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project management for small projects
Methods Of IT Project Management 4th Edition Jeffrey L. Brewer, Kevin C. Dittman - Solutions
List the four dimensions of the Myers-Briggs Type Indicator model and describe characteristics of each.
List and explain the first step in the process of acquiring resources. Also list and explain the second step.
What is the quality audit used for?
What is the main goal of the manage quality process?
List and explain several of the common problems that occur in many projects during the execution phase of the project life cycle.
Research the largest outsourcing sellers and describe the types of services and products they provide.
Practice building an RFP or RFQ for a project, using the template provided in Figure 9-3. The company you should practice on is thinking of adding a shopping cart feature to its web site, which supplies parts to the plumbing industry.Research how several of your favorite Internetbased shopping
Research different organizations’ templates for writing an RFP. (Look online or use your past experience.)Explain the differences and similarities in these templates and why you think they are different.
Find an example of an outsourcing agreement in which something went wrong and explain why.
Research a recent “mega deal” outsourcing contract(defined as being over $1 billion) and study the type of contract signed, any special clauses added, and the process followed.
In which type of contract is the seller least likely to be concerned with controlling costs? Explain.
Explain why the buyer has more risk in a time and materials contract than in a fixed-price contract.
The medium-size manufacturing organization XXX Corporation has written a very complete SOW and included it in the recent RFP it sent out to prospective sellers. The project is estimated to take two months and is very low in complexity.The problem is that the XXX Corporation is short on staff and
Calculate the organization’s total cost for the following scenario:• The organization has signed a cost-plusincentive-fee contract.• The sharing formula is 90/10 (90 percent by buyer).• The seller estimate of allowable expenses is$150,000.• The target fee is set at $10,000.• The maximum
Calculate the organization’s total cost for the following scenario:• The organization has signed a cost-plus-fixedfee contract.• The seller estimate of expenses is $150,000.• The fixed fee is set at $10,000.• Calculate the result if the project is completed by the seller at a cost of
The consulting company you are working for is negotiating a contract with a large hospital to conduct a security assessment of its wireless network to confirm that it complies with federal privacy regulations and, if it doesn’t, to aid in fixing any issues. The customer is proposing a fixed-price
List each type of contract described in this chapter and build a matrix that describes their similarities and differences.
Explain the contents of a procurement management plan.
Describe what a service-level agreement is and how it should be used in a procurement process.
What is a fixed-price contract, and how does it differ from a cost-reimbursable contract and a time and materials contract?
Define what a contract is and how it should be used.
Define the uses for and the content of an RFP.
Define the uses for and the content of a SOW.
List and explain each of the key decision criteria used in a make/buy analysis.
What is a make/buy analysis?
What does procurement mean?
What are the PMBOK-defined processes for the Procurement Management knowledge area?
Research and then write a paper describing mitigation strategies for the following IT project risks:a. Scope creep (continually expanding requirements)b. Software quality issuesc. Customer involvementd. Management commitmente. Unachievable project schedule and/or budgetf. High project team turnover
Research the risk management software applications available on the market and write a paper summarizing their features/capabilities. List some of the disadvantages of using these tools.
Search the Internet for examples of risk management plans and compare them to the one presented in this chapter.
Outsourcing portions of IT projects is an increasingly common practice. Research the risks inherent in projects for which all or some of the tasks are outsourced. Are there any additional issues related to projects whose tasks are outsourced to firms outside the United States? Explain.
Research articles written about IT projects that failed and discuss the risks that, if addressed, could have potentially changed the outcome.
List each of the ten knowledge areas defined in the Project Management Institute’s PMBOK. List and explain at least one risk per knowledge area that IT projects might experience.
Create a probably/impact matrix based on the information below. Explain which of the risks needs to be further analyzed and/or watched closely during the project. Key piece of code construction outsourced Budget constraints Poorly understood requirements Change management Some key users located in
Following are four short case study scenarios that represent risk response category choices. Match each scenario with one of the four possible risk responses (accept, avoid, transfer, mitigate) and explain your answer.a. Two critical tasks in the project you are running deal with complex database
Change the probabilities in question 5 to the following and reevaluate your answers.Project 1 = 25, 30, 45 Project 2 = 20, 40, 40 Project 3 = 20, 35, 45
You have been asked to use decision tree analysis with EMV to assess the risk in selecting among three different projects, each with unique expenses, risks, and expected monetary outcomes, with estimates shown below:a. Draw a decision tree analysis chart with values from the table shown here,
Explain the difference between a fallback plan and a contingency plan. Create one of each for the R & S Amusements Services case study in this chapter, based on the risks identified in this chapter.Pick one of the risks and explain its impact to the project and your fallback and contingency plans.
Obtain a free copy of simulation software (see Appendix B for suggestions on where to find one) and conduct your own trials for the R & S Amusements Services project.
Explain the process of SWOT analysis and then conduct a SWOT analysis for the R & S Amusements Services case study, adding to information already addressed in this chapter.
Explain the statement made by Tom DeMarco and Timothy Lister in their book Waltzing with Bears(2003): “If a project has no risks, don’t do it. A project without risk also is without any real value.”
Explain each of the four categories of risk response.
Explain what is meant by an organization’s risk utility.
Define and explain how Monte Carlo simulation is used to assess risks.
Define and explain how to assess risks with the decision tree analysis technique using EMV.
Describe the drawbacks to using qualitative risk analysis techniques.
Describe the process of building a probability and impact matrix and how the results are used to aid in risk management planning.
Describe the key differences between doing a qualitative risk assessment and doing a quantitative risk assessment.
List the contents and explain the function of the risk register.
Describe the steps of the Delphi technique.
Describe how a brainstorming session should be conducted to get the best results.
Explain how broad organizational categories are used to help identify risks.
Explain why it can be difficult to find and define all risks on a project.
List and explain the common risks that all IT projects share.
List each of the key pieces of information that make up a project risk management plan and briefly describe each piece.
Explain what is meant by crisis management and why many organizations continue to exist in this type of environment.
Explain why risk management should be done on every IT project but the amount of risk management varies by project.
Explain how risk management can allow an organization to be more aggressive and take on riskier projects.
List and explain the two main objectives of risk management.
What are the two major components of risk (based on the definition of risk the textbook uses)?
Explain why projects have risks.
Research a Quality Management System (QMS)and write a summary paper that defines what it is, who is using it, and its implications for project management. Also discuss any drawbacks or issues with a QMS.
Research Six Sigma and write a summary paper that defines what it is, who is using it, and its implications for project management. Also discuss any drawbacks or issues with Six Sigma.
Research the balanced scorecard and write a summary paper that defines what it is, who is using it, and its implications for project management.Also discuss any drawbacks or issues with the balanced scorecard.
Research the ISO 9000 standard and write a paper on the different certifications, how the certifications are awarded, and the implications for project management. Also discuss any drawbacks or issues with the standard.
Review one or more of the project failures mentioned early in this chapter and write a paper that explains in detail what happened and why quality was an issue.
Review work from any of the accomplished quality experts mentioned in this chapter and write a more detailed paper to summarize their contributions to the current quality movement. You could instead generate a paper that compares and contrasts the views of each noted author/researcher.
Research the OPM3 and write a paper that summarizes the steps, who is using the model, and its implications for project management. Also discuss any drawbacks or issues with the OPM3.
Research the CMMI and write a paper that summarizes the maturity steps, what organizations are using the model, and its implications for project management. Also discuss any drawbacks or issues with the CMMI.
Using the model of communications depicted in Figure 7-4, for an IT project, explain the issue of noise and its implications for a successful project.
Using Six Sigma, organizations strive to have 3.4 defects per 1 million opportunities. Explain what this means in terms of IT projects.
“Each of the standards ISO 9000, CMMI, and OPM3 prescribes a process to aid organizations in producing a quality product, but an organization can obtain certification at any level and still produce a bad product.” Explain whether you agree or disagree with this statement.
Explain why the quality movement is going away from inspection to prevention and the use of statistical process control measures. Also explain what impact this has on quality management plans.
Errors that are created during the early phase of a project, during requirements discovery, are much more expensive to fix the later in the project they are found. Explain why this is and explain its implications for project managers.
Discuss what is meant by the cost of quality or the cost of not producing a quality product.
Build a quality management plan for the other two R & S Amusements Services projects:customer contract management and collection management.
This chapter describes the viewpoint of many authors that quality should be included in the triple constraint. Explain why you believe quality should or should not be included in the triple constraint. Support your answer with examples.
What is the purpose of a stakeholder communication matrix? Describe its contents.
List and describe the sections of a communications management plan and the questions this plan must answer.
Define communications management.
What is a design of experiments?
What is a cost–benefit analysis?
List and describe the sections of the quality management plan.
List and explain each level contained in the OPM3.
What does CMMI stand for, and how is it used?
What is Lean and Lean IT?
What is Six Sigma?
What is the Balanced Scorecard?
Define and list the key principles of TQM.
Define the different categories of the ISO 9000 standard.
Define what is meant by product maintainability.
Define what is meant by product reliability.
What does it mean for a product to be “fit for use”?
What does it mean to do rework?
What is the cost of nonconformance?
What is the cost of quality?
List and explain the eight quality management principles defined by the ISO.
Define quality management in your own words and stress the importance of satisfying both stated and implied stakeholder needs.
Research the agile techniques of planning poker and affinity grouping for user story estimating that are utilized by companies today.
Build a complete budget and write a scope statement for a project that would build a university computer lab, complete with hardware, software, and network connectivity. The project will be completed over the course of one summer. Be sure to include one-time costs and recurring costs.
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