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business
management information systems
Introduction To Information Systems Supporting And Transforming Business 2nd Edition R. Kelly Rainer, Efraim Turban - Solutions
Describe management information systems and the support they provide for each functional area of the organization.
Describe transaction processing systems.
What are other advantages that wireless handheld technology can provide for the nursery?
Now that the nursery is using wireless handheld computers to enter accurate seedling data, what would you recommend as the next technological step? Hint: Refer to the section on wireless sensor networks in this chapter.
Access www.itu.int/osg/spu/publications/internetofthings/InternetofThings_summary.pdf. Read about the Internet of Things. What is it? What types of technologies are necessary to support it? Why is it important?
Enter www.packetvideo.com and www.microsoft.com/mobile/pocketpc. Examine their demos and products and list their capabilities.
Enter www.mapinfo.com and look for the locationbased services demos. Try all the demos. Find all of the wireless services. Summarize your findings.
Research the status of 3G and 4G cellular service by visiting www.itu.int, www.4g.co.uk, and www.3gnewsroom com. Prepare a report on the status of 3G and 4G based on your findings.
Enter www.ibm.com. Search for wireless e-business. Research the resulting stories to determine the types of wireless capabilities and applications IBM’s software and hardware supports. Describe some of the ways these applications have helped specific businesses and industries.
Explore www.nokia.com. Prepare a summary of the types of mobile services and applications Nokia currently supports and plans to support in the future.
Investigate commercial uses of GPS. Start with http://gpshome.ssc.nasa.gov; then go to www.gpsstore.com. Can some of the consumer-oriented products be used in industry? Prepare a report on your findings.
Examine how new data capture devices such as RFID tags help organizations accurately identify and segment their customers for activities such as targeted marketing. Browse the Web and develop five potential new applications for RFID technology not listed in this chapter. What issues would arise if
Using a search engine, try to determine whether there are any commercial Wi-Fi hotspots in your area. (Hint: Access www.wifinder.com.) Enter www.wardriving.com. Based on information provided at this site, what sorts of equipment and procedures could you use to locate hotspots in your area?
Investigate commercial applications of voice portals.Visit several vendors (e.g., www.tellme.com, www.bevocal.com, and so on). What capabilities and applications are offered by the various vendors?
Enter www.kyocera-wireless.com and view the demos.What is a smart phone? What are its capabilities? How does it differ from a regular cell phone?
You can use location-based tools to help you find your car or the closest gas station. However, some people see location-based tools as an invasion of privacy. Discuss the pros and cons of location-based tools.
Discuss the ways in which Wi-Fi is being used to support mobile computing and m-commerce. Describe the ways in which Wi-Fi is affecting the use of cellular phones for m-commerce.
Differentiate between RFID and RuBee and include the benefits of each.
Are wireless networks fast enough to allow Inrix to provide real-time information to drivers? Would drivers be able to use real-time information?
Is it possible for a driver to receive so much information from a service like Inrix that it becomes a distraction? If so, what are some possible solutions to this problem?
What are other benefits of this RFID system that are not mentioned in the case?
If Selexyz has been so successful using RFID tags on individual books, why aren’t all book stores doing the same thing? What are the problems associated with starting up an RFID system at a huge bookstore chain? Is it as simple as it seems?
You are the owner of a trucking company. Discuss the pros and cons of these systems from your point of view.
As a driver, how would you feel about a driver management system reporting your every location, and with a time stamp? Would privacy considerations outweigh the benefits? Discuss the pros and cons of these systems from the driver’s point of view.
What does Rhode Island mean when it says it wants businesses to test new technologies in a diverse population? What types of technologies would businesses test?
Go to www.wimatex.com, and learn about what this company is doing in the Netherlands. Compare the Wimatex wireless project with the wireless project in Rhode Island.
Which wireless applications are the most important in this case? Support your answer.
Given that the National Football League sells out most of its games, why is wireless access so important to the Arizona Cardinals? What is their overall strategy?
Discuss the four major threats to wireless networks.
Define pervasive computing and describe two technologies that underlie this technology.
Discuss the major m-commerce applications.
Define mobile computing and mobile commerce.
Describe wireless networks according to their effective distance.
Discuss today’s wireless devices and wireless transmission media.
What are the implications for a recommender like Pandora with regard to copyright violations?
What are the implications of recommenders? What is the relationship between your privacy and recommendation engines? Are recommendation engines the ultimate form of 1:1, or personalized, marketing?
Have teams investigate how B2B payments are made in global trade. Consider instruments such as electronic letters of credit and e-checks. Visit www.tradecard.com and examine their services to small and medium-size enterprises (SMEs). Also, investigate what Visa and MasterCard are offering. Finally,
Assign each team to one industry vertical. An industry vertical is a group of industries in the “same” business, such as financial services, insurance, health care, manufacturing, retail, telecommunications, pharmaceuticals, and chemicals. Each team will find five real-world applications of the
Have each team study a major bank with extensive EC strategy. For examples, look at Wells Fargo Bank (www.wellsfargo.com), Citicorp (www.citicorp.com), NetBank(www.netbank.com), and HSBC (www.hsbc.com) in Hong Kong. Each team should attempt to convince the class that its e-bank activities are the
Enter www.checkfree.com and www.lmlpayment.com to find their services. Prepare a report.
Enter www.dell.com, go to “desktops,” and configure a system. Register to “my cart” (no obligation). What calculators are used there? What are the advantages of this process as compared with buying a computer in a physical store? What are the disadvantages?
Enter www.campusfood.com. Explore the site. Why is the site so successful? Could you start a competing one? Why or why not?
Access www.realtor.com. Prepare a list of services available on this site. Then prepare a list of advantages derived by the users and advantages to realtors. Are there any disadvantages? to whom?
Access the Stock Market Game Worldwide (www.smgww.org). You will be bankrolled with $100,000 in a trading account every month. Play the game and relate your experiences with regard to information technology.
Access www.theknot.com. Identify its revenue sources.
Access www.espn.com. Identify at least five different ways it generates revenue.
Compare the various electronic payment methods.Specifically, collect information from the vendors cited in the chapter and find more with google.com.Pay attention to security level, speed, cost, and convenience.
Assume you are interested in buying a car. You can find information about cars at numerous Web sites.Access five of them for information about new and used cars, financing, and insurance. Decide what car you want to buy. Configure your car by going to the car manufacturer’s Web site. Finally, try
Describe seller protection in EC.
Defend VeriSign’s position in the domain tasting debate. Then oppose its position.
Should domain tasting be outlawed? Why or why not? Consider your answer from the viewpoint of a company with a strong brand presence on the Web. Then, consider your answer from the viewpoint of a domain taster.
What are micropayments?
Describe online advertising, its methods, and its benefits.
List the major issues relating to e-tailing.
Discuss various types of online services (for example, cyberbanking, securities trading, job searches, travel services).
Redesign the kiosk Web site so that it complements the Best Buy Web site.
First, take the position of Best Buy and defend its actions. Then take the position of the Connecticut Attorney General’s Office and argue the case from the other viewpoint.
List some benefits and limitations of e-commerce.
Describe forward and reverse auctions.
Define e-government.
What else could FreshDirect do with its Web site to attract and retain customers? Hint: Consider Web 2.0 technologies.
Apply Porter’s competitive forces model to FreshDirect. Discuss each of the five forces as it applies to FreshDirect.
Look up articles on Webvan and find the various reasons for its failure. Compare and contrast Webvan and FreshDirect to determine the reasons for FreshDirect’s success. Speculate as to whether FreshDirect can continue to thrive.
Discuss some ethical and legal issues relating to e-commerce.
Describe the major e-commerce support services, specifically payments and logistics.
Differentiate among business-toconsumer, business-to-business, consumer-to-consumer, businessto-employee, and government-tocitizen electronic commerce.
Understand the basics of how online auctions work.
Distinguish between pure and partial electronic commerce.
Describe electronic commerce, including its scope, benefits, limitations, and types.
Given the advantages discussed in this case, discuss potential disadvantages of TD Banknorth’s use of SOA.
Why did TD Banknorth implement a service-oriented architecture?
Enter www.podcasting-tools.com. Explain how to record a podcast and make it available on the Web. Each team will create a podcast on some idea in this course and make it available online.
Each team should pick a subject that needs aggregation. Set up the plans for an aggregator Web site to accomplish this mission. Present to the class.
Assign each group member to an integrated group support tool kit (Lotus Notes, Exceloncorp, GroupWise, etc.). Have each member visit the Web site of the commercial developer and obtain information about this product. As a group, prepare a comparative table of the major similarities and differences
Second Life (www.secondlife.com) is a three-dimensional, online world built and owned by its residents. Residents of Second Life are avatars who have been created by real-world people. Access Second Life, learn about it, and create your own avatar to explore this world. Learn about the thousands of
Access some of the alternative search engines at www.readwriteweb.com/archives/top_100_alternative_ search_ engines.php. Search for the same terms on several of the alternative search engines and on Google. Compare the results on breadth (number of results found)and precision (results are what you
Research the companies involved in Internet telephony (voice-over IP). Compare their offerings as to price, necessary technologies, ease of installation, and so on. Which company is the most attractive to you?Which company might be the most attractive for a large company?
Visit www.cdt.org. Find what technologies are available to track users’ activities on the Internet.
You plan to take a two-week vacation in Australia this year. Using the Internet, find information that will help you plan the trip. Such information includes, but is not limited to, the following:a. Geographical location and weather conditions at the time of your trip.b. Major tourist attractions
What are the advantages and disadvantages of telecommuting from the viewpoint of the employee? from the viewpoint of the organization?
What is telecommuting? Do you think you would like to telecommute?
Describe the function of service-oriented architectures.
Describe the underlying technologies, applications, and types of Web sites that comprise Web 2.0.
Are widgets a viable advertising strategy? Why or why not?
What types of widgets would you propose for your university to develop? What would their target audience be? What would these widgets provide for your university?
You are an entrepreneur and would like to start a mashup (e.g., like SkiBonk). Describe the mashup that you would create. List several ways that you could make money with your mashup.
Apply the IT applications that these examples illustrate to your university. Give an example of a mashup that would be useful to your university.Describe your mashup, its functions, and its target audience. What data sources would you access, mix, and match?
What are the advantages of Cheerios’ strategy of relying on user-generated content rather than television advertising? What are the disadvantages? Will this strategy be successful in the long run? Why or why not? Be specific.
What is the relationship between Cheerios’ use of blogs and 1:1, or personalized, marketing?
What are the business conditions that are leading to the increased importance of videoconferencing?
Describe the three network applications that we discussed in this section and the tools and technologies that support each one.
If you were the CEO of a traditional telephone company, what strategies would you implement to counter the threat of VoIP?
Look over these examples. Use the VoIP advantages to propose a VoIP system for your university. Which advantages would be most applicable to your university? What VoIP disadvantages would be most applicable to your university?
Understand the advantages and disadvantages of telecommuting for both employers and employees.
Discuss the various technologies, applications, and Web sites that fall under the umbrella of Web 2.0.
Describe the four major network applications.
How can IT be used to improve customer service and satisfaction?
Why have other airlines not adopted a program similar to Continental’s?
Access www.teradatastudentnetwork.com, read and answer the questions of the assignment entitled: “Data Warehouse Failures.” Choose one of the cases and discuss the failure and the potential remedy..
Enter the Web site of the Gartner Group (www.gartner.com). Examine their research studies pertaining to data management and data warehousing. Prepare a report on the state of the art.
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