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organizational behaviour understanding
Organizational Behaviour Understanding And Managing Life At Work 12th Edition Gary Johns, Alan M. Saks - Solutions
Explain why organizations operating in certain environments often employ mechanistic structures.
How is the concept of resource dependence related to the practices of vertical integration and interlocking directorates?
How should organizations be structured to cope with environmental uncertainty?
Discuss the connection between environment, structure, and effectiveness.
Explain the meaning and implications of organizations as open systems.
When should an organization establish legitimacy and what are the ways that an organization can achieve legitimacy?
Consider the effect of environmental uncertainty and resource dependence on power and politics in organizations. To what extent are subunit power and organizational politics a function of environmental uncertainty and resource dependence? Do environmental uncertainty and resource dependence predict
How do the structural characteristics of organizations influence group work arrangements, leadership, communication, decision making, and power in organizations? Discuss the implications of each of the structural characteristics (i.e., span of control, organization levels, formalization,
3. Discuss the implications of mergers and acquisitions for organizational culture. In particular, consider mergers and acquisitions in light of the assets and liabilities of strong cultures. How will culture influence the success or failure of mergers and acquisitions, and what can organizations
How do the new forms of organizational structure influence the culture of an organization? In other words, what is the relationship between these types of structures and an organization’s culture? What is the relationship between these structures and the use and effectiveness of teams?
How do these events illustrate structural decisions and the coordination of divided labour? Given advanced communication technology, is being based in the same physical location essential for good communication and coordination? Was all this movement just about the lifestyle preferences of
1. The chapter discussed the merits of being alert to the external environment. Can an organization be too focused on the environment?2. Although achieving legitimacy is necessary for this new smart city venture, how did it conflict with the need to develop structure and make progress?3. How would
Conway Manufacturing is a large organization that manufactures machine tools used by workers in various industries. In recent years, sales of the company’s products have begun to fall as a result of increasing competition. Customers have also begun to complain about the quality of Conway’s
1. Describe the organizational structure of DSS Consulting in the late 1990s. What method of departmentation did they use, and why did they use it?2. Discuss the changes that began to affect DSS in 2005. Use the material in the chapter on the components of the external environment, interest groups,
1. Discuss the role that environmental constraints and opportunities may have played in the creation and fall of Saturn. What contributed to its inception and its end?2. Apply the concepts of environmental uncertainty, resource dependence, and strategy to the Saturn case. To what extent does the
1. Discuss the role that environmental constraints and opportunities may have played in the creation and fall of Saturn. What contributed to its inception and its end?2. Apply the concepts of environmental uncertainty, resource dependence, and strategy to the Saturn case. To what extent does the
Are the bases of individual power easily substitutable for each other? Are they equally effective? For example, can coercive power substitute for expert power?1. Are the bases of individual power easily substitutable for each other? Are they equally effective? For example, can coercive power
Suppose that you are an entrepreneur who has started a new chain of consumer electronic stores. Your competitive edge is to offer excellent customer service. What would you do to empower your employees to help achieve this goal?
Imagine that you are on a committee at work or in a group working on a project at school that includes a “high Mach” member. What could you do to neutralize the high Mach’s attempts to manipulate the group?
Discuss the conditions under which the following subunits of an organization might gain or lose power: legal department; research and development unit; public relations department. Use the concepts of scarcity, uncertainty, centrality, and substitutability in your answers.
Is sexual harassment more likely to be a problem in some occupations and types of organizations? Describe those occupations and organizational cultures where sexual harassment is most likely to be a problem. What can be done to prevent sexual harassment in these occupations and organizations?
Contrast the relative merits of consideration and initiating structure as well as leader reward and punishment behaviour in the following leadership situations: running the daily operations of a branch bank; commanding an army unit under enemy fire; supervising a group of college students who are
Identify a leader who you think is a global leader and describe the characteristics and behaviours that make that person a global leader. What advice would you give an organization that needs more global leaders?
What does it mean to be an ethical leader, and how can ethical or unethical leadership impact an organization? What about an authentic leader? A servant leader?
Describe leadership categorization theory and how it explains racial and gender bias in leadership. What can organizations do to remove the barriers that restrict the movement of women and members of minority groups into leadership positions?
What is the trait theory of leadership? What are the main weaknesses of the approach?
Define consideration and initiating structure. Which leader behaviour is the most effective?
What is Fiedler’s contingency theory of leadership? What is the main contribution to leadership theory?
What is the relevance of House’s path–goal theory to managers?
Assess the pros and cons of participation as a leadership technique.
Explain how the Vroom and Jago model can help managers use participation more effectively.
Compare and contrast transactional and transformational leadership.
Describe ethical leadership and explain how it differs from other theories of leadership.
Describe authentic leadership and explain how it differs from other theories of leadership.
Describe empowering leadership and explain how it differs from other theories of leadership.
Describe servant leadership and explain how it differs from other theories of leadership.
What is global leadership and how does it compare to other theories of leadership. Are global leaders born or made?
Why is Canada ahead of some big countries like the United States when it comes to global leaders? What can other countries learn about developing global leaders from Canada?
Do men and women have different leadership styles? What are the implications of these differences for organizations?
Why are there so few women in senior leadership positions in organizations? What can organizations do to increase the number of women who occupy senior leadership positions?
Consider the relationship between leadership and organizational culture. Using the approaches to leadership discussed in this chapter (e.g., leadership traits; behaviours; situational theories; participative leadership; LMX theory; transactional and transformational leadership; and empowering,
Refer to the material in Chapter 3 on perceptions and gender stereotypes, and compare and contrast it with the material presented in this chapter on women and leadership. What does the material in Chapter 3 tell us about women and leadership? Why do you think women are more likely to be
What effect does leadership have on employee motivation? Using each of the theories of motivation described in Chapter 5, discuss the implications for leadership. In other words, according to each theory, what should a leader do to motivate employees?
Refer to the material in Chapter 2 on learning and discuss the implications of learning theories for ethical leadership. In other words, what should ethical leaders do to create an ethical workplace? Similarly, refer to the material in Chapter 8 on culture and explain what a leader might do to
Refer to the theories and styles of leadership discussed in the chapter. Describe the kind of leader that Brenda Lucki should be and the type of leadership that is required to modernize and reform the RCMP and realize the priorities and goals she is expected to meet as stated in the mandate letter.
1. What do you think the manager is likely to do in this situation? What should she do, and why?2. Explain the relevance of ethical leadership in this situation. What will an ethical leader do, and why? What will an unethical leader do?3. Consider how the manager’s response to this situation can
it was still weeks before Elsa was to be formally appointed as the leader of a newly formed group, she decided to show her boss and the other group members that she was worthy of a promotion. She was going to become the leader of the product development group. The team of young and educated staff
1. Discuss the problems facing ICRISAT. To what extent are these problems the result of its leadership over the past several years?2. Describe Dr. Dar’s leadership experience. What kind of leadership behaviour and style has he exhibited and what effect has his leadership had on others? Has he
Why is computer-mediated communication attractive? What are its problems?
List six reasons why employees might respond with silence rather than voice to an organizational problem. Then, for each reason, explain how the organization could act to encourage voice.
Discuss the pros and cons of the existence of the grapevine in organizations. Suppose an organization wanted to “kill” the grapevine. How easy do you think this would be?
Under what conditions might body language or clothing have a strong communicative effect? When might the effect be weaker?
Debate: As more women move into management positions in organizations, the gender differences in communication between men and women will eventually disappear and so will communication problems.
Describe a communication episode that you have observed in an organization. Who were the sender and receiver? Was the episode effective? Why or why not?
Debate: Since more and more global business is being conducted in English, North Americans will not have cross-cultural communication problems in the future.
Discuss a case in which you heard one message communicated verbally and “saw” another transmitted non-verbally. What was the content of each message? Which one did you believe?
What is the communication process?
What are some of the deficiencies in the chain of command?
What is voice and why should organizations encourage it?
Who is inclined to exercise voice and when?
What is the grapevine? Of what value is it to the organization? What are the pros and cons?
Discuss the following statement: Non-verbal communication is more effective than verbal communication.
What are the factors that contribute to communication problems between men and women?
How can organizations improve communication?
How can individuals improve communication?
What are the dimensions of cross-cultural communication and how does it influence the effectiveness of cross-cultural communication?
What is computer-mediated communication and how does it compare to other forms of communication media?
How can an organization create a positive climate for voice and what impact does it have on employees?
What role do perceptions play in gender differences in communication? Refer to the perceptual system in Chapter 3 and use its components—the perceiver, the target person, and the situation surrounding the communication—to explain how differences in communication styles between men and women can
How does a manager’s leadership style affect manager-employee communication? Refer to the theories of leadership described in Chapter 9 (e.g., ethical and authentic leadership, leadership traits, behaviours, situational theories, participative leadership, and LMX theory) and explain their
1. How does the concept of cultural context apply to the events that transpired?2. If you were a culturally aware Canadian executive doing the negotiating here, how would you have proceeded to avoid the costly misunderstanding that occurred?
The email just said, “Cancel it.” Carol Graves couldn’t believe her eyes. Carol was a marketing coordinator for Monkland Pharmaceuticals. One of her duties was to organize a professional development visiting speaker series for her marketing colleagues, mostly featuring prominent university
1. Discuss how the web and new media such as Facebook have (a) aided, and (b) complicated organizational communication. Be sure to consider the implications of sending a message when you do not know whom the receiver might be.2. Suppose that Miranda had just heard a rumour about Rick’s activities
The director of an urban hospital feels that there is a turnover problem among the hospital’s nurses. About 25 percent of the staff resigns each year, leading to high replacement costs and disruption of services. Use the decision model in Exhibit
1 to explore how the director might proceed to solve this problem. Discuss probable bounds to the rationality of the director’s decision.
Describe a decision-making episode (in school, at work, or in your personal life) in which you experienced information overload. How did you respond to this overload? Did it affect the quality of your decision?
A very cohesive planning group for a major oil company is about to develop a long-range strategic plan. Serena, the head of the unit, is aware of the groupthink problem and wishes to prevent it. What steps should she take?
Discuss the implications of diffusion of responsibility, risky shift, and conservative shift for the members of a parole board. Also, consider the role of emotion and mood.
Many universities must register thousands of students for courses each semester. Is this a well-structured problem or an ill-structured problem? Does it require programmed decisions or non-programmed decisions? Elaborate.
An auditing team fails to detect a case of embezzlement that has gone on for several months at a bank. How might team members use hindsight to justify their faulty decisions?
Explain how the rational decision-making process works.
Compare and contrast perfect rationality and bounded rationality.
What are sunk costs? How do they affect solution evaluation?
What is hindsight? Cite two specific cases of hindsight.
Compare and contrast programmed and non-programmed decision making.
What can organizations do to improve the decision making of their members?
How can emotion and mood affect decision making?
What is groupthink and what can organizations do to prevent it?
How do groups handle risk? What is a risky shift? What is a conservative shift?
Consider the role of communication in decision making. Explain how various communication problems can affect decision making in organizations. How can personal and organizational approaches for improving communication improve decision making?
Does group structure influence group decision making? Explain how each of the following structural characteristics might influence group decision quality, acceptance and commitment, and diffusion of responsibility: group size, diversity, norms, roles, status, and cohesiveness.
What factors are likely to affect the accuracy of the admissions yield estimate? Why do you think decision errors often compound themselves? That is, why is one error often followed by others?
1. Is this an example of a well-structured or an ill-structured problem? Explain your reasoning.2. Who are the stakeholders in this decision? That is, whose interests are affected by the outcomes of the decision?3. Is this a situation characterized by information overload or too little information?
1. What are some of the factors that might lead Christophe to make a poor decision about the review?2. What would you do in this situation, and why?
1. Is selecting applicants for business school a well-structured or an ill-structured problem? Explain your reasoning.2. Is it possible to program the decision to select applicants for admission for business school? Is it advisable? Explain your answers.3. Does Janel Lehman have enough information
How should Anisha Anderson decide on which of the bonus plans to implement? That is, what process should she use?
As a CRS, which bonus plan would you prefer, and why?
Many millionaires continue to work long, hard hours, sometimes even beyond the usual age of retirement. Use the ideas developed in the chapter to speculate about the reasons for this motivational pattern. Is the acquisition of wealth still a motivator for these individuals?
Discuss a time when you were highly motivated to perform well (at work, at school, in a sports contest) but performed poorly in spite of your high motivation. How do you know that your motivation was really high? What factors interfered with good performance? What did you learn from this experience?
What are the implications of goal orientation for motivating a group of employees? Describe a situation in which it would be best to set a learning goal and a situation in which it would be best to set a performance goal. Describe a situation when it would be best to set a proximal goal and a
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