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business
introduction e-business management
Business Principles And Management 12th Edition James L. Burrow, Kenneth E. Everard, Brad Kleindl - Solutions
A ____ is a temporary or permanent reduction in the number of employees because of a change in business conditions.a. transferb. dischargec. layoffd. promotion
Why should the human resources department take most of the responsibility for the steps in the application process rather than allowing the employing department to complete them?
What are the advantages and disadvantages of having managers identify specific employees for promotions and transfers rather than opening up the process to all company employees?
Why do you believe it was necessary for the federal government to pass the ADA legislation?
If you were a businessperson, how would you respond to the ADA requirements?
Using your school as an example, in what ways have the facilities, equipment, and materials been modified to meet the needs of disabled students, faculty, and staff? Are there areas in the school where you believe other reasonable accommodations can be made?
The federal law that prescribes standards for wages and overtime pay is thea. Fair Labor Standards Actb. Occupational Safety and Health Actc. Federal Old-Age and Survivors Insurance Trust Fundd. Medicare Act
Which of the following is not provided protection from employment discrimination by federal law?a. ageb. incomec. genderd. citizenship status
Why do you believe federal and state governments have taken a specific interest in wages, working conditions, and the health and safety of employees?
What are some ways a prospective employee can determine if an employer provides equal employment opportunity or continues practices that discriminate in hiring and promotions?
Which performance plan pays employees a percentage of the volume of sales for which they are responsible?a. wage planb. bonus planc. commission pland. piece-rate plan
Which of the following is not a factor that can be used to determine discrimination in equal compensation laws?a. skill levelb. quantity of workc. effort requiredd. responsibility
Why do you believe most jobs are paid on a time plan rather than a performance plan? Which type of compensation plan would you prefer and why?
Why would some states choose to have a higher minimum wage rate than the one established by the federal government? What effect might the higher rate have on businesses that operate in several states?
On average, companies spend an additional ____ percent of employee wages and salaries on benefits.a. 0 to 10b. 10 to 20c. 20 to 40d. 40 to 60
Which of the following is not one of the ways companies are attempting to control the rising costs of benefits?a. outsourcing HR services to other companiesb. using technology such as the Internetc. reducing the amount of paperworkd. cutting the number of benefits offered to employees
How can cafeteria plans actually reduce the total cost of benefit plans for employers?
What types of problems might companies that outsource many of their HR activities encounter? As an employee, how would you feel about other companies having access to your personal information?
Even though the Enron executives acted unethically and illegally, do Enron employees share any responsibility for their losses? Why or why not?
Could a similar situation occur in another company today?What can employers and employees do to protect retirement funds? Should the government have any role in protecting these types of retirement plans? Justify your answer.
The process of assessing how well employees are doing their jobs isa. a career planb. a performance reviewc. a training pland. an employee evaluation
Which of the following is not a characteristic of formal training?a. based on a specific curriculumb. taught by an instructorc. plannedd. unstructured
Why are managers and employees often anxious before a performance review? What would you do as a manager to help reduce an employee’s anxiety?
Why do you believe companies deliver more informal training than formal training? Is one is more effective than the other? Why?
Which of the following is one of the major responsibilities of a human resources department in responding to organizational change?a. financial restructuringb. organizational developmentc. personnel cutbacksd. all of the above
The goal of work process improvement includes all of the following except:a. eliminating errorsb. improving qualityc. reducing costsd. terminating employees
How does the formation and expansion of the European Union benefit companies in those countries? Do you see any negative effects on those companies?
Why do you believe that many managers and employees have a difficult time adjusting to the changes businesses are making?
The first step in planning and implementing an organizational development program isa. affirming the mission and goals of the organizationb. identifying important markets, products, and services for the companyc. determining the organizational changes required to meet the company goalsd. none of
Giving employees the authority to make meaningful decisions about their work is known asa. job designb. job enlargementc. job enrichmentd. cross training
If you were an employee in a company undergoing change, would you want to be informed of and involved in the planning even if it requires additional work time and responsibilities? Why or why not?
If you were a manager, would you be in favor of the increased use of work teams among your employees? How would your job change as a result? What new problems do you believe you would encounter?
A progression of related jobs with increasing skill requirements and responsibility is a careera. goalb. reviewc. pland. path
Career development programs are managed bya. the human resources departmentb. each employeec. company executivesd. specially trained consultants hired by the company
What evidence would you look for in a business that would demonstrate it believes in the importance of career development?
How can a business believe in equal opportunity for all employees and still have special career development programs that are not open to all employees?
Do you believe ideas can actually be developed in the same way that a company might manufacture a product? Why or why not?
What are the advantages of creating a room that looks like an elementary school classroom for the first step in idea generation? How do you think the results would be different if the company used a typical business office for that activity?
After working with the BrainStore, what other activities should an organization perform to implement the ideas that were developed?
People in ____ occupations are responsible for specific units in a business and must make decisions about operations and personnel.a. entry-levelb. career-levelc. supervisor/managementd. specialist
Describe the advantages of developing a business plan.
Explain why small businesses often fail.
Explain the situations under which a multinational firm will use home-country, host-country, and thirdcountry nationals in its foreign operations.
If a country regularly has a trade surplus, what will happen to its international business?
Which of the following is not part of the balance of payments?a. current accountb. capital accountc. economic surplusd. All are included as part of the balance of payments.
The theory that a country should specialize in products or services that it can provide more efficiently than can other countries is calleda. international specializationb. competitive advantage theoryc. comparative advantage theoryd. specialization theory
Describe the skills international managers need to be successful.
Explain the difference between current and capital accounts.
Explain the comparative advantage theory and product life cycle theory.
How do changes in currency exchange rates affect international business?
What policies can a government adopt to protect domestic businesses from foreign competition?
Which of the following is not a barrier to free trade?a. tariffsb. dumpingc. quotad. importing
When a company ships a product to a buyer in another country it is engaging ina. exportingb. importingc. international licensingd. a joint venture
Describe the government policies that can be used to control international trade.
List the different forms of international businesses.
Give four reasons why a firm may go into international business.
List the countries where most international trade occurs.
NAFTA includesa. the United States and the EUb. the United States and Canadac. the United States and Mexicod. the United States, Canada, and Mexico
International business has become more dominant in the United States sincea. 1900b. World War Ic. World War IId. 2000
Explain why there has been growth in international business.
Explain why international trade is important to the United States.
Explain how an economic system can control its business cycles.
Explain the three problems that can occur within an economy when the growth rate is too fast or too slow.
A(n) ________ occurs when demand for the total goods and services available is less than the supply.a. inflationb. recessionc. depressiond. business cycle
Which of the following are basic ways to increase the production of goods and services in order to encourage economic growth?a. Increase the number of people in the workforce.b. Decrease the purchase of goods and services from foreign countries.c. Improve technology by inventing new and better
Describe the two problems that occur when the economic growth rate jumps ahead or drops back too quickly.
List the basic ways of encouraging economic growth.
From the library or the Internet, find out more about the general nature of the country. Such information can be found in an up-to-date encyclopedia in print or online, such as atwww.encarta.msn.com/.
How will India’s youth contribute to making the country more capitalistic than it currently is?
If India has 1 billion people now, how many people are now under 40 years of age? If by the year 2015 the population is 1.2 billion, how many people will be under 25 years of age?
Explain how supply and demand help determine the price of goods and services.
Explain how the overestimation of profits earned by a business can affect a society.
The number of products that will be bought at a given time at a given price is calleda. supplyb. demandc. priced. quantity
Items of value that individuals have the right to own, use, and sell are known asa. public goodsb. product utilityc. private propertyd. all of the above
What special feature of a free-enterprise system helps keep the prices of goods and services down?
Explain why private property is essential to a capitalistic system.
Describe the goals of privatizing government services.
Describe why most countries can be seen as having a mixed economy.
Jax lives in a country where only individual buying decisions in the marketplace determine what, how, and for whom goods and services will be produced. Jax lives in a country that has primarily aa. market economyb. command economyc. socialist economyd. none of the above
An organized way for a country to decide how to use its productive resources is called a(n)a. economic systemb. political systemc. economic-political systemd. political economy
List three types of economic-political systems.
Explain how a market economy differs from a command economy.
What is the difference between capital goods and consumer goods?
What are the four most common types of utility?
The ability of a good or a service to satisfy a want is calleda. economizing wantsb. utilityc. productiond. benefiting
The body of knowledge that relates to producing and using goods and services that satisfy human wants is calleda. needs analysisb. marketingc. economicsd. none of the above
What are the four basic resources used by a producer?
Explain how a business can ensure that its code of ethics will be effective.
Because businesses are established for making profits, the only way to ensure that they behave ethically is to have strong laws that require them to do so. Do you agree with this statement? Justify your answer.
The duty of a business to contribute to the well-being of society is calleda. business ethicsb. social responsibilityc. constituency analysisd. business responsibility
Which of the following is not related to the concept of ethics?a. Ethics refers to standards of moral conduct.b. Ethical behavior is closely linked to personal values.c. Ethics always shows what is right and what is wrong.d. Ethics helps define what behavior is seen as right or wrong.
List the reasons that a business needs to be concerned about social responsibility issues.
Describe why ethics is important to a business.
Give at least two examples of how environmental goals can be at odds with energy conservation goals.
Identify a list of employer practices that have enhanced the quality of work life for employees.
Pollution can, in part, be controlled througha. recyclingb. EPA regulationsc. following the CERES Principlesd. all of the above
Which of the following is not true for the Net Generation?a. They expect to change jobs many times during their careers.b. They were born between 1977 and 1997.c. They are the post-baby-boom generation.d. They feel less loyal to a particular employer.
List natural resources issues impacting businesses and describe how these businesses are reacting to them.
Describe how employers are reacting to changing societal issues.
What has caused the decline in the number of young workers in recent years?
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