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business
principles information systems
Principles of Information Systems 13th edition Ralph Stair, George Reynolds - Solutions
What is a Tier I ERP software vendor?
Define supply chain management (SCM).
What is an enterprise system? Identify and briefly discuss the goals of three types of enterprise systems.
Identify and briefly describe six basic transaction processing activities performed by all transaction processing systems.
What are the pros and cons of choosing a hosted software solution to "test drive" a potential CRM solution?
The CFO has asked you to lead a team to assess the potential benefits associated with this system. Who would you choose to make up this team (job title and organization)? How could your team attempt to quantify the potential benefits of such a system?
What are the potential benefits that iProspect might capture from use of a CRM system?
What specific tasks must this CRM software perform?
Business is going so well that Cal is thinking of expanding the scope of his business to include catering for weddings, parties, and various business functions. As the scope of his business expands, how might this impact the choice of transaction processing systems?
Should Cal consider developing his own programs using spreadsheet and database software or should he purchase an integrated package to meet his needs?
Identify six specific tasks that the TPS must perform to meet his needs.
What kind of transaction processing systems does Cal need to manage and support the basic functions of his business?
As a team, develop a set of criteria that you would use to evaluate the effectiveness of a mobile advertising campaign to boost the sales of one of your firm's products. Identify the measures you would use and the data that must be gathered.
What are the pros and cons of having a third-party host and operate your Web site?
What parameters might be used to measure the current performance of the Web site?
Define the basic functions that this Web site must perform in order to meet the basic needs of the laundry service as well as attract and maintain the interests of students. What are some things you might do to entice students to return time and time again to your Web site?
Can you identify additional laundry-related services that might be added to your basic wash, dry, and fold offering that would be attractive to students? How could the initial Web site design allow for these potential opportunities?
What actions can you take to increase traffic and draw students to your Web site?
Briefly discuss the status of online retailers collecting sales taxes on online sales.
Identify and briefly discuss three reasons for the steady growth in B2C e-commerce.
What is a digital certificate? What is a certificate authority? What is the Payment Card Industry security standard? What is the Transport Security Layer?
Identify three key Web site performance measures.
What is meant by retargeting? What percent of all online shopping carts are abandoned?
What is the difference between blind, premium blind, and premium networks for mobile advertising?
Identify six global issues associated with e-commerce.
Outline specific actions online shoppers can take to ensure that they are dealing with a legitimate and reputable Web site.
Why is the market for m-commerce in North America maturing much later than in other regions of the world?
Identify three forms of e-government e-commerce.
What is the status of background checks on online gun sales?
What are Web-influenced sales and what is a reasonable estimate of total Web-influenced sales?
What region of the world represents the world's largest and fastest B2C market?
What is disintermediation?
What is buy-side e-commerce and how does it differ from sell-side e-commerce?
Briefly define the term electronic commerce, and identify six forms of electronic commerce based on the parties involved in the transactions.
What challenges does a company like MobiKash face when they try to penetrate different national markets in developing countries? Why might Kenya be a good choice for the launch of m-commerce operations in Africa?MobiKash: Bringing Financial Services to Rural AfricaFull participation in the
What are some of the privacy concerns that consumers might have in terms of shopping on a social network such as Facebook, which already has access to somuch personal information?Are people likely to use Facebook's current e-commerce offerings the same way they might shop on Amazon?Do research
Discuss the use of e-commerce to control spending on manufacturing, repair, and operations (MRO) of goods and services.
What is personalization of Web pages? How might one go about doing this?
Discuss how you might go about increasing the amount of traffic to your Web site.
Identify and briefly discuss three key challenges that an organization faces in creating a successful e-commerce operation. What steps can an organization take to overcome these barriers?
Identify and briefly discuss the five stages consumers experience in the sales life cycle that must be supported by a successful e-commerce system.
Identify and briefly discuss five advantages of electronic and mobile commerce.
Identify several strategic and competitive issues that may complicate the formation of such a consortium.
What are some of the pros and cons of participating in an electronic exchange?
Explain how such an electronic exchange might operate.
What after sales service issues might arise and how could you handle these?
What issues might come up in trying to deliver your product to customers in a foreign country?
What information do you need to capture from a customer in order to accurately and completely fill an order?
What challenges can you expect in trying to set up and run a Web site with global appeal? How might you address these?
What are some potential issues the team faces in implementing and operating this Web site?
The Web site design team believes that the firm's Web site should incorporate a design and features similar to some of the best B2C Web sites. What do you think this means? Can you offer some specific design ideas and features that should be included?
In what ways would this new B2B Web site differ from a typical B2C Web site?
Provide a strong justification for creating a new B2B Web site for your firm.
What incentives does a mobile network operator have to make ongoing, expensive investments in its network infrastructure? What have been some of the benefits to Globacom's subscribers of the company's investment in its mobile network?Big data applications and techniques allow network operators to
What advantages does cloud computing offer physicians and researchers in their fight against cancer?Estimate the amount of data required to analyze the human genome of 100 patients for each of 20 different types of cancer.Physicians must abide by HIPAA regulations when transmitting data back and
Identify and briefly discuss four problems frequently encountered by organizations moving to the cloud.
Identify some of the issues and concerns associated with connecting devices to the Internet of Things (IoT).
What is search engine optimization, and how is it accomplished?
Discuss the role of Hypertext Markup Language and HTML tags.
Briefly describe how the World Wide Web works.
Identify and briefly describe five different ways to access the Internet.
Briefly describe how the Internet works.
Provide a brief history of the Internet.
Discuss the role of network-management software— including mobile device management software.
Summarize the differences among 1G, 2G, 3G, and 4G wireless communications systems.
Describe how a terrestrial microwave system works.
Describe how a Wi-Fi network works.
Describe how near field communications works, and give an example of the use of this technology.
Identify and briefly discuss three common guided transmission media types.
Briefly discuss the differences between a personal area network, a local area network, a metropolitan area network, and a wide area network.
Briefly discuss the differences between the star, bus, peer-to-peer, and mesh network topologies.
What is autonomic computing, and how does it benefit cloud computing?
What is cloud computing? Identify three approaches to deploying cloud computing.
What is the Internet of Things (IoT), and how is it used?
What is Enterprise 2.0 and how is it used?
What are CSS, and are how are they used?
What is XML, and how is it used?
What is an IP address? What is a Uniform Resource Locator, and how is it used?
What comprises the Internet backbone?
What is Internet censorship? Identify some countries in which this is a major issue.
What is software-defined networking (SDN), and what advantages does it offer?
What role does a network operating system play?
What advantage does a communications satellite have over a terrestrial microwave system?
What is Bluetooth wireless communication? Give an example of the use of this technology.
Identify the names of the three primary frequency ranges used for wireless communications.
Define the term “channel bandwidth.” Why is this an important characteristic of a communication channel?
What is meant by client/server architecture? Describe how this architecture works.
Define the term “network topology,” and identify three common network topologies in use today.
What future changes and developments should be planned for the Heel waps Web site as the volume of business grows?
What common start-up problems should the IT consulting firm advise Heel Swaps to avoid?
What form of cloud computing is best for Heel Swaps—public, private, or hybrid? Why?
What advantages will moving the Web site to the cloud provide for Heel Swaps?
What actions could be taken to reduce these risks?
What new risks are raised by placing the new system of sensors on the Internet of Things?
What additional benefits may arise from converting the plants to the Internet of Things?
Why is it necessary to replace the existing sensors to implement an IoT network?
Can you identify any other purposes for the extranet in addition to one-way communication of production schedules? Briefly elaborate.
What potential start-up issues may be involved in preparing your craft brewery customers to use this new system? How will you overcome these issues?
What measures can you take to control access to the master production schedule so that only authorized customers may enter their data?
What advantages does use of an extranet provide versus more conventional methods of communication—over the phone, via fax, etc.?
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