Organizational Behaviour 9th Edition Stephen P Robbins - Solutions

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Explain the three bases of formal power and the two bases of personal power.
Contrast leadership and power.
Demonstrate the differences among self-efficacy theory, reinforcement theory, equity theory, and expectancy theory.
Demonstrate three ways of creating a culture for change.
What are the similarities and differences in creating an ethical culture, a positive culture, and a spiritual culture?
Contrast the reasons for mechanistic and organic structural models.
Identify the characteristics of the functional structure, the divisional structure, and the matrix structure.
Assess the roles and functions of third-party negotiations.three loci of conflict?
What are the central tenets and main limitations of behavioral theories of leadership?
When is work performed by individuals preferred over work performed by teams?
How can organizations create team players?
What conditions or context factors determine whether teams are effective?
What are the five types of team arrangements?
What is the difference between a group and a team?
How do you explain the growing popularity of teams in organizations?
Decide when to use individuals instead of teams.
Explain how organizations can create team players.
Identify the characteristics of effective teams.
Contrast the five types of team arrangements.
Contrast groups and teams.
Analyze the continued popularity of teams in organizations.
3. Distinguish the stages of organizational socialization.
7. Distinguish different dimensions of national culture.
1. Explain the characteristics of the behaviourist and cognitive approaches to learning.
2. Explain and evaluate the technique of behaviour modification.
3. Explain the socialization process, and assess the practical relevance of this concept.
4. Explain and evaluate the technique of behavioural selfmanagement.
5. Describe features of knowledge management and the learning organization.
4. What are the advantages and disadvantages of the learning organization in practice, first from a management perspective, and then from an employee perspective? Why should there be any contradiction between these viewpoints?
1. Distinguish between type, trait and self-theories of personality.
2. Identify the strengths and limitations of formal approaches to personality assessment.
3. Explain the relationship between personality and stress, and identify individual and organizational stress management strategies.
4. Compare the advantages and disadvantages of questionnaires and projective tests as measures of personality.
5. Evaluate the benefits and problems of psychometric assessment as a management decision-making tool, particularly in selection.
6. Assess your own personality.
4. Explain the distinction between nomothetic and idiographic views of personality.What are the advantages and drawbacks of these methods?
1. Describe the dimensions of social intelligence, and explain the importance of this capability.
2. Understand the components of the interpersonal communication process.
3. Identify the main barriers to effective interpersonal communication.
4. Understand different questioning techniques, conversation controls and listening skills.
5. Explain the nature and significance of non-verbal communication cues and clusters.
6. Understand the nature and mechanisms of impression management skills and techniques.
7. Assess the concept of emotional intelligence and its practical significance.
8. Explain how corporate communication can influence understanding and encourage compliance with management directions.
1. Identify the main features of the process of perception.
2. Distinguish between the bottom-up processing of sensory information and the top-down interpretation of that information.
3. Understand the nature and implications of selective attention and perceptual organization.
4. Give examples of how behaviour is influenced by our perceptions.
5. Explain and illustrate the main processes and problems in perception, including false attributions, halo effects and stereotyping.
6. Explain some less widely appreciated sources of discrimination at work arising from characteristics of the person perception and attribution processes.
7. Suggest techniques for improving perceptual accuracy and avoiding errors.
1. Understand different ways in which the term motivation is used.
2. Understand how motives and motivation processes influence behaviour.
3. Apply expectancy theory and job enrichment techniques to diagnose organizational problems and to recommend practical solutions.
4. Explain contemporary interest in this field, with respect to extreme jobs, boreout, the gig economy, employee engagement and high performance work systems.
3. What is ‘employee engagement’, and why is this a popular management concept?What steps can organizations take to increase employee engagement?
1. List the key characteristics of a group.
2. Distinguish between different types of group tasks.
3. Name the four research phases of the Hawthorne studies.
4. Distinguish between a formal and an informal group.
5. Outline Homans’ theory of group formation.
6. Enumerate the five stages of Tuckman and Jensen’s model of group development.
7. Summarize Katzenbach and Santamaria’s distinction between a team and a single-leader working group.
1. List the six dimensions of group structure.
2. Identify the sources of power within a group.
3. Distinguish between two common uses of the concept of status.
4. Understand how emotional relationships within a group can be represented symbolically.
5. Distinguish between communication network analysis, communication pattern analysis and Interaction Process Analysis (IPA).
6. Distinguish between task, relationship and individual roles within a group.
7. Differentiate between Belbin’s team roles.
8. Give examples of three leadership styles identified by White and Lippitt.
9. Distinguish between a task and a socio-emotional group leader.
10. List the four key dimensions of a virtual team.
11. Identify the benefits and problems associated with virtual teams.
1. Select any two groups with which you are familiar. Contrast them in terms of any group structure dimensions that are relevant – power, communication, liking, roles and leadership. Suggest possible reasons for the similarities and differences that you have highlighted.
1. Explain the basic principles of social identity theory and social representation theory.
2. Distinguish between social facilitation and social loafing.
3. Understand how groups use norms to regulate the behaviour of their members.
4. Understand the process of group socialization of individuals.
5. Explain why individuals conform to the dictates of their group.
6. Distinguish between conformity and obedience, and between compliance and conversion.
2. Is conformity by the individual within organizations a bad thing and should be eliminated or a good thing that should be encouraged?
1. Understand why ‘team’ is a contested concept in the organizational literature.
2. List the nine dimensions of team autonomy.
3. Differentiate between four major types of teams and give an example of each.
4. Discuss the types of obstacles to effectiveness experienced by each type of team.
5. Contrast Western with Japanese concepts of teamworking.
6. List the four main elements in the ecological framework for analysing work team effectiveness.
7. Understand the continuing importance of teamworking.
1. Understand how scientific management met the needs of its historical context.
2. Describe the main objectives and principles of the scientific management approach.
3. Identify the contributions of Gilbreths and Gantt to scientific management.
4. Understand how Fordism developed out of Taylorism.
5. Understand the deskilling debate, and the contributions of Braverman and Ritzer.
6. Critically assess the evidence for and against the deskilling thesis.
7. Provide examples of scientific management in contemporary organizations.
2. Define five key principles or practices of Taylorism or Fordism. Using examples, explain how these are being used in today’s organizations. Discuss how these forms of work organization affect employee behaviour.
3. To what extent are performance-based pay, just-in-time (stock) inventory and business process re-engineering just modern-day applications of Frederick Taylor’s scientific management?
1. Explain how organization structure affects human behaviour in organizations.
2. List the main elements of organization structure.

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Organizational Behaviour 9th Edition Stephen P Robbins - Solutions

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