolution technique is most effective?A. Withdrawal B. Compromise C. Smoothing D. Confronting
A project manager is working in a country where it is customary to pay the police for private protection services. The project manager’s supervisor tells him that in another country, that would be considered a bribe. What is the BEST way for the project manager to proceed?A. Do not pay the police
Which of the following is not a tool or technique of the Perform Quality Control process?A. Inspection B. Quality audits C. Pareto charts D. Statistical sampling

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