Creative Methods In Organizational Research (SAGE Series In Management Research) 1st Edition Michael P Broussine - Solutions

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Using Andersen’s three viewpoints for ethics (sender, receiver, and the larger society), analyze this cover from an ethical perspec ve.
Why do you think so many people reacted so nega vely to the sexual portrayal of a merger of two major airlines? Was this move unethical or just in bad taste on the part of the editors of Bloomberg Businessweek?
Using an organiza on that you belong to, think about a specific business or communica on ethical dilemma your organiza on is facing. Walk through the Human Performance Improvement Model and think about how you could implement a change in your organiza on’s thinking about ethics.
Look at a recent copy of Bloomberg Businessweek, the Wall Street Journal, Forbes, or another business-oriented publica on. Look for a discussion of an issue that has ethical overtones and then walk through Ma son and Buzzanell’s four dimensions of feminist thinking when determining a specific
Thinking about your own organiza on, which of Redding’s typology of unethical organiza onal communica on do you think is the most common? If you were the top leader in your organiza on, how would you go about stopping this specific lapse in ethical communica on?
Does a code of ethics even exist?
Does the organization’s code of ethics meet accepted standards?
Do they know what to do if they become aware of a violation of the code of ethics?
Does the workforce know how the organization’s code of ethics applies to them?
“What are the consequences of unethical communication? What, in other words, are the relationships between unethical communication and other organizational and societal phenomena?”
“In what respects do these criteria appear to be grounded in organizational (or other) cultures?”
“Why? That is, what criteria are cited for making specific ethical evaluations?”
“What messages or other communication events are perceived by which perceivers as unethical?”
Assess the implementa on of an organiza onal communica on ethics interven on using a human performance improvement model.
Describe why Montgomery and DeCaro (2001) believe that human performance improvement can help organiza ons in improving organiza onal communica on ethics.
Understand the four phases of the feminist perspec ve of organiza onal communica on ethics proposed by Ma son and Buzzanell (1999).
Differen ate among the components of Redding’s (1996) typology of unethical organiza onal communica on.
Why do you think Arne , Harden Fritz, and Bell (2009) argue that learning is the first principle of ethics? Why is learning more valuable than either common sense or theories?
Look at a recent copy of Bloomberg Businessweek, the Wall Street Journal, Forbes, or another business-oriented publica on. Find an example of communica on ethics and then describe that example from the viewpoint of the source’s ethics, the receivers’ ethics, and the ethics of those (such as
Differen ate the three ways that individuals understand ethics as described by Arne , Harden Fritz, and Bell.
Understand Andersen’s three viewpoints for communica on ethics.
If you were a CEO, how would you go about developing a company code of ethics that all five genera ons in the workplace—Tradi onalists, Baby Boomers, and Genera ons X, Y, and Z—would support?
If you were a CEO, how would you go about developing a company policy for social media use?
Look at a recent copy of Bloomberg Businessweek, the Wall Street Journal, Forbes, or any other business publica on. Find examples of the twelve ethical lapses discussed by Cherrington and Cherrington.
Of these ethical lapses, which one is the most pervasive in your current workplace? Which one is the least pervasive? If you were the CEO of your organiza on, what would you do to combat the ethical lapses you iden fied as most systema c?
Which of the twelve ethical lapses in modern business described by Cherrington and Cherrington contain communica on components?
Explain how computer-mediated social networking and genera onal differences impact ethics in the modern organiza on.
Understand how Cherrington and Cherrington’s typology of ethical lapses applies to the modern workplace.
Iden fy Cherrington and Cherrington’s typology of ethical lapses in business.
Look at the list of major ethical lapses in business discussed at the beginning of this chapter. Analyze one of the ethical lapses listed, using three of the eleven philosophical perspec ves on ethics. How does filtering one’s ethical framework based on a specific philosophical perspec ve alter
Look at a recent copy of Bloomberg Businessweek, the Wall Street Journal, Fast Company, Forbes, or other business-oriented publica on. Find examples of each of the four different types of ethical possibili es described by the ethical matrix.
Look at a recent copy of Bloomberg Businessweek, the Wall Street Journal, Fast Company, Forbes, or any other business-oriented publica on. Find ar cles that specifically discuss ethical areas in modern business. How would you apply the defini on of ethics to these ar cles?
Differen ate among the eleven philosophical perspec ves of ethics and how they apply to both business ethics and communica on ethics.
Explain the four different ethical frameworks discussed in the ethical matrix.
Define the term ethics and how it relates to both means and ends.
Which of the three methodologies used by organiza onal communica on scholars uses survey, experiments, and content analyses to examine organiza onal communica on phenomena?a. social-scien ficb. qualita vec. interpre ved. cri cale. rhetorical
Who is considered to be the Father of Organiza onal Communica on?a. Elton Mayob. Chester Barnardc. Lee Thayerd. Fredric M. Jabline. W. Charles Redding
Diana works for an organiza on that on the surface says it’s very crea ve and always looking for new ways of doing business. However, every me Diana brings up a new idea she’s immediately shot down with a “but we’ve always done it this way” a tude from her management. Which of the dialec
Stewart sat down with a set of spreadsheet data and quickly realized that if his coffee shop was going to last the summer, he really needed to spend more me focusing on business from tourists because they were his only real poten al for growth. Which of Edward Gross’s organiza onal goals is
Joana works for an organiza on that prides itself on openness and transparency. However, the organiza on tends to actually insulate itself from what’s going on with its various compe tors, its local community, and even governmental regula ons. Based on this informa on, what can you say accurately
Does it surprise you that individuals in the United States are considerably more sa sfied with their bosses than the other countries polled?
Why do you think individuals in Great Britain, France, Italy, and Germany find the interes ng nature of the job more important than their salary?
Why do you think individuals in the United States and Spain consider salary more important than the interes ng nature of the job?
While more than two thousand organiza ons have been found to have op ons irregulari es, Lie and Heron suspect that some of those organiza ons may be innocent. Could pu ng their research out for the public have a nega ve effect on innocent organiza ons?Do you think pu ng innocent organiza ons under
Do you think a university researcher should be able to financially profit from her or his research?
While this specific case study examines accoun ng problems, do you think there are any communica on problems that can lead to lawsuits?
If you were producing a new Sesame Street in Iraq, what kind of inputs from the environment do you think you would need?
The Sesame Workshop is constantly a emp ng to address local issues with their interna onal programs. If you were going to create a Sesame Street for corpora ons, what lessons do you think they need to learn?
Of the four types of organiza ons discussed by Blau and Sco , which type of organiza on is the Sesame Workshop? Why?
What ideologies, interests, and iden es are silenced or subjugated by this communica on? What resistance is realis cally possible? How could you employ communica on to help reform the organiza on?
Think again of the organiza on you chose for Exercise 2 above.What are its dominant ideology, dominant interest, and dominant iden ty? How do these employ communica on to preserve imbalances of power and make those imbalances seem normal and natural?
Choose an organiza on to which you belong. The organiza on need not be your workplace; a club, community group, or house of worship will do just as well. Now get a sense of interpre ve/qualita ve research by stepping back for a moment, as best you can, observing with fresh eyes the members’
Create an experiment tes ng the impact that verbal, nonverbal, or mediated messages have on whether or not an organiza on’s employees or members understand a new organiza onal policy.
Explain what is meant by the cri cal approach to organiza onal communica on.
Explain what is meant by the interpre ve approach to organiza onal communica on.
Explain what is meant by the social-scien fic approach to organiza onal communica on.
Since the 1960s, which decade do you think has been the most important in the transforma on of the field of organiza onal communica on? Why?
Find two examples of how you could use the term organiza onal communica on for each of Stanley Deetz’s three conceptualiza ons of the term. Did you find this process easy or difficult? Why?
Iden fy some of the major historical events in the crea on of the field of organiza onal communica on.
Define the term organiza onal communica on as it is used within this sec on.
Explain the three different ways the term organiza onal communica on can be understood, according to Stanley Deetz.
Imagine you’ve been asked to run a mee ng consis ng of five people. Explain how a mee ng of five people would relate to the SMCR model of communica on.
Do you think the introductory defini on of organiza onal communica on presented here accurately reflects the nature of how people in organiza ons communicate? Why or why not?
Look at the introductory defini on of human communica on provided in this chapter. Do you think this defini on accurately reflects how humans communicate with one another? Why or why not?
Explain the SMCR model of communica on and how it applies to the organiza onal context.
Define and explain what is meant by the term human communica on as introduced in this chapter.
From your own organiza onal interac ons, find two different organiza ons that fit into each of the four types of organiza ons:mutual benefit, business concern, service, and commonweal
Of the ten dialec cal tensions discussed in Table 1.1, which one do you think has the strongest impact on an organiza on you currently belong to (or have belonged to in the past)? Why do you think this dialec cal tension causes the greatest imbalance of control?
Think of an organiza on you currently belong to (or have belonged to in the past). Looking at Figure 1.1, how has your organiza on interacted with its environment with regard to input, throughput, and output?
can you do it
4. Can you express your answer to question 3 above in a drawing, as a poem, a story and/or as a piece of theatre?
3. How would you describe your motives for, or attraction to, creative methods in management or organizational research?
2. How can the idea of ‘dissonance’ help us understand how creative methods may enable different forms of knowing about organizational experience to emerge that were previously hidden from view?
1. What arguments would you put forward to demonstrate that creative methods can constitute legitimate management or organizational research?
Presentational knowing emerges from experiential knowing, and provides its first expression through forms of imagery such as poetry and stories, drawing, sculpture, movement, dance and so on.
Experiential knowing is through direct face-to-face encounter with a person, place or thing; it is knowing through empathy and resonance; and precedes any form of expression or communication.
4. What are the special ethical matters to be considered when using masks and theatre in organizational research?
3. How do the notions or metaphors of costume, mask, role, stage, script, performance apply to your role and/or organization?
2. What are the theatrical origins of the concept of role?
1. ‘Man is least himself when he talks in his own person. Give him a mask and he will tell the truth.’ (Oscar Wilde).How may masks enable research participants to voice their feelings and experiences?
3. For staff, the experience contributed to the development of thinking around leadership in the public sector (Kirk, 2003; Kirk and Shutte, 2004)
2. Some took the learning back into their workplace and were able to implement changes as a result.
1. Students were able to reflect individually on the exercise in their assignments for the module. Many chose to do so – and some also used it subsequently as the basis for the design of their dissertations.
•‘When I spoke from behind the mask, all I could hear was my own voice.Everyone was quiet, listening. I could hear the sound of my voice getting stronger – it was empowering!’‘It was as if our [service-] users were ‘with us’, even ‘inside us’, as we put the mask to our faces’.
How should we analyse the results? What do the observations tell us about the culture of this organization – or rather the organization in its context, with the entrance being at the boundary (physically) between the organization and its environment? An inductive, impressionistic approach to
When to observe? Maybe an exercise such as this is ideal for a group project.Each person can then record whatever they want and see what each has seen in the same place and time, but perhaps from different angles (from the dress circle, the stalls, in the wings …). It would also be possible to
How should we collect the data? And what would it look like? The architecture of the building is clearly one aspect, which could be described in a written account or with photographs, but is hard to interpret in terms of its effect on behaviour. A video would catch everything and provide back-up
would apply differently for any organization observed.
Which organization? We will assume here that access has been negotiated and agreed. However, where is the entrance? The company may have a number of entrances. What is the cultural message in this alone? The issue
9. Because masks have been used in so many different ways around the world, they might offer a particularly suitable method for investigating cultural differences.In some cultures
8. Ask a work group to write and perform a pantomime with a title such as: ‘This year in 10 minutes’.
7. Ask your research participant(s) to review their day: to think about the interactions they had with people. What masks could they have been using in each exchange? Why? What does it say about the way in which they relate to these people? Would they like to change their mask in any case, and if
6. Print off the day’s email correspondence and analyse the ‘scripts’ to see what roles the person played in those email conversations.
5. Research into team dynamics: ask a ‘team’ to create three masks, representing past, present, future. They can then talk about the process. Or, once the masks have been prepared, ask the members to take any of the masks to say what they want to say in relation to how the team works.
that the group can hear the sounds of this office at work. The recording can then be analysed like a radio play.
4. Make a brief audio-tape (say 30 minutes) of an office or other workplace, so
3. Show a group a video of an episode of a programme such as ‘The Office’, which is set in a workplace. Question: How is your office like/unlike this?
2. Observe a location: the reception area, the atrium, a working office, a shop.
1. Observe an organizational event: a work meeting, a company’s annual general meeting, a retirement presentation, a selection interview, an appraisal interview.
3. Alternatively, as the researcher, provide research participants with a range of published poems, and ask them to choose one that holds significance. Carry out similar processes to the one suggested above

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Creative Methods In Organizational Research (SAGE Series In Management Research) 1st Edition Michael P Broussine - Solutions

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