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management information systems
Management Information Systems: Managing The Digital Firm 16th Edition Kenneth Laudon, Jane Laudon - Solutions
4. How did AbbVie’s new system improve operations and management decision making?
2. Have you ever worked with online databases or database software? Exactly what did you do with these databases? Did you ever take a database course?
1. Did you work with quantitative data in your college courses or at a prior job?What did you do with the data?
• Finding and scheduling appointments with new prospective clients.
• Developing new accounts with leads generated by existing customers and relationships with media and industry associations as well as through cold calling, emailing, and online prospecting.
3. What kinds of companies are likely to benefit from a more multimedia Internet? Explain.
2. How will this trend impact companies trying to do business worldwide? How will it affect the way they run their businesses and interact with customers?
15-5 How will MIS help my career?
15-4 What are the issues and technical alternatives to be considered when developing international information systems?
15-3 What are the challenges posed by global information systems and management solutions for these challenges?
15-2 What are the alternative strategies for developing global businesses?
15-1 What major factors are driving the internationalization of business?
14-18 Compare the two major types of planning and control tools.
14-17 Identify and describe two methods for helping managers select information systems projects.
14-16 What could have been done to mitigate the risks of these projects?
14-15 Classify and describe the problems encountered by the UCMS projects. What management, organization, and technology factors were responsible for these problems?
14-14 Why was unemployment compensation modernization a risky project in Pennsylvania?Identify the key risk factors.
14-13 Assess the importance of the Unemployment Compensation Modernization System project for the state of Pennsylvania.
14-12 Form a group with three or four other students. Write a description of the implementation problems you might expect to encounter in one of the systems described in the Interactive Sessions or chapter-ending cases in this text. Write an analysis of the steps you would take to solve or prevent
• After selecting a mortgage, calculate your closing costs and the monthly payment.When you are finished, evaluate the whole process. For example, assess the ease of use of the site and your ability to find information about houses and mortgages, the accuracy of the information you found, and the
• Find a mortgage for 80 percent of the list price of the home. Compare rates from at least three sites(use search engines to find sites other than Yahoo).
• Locate homes in Fort Collins, Colorado, that meet your specifications.
14-11 This project will develop your skills using web-based software for searching for a home and calculating mortgage financing for that home.You would like to purchase a home in Fort Collins, Colorado. Ideally, it should be a single-family house with at least three bedrooms and one bathroom that
• Is this investment worthwhile? Why or why not?
• Using the data provided in these tables, create a worksheet that calculates the costs and benefits of the investment over a five-year period and analyzes the investment using the four capital budgeting models presented in this chapter’s Learning Track.
14-10 This project provides you with an opportunity to use spreadsheet software to use the capital budgeting models discussed in this chapter and its Learning Tracks to analyze the return on an investment for a new computer-aided design (CAD) system.Your company would like to invest in a CAD system
14-8 The U.S. Census launched an IT project to arm its census takers in the field with high-tech handheld devices that would save taxpayer money by directly beaming population data to headquarters from census takers in the field. Census officials signed a $600 million contract with Harris
14-7 What is the role of end users in information MyLab MIS systems project management?
14-6 It has been said that most systems fail because systems builders ignore MyLab MIS MyLab MIS organizational behavior problems. Why might this be so?
14-5 How much does project management impact the success of a new information system?
14-2 What methods can be used for selecting and evaluating information systems projects and aligning them with the firm’s business goals?
14-1 What are the objectives of project management, and why is it so essential in developing information systems?
14-4 What are the principal risk factors in information systems projects, and how can they be managed?
14-3 How can firms assess the business value of information systems?
14-2 What methods can be used for selecting and evaluating information systems projects and aligning them with the firm’s business goals?
14-1 What are the objectives of project management, and why is it so essential in developing information systems?
4. Provide examples of any project management work you have done in your courses or on a job. Alternatively, provide examples of your writing and verbal communication skills.
3. Try to find information on how projects are managed at XYZ Multimedia.Inquire what project management methodologies and tools are used at this company. If possible, show you are familiar with these tools and approaches.
2. Use the web to do more research on project management methodologies and tools. Explore the Project Management Institute (PMI) website or review the Project Management Institute’s book, A Guide to the Project Management Body of Knowledge.
1. Review this chapter and also Chapter 13 on building information systems to familiarize yourself with project management and systems development techniques and methodologies.
4. What is your proficiency level with Microsoft Office tools and with Microsoft Project and SharePoint?
3. Have you taken course work in project management? What do you know about process documentation?
1. Have you ever worked on an IT project? What did you do? Did you work with any project management tools such as Microsoft Project?
• Experience with SharePoint and/or Microsoft Project desirable
• Proficiency with Microsoft Word, Excel, PowerPoint
• Knowledge of process documentation (process flow charting)
• Knowledge of project management (PMI) teachings
• Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems, Project Management, or a related field
• Working with other project stakeholders for support.
• Collaborating with project managers to ensure that the scope and direction of each technical project is on schedule.
3. What management, organization, and technology issues did Arup have to address when selecting Project Online as its global project portfolio management tool?
2. How does Microsoft Project Online support Arup’s business strategy? How did it change the way the company works?
1. What is the relationship between information technology, project management, and Arup’s business model and business strategy?
14-4 What are the principal risk factors in information systems projects, and how can they be managed?
14-3 How can firms assess the business value of information systems?
14-2 What methods can be used for selecting and evaluating information systems projects and aligning them with the firm’s business goals?
13-18 What were the benefits of the new HR system?How did it change operational activities and decision making at Hitachi Consulting?How successful was this system solution?
13-16 Was a cloud-based system appropriate for Hitachi Consulting? Why or why not?
13-9 For an additional fee, a customer purchasing a Sears Roebuck appliance, such as a washing machine, can purchase a three-year service contract. The contract provides free repair service and parts for the specified appliance using an authorized Sears service provider. When a person with a Sears
13-8 Why is it so important to understand how a business process works when trying to develop a new information system?
13-7 Some have said that the best way to reduce systems development costs is to use MyLab MIS MyLab MIS application software packages, SaaS, or userfriendly tools. Do you agree? Why or why not?
13-6 Why is selecting a systems development approach an important business decision?Who should participate in the selection process?
• Define the traditional systems life cycle.Describe its advantages and disadvantages for systems building.
13-4 What are alternative methods for building information systems?
13-3 What are the principal methodologies for modeling and designing systems?
13-2 What are the core activities in the systems development process?
13-1 How does building new systems produce organizational change?
13-5 What are new approaches for system building in the digital firm era?
13-4 What are alternative methods for building information systems?
13-3 What are the principal methodologies for modeling and designing systems?
13-2 What are the core activities in the systems development process?
13-1 How does building new systems produce organizational change?
3. Bring samples of your writing (including some from your Digital Portfolio described in MyLab MIS) demonstrating your analytical and business application skills and project experience.
2. Inquire about how you would be using SQL and Microsoft Office tools for the job and what skills you would be expected to demonstrate. Bring samples of the work you have done with this software. Express interest in learning what you don’t know about these tools to fulfill your job assignments.
1. Review the discussion of business processes in Chapter 2 and Chapter 13 and the Chapter 14 discussion of IT project management and implementation. Be prepared to talk about any systems development experience you have had, including analyzing or redesigning business processes. Also be prepared to
5. Have you any experience with agile software development?
4. Which Microsoft Office tools have you used? What kinds of problems have you used these tools to solve?
3. Have you worked on any other kinds of projects, and what role did you play?Do you have samples of the writing or output you produced for these projects?
2. Have you worked on any systems development projects? If so, what exactly did you do? What systems development practices did you use?
1. What information systems courses have you taken, including MIS, database, data analytics, and systems development? Can you write SQL queries?
• Exposure to SQL desirable but not required
• Knowledge and understanding of the software development life cycle and business process improvement
• Ability to work comfortably in a team environment
• Strong analytical, communication, and problem-solving skills
• Strong understanding of technology and systems, and business process improvement
• 3 to 6-plus months of corporate work or internship experience, including experience working with a project team
• Upcoming or recent college graduate, with BA in Management Information Systems, Finance, Psychology, or related field
3. Describe how Great-West’s invoice approvals process changed after the mobile application was deployed.
1. What management, organization, and technology challenges need to be addressed when building a mobile application?
13-6 How will MIS help my career?
13-5 What are new approaches for system building in the digital firm era?
13-4 What are alternative methods for building information systems?
13-3 What are the principal methodologies for modeling and designing systems?
13-2 What are the core activities in the systems development process?
13-1 How does building new systems produce organizational change?
12-18 Give three examples of data used in location analytics and explain how each can help businesses.
12-17 Identify and describe three factors that prevent managers from making good decisions.
12-16 To what extent is GE becoming a software company? Explain your answer.
12-15 Describe three kinds of decisions that can be supported using Predix. What is the value to the firm of each of those decisions? Explain.
12-14 On what business functions and level of decision making is GE focusing?
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