Value-Based Metrics For Improving Results: An Enterprise Project Management Toolkit 1st Edition Mel Schnapper, Steven C. Rollins - Solutions

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Interview someone who is a full-time project manager.Find out what this person feels are his or her strengths and weaknesses and compare this list of skills with the list presented in this chapter.
If you have done an internship or a co-op, or if you are currently working for an organization, explain the company’s current organizational structure and why it is in place. You will probably need to interview someone from the human resources department as well as someone from the IT
Based on the project success rates associated with each type of organizational structure, why haven’t all organizations switched to a projectbased structure?
How important is it for a project manager running an IT project to have technical skills in the technology being used in the project he or she is running? Explain.
Define the project management triple constraint and explain its significance to project managers. Explore other authors’ examples of the triple constraint; how do they differ.
This chapter reports some distressing statistics about the success rates of IT projects. Explain why you believe IT projects have such low success rates. What can be done to improve the numbers?
In your own words, explain what a project is and describe its key characteristics.
Describe what happened during the 1970s to spur the growth in project management and compare and contrast this with the events that occurred during the 1990s and that are occurring today.
For organizations to prosper today, they must embrace project management principles to increase productivity and ROI in order to create a competitive advantage locally and globally.Explain why you agree or disagree with this statement.
List and describe the three organizational structures defined in this chapter.
What are the six basic functions project managers perform to run successful projects?
Good project managers have a combination of skills from which two general skill sets?
What factors mentioned in the Standish Group’s CHAOS study were responsible for improvements in project success rates?
What is the triple constraint of project management?
What is a “death march” project?
What are the key characteristics that describe a project?
Who developed the Gantt chart, and what need did it fulfill?
What factors have the biggest impact on an IT project?
The executive proposal makes assumptions about why and how the 3Ms methodology expected benefits would occur. How could you substantiate those assumptions in a real organization?
Explain how the 3Ms methodology might bring financial value to any organization.
Focus groups, surveys, and presentations to get stakeholder feedback are used in which of the following phases:a. Building a compelling case for changeb. Engaging the leaders at every levelc. Winning the commitment of critical stakeholdersd. Designing the business to deliver what is importante.
Organizing the implementation steps into the correct phases is as important as the steps themselves. True or false?
The metrics assessment instrument has the following five categories of questions: quality of the measurement system, balance, deployment, alignment and embededness, and continuous learning. True or false?
The final phase of the 3Ms implementation is when 3Ms thinking is part of the corporate culture. True or false?
Of the three approaches to effecting large-scale organizational change, which is the most important:a. Educationb. Persuasionc. Powerd. All three in the appropriate proportion are critical
What is the first group to be trained in 3Ms techniques?
Messages regarding 3Ms progress should be tailored to individual values of the project managers. True or false?
3Ms allows for you to define value in precise qualitative and quantitative metrics. True or false?
The 3Ms approach is most likely to fail because of:a. Intrinsic weaknesses in the methodologyb. Lack of visible corporate leadershipc. It is too complicatedd. Communication about the business case is weak
Corporate objectives represent the aggregation of what other kind of objectives?
Explain how important it is for a business to understand what is satisfactory performance for the workforce culture in all work tasks performed and why excellent performance on all tasks is not necessary to the business and can result in delay. List and explain the top three to five beneficiaries
Where would a business seek to grow its return in investment value if it is at Level VIII? Discuss three to five possible opportunities and their value to a business.
Explain the consequences of a Level VI metrics maturity that has less than medium knowledge area ratings.
Discuss how to assess a metric maturity level.
Explain Level I of the metrics maturity model and how a business would improve to Level II.
Level I of the metrics maturity model is the stage where the organization is identifying what the current situation is as it begins to develop the metrics maturity value proposition. True or false?
The metrics maturity model is comprised of eight levels of maturity and is measured across nine knowledge areas of the PMBOK® defined by the Project Management Institute. True or false?
Explain which is more important, the measuring process on the project or the measuring process on the organization.
Discuss the metrics maturity model and its overall value to a business.
The project management information systems process enables a consistent and automated system for project information collection and reporting.True or false?
The project audit process ensures that all strategic projects are audited in a consistent manner during their life cycle to ensure proper controls are in place to ensure project success. True or false?
The fraud management plan policy contains standard policy for project team application to prevent and detect project fraud during the project life cycle. True or false?
The internal controls portfolio contains all material internal controls, force ranked in strategic value order. Each internal control is identified by sponsoring business unit, percentage of materiality relative to general ledger account, current status, sponsor, start and end dates per project
The project portfolio contains all strategic project initiatives, force ranked in strategic value order. Each initiative is identified by sponsoring business unit, current health status, budget and actual total expenditures, sponsor, project manager, and start and end dates. True or false?
Which of the following are not outputs of project fraud management:a. Fraud management plan policyb. Project auditsc. Internal controlsd. Project management templates
Project fraud management enables appropriate internal controls for the project management community that are applied in a consistent and uniform manner. True or false?
Corporate governance reporting identifies cyclical progress to date while forecasting future progress, opportunities, and threats for projects of strategic value. True or false?
Which of the following outputs of portfolio management are not PMO related:a. Project portfoliob. Resource portfolioc. Internal control portfoliod. Executive portfolio
Portfolio management identifies high-value strategic entities in an aggregated collection that can be assessed collectively for delivery optimization within a specific time period. True or false?
All project outputs that require approval must have defined acceptance criteria specified in the project management plan. True or false?
Team member code of conduct is a form of internal control. True or false?
Critical path scheduling documents and details what the critical path of work is for the project through the schedule baseline. It also requires that all team members comprehend this process and are trained to find opportunities and threats to their work and that of their peers on the project team
Project fraud auditing performs the project assessment of project health.True or false?
Transparent reporting identifies to all stakeholders project progress pertinent to each project team member and the project team as a whole. True or false?
In enabling project internal controls, which of the following is not a 3Ms metric for internal control:a. Activity estimatingb. Materiality riskc. Project scheduled. Staff acquisition
Project internal controls are management mechanisms that provide evidence of management intent to prevent and detect project fraud within the project team. True or false?
Fraud management planning identifies the policy and procedure for the project team to perform prevention and detection of project fraud. True or false?
Which of the following is not a process in Project Fraud Management:a. Fraud management planningb. Project fraud auditingc. Internal auditingd. Transparent reporting
Project Fraud Management is not a PMBOK® area of knowledge but should be. True or false?
The output contract administration — contract documentation includes but is not limited to the contract along with the supporting schedules, requested unapproved contract changes, and approved change requests. True or false?
The output select sellers — selected sellers identifies those sellers that have been judged to be in a competitive range based upon the outcome of the proposal or bid evaluation and that have negotiated a draft contract, which becomes the final contract when the award is made. True or false?
The output request seller responses — proposals includes the seller-prepared documents that define the seller’s ability and willingness to provide the requested product, service, or results defined in the procurement documentation.True or false?
In the output select sellers — contract management plan, for significant purchases or acquisitions, a plan to administer the contract is prepared based upon the specific buyer-specified items within the contract, such as documentation and delivery and performance requirements, that the buyer and
In plan contracting for procurement documents, the buyer creates procurement documents to facilitate an accurate and complete response from each prospective seller and to facilitate easy evaluation of the bids. True or false?
Which of the following is not an output of the select sellers process:a. Proposalsb. Selected sellersc. Contractd. Contract management plan
Each contract statement of work defines what is being purchased or acquired for the related section of work in the project. True or false?
Plan contracting is the documenting of products, services, quotations, bids, offers, or proposals as appropriate. True or false?
Which of the following is not an output of the plan contracting process:a. Procurement documentsb. Expert judgmentc. Evaluation criteriad. Updates to the contract statement of work
Project Procurement Management area of knowledge includes the processes to purchase or acquire the products, services, or results needed from outside the project team to perform the work. True or false?
Risk performance measurement is the most important process in risk management. True or false?
Risk monitoring and control — organizational process assets (updates)involves the six project risk management processes that produce information that can be used for future projects and should be captured in the organizational process assets. True or false?
Risk monitoring and control — recommended preventive actions are used to bring the project into compliance with the project management plan.True or false?
Risk monitoring and control — requested changes involves implementing contingency plans or workarounds that often result in a requirement to change the project management plan to respond to risks. True or false?
Risk monitoring and control — recommended corrective actions includes contingency plans and workaround plans. The latter are responses that were not initially planned, but are required to deal with emerging risks that were previously unidentified. True or false?
Which of the following is not an output of the risk response planning process:a. Risk register (updates)b. Project management plan (updates)c. Risk-related contractual agreementsd. Risk performance measurement identification
In the risk response planning process, appropriate responses are chosen, agreed upon, and included in the risk register. True or false?
The risk register is further updated with information from the quantitative risk analysis, and the updated risk register is included in the project management plan. True or false?
Which of the following processes is not a risk management process:a. Risk management planningb. Risk identificationc. Risk response planningd. Risk measurement
The risk management plan describes how risk management will be structured and performed on the project. True or false?
Resolved issues will document concerns about expected project work. True or false?
Forecasts are updated based on work performance information provided after project work has been executed. True or false?
Performance reports organize and summarize information gathered and present the results of any project analysis as compared to the performance measurement baseline. True or false?
Requested changes to information distribution should be made in the project management plan. True or false?
Which of the following processes are not included in Project Communications Management?:a. Communications planningb. Develop project teamc. Manage stakeholdersd. Information distribution
Which of the following is not an output of the performance reporting process:a. Performance reportsb. Forecastsc. Recommended corrective actionsd. Project management plan (updates)
Manage stakeholders is a process in Project Communications Management.True or false?
The communications management plan is a subsidiary of the project management plan. True or false?
Which of the following is an output of the communications planning process:a. Communications management planb. Requested changesc. Project organization chartsd. Staffing management plan
Project Communications Management includes the processes that ensure timely and appropriate generation, collection, distribution, storage, retrieval, and the ultimate disposition of project information. True or false?
Project staff assignments is an output of the acquire project team process.True or false?
Team performance assessment is an output of the develop project team process. True or false?
Acquire project team is the process of obtaining the human resources needed to complete the project. True or false?
A project organization chart is a graphic display of project team members and their reporting relationship. True or false?
Which of the following processes are not included in Project Human Resource Management:a. Manage project teamb. Develop project teamc. Human resource planningd. Roles and responsibilities
Which of the following is not an output of the manage project team process:a. Project staff assignmentsb. Requested changesc. Recommended corrective actionsd. Project management plan (updates)
Manage program team is a process within Project Human Resource Management.True or false?
There is no direct relationship between project organization charts and organizational process assets. True or false?
Which of the following is not an output of the human resource planning process:a. Resource availabilityb. Roles and responsibilitiesc. Project organization chartsd. Staffing management plan
Project Human Resource Management include the processes that organize and manage the project team. True or false?
Project Quality Management is the most important area of knowledge within the Project Management Institute’s PMBOK®. True or false?

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