OB The Essentials 1st Edition Stephen P. Robbins, Timothy A. Judge, Bruce Millett, Michael Jones - Solutions

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If leadership is both born and made as some researchers believe, what do you think is the best way to identify leadership potential?
In your opinion, is leadership born (hereditary)or learned (through training, for example)?Support your position.
What were the outcomes for each of the employees and companies in these two scenarios? Thinking about these outcomes, why is it important for organizations to have effective leaders?
What steps could Lisa have taken to develop a higher-quality LMX relationship or “manage her boss” more effectively? Do you think this would work in this case?
Think about the leadership theories that were covered in this chapter, and determine which leadership styles are exemplified in the two scenarios. Which ones should have been used?
Compare the experiences of the two employees (Ting and Lisa). Which boss would you rather work for? Why?
What approach do you think most leaders use in practice?
How does the utilitarian approach in your example differ from focusing on individual rights? What would you do differently if focusing on individual rights?
Provide an example of the utilitarian approach in organizations (think of a decision that does the most good for the most people).
It’s best to commit to a course of action and follow through no matter what. _____ _X_True False
Models developed in the United States will work anywhere. _____ _X_True False
Conflict in organizations should be minimized. _____ _X_True False
Group spirit improves team decisions. _____ _X_True False
A work group can be “moody.” _X_ _____True False
Leaders should treat everyone the same in their work group. _____ _X_True False
Money is the best motivator. _____ _X_True False
When trust is broken with your leader, it is best to take the blame and apologize. _____ _X_True False
People perform better when asked to do their best. _____ _X_True False
Performance appraisals have high accuracy. _____ _X_True False
Larger teams perform better because there are more people to do the work. _____ _X_True False
A happy worker is a productive worker. __X___ _____?True False
Think about the research designs discussed in the Appendix on Research Designs used in OB at the end of the book. Which one(s) do you think would be appropriate for the manager to use? Would there be any benefit to using multiple methods, and if so, in what order would you conduct the research
What dependent variables should you, as the manager, consider researching? Why?
How could research help this small organization? What would you hope to gain as the manager?
Do you feel that this process is worth the time and effort to improve a decision? Why or why not?
To harness collective brilliance using Delphi, how many decision makers do you think should be invited to participate? In other words, is there a minimum number to gain a broad enough perspective? How many is too many?
How should experts used in a Delphi decisionmaking process be selected? Would paying experts influence their participation in the process and/or the outcome?
Table 13.3 summarises the five basic characteristics an organisation needs to achieve to be called a learning organisation. Yet it is difficult to achieve all five of these.Why?
Consider your own situation.Where can you see evidence of single-, double- and triple-loop learning?
In the chapter opener we discussed a problem with the Wingecarribbee Council. If you were to structure their change, what properties of innovation would you engage?
Continuous improvement and process reengineering are two similar approaches for improving workplace design. What differentiates the two processes?
Each of the change models discussed above presents a different approach to organisational change.Considering the various drivers of change and the types of resistance, which change model will be the best for which change situation?
Reflecting on this chapter and the content of other chapters, why do you think entrenched employees resist change so much? What do they stand to lose?
Resistance can be classified as overt, implicit, immediate or deferred. Which of these is the easiest to deal with, and which has the greatest potential for causing harm?
Resistance to change has both a positive and a negative impact on the organisation.What are these impacts?
If you were managing the change in your company, what would you see as the advantages and disadvantages to having either an internal or external change agent?
Here we have discussed a few driving forces for change.What are some other driving forces for change that may impact organisations?
To obtain high ethical standards a company should have a culture that is strong and morally upright.Why does this culture need to be strong?
Many devices are used to transmit cultural nuances: stories, rituals, material symbols and language are just a few of them. If you wanted to change an organisation’s culture, how could you use these to your advantage to complete the transition?
What is the best way to socialise new staff to ensure that existing behaviours are replaced with company behaviours?
The theory that ‘the most important predictor of newcomers’ future behaviour is their past behaviour’ assists with cultural development.How does this concept apply?
How does university help to socialise individuals to the workplace?
Why do an organisation’s founders have a big influence on the development of the organisation’s culture?
Above we discussed three negative effects of culture, which are known as barriers. What do you think would be the best methods of overcoming these barriers?
What are the five functions that culture performs in an organisation, and why are they important?
How is it that formalisation and culture can achieve the same ends, yet the two are in contention with each other?
Having a happy workplace culture doesn’t necessarily mean you will have ‘good’ job satisfaction. Explain why these two terms are different, and how one may influence the other.
There are seven primary characteristics that capture the essence of an organisation’s culture. How could you use these to describe two disparate cultures such as the culture in McDonald’s versus the culture in a motor vehicle registration office?
How does national culture affect the way organisational culture is transported to a different country?ulture?
How is an ethical culture created?
What are the factors that create and sustain an organisation’s culture?
How do the functional and dysfunctional effects of organisational culture impact on people and the organisation?
What is a subculture, and how does it differ from the dominant culture?
Summarise the size–structure and environment–structure relationships.
What type of structure works best with an innovation strategy?A cost-minimisation strategy?An imitation strategy?
Contrast the virtual organisation with the boundaryless organisation.
When would management use it?
What is a matrix structure?
All things being equal, which is more efficient, a wide or a narrow span of control? Why?
Why do the concepts of chain of command, authority, and unity of command have substantially less relevance today?
All things being equal, which is more efficient—a wide or a narrow span of control? Why?
In what ways can management departmentalise?
Why isn’t work specialisation an unending source of increased productivity?
What are the behavioural implications of different organisational designs?
How would you differentiate mechanistic and organic structural models?
What are the factors that favour different organisational structures?
Why would managers want to create boundaryless organisations?
How would you describe the characteristics of a virtual organisation?
What is a matrix organisation?
How would you describe the characteristics of a bureaucracy?
What are the six key elements that defi ne an organisation’s structure?
Why isn’t integrative bargaining more widely practised in organisations?
What defines the settlement range in distributive bargaining?
What are the components in the conflict process model?From your own experience, give an example of how a conflict proceeded through the five stages.
Identify the main barriers to effective communication.
What are the advantages and disadvantages of instant messaging?
What are the advantages and disadvantages of email?
Contrast downward with upward communication.
Describe the functions that communication provides within a group or organisation.Give an example of each.
How would you describe the fi ve steps in the?
What is the difference between distributive and integrative bargaining?
What are the fi ve confl ict-handling intentions?
How would you describe the confl ict process?
How would you defi ne confl ict?
What are the common barriers to effective communication?
What factors affect the use of the grapevine?
How do you differentiate the effectiveness of the chain, wheel and all-channel networks?
What are the advantages and disadvantages of oral versus written communication?
How would you describe the communication process?
What factors contribute to political activity?
Why is politics a fact of life in organisations?
Would you want to be known for your political skills? If yes, why? If not, why not?
Do you think skills are important in the workplace? If yes, why? If no, why not?
How did you score relative to your classmates?Do you think your score is accurate? Why or why not?
Define political behaviour.
How are power and politics related?
Explain how to find and create effective leaders.
Identify the five dimensions of trust.
Contrast transformational and transactional leadership.
Define the qualities of a charismatic leader.

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OB The Essentials 1st Edition Stephen P. Robbins, Timothy A. Judge, Bruce Millett, Michael Jones - Solutions

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