Management Information Systems Managing The Digital Firm 14th Edition Kenneth C. Laudon - Solutions

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12-13 How is GE changing its business strategy and business model? What is the role of information technology in GE’s business?
12-12 With three or four of your classmates, select a sport, such as football, baseball, basketball, or soccer.Use the web to research how the sport uses data and analytics to improve team performance or increase ticket sales to events. If possible, use Google Docs and Google Drive or Google Sites
12-11 This project will help develop your skills in using web-based DSS for financial planning.The websites for CNN Money and Kiplinger feature web-based DSS for financial planning and decision making. Select either site to plan for retirement. Use your chosen site to determine how much you need to
• What’s the relationship between region, type of product purchased, and average sales price?We provide instructions on how to use Excel PivotTables in our Learning Tracks.
• Are there any times of day when purchases are most common? Do people buy more products while at work (likely during the day) or at home (likely in the evening)?
• What form of payment is the most common? The answer could be used to emphasize in advertising the most preferred means of payment.
12-10 This project gives you an opportunity to learn how to use Excel’s PivotTable feature to analyze a database or data list. Use the data file for Online Management Training Inc. described earlier in the chapter. This is a list of the sales transactions at OMT for one day. You can find this
12-9 Applebee’s is the largest casual dining chain in the world, with more than 1,900 locations throughout the United States and in 20 other countries. The menu features beef, chicken, and pork items as well as burgers, pasta, and seafood. Applebee’s CEO wants to make the restaurant more
12-7 How much can business intelligence and business analytics help companies refine their business strategy? Explain your answer.
12-5 As a manager or user of information systems, what would you need to know to participate in the design and use of a DSS or an ESS? Why?
12-4 How do different decision-making constituencies in an organization use business intelligence, and what is the role of information systems in helping people working in a group make decisions more efficiently?
12-2 How do information systems support the activities of managers and management decision making?
12-1 What are the different types of decisions, and how does the decision-making process work?
12-4 How do different decision-making constituencies in an organization use business intelligence, and what is the role of information systems in helping people working in a group make decisions more efficiently?
12-3 How do business intelligence and business analytics support decision making?
12-2 How do information systems support the activities of managers and management decision making?
12-1 What are the different types of decisions, and how does the decision-making process work?
4. Be prepared to bring samples of the querying/reporting work you have done in your course work and your Microsoft Access proficiency.
3. If you don’t have experience with the BI software tools required for the job, use the web to learn more about these tools and how other healthcare companies are using them. Go to websites of major consulting companies such as McKinsey & Co., Boston Consulting Group, Bain & Co., and Accenture
2. Use the web to do more research on the company. Try to find out more about its strategy, competitors, and business challenges. Additionally, look at the company’s social media channels over the past 12 months. Are there any trends you can identify or certain themes the social media channels
1. Review the first two sections of this chapter on decision making and also Chapter 6 on data management and Chapter 13 on building systems and information requirements.
5. Have you ever worked on a project team? What were your responsibilities?Did you play a leadership role?
4. What do you know about the healthcare industry and electronic medical records? Have you ever worked with medical record systems and software?What work did you do with them?
3. Have you ever developed an analytics report for users from scratch? What BI tools, or tools and data sets, did you use? Can you talk more about how you worked with users to elicit the information requirements for the report?
2. In your experience with data analysis and business intelligence, did you ever work with tools that were not as user-friendly as they could have been? What would you have recommended to improve the tool(s) for users?
1. Have you worked with any business intelligence software? Which tools?What is your level of proficiency? Can you give examples of the kinds of data analysis work and reports you used these tools for?
• Project management skills and/or experience desirable
• Some knowledge of the healthcare business and medical record systems desirable
• Data management, analytics, and information system experience preferred
• Knowledge of Microsoft Access, SQL, and business intelligence tools such as Business Objects, SAS BI, or Tableau
• Bachelor’s degree in Information Systems or Statistics
• Assisting in enhancing business intelligence reporting tools, dashboards, and mobile BI to improve usability, increase user adoption, and streamline support.
• Analyzing, testing, and modifying databases and reports as needed to meet end user specifications and quality assurance procedures.
• Working with staff on the design, maintenance, and distribution of reports and incorporation of reports into the balanced scorecard.
• Eliciting data and reporting requirements using interviews, document analysis, requirements workshops, site visits, use cases, data analysis, and workflow analysis.
• Performing data analysis based on SAS data sets, MS Access databases, external websites, and business intelligence platforms to produce reports for key stakeholder groups and decision makers.
4. How did Anthem’s new data analytics capabilities change the Human Resources function at the company?
3. What groups in the company benefited from Anthem’s new analytics tools? Explain your answer.
2. Describe the business intelligence capabilities of the PDC portal.
1. Why did Anthem need better data and analytics tools for Human Resources? What management, organization, and technology factors contributed to Anthem’s need for better HR data and analytics?
12-5 How will MIS help my career?
12-4 How do different decision-making constituencies in an organization use business intelligence, and what is the role of information systems in helping people working in a group make decisions more efficiently?
12-3 How do business intelligence and business analytics support decision making?
12-2 How do information systems support the activities of managers and management decision making?
12-1 What are the different types of decisions, and how does the decisionmaking process work?
11-18 How do enterprise content management systems help organizations manage structured and semistructured knowledge? What are two examples of each type of knowledge handled by these systems?
11-17 How do each of the following types of systems acquire and model knowledge: expert system, genetic algorithms, neural network?
11-16 Will cars really be able to drive themselves without human operators? Should they?
11-15 What ethical and social issues are raised by self-driving car technology?
11-13 What are the management, organizational, and technology challenges posed by selfdriving car technology?
11-12 With a group of classmates, select two enterprise content management (ECM) products, such as those from Oracle, OpenText, and IBM. Compare their features and capabilities. To prepare your analysis, use articles from computer magazines and the websites of the ECM software vendors. If possible,
11-11 This project will give you experience using shopping bots to search online for products, find product information, and find the best prices and vendors. Select a digital camera you might want to purchase, such as the Canon PowerShot SX540 or the Olympus Tough TG-5. Visit MySimon
11-10 Expert systems typically use a large number of rules. This project has been simplified to reduce the number of rules, but it will give you experience working with a series of rules to develop an application.When employees at your company retire, they are given cash bonuses. These cash bonuses
11-9 Canadian Tire is one of Canada’s largest companies, with 50,000 employees and 1,100 stores and gas bars (gas stations) across Canada selling sports, leisure, home products, apparel, and financial services as well as automotive and petroleum products. The retail outlets are independently
11-7 Compare artificial intelligence to human intelligence. How “intelligent” is artificial intelligence today?
11-6 Describe various ways that knowledge management systems could help firms with sales and marketing or with manufacturing and production.MyLab MIS MyLab MIS
11-5 Knowledge management is a business process, not a technology. Discuss.
• Describe how the following systems support knowledge work: CAD, virtual reality, and augmented reality.
11-4 What are the major types of knowledge work systems, and how do they provide value for firms?
• Describe the role of the following in facilitating knowledge management: taxonomies, MOOCs, and learning management systems.
• Define and describe computer vision systems, natural language processing systems, and robotics and give examples of their applications in organizations.
11-1 What is the role of knowledge management systems in business?
3. Learn what you can about Salesforce.com, with attention to how it handles lead generation, data entry, and maintenance.
2. Use the web and LinkedIn to find out more about this company, its products, services, and competitors and the way it operates. Think about what it needs to support its sales team and how you could specifically contribute.
1. Review the section of this chapter on AI and use the web to find out more about computer vision systems.
4. Can you provide samples of your writing to demonstrate your communication skills and sense of detail?
3. What is your proficiency level with Microsoft Office tools? What work have you done with Excel spreadsheets?
2. Have you ever worked with Salesforce.com? How have you used the software?
1. What do you know about our company and about computer vision systems?Have you ever done any work with AI technology?
• Attention to detail, effective communication skills, enthusiastic attitude, and the ability to thrive in a fast-paced environment.
• Knowledge of Microsoft Office essential.
3. Describe the solution selected for this problem.Was it effective? Why or why not? How much did it change the firm’s operations and decision making?
1. How is knowledge management related to Sargent& Lundy’s business model?
11-4 What are the major types of knowledge work systems, and how do they provide value for firms?
11-3 What types of systems are used for enterprise-wide knowledge management, and how do they provide value for businesses?
11-2 What are artificial intelligence (AI) and machine learning? How do businesses use AI?
11-1 What is the role of knowledge management systems in business?
15-17 Identify and describe five problems of international networks that prevent companies from developing effective global systems.
15-16 Identify and describe solutions to the five management challenges of developing global systems.
15-15 What influence does the global business environment have on firms like Unilever and how does that affect its choice of systems? Palm oil was the driving force behind the 1929 merger that created what is today the third largest consumer goods company in the world behind Proctor Gamble and
15-14 How did Unilever’s new systems improve operations and management decisionmaking? Palm oil was the driving force behind the 1929 merger that created what is today the third largest consumer goods company in the world behind Proctor Gamble and Nestlé. What may have seemed an odd marriage
15-13 How did Unilever’s new systems and use of SAP HANA support its business strategy?How effective was the solution chosen by the company? Palm oil was the driving force behind the 1929 merger that created what is today the third largest consumer goods company in the world behind Proctor Gamble
15-12 What management problems typical of global systems was Unilever experiencing? What management, organization, and technology factors were responsible for those problems? Palm oil was the driving force behind the 1929 merger that created what is today the third largest consumer goods company in
15-11 In MyMISLab, you will find a Collaboration and Teamwork Project dealing with the concepts in this chapter. You will be able to use Google Drive, Google Docs, Google Sites, Google+, or other open source collaboration tools to complete the assignment.
15-10 In this project you’ll use the Web to research overseas distributors and customs regulations and use Internet-based software to calculate prices in foreign currencies.You are in charge of marketing for a U.S. manufacturer of office furniture that has decided to enter the international
15-9 Companies with many overseas locations need a way to inform employees about available job openings in these locations. In this project you’ll use database software to design a database for posting internal job openings and a Web page for displaying this information.KTP Consulting operates in
15-8 Your company manufactures and sells tennis rackets and would like to start selling outside the United States. You are in charge of developing a global Web strategy and the first countries you are thinking of targeting are Brazil, China, Germany, Italy, and Japan. Using the statistics in the
15-7 United Parcel Service (UPS) has been expanding its package delivery and logistics services in China, serving both multinational companies and local businesses. UPS drivers in China need to use UPS systems and tools such as its handheld Driver Information and Delivery Acquisition Device for
15-1 What major factors are driving the internationalization of business?• List and describe the five major dimensions for developing an international information systems architecture.• Describe the five general cultural factors leading toward growth in global business and the four specific
3. What management, organization, and technology factors should be taken into account when developing an e-commerce presence for the South Korean market? At an average speed of 17 MBPs, South Korea boasts the highest average Internet speed in the world and tops the world on speed for the price. All
2. What are the implications of South Korea’s Internet restrictions for international companies doing business in South Korea? At an average speed of 17 MBPs, South Korea boasts the highest average Internet speed in the world and tops the world on speed for the price. All large office and
1. Why is the Internet restricted in South Korea? At an average speed of 17 MBPs, South Korea boasts the highest average Internet speed in the world and tops the world on speed for the price. All large office and apartment buildings are equipped with fiber-optic broadband and a $24 billion
3. Will non-Russian companies like Amazon.com and eBay flourish in Russia? Explain. Nearly 63.6 million Russians have Internet access, making Russia the second-largest e-commerce market in all of Europe, behind only Germany. By the end of 2014, Russia will surpass Germany with an estimated 80
2. How do these technical and organizational factors hamper companies from doing business in Russia or setting up Russian e-commerce sites? Nearly 63.6 million Russians have Internet access, making Russia the second-largest e-commerce market in all of Europe, behind only Germany. By the end of
1. Describe the technical and organizational obstacles to e-commerce growth in Russia. Nearly 63.6 million Russians have Internet access, making Russia the second-largest e-commerce market in all of Europe, behind only Germany. By the end of 2014, Russia will surpass Germany with an estimated 80
14-19 Compare the two major types of planning and control tools.
14-18 Identify and describe 3 methods for helping managers select information systems projects.
14-17 Describe the steps that should have been taken to prevent a negative outcome in this project. The administration of President Barack Obama has made Patient Protection and Affordable Care Act, often called “Obamacare”, its chief domestic accomplishment and the centerpiece of Obama’s
14-16 What was the economic, political, and social impact of Healthcare.gov’s botched implementation? The administration of President Barack Obama has made Patient Protection and Affordable Care Act, often called “Obamacare”, its chief domestic accomplishment and the centerpiece of Obama’s
14-15 Classify and describe the problems encountered by this project. What management, organization, and technology factors were responsible for these problems? The administration of President Barack Obama has made Patient Protection and Affordable Care Act, often called “Obamacare”, its chief

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Management Information Systems Managing The Digital Firm 14th Edition Kenneth C. Laudon - Solutions

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