Organizational Behavior 9th International Edition Robert Kreitner - Solutions

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How do personality and values link to the workplace?
Compare the GLOBE framework with Hofstede’s framework.
What are the dominant values in today’s workforce?
How would you contrast terminal and instrumental values?
How do the major personality attributes predict behaviour at work?
Identify the key traits in the Big Five personality model.
Describe the Myers-Briggs® Type Indicator personality framework.
What factors determine an individual’s personality?
What is the relationship between job satisfaction and turnover?
Contrast exit, voice, loyalty and neglect as employee responses to job dissatisfaction.
Are happy workers productive workers?
What explains the recent declines in employee job satisfaction?
What moderating factors can improve the statistical relationship between attitudes and behaviour?
What is cognitive dissonance and how is it related to attitudes?
If you have formed a strong attitude against drink driving, how might the three components of attitude work to influence your actions with friends when drinking together at the pub?
What is the importance of attitudes to workplace diversity?
How are employee attitudes measured?
What are the main job attitudes?
Does behaviour always follow from attitudes?
How consistent are attitudes?
What are the main components of attitudes?
How does negative reinforcement differ from punishment?
Using social-learning theory, explain how a child might learn that she should eat all her vegetables.
Using Skinner’s schema of antecedent, behaviour and consequence, explain how a child might learn that she should eat all her vegetables.
Using Pavlov’s schema of unconditioned stimulus, unconditioned response, conditioned stimulus and conditioned response, explain how a child might learn that she should eat all her vegetables.
Drawing from the material in the chapter, how might you improve your disciplining skills?
Are you surprised by your results?
How are OB concepts addressed in management functions, roles and skills?
Contrast the research comparing effective managers with successful managers.
Identify and contrast the three general management roles.
What is an organisation?Is the family unit an organisation? Explain.
List the main challenges and opportunities for managers to use OB concepts
What is a ‘contingency approach’ to OB?
Contrast the contributions of psychology and sociology to OB.
‘Behaviour is generally predictable, so there is no need to formally study OB.’Why is this statement wrong?
Define organisational behaviour.
Do you think job satisfaction means the same thing in all countries?Why or why not?
There are many perceived differences between the roles and benefits of males and females in the workplace.What are the real differences and their effects?
Research shows that increasing age may actually correlate with increasing productivity. Why could this be the case?
If ability comprises two elements—one intellectual and the other physical—which of these is the most important, and why?
How do managers compensate for variances in individual abilities in the workplace?
How would you describe what managers do?
What are the main challenges and opportunities for managers in using OB concepts?
What are the contributions made by the main behavioural science disciplines to OB?
How would you explain the value of the systematic study of OB?
Why do managers require knowledge of OB?
How would you defi ne organisational behaviour (OB)?
Discuss the ethics of emotion regulation. As a manager, should you strive to control your emotions or do you owe to your employees to show your emotions?
How valid do you consider the concept of EI to be? Rationalize your answer.
Select one of the OB concepts given in the chapter and apply it to a situation in your work or school life. How did this concept help with the situation , or if it was not applied, how could it have helped in the outcome?
Invent other options?
I would not create any legislation. Credit-card issuers and people like Cate Columbo are not to blame for our financial problems. People must be responsible for their own behavior.
Create legislation that makes it a crime for people like Cate Columbo to entice people to spend money on a credit card when they can’t afford it.
Would you like to work at Cisco? Explain your rationale.5. Create legislation that does not allow credit-card issuers to raise interest rates for those who cannot pay their bills.
What techniques for changing organizational culture has Cisco used to form its culture? Discuss.
Begin by looking up Cisco’s mission or vision statement on the company’s Web site. Now answer the following question: To what extent is the culture type you identified in question 2 consistent with the accomplishment of this mission or vision? Explain.
Use the competing values framework to diagnose Cisco’s culture. To what extent does it possess characteristics associated with clan, adhocracy, market, and hierarchy cultures? Discuss.
What are the observable artifacts, espoused values, and basic assumptions associated with Cisco’s culture? Explain.
Hierarchy cultures are not associated with positive outcomes. Managers are encouraged to monitor the extent to which employees feel under wraps, un-empowered, and controlled by management or organizational systems. This conclusion underscores the importance of employee empowerment, which is
Customer satisfaction is most strongly related to market cultures. This finding implies that it is important for organizations to have an external focus on its customers.
Innovation and quality can be increased by building characteristics associated with clan, adhocracy, and market cultures into the organization.
Companies with market cultures tend to have more positive organizational outcomes. Managers are encouraged to consider how they might make their cultures more market oriented.
An organization’s financial performance (i.e., growth in revenue and profit) is not very strongly related to organizational culture. Managers should not expect to increase financial performance by trying to change their organization’s culture.
Employees are more satisfied and committed to organizations with clan cultures.These results suggest that employees prefer to work in organizations that value flexibility over stability and control and those that are more concerned with satisfying employees’ needs than customer or shareholder
Organizational culture is clearly related to measures of organizational effectiveness. This reinforces the conclusion that an organization’s culture can be a source of competitive advantage.
10 Explain the four developmental networks associated with mentoring
9 Discuss the various socialization tactics used to socialize employees.
8 Describe the three phases in Feldman’s model of organizational socialization.
7 Summarize the methods used by organizations to change organizational culture.
6 Review the three caveats about culture change.
5 Summarize the seven conclusions derived from research about the outcomes associated with organizational culture.
4 Discuss the four types of organizational culture associated with the competing values framework.
3 Describe the four functions of organizational culture.
2 Discuss the difference between espoused and enacted values.
1 Define organizational culture and discuss its three layers.
Investigate the allegations and discontinue working with Beifa if they are true.
What is done is done. However, I would investigate the allegations and then improve the future auditing procedures based on the results.
Ningbo Beifa Group passed the most recent audit, so I would let these results stand for now.
While LeasePlan’s diversity initiative is clearly working, what recommendations would you make for improving their program? Explain.
Which of R Roosevelt Thomas Jr’s eight generic diversity options is LeasePlan using to manage diversity? Explain.
Compare and contrast the extent to which LeasePlan is using principles from affirmative action and managing diversity. Explain your rationale.
What is the business case that is driving LeasePlan’s interest in managing diversity? Discuss.
8 Discuss the organizational practices used to effectively manage diversity as identified by R Roosevelt Thomas Jr.
7 Identify the barriers and challenges to managing diversity.
6 Describe the positive and negative effects of diversity by using social categorization theory and information/decision-making theory.
5 Highlight the managerial implications of increasing diversity in the workforce.
3 Explain why Alice Eagly and Linda Carli believe that a woman's career is best viewed as traveling through a labyrinth. L0.4 Review the demographic trends pertaining to racial groups, educational mismatches, and an aging workforce.
2 Explain the difference between affirmative action and managing diversity.
1 Define diversity and review the four layers of diversity.
Invent other interpretations or options. Discuss.
Go to the wall to defend your group and tell management you’ll quit rather than “sacrifice”a perfectly good employee. (What is your ethical reasoning here?)
Tell management that it is arbitrary to cut one person from every work unit because some units may have all winners while other units may have a number of marginal people. (State your business case and ethical argument for this line of thinking.)
Suggest to upper management that there are many good alternatives to layoffs, such as voluntary leave without pay, reduced hours across the board, and lending workers to local companies that are temporarily short-handed. (What is your preferred approach and how would you present your case to
It’s not about you, it’s about doing your job as a manager. Show some courage; pick someone. (What general criteria should be applied to determine who gets laid off? What is your ethical reasoning for this approach?)
What appeals to you (or does not appeal to you)about working at Patagonia? Explain.
Which of the seven moral principles in Table 1–5 apear to be in force at Patagonia? Explain.
How does this case bring the profile of the 21stcentury manager (Table 1–4) to life? Explain.
How does Patagonia build human and social capital?
What role, if any, does McGregor’s Theory Y play at Patagonia? Explain.
9 Describe the sources of organizational behavior research evidence.

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Organizational Behavior 9th International Edition Robert Kreitner - Solutions

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