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Achieve PMP Exam Success PMBOK Guide 3rd Edition Margaret Y. Chu (Author), Diane Altwies (Author), Edward Walker (Author) - Solutions

. Auditing, gathering and assessing information and exercising judgment are skills used in the ____________ performance domain.a) Closing the projectb) Controlling the projectc) Planning the projectd) Executing the project
. Team motivation, gathering, assessing and presenting information are skills used in the ____________ performance domain.a) Scoping the projectb) Initiating the projectc) Planning the projectd) Executing the project
. When submitting your application for the PMP exam, you should do all of the following except:a) Document all experiences truthfullyb) Ask a friend to be your reference as a supervisor since you are not sure where your previous supervisor worksc) Keep records of all project management training
. Managing risks, building and motivating teams, budgeting and estimating are skills used in the ____________ performance domain.a) Scoping the projectb) Initiating the projectc) Planning the projectd) Executing the project
. Of the 6 performance domains, which are considered to be important?a) None of them; only process groups and knowledge areas are importantb) All of themc) Planning, executing and controlling are important; the other 3 are of little importanced) Professional responsibility is the most important;the
. Skills needed in interacting with the team and stakeholders in a professional and cooperative manner are:a) Planning projects, communicating effectively and negotiatingb) Exercising self-control, communicating effectively and embracing diversityc) Gathering, assessing and integrating project
. The task, “Ensure individual integrity and professionalism by adhering to legal requirements and ethical standards in order to protect the community and all stakeholders,” requires knowledge of all of the following except:a) Legal requirementsb) Ethical standardsc) Community and stakeholder
. All of the following tasks are tasks in the performance domain of professional responsibility except:a) Measure project performance continually by comparing results to the baselineb) Enhance individual competence by increasing and applying professional knowledge to improve servicesc) Balance
. Performance domains together with their __________, _________ and _________ statements define the project management profession.a) Tasks, knowledge, skillb) Schedules, costs, scopec) Performance reports, control charts, skilld) Organization charts, domain impact, project plan
. Professional responsibility is a domain that covers aspects such as:a) Knowledge, skills, tools and techniquesb) Planning, organizing, staffing, executing and controlling ongoing operationsc) Legal, ethical and professional behaviord) Impacts of bad weather, global business and professional
. Performance domains include:a) PDCA cycles, control charts and histogramsb) Communications, schedule development, risk management and performance improvementsc) Initiating, planning, scheduling, tracking, implementing, closing and professional responsibilityd) Planning, executing, controlling and
. As part of your project, you hold a focus group to determine the perceived benefits of the product of your project. You wish to publish these results to your customer, so you post the results and the participants on your team’s website. Before doing this, you should do all of the following
. Effective verbal communication is expected to be:a) Always high contextb) Implicit and directc) Direct, low context and explicitd) Explicit, direct and unambiguous
. Cultures are thought of as:a) Illogical ethnic practicesb) Integrated wholesc) Unrelated hobbies and customsd) A set of related belief practices
. At contract closure, who informs the seller with formal written notice that the contract has been completed?a) The project managerb) The project sponsorc) The administrative assistantd) The person or organization responsible for contract administration
. A contract that is terminated early is a special case of:a) Unhappy customersb) Close projectc) Contract closured) Contract-related inspection
. Which of the following is not part of contract administration?a) Answering questions of potential sellersb) Evaluating risksc) Confirming submittals have been sentd) Confirming that changes to the contract are made
. Which one of the following change control statements is correct?a) Changes seldom provide real benefits to the projectb) An FP contract will minimize the need for change controlc) Contracts should include procedures to accommodate changesd) More detailed specifications will eliminate the most
. As the project manager of the purchasing organization, you enter into a contract with the seller, known as XYZ Co. The type of contract is CPFF. As the project progresses, the scope of the project is increased with approved change orders.The cost of the project also increases. In such a case, the
. Stating that you only have 3 hours to make your flight is a good example of what type of negotiation technique?a) Deadlineb) Extreme demandsc) Delayd) Good guy, bad guy
. During which step of the procurement process does contract negotiation occur?a) Select sellersb) Request seller responsesc) Plan contractingd) Plan purchases and acquisitions
. During which step of the procurement process are the proposals received?a) Select sellersb) Request seller responsesc) Plan contractingd) Plan purchases and acquisitions
. _____________ is the source of a type of bilateral contract used for high dollar, standard items.a) POb) RFPc) IFBd) RFQ
. Which of the following is not part of the plan contracting process?a) Evaluation criteriab) SOWc) RFPd) Negotiation notes
. A project manager was in the process of identifying which project scope and activities could be met by procuring products and services from prospective sellers. This project manager was in the midst of which planning process?a) Plan purchases and acquisitionsb) Scope planningc) Resource
. As a project manager, you determine that you do not have a need to purchase anything for your project.With that decision, which processes will not be performed on your project?a) Plan contracting and communications planningb) Quality assurance and select sellersc) Request seller responses and
. __________ are unplanned responses to emerging risks that were previously unidentified or accepted.a) Workaroundsb) Expensesc) Contract changesd) Resource shifting
. The following are all examples of risk monitoring tools and techniques except:a) Earned value analysisb) Periodic project risk auditsc) Analysis of actual risk events, impact on budget and scheduled) Risk register updates
. All but which of the following is an input to the risk response planning process?a) Risk management planb) Additional risk identificationc) Risk registerd) Risk thresholds
. A project has an 80% chance of finishing on time and a 40% chance of finishing over budget. What is the probability that the project will finish on time and within budget?a) 16%b) 20%c) 32%d) 48%
. As part of your risk identification process, you feel one possible risk is the departure of a key team member who has special expertise that you need for your project. This risk is a:a) Source of riskb) Potential risk eventc) Triggerd) Business risk
. A party is to be held. If the party is held inside, 100 people can attend at $10 each. If the party is outside, 200 people can attend at $10 each. There is a 40%chance of rain on the date of the party. If it rains and the party is held inside, only 80 people will attend.If it rains and the party
. Someone who is ________ ___ risk would have a utility function that looks like this:a) Averse tob) Neutral toc) Seeker ofd) Insured from
. A risk should be managed aggressively if:a) The probability of it occurring and the impact are lowb) The probability of it occurring is high and the impact is lowc) The risk is determined to be long term rather than short termd) The probability of it occurring and the impact are high
. The theory related to how people respond to risk is called:a) Decision Theoryb) Theory Yc) Utility Theoryd) Maslow’s Theory
. In the chart below, any risk falling into the top right quadrant could be considered __________.a) Low riskb) Average riskc) High riskd) Neutral risk
. Your systems development project has a 30% chance of being completed on time if an earthquake hits the facility in San Francisco. Purchasing business interruption insurance will allow the company to move the development team to Sacramento in 3 days; however, each developer will have to reduce his
. Project risk management consists of the following processes:a) Risk identification, qualitative risk analysis, quantitative risk analysis, risk response planning and risk decision tree analysisb) Risk management planning, risk identification, qualitative risk analysis, quantitative risk analysis,
. Which of the following is NOT an input to risk management planning?a) Enterprise environmental factorsb) Project scope statementc) Commonly used risk categoriesd) Risk management planning meetings
. You are a new project manager assigned to a troubled project that is 20% into the planning phase. What is the first thing you should do?a) Hold a status meeting to assess project statusb) Stop all tasks until a new approved project charter is establishedc) Review the project charter and
Outputs from performance reporting include all of the following except?a) Trend analysisb) Forecastsc) Performance reportsd) Change requests
. All of the following are true about earned value techniques except:a) They allow for an assessment of project performanceb) They can be done at any level, work element, summary or projectc) They are techniques to measure performance against the project pland) They should only be done on
. The 3 major types of communication are:a) Written, verbal and nonverbalb) Upward, downward and lateralc) Written, verbal and graphicd) Written, verbal and electronic
. When is formal written correspondence with the customer required?a) When defects are detectedb) When the customer requests additional work not covered under the contractc) When the project has a schedule slippaged) When the project has cost overruns
A project status report is an example of which form of communication?a) Formal written communicationb) Formal verbal communicationc) Informal written communicationd) Informal verbal communication
. ____________ is not a project communications management process.a) Manage stakeholdersb) Performance reportingc) Information distributiond) Conflict resolution
. Conflict resolution techniques that may be used on a project include:a) Compromising, smoothing, forcing, withdrawingb) Controlling, directing, forcing, negotiatingc) Compromising, controlling, organizingd) Confronting, smoothing, forcing, negotiating
. When negotiating with functional department managers, project managers find themselves using which of the following 2-party conflict management approaches?a) Win-Loseb) Win-Winc) Lose-Losed) Project managers never deal with conflict
. You are a project manager who has been brought in to manage an ongoing project with high levels of conflict. Based on your experience, team members are probably under high levels of stress due to:a) Rain and thunderstorms causing team members to worry about bad trafficb) Lots of red tape and
. As a project moves through its life cycle, the project manager’s style should change from:a) Directing to coaching to supporting to delegatingb) Problem solving to persuading to participating to coachingc) Laissez faire to autocratic to forcing to problem solvingd) Leadership styles should not
. You are a project manager who knows that colocation of team members promotes optimum team performance. However, in certain projects in which teams are spread out across different regions, colocation is not possible. In such cases, you should:a) Build trustb) Establish a reward and recognition
. Historically, John Smith, a team member, has misinterpreted work package instructions and has not produced the appropriate deliverables on time without significant rework being required. This has impacted the overall schedule variance of the project. For the next work package to be assigned to
. The motivational theory stating that management’s high levels of trust, confidence and commitment to workers lead to high levels of motivation and productivity on the part of workers is:a) Theory Xb) Theory Yc) Theory Zd) Contingency Theory
. Environmental factors that need to be considered during team selection are:a) Location, politics and knowledgeb) Ability, cost and interestsc) Skills, knowledge, tools and techniquesd) Organizational structure, politics and cost
. What impact does a matrix organization have on project team development?a) Team development is simplifiedb) Team development becomes more complexc) No impactd) Team development does not take place in matrix organizations
. Historically, your company’s information technology projects have had issues with the retention of key technical resources. As a new project kicks off, what should the project manager do to address these concerns?a) Identify the risk early in the project and implement steps to mitigate the
. Human resource planning constraints include all of the following except:a) Collective bargaining agreementsb) Expected staff assignmentsc) Preferences of the project management teamd) Impacts of bad weather
. Within the project management context, RAM is the structure used for defining:a) Random access memoryb) Rapid assignment methodologyc) Responsibility assignment matrixd) Reliability and maintainability
. What is the percentage of 3 standard deviations from the mean?a) 68.26%b) 98.6%c) 95.4%d) 99.7%
. Standard deviation is:a) A measure of how much time remains in the projectb) A measure of how far you are from the meanc) A measure of how correct the sample isd) A measure of how far you are from the average estimate
. Sample testing of a population should be used when testing the entire population would _____________.a) Be too inexpensiveb) Take too longc) Show too many defectsd) Be mutually exclusive
. During the execution phase of the project, the project manager’s company begins to make use of control charts on all its projects. What does a control chart help with?a) Exploring a desired future outcomeb) Determining if a process is out of controlc) Focusing on stimulating thinkingd) Focusing
. _____________ is credited with the practice of ceasing mass inspections and ending awards based on price.a) Paretob) Ishikawac) Crosbyd) Deming
. A histogram ordered by frequency of occurrence that shows how many results were identified by each identified cause is a:a) Pareto diagramb) Cause-and-effect diagramc) Fishbone diagramd) Ishikawa diagram
. A project sponsor is not comfortable with the quality level of the project. He instructs the project manager to come up with quality standards and to improve quality. The project manager, however, is concerned about the effect of quality improvements on the project. Which best describes the
. The concept of making a giant leap forward followed by a period of maturity is called:a) Continuous Improvement Process (CIP)b) Kaizanc) Innovationd) Just In Time (JIT)
. According to the PMBOK Guide, quality is:a) Conformance to management’s requirementsb) Conformance to requirements, specifications and fitness-for-usec) Adding extra to make the customer happyd) Conformance to the customer’s needs
. The absolutes of quality by Phillip Crosby include all of the following except:a) Award is based on priceb) Quality is conformance to requirementsc) Performance standard is zero defectsd) System of quality is prevention
. Where does the primary responsibility for quality management in the project rest?a) Project managerb) Purchasing agentc) Quality managerd) Project engineer
. The importance of quality compared to cost and schedule in project management can be characterized as which of the following:a) Schedule is most important, quality next and then costb) Quality is more important than eitherc) Cost is most important, quality next and then scheduled) All three are
. Percent complete is calculated by:a) AC/BACb) EV/BACc) EAC/BACd) EV - AC
. Based on the above table, which task is late but under budget?a) Task 1b) Task 2c) Task 3d) Task 4
. Based on the above table, which task is on schedule and within budget?a) Task 1b) Task 2c) Task 3d) Task 4
. The cost performance index is computed as:a) Earned value divided by actual costb) Earned value minus actual costc) Earned value minus planned valued) Planned value divided by earned value
. Based on the schedule and cost variance table above, what is the cost variance for Case 2?a) -1,000b) 1,000c) -2,000d) 2,000
. Based on the above table, what is the labor rate cost variance?a) $5,500.00b) $1,500.00c) $ -100.00d) $ -0.10
. In the cumulative cost curve above, height B represents:a) Actual costs to dateb) Total budgeted costs for the projectc) Planned costs for month 6d) Cost variance
. Given the above table, what is the cost of completing this project in 7 days?a) $6,500b) $7,400c) $8,000d) $7,300
. Given the above table, what is the cost of completing this project in 11 days?a) $6,500b) $7,400c) $8,000d) $7,300
. Parametric cost estimating involves:a) Using the WBS to do bottom-up estimatesb) Defining the parameters of the life cyclec) Calculating individual estimates of work packagesd) Using a statistical model to estimate costs
. Sunk costs are:a) Future costs held in reserveb) Costs invested in commoditiesc) Overhead costsd) Expended costs over which we have no control
. Life cycle costing:a) Is the concept of including all costs over the life of the product of the projectb) Is an activity devoted to optimizing cost or performancec) Is an activity of appraising the cost and technical performance of a completed projectd) Is a process of predicting the life of a
. Based on the above table, what is the present value of $1,000 at 12% at the end of 5 years?a) $3,605.00b) $ 0.57c) $ 567.00d) $ 892.86
. Keeping in mind that present value = M/(1+r) t, and using the above table, what is the net present value of an annual income flow of $1,600 at 14 % over the next 3 years?a) $3,713.60b) $ 0.68c) $1,080.00d) $ 476.19
. Your boss has asked you for a preliminary (analogous)cost estimate for a project. Your estimate is $200,000.Which estimate are you likely to give him?a) $150,000 to $350,000b) $180,000 to $250,000c) $190,000 to $220,000d) $170,000 to $300,000
. An order of magnitude estimate should give the manager cost data accurate to within:a) -25 to +25 percent of actual costsb) -30 to +85 percent of actual costsc) -10 to +25 percent of actual costsd) None of the above
. All of the following types of cost are relevant to making a financial decision except:a) Opportunity costsb) Direct costsc) Sunk costsd) Unavoidable costs
. Which task in the table above is on schedule?a) Dig holeb) Remove debrisc) Surveyd) Set up forms
. As project manager you need to let your team know how it is doing on the project schedule overall. Of the 3 project phases in progress to date —planning, testing and design — you calculate planned value and earned value as shown in the above table.As a whole, your project is roughly:a) 10%
. On November 1, $1,000 worth of work on task A was supposed to have been done (planned value);however, the earned value was $850. Calculate the schedule variance.a) -$100b) $100c) -$150d) $150
. A plan has budgeted 3 weeks of effort for consultants, but the job was done in only 2 weeks.Calculate the variance:a) 10.5%b) 33%c) 75%d) 67%
. How long will the project portrayed in the activityon-arrow diagram above take to complete?a) 11 daysb) 12 daysc) 13 daysd) 14 days
. In crashing a task, you would focus on:a) As many tasks as possibleb) Noncritical tasksc) Accelerating performance of tasks on critical pathd) Accelerating performance by minimizing cost
. As project manager, you have come up with the following time spread for completing the project:most likely = 20 weeks, least time = 10 weeks, longest time = 30 weeks. Using the weightedaverage technique, you determine that there is a 95.5% probability that the project will last:a) Between 16.7
. Calculate the expected value duration (in minutes)for the above problem using the weighted-average technique.a) 7.9b) 14.8c) 29.2d) 15.7
. Excessive flexibility in specifying requirements will _______________ the likelihood of time overruns.a) Reduceb) Eliminatec) Doubled) Increase Mary drives 6 miles to work and passes through 13 traffic lights. Optimistically, she could get all green lights and make it to work in 10 minutes.
. As a control tool, the bar chart (Gantt) method is most beneficial for:a) Rearranging conflicting tasksb) Depicting actual vs. planned tasksc) Showing the outer dependencies of tasksd) Displaying contingency
. Resource leveling will often affect the project by making it:a) Shorterb) Longerc) More responsive to customer needsd) More complex
. The first step in building a schedule network is to:a) Create a flow chartb) Determine the critical pathc) Show task relationshipsd) Create a WBS
. Management by objectives involves:a) Managing work that is ongoing and repetitiveb) The collection of quantitative data for statistical analysisc) A system of leadership that defines managerial responsibilities in terms of corporate objectivesd) Errors and defects that happen before management

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