Introduction To Information Systems 9th Edition Brad Prince, R. Kelly Rainer - Solutions

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Why systems for collaboration and social business are so important and what technologies do they use?
Explain e-business, e-commerce, and e-government. What functions do they perform?
Discuss enterprise application architecture.Which enterprise application serves business processes outside the organization and how?
Define enterprise applications and discuss their role in increasing the business productivity.
How does the information needs of senior management differ from that of the lower and middle levels of management? Which information system serves them?
Which business intelligence functions does Decision Support Systems (DSS) support?What kind of information flows into DSS?
Explain the role played by Management Information System (MIS) in business. How does MIS obtains its data from TPS?
Discuss the necessity of Transaction Processing Systems (TPS) and which level of management do they serve? Can a firm function without TPS?
How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?
Is the role of information system limited to automation of business processes? Discuss.
List and describe some functional business processes in an organization.
Do all organizations require collaborative solutions? Justify your response.
Discuss the features of Polycom’s technologies as a tool for collaboration. What were the benefits of implementing these at eClerx?
What factors accounted for the necessity of a collaboration solution at eClerx?
What is the future of analytics at HDFC Bank?
What do you understand by debt exposure and the role of analytics in determining it?
Discuss the use of SAS analytics in loan processing at the HDFC Bank.
How does the SAS analytics ensure that HDFC Bank is compliant with the Anti-Money Laundering (AML) regulations?
What are the benefits of integrating the SAS analytics suite with the HDFC Bank’s CRM?
What is the role of the information systems function in a business?
How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?
Share your experience of an unique customer service at Domino’s and try to link that service with the features of the PULSE™ system.
How does VoIP help Domino’s serve its customers in an efficient manner?
Discuss the eConnect and reporting feature of the Domino’s PULSE™ system.
As a senior manager, discuss how you would conduct wastage analysis in Domino’s stores through PULSE™.
How does PULSE™ help the manager to segregate the areas of customer orders and use appropriate targeting strategies?
How does the Domino’s PULSE™ system help manage customers’ orders? Is there a system in place to identify the new customers?
If you were setting up the website for a competitive rugby team, what management, organization, and technology issues might you encounter?
What does it mean to describe the world as“flat”?
Although behavioral approach deals with issues arising from technology, how is it different from technical approach?
What does the technical approach emphasize on?
How are information systems socio-technical? Why there is a need to adopt sociotechnical perspective to understand and implement information systems?
What academic disciplines are used to study information systems? How do each of them contribute to an understanding of information systems?
What is meant by organization and management capital? List a few major complementary investments.
Briefly describe the role of complementary assets in the reaping of optimal returns from information technology investments.
List and describe the technologies that constitute the information technology infrastructure of a firm.
Discuss the role of organization levels and organization culture in the development of information systems.
Discuss the function of information systems and the way they bring about value addition for the firm.
Using an analogy, explain how information systems differ from computers and software programs?
What is an information system? How does it work? What are its management, organization and technology components? Why are complementary assets essential for ensuring that information systems provide genuine value for organizations?
What is the relation between globalization and information systems?
List the changes in doing business which is supported by information technology.
Discuss a few examples to demonstrate how changes in technologies and business models have transformed business practices?
Why are the firms moving towards digitization these days?
Discuss the ways in which firms can use information system to implement corporate strategies.
How are the information systems transforming businesses, and why are they so essential for running and managing a business in the present times?
Can a similar device be used for collecting student fees? How? Think of other probable areas where such a device would be useful.
How does AWATAR enable off-vehicle advance reservation? List other benefits of AWATAR.
Discuss how ETMs are used for issuing tickets to passengers. How is the data from ETMs used for report generation and analysis at the KSRTC?
Discuss the role of the routing solution and selfservice portals.
What was the benefit of integrating human resource data with the transportation information system?
What were the problems in the manual process of fleet management?
Why did Convergys need an information system to manage the transportation of employees?
What academic disciplines are used to study information systems, and how does each contribute to an understanding of information systems?
What is an information system? How does it work? What are its management, organization, and technology components? Why are complementary assets essential for ensuring that information systems provide genuine value for organizations?
How are information systems transforming business, and why are they so essential for running and managing a business today?
Suppose that your health care company decides to price your insurance premiums based on data about your health (e.g., blood pressure, glucose in your blood) and health habits (eating, exercising, sleeping, etc.) obtained from Fitbit sensors, smart watches, and intelligent scales in your bathroom.a.
Suppose that your insurance company decides to price your car insurance premium based on data about your driving habits collected by sensors in your car that the firm inputs into an ML system.a. Would you be in favor of this new process? Why or why not?b. Would the cost of your new policy be in
You are a passenger in an autonomous vehicle that you own. While you are riding in the vehicle and reading a report for a business meeting, your vehicle hits a pedestrian. Who or what has the liability for the accident? Support your conclusions.
You are a passenger in a rented, autonomous vehicle that hits a pedestrian. Who or what has the liability for the accident? Support your conclusions.
Consider your health care provider’s data.• Who owns those data?• Who profits from analyzing them?• What are they used for?• Provide an example of an ML system that uses your data.
What are the pros and cons of facial recognition as a business policy?As a public policy?
Enter the websites of Gartner (www.gartner.com), 451 Research(https://451research.com), and CIO (www.cio.com). Search for recent material about ASPs and outsourcing, and prepare a report on your findings.
Enter www.ibm.com/software. Find its WebSphere product. Read recent customers’ success stories. What makes this software so popular?
Access www.ning.com. Observe how the site provides components for you to use to build applications. Build a small application at the site.
Discuss the advantages of a lease option over a buy option.
Consider Rent the Runway (RTR; www.renttherunway.com). RTR buys designer dresses wholesale and rents them over the Web, charging only a fraction of the price of the dress. When RTR merchandisers decide whether to buy a new dress, they follow a list of 40 data points such as fabric, zippers,
Consider General Electric’s latest‑generation LEAP aircraft engine.Sensors in this engine measure vibration and several different temperatures(depending on the location of the sensor).a. Describe a descriptive analytics application using this sensor data.b. Describe a predictive analytics
Consider a large city, which has placed sensors in all its trash dumpsters.The sensors measure how full each dumpster is.a. Describe a descriptive analytics application using this sensor data.b. Describe a predictive analytics application using this sensor data.c. Describe a prescriptive analytics
Enter www.apics.org, www.cio.com, www.findarticles.com, and www.google.com, and search for recent information on supply chain management.
Access www.sugarcrm.com, and take the interactive tour. Prepare a report on SugarCRM’s functionality to the class.
Access your university’s website. Investigate how your university provides for customer relationship management. (Hint: First decide who your university’s customers are.)
Enter www.anntaylor.com, www.hermes.com, and www.tiffany.com. Compare and contrast the customer service activities offered by these companies on their websites. Do you see marked similarities?Differences?
Access www.ups.com and www.fedex.com. Examine some of the IT‑supported customer services and tools provided by the two companies.Compare and contrast the customer support provided on the two companies’ websites.
Why is planning so important in supply chain management?
Would Rolls‑Royce Motorcars (www.rolls‑roycemotorcars.com)use a push model or a pull model in its supply chain? Support your answer.
Explain the important role that information systems play in supporting a supply chain strategy.
Explain how a supply chain approach may be part of a company’s overall strategy.
List and explain the important components of a supply chain.
You are the CIO of a small company with a rapidly growing customer base. Which CRM system would you use: an on‑premise CRM system, an on‑demand CRM system, or an open‑source CRM system? Remember that open‑source CRM systems may be implemented either onpremise or on‑demand. Discuss the
Discuss why it is difficult to justify CRM applications.
Why are companies so interested in e‑CRM applications?
Explain why Web‑based customer interaction centers are critical for successful CRM systems.
Differentiate between customer‑facing CRM applications and customer‑touching CRM applications.
Distinguish between operational CRM systems and analytical CRM systems.
Discuss the relationship between CRM and customer privacy.
What is the relationship between data consolidation and CRM systems?
How do customer relationship management systems help organizations achieve customer intimacy?
Enter www.cornerstoneondemand.com and www.sap.com.Examine their software products and compare them.
Find Simply Accounting Basic from Sage Software (http://www.sage.com/us/sage‑50‑accounting). Why is this product recommended for small businesses?
Examine the capabilities of the following financial software packages:Financial Analyzer (from www.oracle.com) and Financial Management (from www.sas.com). Prepare a report comparing the capabilities of the software packages.
Surf the Net and find free accounting software. (Try www.cnet.com and www.tucows.com.) Download the software and try it. Compare the ease of use and usefulness of each software package.
Examine the capabilities of the following (and similar) financial software packages: Financial Analyzer (from Oracle) and CFO Vision(from SAS Institute). Prepare a report comparing the capabilities of the software packages.
Enter www.eleapsoftware.com and review the product that helps with online training (training systems). What are the most attractive features of this product?
Enter www.sas.com and access revenue optimization. Explain how the software helps in optimizing prices.
Finding a job on the Internet is challenging, as there are almost too many places to look. Visit the following sites: www.careerbuilder.com, www.craigslist.org, www.linkedin.com, www.jobcentral.com, and www.monster.com. What does each of these sites provide you with as a job seeker?
What is the relationship between information silos and enterprise resource planning?
Investigate the role of the Web in human resources management.
Discuss the role that IT plays in support of auditing.
Describe the benefits of integrated accounting software packages.

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Introduction To Information Systems 9th Edition Brad Prince, R. Kelly Rainer - Solutions

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