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organizational behaviour understanding
Organizational Behaviour 16th Global Edition Timothy A. Judge, Stephen P. Robbins - Solutions
Do you think creativity is “born” (inherent in the individual) or “made”(a product of opportunity and reinforcement)? Compare what we know of the lives of Nicholoas D’Aloisio and Sara Blakely with those of other creative individuals you know personally.
Assume the outcome of a rational decision-making process is for Kareem to accept the offer. However, Kareem declines the promotion. How would you explain such a decision?
Based on the criteria identified above, what do you think Kareem’s decision should be?
Using the rational choice theory model of decision making, identify the decision-making criteria that come into play in Kareem’s decision to accept or refuse the suggested promotion.
Should top management change Gack’s decisionmaking style?
Is rational decision making better than intuitive decision making? If so, when?
What biases in decision making can be identified in the performances of both Pieterson and Gack? How can the identified biases be overcome?
Do you think that if we admitted it to ourselves when we cheated, we would be less likely to cheat in the future? Why or why not?
The authors of one study noted that people feel they don’t need to be objective in evaluating potential cheaters when there are disclosures of unethical behavior. Do you agree? Why or why not?
How can you minimize the occurrence of cheating in an organization?
Which would you choose?a. A sure loss of $3,000b. An 80 percent chance of losing $4,000 and a 20 percent chance of losing nothing
Which would you choose?a. A sure loss of $750b. A 75 percent chance of losing $1,000 and a 25 percent chance of losing nothing
Which would you choose?a. A sure gain of $240b. A 25 percent chance of winning $1,000 and a 75 percent chance of winning nothing
Which of the following causes more deaths in the United States each year?a. Stomach cancerb. Motor vehicle accidents
A classmate of yours, whom you hardly know, has asked you for feedback on an assignment. This student always appears rather disinterested in the course and has been absent occasionally. State your reasons for whether or not you would help the classmate.
Fortune magazine ranked the following 10 corporations among the 500 largest U.S.–based firms according to revenue for 2013:Group A: McDonald’s, Visa, Amazon, Target, Coca-Cola Group B: Berkshire Hathaway, General Electric, Valero, McKesson, Hewlett-Packard Which group would you say had the
Explain your understanding of creativity, and the importance of the three-stage model of creativity.
What are the three ethical decision criteria, and how do they differ?
In what way is decision making influenced by individual differences and organizational constraints?
What are some common decision biases or errors people make?
What is the rational model of decision making? How is it different from bounded rationality and intuition?
There is a link between decision making and perception, but how does one affect the other?
What shortcuts do people frequently use in making judgments about others?
Explain attribution theory and its three determinants.State the implications of attribution theory in explaining organizational behavior.
What is perception, and what factors influence our perception?
How can instances of “invasion” of personal space be identified? Identify and describe similar instances from your life, whether during study abroad, internships, or other experiences.
What can the Dutch manager do to resolve the disturbance in his relationship with the Swedes?
Considering Hofstede’s model, Sweden and The Netherlands appear similar. What went wrong in the preceding situation? And from what do these differences stem?
In some research we’ve conducted, we’ve found that the negative effect of agreeableness on earnings is stronger for men than for women (that is, being agreeable hurt men’s earnings more than women’s). Why do you think this might be the case?
More women than men are apt to choose to work in the “caring” industries of education or health care, and in non profit organizations. What could be the consequences for them, according to the case?
Do you think employers must choose between agreeable employees and top performers? Why or why not?
What should you do when your personal values are in conflict with a certain work ethic?
In what way could the mine management have provided support to him, prior to his wrongful act?
Was it fair of the mine to dismiss Sipho from service?What should Sipho have done differently, and how would you have acted in a similar situation?
Research has shown that individuals tend to be happier, and perform better, when their OCP values match those of their employer. How important do you think a “values match” is when you’re deciding where you want to work?
Do you think there are generational differences in the most preferred and least preferred values?
Rank your results into preferences, starting with most preferred and ending with least preferred values.With other members of the group/classmates, compare how similar your rankings are on most preferred and least preferred values.
Working on your own, complete the OCP found atwww.jstor.org/stable/256404.● Your instructor may ask you the following questions individually or as a group of three or four students (with a spokesperson appointed to speak to the class for each group):
What are Hofstede’s five value dimensions of national culture?
Analyze to what extent values differ across generations and national culture.
What is the difference between terminal and instrumental values?
How does the situation or environment affect the degree to which personality predicts behavior?
How do the Big Five traits predict behavior at work?
Apply the key traits in the Big Five personality model to a leadership position.
Explain the Myers-Briggs Type Indicator (MBTI), and its advantages and disadvantages.
The topic of personality is important, but what factors determine what it is, and how is it measured?
MyManagementLab Only—comprehensive writing assignment for this chapter.
Concerning Case Incident 2, one research study found people’s ratings of the positive affect displayed in CEO’s faces had very little correlation to their company’s profits. Does that suggest to you that Hill’s analysis is immaterial?
In relation to the Ethical Dilemma, some argue that happiness coaches are a way for organizations to avoid solving real work problems—a diversion, if you will. How might we make this determination?
Assuming you could become better at detecting the real emotions in facial expressions, do you think it would help your career? Why or why not?
Is your own impression of the facial expressions of the eight business leaders consistent with what the researcher found? If not, why do you think your views might be at odds with his?
Determine whether the information in this case could help you tell whether a person’s smile is genuine.
Most research suggests we are not very good at detecting fake emotions, and we think we’re much better at it than we are. Do you believe training would improve your ability to detect emotional displays in others?
Research shows that acts of co-workers (37 percent)and management (22 percent) cause more negative emotions for employees than do acts of customers(7 percent).135 What can Laura’s company do to change its emotional climate?
Have you ever worked where emotions were used as part of a management style? Describe the advantages and disadvantages of this approach in your experience.
Do you think the strategic use and display of emotions serve to protect employees, or does covering your true emotions at work lead to more problems than it solves?
Decide with a partner how many emotions you can identify in the case study.
State the benefits and disadvantages of employing happiness coaches for employees.
How good was your group at catching the liars?Were some people good liars? What did you look for to determine whether someone was lying?
Debate the truth or falsity of any of the statements, giving reasons for your judgement.
The organizer will have each member make his or her statement. Group members should then examine the person making the statement closely to try to determine whether he or she is telling the truth or lying. Once each person has made his or her statement, the organizer will ask for a vote and record
Each team member who holds a T slip needs to come up with a true statement, and each team member who holds an L slip needs to come up with a false statement.Try not to make the statement so outrageous that no one would believe it (for example, “I have flown to the moon”).
Randomly choose someone to be the team organizer.Have this person write down on a piece of paper“T” for truth and “L” for lie. If there are, say, six people in the group (other than the organizer), then three people will get a slip with a “T” and three a slip with an “L.”It’s
Describe the affective events theory (AET) and its applications.
From where do we obtain emotions and moods?
Explain the basic differences between emotions and moods.4-2.What are the functions of emotions, and to what extent are they rational?
MyManagementLab Only—comprehensive writing assignment for this chapter.
In consideration of Case Incident 2, some contend that job crafting sounds good in principle but is not necessarily available to everyone. What types of jobs are probably not good candidates for job crafting activities?
Based on your reading from the chapter and Case Incident 1, how might increased job satisfaction from FWAs relate to employee job performance, citizenship behavior, and turnover?
How can potential drawbacks to the job crafting approach be minimized for Fatima’s team members and other employees?
Think about how you might reorient yourself to your own job. Are the principles of job crafting described here relevant to your work? Why or why not?
What are some of the concerns executives have about flexible work arrangements?
Do you think only certain individuals are attracted to flexible work arrangements (FWAs)? Why or why not?
How might an organization help to curb sick leave abuse through its policies? How might administrators help or hinder effective implementation of those policies?
If excessive absenteeism is a real problem in an organization, are there alternatives to surveillance?If so, what are they, and do they have any limitations of their own?
Discuss the ethical dilemma in requesting the private investigation of an employee’s absence.
Now examine your own list again. Does your list agree with the group list? Does your list agree with the SHRM study?
The chapter says pay doesn’t correlate all that well with job satisfaction, but in the SHRM survey, people say it is relatively important. Can your group suggest a reason for the apparent discrepancy?
Your instructor will provide you the results of a study of a random sample of 600 employees conducted by the Society for Human Resource Management (SHRM). How do your group’s rankings compare with the SHRM results?
Did most people in your group seem to value the same job factors? Why or why not?
What are the top five job factors that you deem most important?
Describe what causes job satisfaction. Why is pay more important to some and work more important to others?
Name some methods of measuring job satisfaction.
List three major job attitudes. Explain how they are unique and what similarities they share.
State the main components of attitudes and how they might be related or unrelated.
MyManagementLab Only—comprehensive writing assignment for this chapter.
Now that you’ve read the chapter and Case Incident 2, what types of policies do you think might lead to charges of age discrimination, and how can they be changed to eliminate these problems?
In relation to this chapter’s Ethical Dilemma, one recent study found no link between female representation on boards of directors and these companies’ corporate sustainability or environmental policies.The study’s author expressed surprise at the findings. Do the findings surprise you? Why
What can managers and employees of all ages do to prevent negative attitudes concerning age differences in the workplace?
Given that the Flynn effect has been tested and found valid throughout time, and across countries, would you still consider intelligence an inherited trait?
Do you believe people are really getting smarter?Why or why not?
Beyond legal remedies, what do you think can be done to increase women’s representations on boards of directors?
In the countries described and others, there are fewer women than men represented on corporate boards. Why is this so?
The instructor should lead a discussion on how companies might be able to develop comprehensive policies that will encourage people to be sensitive in their interactions with one another.
Members of each group are invited to provide a very brief summary of the major principles of how they’ve felt excluded or targeted, and then to describe their groups’ collective decisions regarding how these situations can be minimized in the future.
After reading through everyone’s reactions, each group should develop a short list of principles for how they personally can avoid excluding or targeting people in the future. Encourage them to be as specific as possible, and also ask each group to find solutions that work for everyone.Solutions
Once everyone has written their descriptions, divide the class into small groups of not more than four people. If at all possible, try to compose groups that are somewhat demographically diverse, to avoid intergroup conflicts in the class review discussion. Students should be encouraged to discuss
Students are asked to recount a scenario where another was excluded or targeted. They are encouraged to choose different scenarios in the group based on race, ethnicity, gender, age, disability status, religion etc. What caused the scenario, and how the other person felt, (based on their
All participants are asked to recall a time when they have felt uncomfortable or targeted because of their demographic status. Ideally, situations at work should be used, but if no work situations come to mind, any situation will work.Encourage students to use any demographic characteristic they
Recommend how a manager can effectively manage diversity.
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